Its my number one place to buy AC parts.

I visited United to find a very specific part that even the Goodman distributor themselves said they could not get and did not exist. United was able to find the part for me and save me $400. I visited on Saturday and they had to order the part. It was ready for me Monday morning. Thanks guys.

Take your defective part/s with you and Uncle will help get you squared away and out the door asap. Prices are a bit high, but theres not many places that will sell to the public. The places that do sell to the public are charging much higher prices for parts.

Good price and service

Family owned business. They have everything you might need for a good price

Terrible customer service called for availability and price for a evaporator coil for a high velocity system told us they had in stock and gave a reasonable price over the phone went to pick it acted like they didnt know what we were talking about and said they have to special order it and quoted a price about six times higher than they gave over the phone they just make prices as they go very unorganized place will never go back to this place again.

They can be really busy, but with a little patience, you will find what you need. I searched everywhere and this place had the fan part I needed for my AC unit. I would recommend this place.

Exceptionally bad customer service. The big indian guy looks like he’s bothered every time you ask him a question. He was so busy watching videos on his phone and won’t even look up when i asked him for the price. WILL NOT COME BACK AND WILL TELL ALL MY HVAC FRIENDS NOT TO COME HERE.

Very knowledgeable staff. Family owned..

Never go to this ac supply store. The are rude, specially an old, skinny man with glasses. I went to the store and asked him to help me. I needed some dampers and wanted to know which brand was best. He ignored me and started to and when I finally got his attention he started to yell. They are always in a bad mood and never want to help. Take your business somewhere else.

GOOD SERVICE PROFESIONALES

Boss screaming at employees and they have insufficient stock.

They are so rude.

Quoted me about $250 for a 1/5HP condenser fan motor and capacitor. Went elsewhere and paid $60 for same parts. They have a lot of parts on hand though to end on a positive note but just need to update their pricing strategy to be more in line with fair market value.

Worst customer service

Affordable HVAC needs but wait time is kind of long.

Good service, good price

Owner is rude to customer and to his employees. May have cheap price of some thing but if you ask for something they dont have better be ready to sell an arm or a legs to get it at fair price.

Easily found AC drip pan. Great price. Very friendly.

Its good..they are pretty fast and most of the time got everything in stock

Get your plumbing supplies quickly and get high quality parts. Friendly staff there to help you.

Always find the parts needed.

I purchased 2 items for my A/C. During my first visit, it was a little disorganized. It took a while for somebody to help me. I finally purchase my items. It turned out that my entire A/C unit had to be replaced so I did not need the 2 items. The return policy was written on the receipt that a 15% restocking fee and a 14 day policy for returns.I then went back to return the 2 items the next week. There a quite a few people that day but i patiently waited in line. While waiting, the cashier skipped me once and served someone else so that was weird. It was finally my turn and i explained to him that I wanted to do a return. As soon as i mentioned return he frowned and looked very unhappy. He started to ask me several questions and was looking for a excuse to not accept the return. He then told me to wait.A few minutes later, he started to serve other guests while i was waiting. That was extremely rude! After finishing server another guest, he started to serve yet another guest. At that point I was very frustrated and asked him if there was something wrong. He kept telling me to wait. I then asked him why was he serving other customers when i was there first. He then said that he needs to charge me for the return. I complied because it was written a 15% restocking fee so I had no problem with that.He then started the return process. My original purchase was $46. After he did his paperwork he told me he would reimburse me $29. I was chocked when he told me only $29 would be refunded. I politely asked for an explanation but he kept avoiding the question and told me i can either take the $29 or not return it. I was furious!!!! Thats BS!!!!!! I took the $29 anyways because i had no choice.I wish i could give it a NEGATIVE five stars!!!! DONT GO THERE!!!

This place is the worst AC supply, take my advice and go somewhere else they are arrogant BS, overpriced dont waste your time there, dont forget time is money they dont deserve any stars to be realistic if you dont beleive go and check them out dont forget there are more providers around with muchhhhh better customer service, People who knows how to treat people, I recomend this places:FRED AC SUPPLY 10621 Harwin Dr suite 316, Houston, TX 77036 orSOUTHWEST AC SUPPLY 9612 Westpark Dr, Houston, TX 77063

United AC Supply is my go to place for hard to find or last minute items on the weekend.Stepheleon Whitfield,Indoor Climate Control

Helpful in their recommendations and a much better price than home depot or Lowes. Have used them 2x, once for capacitor and recently for ductwork & coil cleanerYes they are probably immigrants but likely you/your parents are/were too - I would encourage some reviewers to be more tolerant. Always best to go in person as they probably have the item and its hard to discuss over the phone.

Needed a capacitor for our AC and they had the part in stock and sold at a price comparable to Amazon. In and out quickly.

God prices and good to find anything! Very recommended!

Ok

Specialty hvac equip. Old school with great customer service

Always long waiting line, the store is a complete chaos. Prices are made up on the spot. Expect to pay different price for the same product every time. Additionally, its not cheap. Do your self a favor, take your business elsewhere.

Very professional service and over my expectations

If its about AC, well, youre in luck...

TERRIBLE PHONE SERVICE

Good place to buy a/c supply! Excellent prices!!!!

Great prices

Dont come if you in a hurry. Know what you want and shut up

Over charged. Very slow service. Dont be in a hurry when you go in. The longest countet wait in the industry. Literally waited 50 min.

Helpful guys stayed open an hour late for me and helped me get the right product with good advice. They were making up prices on the spot but worth it to get late evening service.

RUDE!!!!! I called this place after being referred by another wholesale only place. I asked if they had capacitors in stock. I was immediately cut short by a rude man with a thick accent demanding to know who would be installing my capacitor by name. As I explained that it was none of his business I was told to take my business elsewhere and the call ended.

Nice peoples, they are either solving hour problem or telling howvto solve.

They know their stuff. Willing to discuss problems with equipment and provide solid explanations and remedies when youre stumped.

This place is remarkable

Always have what I need.

OEM parts got me a fan motor... OEM

Friendly and helpful staff

Not the cheapest but they generally have most AC parts in stock.

Respectful to the customers

Everything about AC and refrigeration.

Go somewhere else, you will save time and money.

Bad service

Very friendly and good prices

Very attentive I got what I needed