Always a pleasant experience at this location. I get what I need quickly and get good advice. I highly recommend this company and this location.
Just had a superb service experience with this retailer for a special order auto battery purchase and installation. Casey and Dom were highly professional and courteous and went out of their way to expedite delivery and assist with the installation. It is highly refreshing to get this type of service in retail! Exceptional. They are my go to store for anything I need that they carry. Thank you for the service!!!!
All your needs in batteries. Had some older watches, and toys all battery operated. They had what i needed. great sales staff.
I had made two appointments, because I had two phones needing new screens... I had a call confirming I needed 2 appointments and not a mistake. I had excellent communication and cannot say enough about customer service. Great people!
I can always find the battery I need at Batteries + Bulbs.
I had a great experience with Casey, he was very helpful and kind. He fixed my battery quickly and I would go back there in a heartbeat for my next battery needs. 10/10
Very friendly staff. Very helpful with the whole phone screen replacement process. Made sure I understood the warranty before I left. Fair pricing.
From the moment walking into the store I was greeted by customer service. Gentleman spoke professionally and clearly, was very knowledgeable about what I was looking for. During checkout he asked if this was a personal or business transaction. I stated business and we went through the process of setting up a business account to receive additional discounts on future purchases. Spot on experience the whole way through!!
Square Trade sent me here to fix the cracked screen on my Samsung s10+. Screen was out of stock for a week, never called when it came in, fixed it quickly, maybe too quickly as the phone lost its waterproof seal. It didnt even get submerged and its now foggy inside in front of all 5 camera lenses. Square Trade said within 30 days authorized repair centers are supposed to fix the repair for free. Batteries Plus Bulbs - Hudson said they would not fix it unless they got reimbursed, also said they were not trained in moisture repairs, which makes sense since they didnt know how to prevent the moisture from entering the phone after replacing the screen. I called SqTrade again, they said they would sent me to CPR for warranty repair. AND not charge me for it.
Stopped by the store for a watch battery and was helped by Dom. The service he provided was top notch. He was very personable, helpful and provided very good customer service. Thanks, Dom!
I was in search for a 27f battery for my Tacoma so I went to two local auto parts stores, one even twice, and every time I entered a store neither the clerks or the customers were waiting a mask. Since I am health compromised this COVID thing is no joke. These stores and individuals are irresponsible to the communities they are in. Their feelings of loss of freedom or inconvenience supersedes my health. I went home and and went on line, found Batteries Plus, found a great battery and pick it up curb side. Easy!
The owner Casey was very helpful and knowledgeable on his products in the store. He will bend over backwards to make sure your battery needs are met. Highly recommend his store in Hudson, Wi.
Always have what I need. And the gentleman at the Hudson Wisconsin store is always so helpful and incredibly polite.
Very helpful, pleasant worker there knew his stuff, keep up the great work
Great source for all your battery needs. Vehicles to watches, they have you covered
Franchise owner is really nice and goes above and beyond. He tried really hard to not sell me a battery for my truck. But I was too stubborn and came back and got one anyway after realizing it was still my issue. So hes super honest.
Above and beyond service! Came in we a dud battery and they made it right. Thanks so much, its uplifting to know there are still good people in this world. Highly recommend
Need a specific battery? They got it ready yo go. Great service too.
Most recent visit was very disappointing. Please think twice before purchasing anything from this store! I brought back a Duracell lawn & garden battery that was purchased just 3 months prior and had already failed. The battery was tested by the assitant manager and registered an absolute zero. Rather than exchange the battery under warranty, the store decided to blame me- the customer-for an improper application or abuse. This battery was used 2x in a Zodiak tender to start a 20hp merc 4-stroke with absolutely no other power draw. A perfect application for the product. This was clearly a defective battery. However this store chose to blame their customer. They chose not honor a warranty that should clearly be in effect. Buyer beware--this location will NOT do the right thing and honor defective products and fight those battles with their suppliers. They would rather be lazy and ineffective as a retailer and blame their customer. In the COVID-age of retailing, this is exactly the type of retailer that does not deserve the customer that goes out of their way for an in-store visit. This customer will never return to this store and will steer others to a worthy alternative.
Excellent and friendly customer service, knowledgeable and very easy to work with. Additionally, the products we recommended worked really well! Very competitively priced.
Fast and friendly service!!! I was impressed and will return!
Casey was amazing. Friendly, informative and over the top helpful. This will be my main stop for my future battery and bulb needs. Thank you
Well they called back right away. They were thorough with their answers. Knowledgeable with the product I was interested in.
A pretty cool place I guess. Especially Dom. He has a great sense of humor and he really loves puns the more puns you tell him the better!😉
Highly recommend the veteran owned Batteries Plus in Hudson. The convenience of the store, friendliness and knowledge of the employees, and the ease of getting the repair done I needed on my cell phone for a reasonable price cant be beat!
Quick, friendly, helpful service.
This purchase was for a car battery installed by BP. We have purchased batteries for vehicles, boat and lawn mower. The cost is competitive, the product is very good and the great service make this a go to for batteries. Our previous experience was also for a car battery that BP replaced in -20 temps. Owner and staff make doing business a great experience.
I was charging my iPhone when it slipped off the table and fell on the floor. Result—the tip of the cord snapped off and lodged in the phone’s charger port! Casey to the rescue. He removed the broken part in less than a minute. Panic over😊. Thanks for the fast, friendly service👍
Stopped in today to replace batteries on my car key fobs. The owner disassembled and replaced the batteries in a matter of minutes. A very nice service to say the least. Thanks Much!
By far the best customer service you can get! And that’s coming from our experience of being a customer there. Casey will go the extra mile to get things done!! Literally!! Thanks again. Mark.
Wonderful experience! Very friendly and fast service!
Great value, great customer service, ease of phone repair appointment and knowledgeable employee (C and D)
Great knowledgeable customer service and excellent discounts for business accounts. They also carry high quality products.
Absolutely GREAT service on both purchase and a return. Sent return with daughter who going to Hudson 25 miles away, employees worked with her closely and even though I forgot to give her the receipt and my card the personnel worked wonderfully with her. SO good in fact that she had to call me immediately and tell me how great they were.. Thanks Much - Hudson Batteries Plus - Ill consider the Plus to mean great service...
Excellent customer service. They listen to your needs and treat you like a Customer! They either have what you nee or Can find it and very competitive in price!!
Great service on replacing my phone glass quickly. Appreciated the helpfulness of the staff.
Casey was very efficient, knowledgeable, and provided great service at a great price.
Very helpful with getting the right battery after I had been to two other automotive stores.
A great find! Casey the owner goes out of his way to provide perfect on time service. He replaced my iPhone battery, found a pinched screen connector issue in the process and replaced the screen at no cost! I will be doing all future screen, battery and bulb replacements here. Ive been recommending Kelly and his store to everyone I know in Hudson.
Got a great price on house batteries for our RV. Our choices were Ever Starts from Walmart for pretty close to the same price or Duracells here for a few dollars more. Glad we stopped.
Great place. fixed my wifes broken s8. replaced the front screen and back glass in less than 2 hours and for about 250-300. very professional and the phone is as good as new.
Knowledgeable help, very curtious. I will go back again for batteries and bulbs. Thank you!!
Excellent service at a reasonable price. Casey was better than Great!
He was kind and very helpful, and then when I asked him to do. And the price was good
Great service! Friendly and helpful. Even saved me money
The Managers help each and every time is outstanding!
I was very impressed with the level of service and friendliness. It is sadly very rare these days to find a company who still practices both. The battery replacement for my iphone was done in the time promised and I felt as though everything was checked to make certain my phone was working correctly.
Why shop online when located in backyard! Hard to find battery in stock plus external wall charger on hand. Stellar customer service both on phone and in person. Reasonably priced. Batteries for everything!!Great job Dom!
I felt comfortable with the courteous and competent sales person that waited on me.Questions were answered in a friendly and a confident manner.
They carry far more products that I expected to see - staff far exceeded expectations.
Staff member was very helpful and efficient in changing my phone battery.
HERE, LET US RUIN THAT FOR YOU. Just go to the Apple Store.I went to Batteries Plus with a phone that had water damage to the screen. (There was a black hole on the display that I had to maneuver around.) The phone was otherwise completely functional. I repeatedly told them it was water damage inside the screen itself (they didnt quite believe me at first). It was indeed water damage inside the screen, they went to install the new screen, and it all seemed fine until they attempted to put it back together. The new screen went completely black. They thought it was the battery, but the battery was fully functional.THEN they tell me that this sort of thing often happens with water damaged phones and they arent equipped to work on them. The guy said hes only SUCCESSFULLY REPAIRED ONE PHONE SCREEN WITH WATER DAMAGE, and all other fixes werent successful. Didnt bother sharing this with me BEFORE taking apart my functional phone.They put my now useless phone back together - didnt seal it properly at all - its half falling apart. I have a completely black screen. They told me I should try going to go down the street to their competitors because they were equipped to handle water damage. They wasted an hour and a half of my time doing something they knew they probably shouldnt do in the first place.The guy did call his manager who told him to just give me my phone back. Thanks guys!
Called, Said they did iPAD repairs and is even on display inside the store as to what they fix but told me not this location.... 🤷🏻♀️
They had the specialty batteries that I needed, and the owner was very courteous and helpful.
Great service, very friendly and attentive associate. They also had the batteries I needed too! Go figure lol.
Went in there with an almost dead van. The owner and one employee could not have been more helpful. Ultimately our van needed a new alternator, but they were generous enough to give us a ride to the rental car office and let us loiter until the tow truck showed up. Above and beyond the call of duty!!! Very helpful!!
Friendly, personal, great customer service, prompt, professional, knowledgeable, and took care of the battery issue.
Great for needed bulbs other places dont have
Excellent customer service! Kind and friendly! Got the right battery for my ATV and now it starts faster than ever! Thanks Dom and batteries+ youll definitely have my business in the future again.
Excellent, friendly service, and fair pricing.
Prompt and friendly service!
Came to the Hudson store to get the screen replaced on my iPhone based on a recommendation from a friend. I left with a perfect phone and the people there are friendly and awesome!! I cant recommend them enough and I will never go anywhere else for repairs.
Great service, the help there is amazing.
Great customer service and very clean and stocked store.
Love this place! Great service 👍
Fast and friendly...
Never have the batteries I need. Been told twice to just order it through Amazon. Employee couldnt answer any of my questions about phone repair! Told me I had to call back the next day and talk with the owner.
I went in to get my IPhone 7’s screen fixed. The screen was so cracked it began to affect the coloring on my phone. There were different streaks of color lining the screen as well. My home button was also unusable due to the damage and it was nearly impossible to open the home screen. It took them an hour to repair and I received it looking like new. Home button was fixed as well with no extra cost. Pricing is better then 2 other places I reached out to. These guys are awesome.
Amazing service! Fast and convenient. Replaced my iPhone 7 screen and had me back in business.
Well stocked, knowledgeable and friendly staff! Its great to engage with people who listen and want to truly help you!
Quick service, got what I needed and was out the door in just a few minutes. Thanks for the help, Ill be back!!
Great guy helped me with batteries for key phobes.
Nicely stocked store... Very helpful staff... Love the paint colors! (wink).
Kasey the store owner went above and beyond and excellent customer service and exceeded my expectations!
Very kind staff with excellent service
Friendly knowledgeable and prompt service
KNOWLEDGEABLE FRIENDLY STAFF
Nice phones great prices excellent service
Great experience, good selection and worked with me through a troubleshooting process. I cant say enough good about them
Very friendly service!
This store has a very knowledgeable staff and high quality products. So glad they opened a location in Hudson!
I went there to replace my phone screen. Before everything on my phone worked but after they replaced my screen my mic for talking on the phone stopped working and my cameras were not connected. I went in less than two minutes after leaving and told them that my cameras werent connected and all the man said was Ive done this a thousand times and Ive never forgotten anything. Were not liable for that. but they checked before touching my phone to make sure everything was working and it all was.
Very time efficient and also friendly
Good deal on replacement key fob batteries
Great customer service, thank you!
New battery still holding its own even after surviving the Middle East rigors.
Quick service friendly people
Great service!
Just easy!!!
Price, customer service and location!
They have batteries AND bulbs
Fantastic
Service