Thank you for fixing an issue created by one of your techs during a service earlier in the week on my injection system. Thank you for you quick action to reinspect my vehicle and get it safely back on the road. The only reason I can not give a 5 star is because the issue was caused from incomplete service work. Appreciate your understanding in my rating

I had a bad car battery recently. The dealership was able to quickly get me before they closed. The service department luckily had the correct battery in stock for my car. So to say the least, I have a new car battery. My car is still running great.Thanks

Do not service your vehicle here.First, I apparently purchased a service package that was already included by Hyundai. I tried to dismiss it cause I should have paid more attention... but still its unethical.Next, something as simple as an oil change... I make an appointment, go in today and get out in less than a hour... This is great cause I have a million things to do... fast forward 3 hours and my husband calls me saying there is oil in the driveway. The Hyundai is leaking oil... So I track the car to the football game where my daughter has just arrived to in the car and bring it home. He goes under the car to find a loose bolt and then drains the oil, cause the oil that is leaking is dirty. Peculiar for a car that has just had an oil change hours ago. See for yourself... I have never had a full synthetic oil changed with black oil. Did they run out of oil at Humble Hyundai, time, technicians... or are they in the business of replacing motors.

Richard in the service department was very helpful and walked me through the step by step process for a recall-warranty that was issue on my vehicle. This was actually my second time having service at this location and I have no complaints.

Prompt service. charge was reasonable for oil change. Done in an hour

Worst experience ever.. Your sales team need more training in terms of how to deal with customers. Let your customer know if you dont have any available unit over the phone instead of asking them to drive to your dealership and ask a lot of documents and just to tell us after two hours (Despite of asking the agent if theres an available unit every five minutes) that you dont have the unit in your dealership. Total waste of time and gas. 👎🏻👎🏻👎🏻

The absolute worst experience I’ve ever had buying a new vehicle .I started typing out all the things that went wrong and realized this review would have been a novel.You wouldn’t think buying a new car would be difficult.., trust me, they find a way.I wouldn’t recommend anyone shop at this dealership. It was one of most unprofessional and aggravating experiences of my life.

Im always comfortable at this dealership service department. They are cordial and professional. The service was performed in a timely manner and was quite satisfactory. I also got a ride to and from the mall :).

Humble Hyundai was a great experience. I was able to get my service appointment scheduled on line, dropped off my vehicle, and the service was done quickly and efficiently. I would definitely recommend it.

Sales Dept: I had the one of the worst and most humiliating experience talking to a guy in the sales department yesterday. I was inquiring about a specific model and trim and the way the guy treated me was extremely condescending. He was trying to teach me the basics of supply and demand. Dude - I have a double masters in that area and work professionally. So, first of all get off the high horse and dont talk down on people. Second, do not turn your voice from friendly to hostile in a min, just because I dont want to pay 12 grand over sticker - like most sane people dont. Just because of a short term supply crunch youre trying to squeeze money out of your clientele is not going to make you and your dealership successful in the long run. Play the long game and be a better human! - especially if youre in the business of selling! - Thats your sales 101

We had a great shopping experience at Humble Hyundai. Very polite sales staff and the manager was very helpful too. They had some really nice pre-owned cars too.

I came in for an oil change and complimentary multipoint inspection. I have always used Hyundai for service since at least initially independent dealers were not familiar with Hyundai vehicles. Whenever there is a recall for my vehicle, the dealership takes care of the repair when I am in for an oil change. This location is very convenient for me.

Humble Hyundai is a great place to buy your next vehicle. We were not in the market for a Hyundai but Julian, our salesperson, was very knowledgeable with a laid back and no pressure approach. He listened to our family’s needs and made a vehicle recommendation. The overall vehicle buying experience was exceptional.

Great experience! Tillman was knowledgeable and the facility worked with us. They even deliver my car since I was out of town. Thanks everyone at Humble Hyundai. I would recommend this place to anyone!

It’s my fourth trip back to the after sales service center after we bought the brand new Palisade. The tire pressure monitor sign came on the third day we got the car. Then it came back again and again after every trip back to the service center. I’m not sure how bad the problem is or how experienced the after sales engineers are, anyway, it’s a huge disappointment.

Awful customer service, manager for service department hung up in my face. I was told I could contact another location, contacted dealership for recall of break lights defect that left my car immobile. He stated I was responsible for tow because of year of vehicle. Yet the recall is the very reason for my car being immobile. Called back after he hung up in my face and his line went straight to voice-mail. Very poor service skills.

Bought a car from this dealer ship on 4/8/2021. I dealt with Heath Williamson(salesman) and Eric(finance). Told Heath exactly what I was looking for and wasted no time getting me to where I needed to be. They were absolutely amazing and were able to get me into what I want. The whole process was streamline and painless. My boyfriend and I will definitely be back to buy another car soon for his daughter. Thank you to the Hyundai of Humble for such an amazing experience.Thank youTracy and Jeremy

This Hyundai Dealership was amazing all the staff was very friendly and welcoming. With the help Of Charles Dillahunty I was able to leave with the car I wanted and within my range . Overall great experience I would most definitely recommend to anyone looking for a vehicle .

I am not only happy with the service department but with my Hyundai Kona. Everything about is perfect for us. My husband is 64 and he loves it! He told me a number of times how comfortable it is and how excellent is the gas mileage. It is a perfect size! We drove from Houston to Jackson, Tennessee recently. We filled it with gas in Houston and stopped only one time to fill it up. What a great car.

They are good to you come see Charli at Humble Hyundai. He will treat you as if you were someone from his family and also they will give you much more for the exchange of your car.

Absolutely wonderful associates. Made getting the work done on my car very convenient and easy. Very friendly and knowledgeable and gave me exceptional service.

I have been pleased with the service i have received during each visit. I would have my vehicle service here even if it was not a Hyundai.

Coach John Montgomery was super helpful and made the process of buying my new car super easy! I will definitely be recommending him to my friends and family!

I have been going to this dealership for 8 years and never had a problem they have a great team. Will continue to take my 2013 Santa Fe sport for repairs. Its hard to get with new technology especially on texts with repairs and costs. I would still like for Human connection. But its understandable with the Covid 19. Be safe and well. Thanks for being there =)

Everyone was welcome and helpful. Everything was explained to us until we were happy. Even when we had a question the next day they called me back and explained to me in detail what happened. I would definitely buy again from Humble Hyundai.

I talked to Hyndai and was told my vehicle was still under the 8 year/80K mile warranty Called Hub Hyudai for the repair and was told they would need $150 to check to see if it might be under warranty. Called Chris at Humble Hyudai and he said sure its under warranty. We brought it in and the repair was done at no charge. Humble Hyudai knows what customer service is! Thank you Chris!

Try another dealer! Great car, but this dealership adds stuff on and will not sell you the car without them!

Humble Hyundai is a wonderful place to go to purchase a vehicle and forservice. Everyone is so friendly and service is fast and reasonably priced.I have been coming here for years and will continue to do so. It is nice toknow that my vehicle is taken care of by professionals.

Good selection of vehicles. Excellent sales staff. Timely with paperwork. Car ready when done signing. Salesmen Julian whet over all the features of the car before I left. Impressed with this dealership.

I went to get my very first car! i had an awesome experience! Mike helped me through the entire process! and he stills helps me after getting the car! super awesome service! Everything was EXCELLENT!

Great service. Feels like family. I know things will be done right.

This is my third Hyundai and am very pleased with the Humble Hyundai dealership. They gave me what I wanted for my trade-in and what I wanted for my new purchase. Nice, clean, friendly dealership - well worth the stop

I was in a pretty bad crash recently. I did my new car research and knew exactly what I wanted. Called Humble Hyundai for an appointment. Chris Mason called me back in short order. I explained to him that I was waiting to find out the official state of my totaled vehicle and could not commit to buying immediately, but would like to see the 2021 Kona Night edition in person and he was quick to set an appointment that fit perfectly into my schedule. We met, it was perfect, I reiterated my need to wait and he was not in the least bit pushy. Several days pass, I text him to let him know Im still interested. He hadnt harassed me in the least and was just waiting patiently. I finally get the total out and call him immediately, made an appointment with my bank and planned to meet him immediately after. My bank had a pretty good deal and I carried the paperwork with me, but when I arrived Chris had worked up a seriously KILLER deal for me. I called the bank and cancelled their loan in favor of Hyundai financing. The Finance Officer (Im ashamed to say I do not recall his name) made the deal EVEN BETTER!I have NEVER experienced this kind of service from a dealership and when the time comes, I hope I can return to do business with them again. Ive recommended Humble Hyundai to several people since and will continue to do so. You cannot go wrong with this team. THANKS GUYS!!

The sales people were very caring worked quickly.

Finally I got my first car with a big help from Heath, he was very nice respectful and did his best to help me out with it. He explain everything about my car, answers all my question.Over all the staff was very nice, the finance person (I am sorry that I forgot his name 😅) he explained everything clearly and give me the time to think and decide.***will update this review over the time if needed***

I gave my old Santa Fe to a friend with over 175,000 miles on it. I purchased a new one with it being the third vehicle I’ve purchased from Humble Hyundai. They give great service, good prices, and don’t play games. I’ll be back when I need to buy our next vehicle.

The Service Representive was very helpful and took care of my GPS problems. I had an update on my GPS that I did not know about but he found the problem and updated it for me. Now Im able to use my GPS which I need to use a lot. He was the only one that listened to me.

Fantastic customer service with timely repairs.

Awesome car dealership! I am 19 and was buying a car by myself for the first time ever and they made the process easy and worked out a great deal for me! The staff treat you with respect and are just overall awesome. Heath worked with my budget and now I have a brand new Hyundai Tucson that I am absolutely in love with! Ask for Heath you wont regret it!

Excellent Service, everyone one there was friendly and very helpful. I highly recommend seeing Coach when looking to purchase your next vehicle!!

Humble Hyundai is the best, they were the only dealership that was able to get me 2021 Hyundai Elantra with fair numbers and I love it the new car. Their customer service was outstanding.

We had an extremely unpleasant experience with the service center. We have a sonata which qualifies for the Theta class action settlement which gives us lifetime warranty for the engine. When we discovered engine issues with our car, the dealership refused to honor it and demanded us to pay over $6000. They then negotiated down to $3500 and booked us an appointment for the replacement. When we requested to cancel the appointment they demanded us to pay $450 cancellation fee which weve never been notified. They then offered to reduce that down to $225. After speaking to the Hyundai headquarter. None of this is acceptable. The replacement of our engine should be free. They just seem very shady and trying to get something out of you if they cant get more. We were hoping to have a trusted dealership that can have a long term relationship. They just completely broke our faith.

Great service team! Very nice waiting area.

Worst worst worst customer service, The sales person just shut the phone on me while I was asking for the market adjustment price.Stupid Sales People, Please stay away from this Dealership.

The personnel were very helpful. Provided transportation to my home and back to dealership while I waited for repairs. Very nice.

We had a great experience at Humble Hyundai. Mike was very professional and great to work with. I would definitely recommend Humble Hyundai and look forward to future visits!

The sales team is phenomenal when purchasing your vehicle on the other hand the service department when needing work done needs work in customer service and communication.

Tillman Bailey was very patient as he waited for me to find the right vehicle! He did not rush me or pressure me into choosing a more expensive model or to make a decision before I thought through all of my options.

I love my Santa Fe Limited. It has a great ride and love the safety features. I am still learning how to work the electronics.....

My family had a wonderful experience here and enjoyed buying a car from this dealership. Highly recommend buying a car from here.

***Posting on multiple sites to reach as many buyers as possible*** The sales staff was helpful and the price very reasonable. That portion of the process went exactly as youd expect; Chris was great. The issues started in the finance office where a monthly payment was established with a warranty, but a $200 error on their part in regards to taxes led to a new substantially higher payment per month. Mike attempted to explain that away as being amortized over the term, and had the nerve to tell me to not speak to him that way while attempting to explain multiple times that the taxes couldnt possibly be the only change made to result in such a high increase. After further insistence, it was revealed that not only had he increased the finance amount by $200 but he also more than tripled the interest rate and attempted to casually pass that off with the tax change only. By applying some coupons and selecting the only lender offering that rate the rate suddenly dropped back to what it was before the tax change. Ive never seen someone so callously attempt to swindle a customer or a deal turn sour more quickly than this evening. After all this, we walked away with a great car at a great price at the reasonable finance rate we were originally offered; well just go elsewhere for any future needs. 2 stars.To the dealer: we all know finance is where you make your money these days; just be upfront about it.To future buyers: Write down every number quoted to you and hold them to it.To Mike: Dont think I didnt notice your small error at the end between the quoted payment and the final one on the sales sheet was actually in favor of the dealership; who has the energy to fight for $2/month after all that? Enjoy your $120 bucks extra.

Great servce, friendly people, hassel free scheduling, drop off and pick up of vihicle and the urber service is fantastic!

Many thanks for the great customer service. Humble Hyundai always work with all customers offering us very good deals and reasonable prices for services. Onset and trust are the keys for sustaining these strong bonds. Keep up the up the great work!!!

Rude and unhelpful staff. returned over and over again with my car under warranty for them to refuse to fix it. I have never had a dealership call me and say your car is broken and we wont fix it. try calling corporate

I will never buy from humble hyundai again. I purchased a 2022 kona with 11 miles on it. I get almost home and the engine light comes on. I called the dealership to speak with my sales rep nothing I asked for the supervisor nothing. I drove there after work they scheduled a service appointment I took it in they claimed they fixed it. Drove it 5 miles and the light was back on. Calledand have been getting the run around. Im now in contact with hyundai cooperate. The purpose of getting a new vehicle is not to go through this trouble and the lack of help is the worst. Do not purchase from this dealership ever. They are horrible. I will be reporting them and possibly take legal actions!!!!!!!

March 22, 2021 Julian Sterling at Humble Hyundai was extremely helpful in us purchasing a 2021 Palisade Calligraphy. Julian learns his vehicles as it was obvious during our test drives in selecting one of two potential vehicles and their differences. Julian was very patient regarding my technical questions and if he did not know the answer, it did not take him long to research and provide an answer. Now some dealerships (salespersons) do not go out of the way to learn their products and bluff their potential customers with lies, etc. I am very savvy regarding vehicles and look for a salesperson that do not assume their potential customers is unknowledgeable regarding vehicles researched. Of course I do not let on how knowledgeable I am and let the salesperson show their knowledge or not. A good salesperson is one that learns their products before they attempt to make any sale and enables their customers to be satisfied after making a purchase and realize wow no complaints regarding the sell. Julian learns his products and exhibits a sales person confident in his knowledge.Thank you, Julian. Al and Barbara.

Excellent. Cars. Good. Service. I will. Recommend. Hyundai

Made service simple and easy. I didnt even have to go inside when I turned in my car.

Great place for your next vehículo purchase go speak to Mr Montgomery

Great place, friendly staff, willing to work with you.

I was super pleased with salesman Robert. He really helped us out and was also very friendly and outgoing. Thank you Robert for everything you did for us! I will definitely recommend to friends and family.

The Sales Team was amazing and made the purchase a great experience!Thanks

Love the service thanks Chris Humble Hyuandi gives wonderful customer service

Exceptionally friendly and helpful without being pushy - I would recommend Luis M. specifically as an outstanding sales person to seek out if you are in the market for a new car!

My name is Andrew Gerard. I am a 5 time Hyundai owner. Since moving to Humble Texas I have dealt exclusively with Humble Hyundai of Texas. I have purchased my last 3 Sonatas from Humble Hyundai of Texas.The dealership is incredible but what is more remarkable is the servicedepartment. The service representatives are professional, courteous, knowledgeable and responsible.One such representative is Richard Hrozek. I have known Richard for 17 years. Richard is the service advisor at Humble Hyundai of Texas. His record speaks for itself. He has displayed remarkable consistency in providing expert advice to his customers and co-workers. There are times when he has gone above the scope of his job to assist and help the people that rely on him.I will continue to look forward to dealing with Richard because of his professionalism and knowledge.You are an asset to the service department and the people you serve.Thank you for 17 years my friend !!!!!!!!!

Easy to work with and fast and courteous

Sales rep was very helpful and knowledgable.I had a very good experience at Humble Hyundai

I am always told that doing the service at the dealership is not worth the money paid. I never agreed because I like accountability so I have always taken my cars to the dealership. For the last two or three times, I have not been satisfied with Hyundai service. I do not notice any improvements on my car but I kept trusting the car was in good condition. This last time, I totally felt I was taken advantage of by the dealer. Not only I was way overcharged but my car was there for hours and 2/3 services promised were not completed. When asked about the invoice I got terrible responses trying to divert my attention from the fact that I was been overcharged. Basically the dealer was caught and could not get out of it talking.

Hyundai in Humble is a very good place to buy a vehicle. Professional personnel always eager to help you in all aspects. I would recommend friends and family to buy there. Keep up the good work.

Awesome service and parts department!

If you buy a Hyundai got to 45 North never Humble Hyundai . Sales and service horrible.

Great from since I purchase the vehicle to servicing I have had no problems really . Although I called once and one of the tech advisers was very rude when I asked about a recall on the vehicle that I were charged for Its the door modules for the lock and the gas sending unit in the tank . I had to pay when it sunder warranty and a recall on the vehicle. I never got back because I am busy but will.. However the gentleman who deals with my vehicle now is very good and the young ladies who call to inform or schedule are very good.

Great dealership and easy to work with. Was able to take all the time I needed with the car. I like Hyundais and buying from here was super easy.

Havent had problems get you in and timely manner.

Brought my 2017 Sonata in after it broke down due to oil light being on (I had just gotten the oil changed so I was thinking there may be a leak). Took them a week before they decided to replace the...fuel injectors... When I asked them if everything with the oil was okay, they said it was all good, and that there was no issue in that department. Since I don’t know much about cars, I trusted this, and made my scheduled trip to San Antonio later that day. Lo and behold, the oil light comes back on once I reach San Antonio. I drove the car down to World Car Hyundai North in San Antonio (Highly recommend if in the area). I left the car there over the weekend since service department was closed Sunday and I got there Saturday night, and it took no time at all to realize there was a major oil leakage in my car. It was fixed that very day, and I am now all good. Humble Hyundai’s service department seemed clueless and uncaring, as they must not have even looked for an oil leak in the first place even though that was my initial thought (the people in San Antonio were shocked at how this could be missed). I will most likely not be returning for service at this location.

Customer service was outstanding. Thanks to Ian, we were able to get my dream car and I could not be more happy with the experience. Again, awesome salesman!!

Be careful... They wont deliver on promises after you leave the lot. If you dont give them perfect scores they wont give you the window tinting, The service shop will try to upsell you on services even though al routine maintenance is supposed to be included.

Tillman was absolutely AMAZING!!! We got exactly what we were looking for and will definitely be back for our next car!

I have been hear a couple of times. The first time they didn’t plug up my oil service correctly and i was leaking oil but the next time the service was better but i didn’t receive the current services that i needed to be done till after i had left from the dealership. That needs to improve.

The staff at this store were very helpful and understanding of what I needed. I came in as a first-time buyer with a teachers budget, and walked away with a car that was even nicer than what I expected I would be able to get. I appreciated their transparency and helpfulness in the process and would definitely recommend them for other first-time buyers or anyone in general!

I would rather do my own oil change than go here again. 1) my car is now making a noise that it most definitely wasn’t making when I brought my car in and 2) my car now REEKS of oil. Not happy...

Great costumer service, really professional and informative.

Positive experience. Service rep was polite, knowledgeable and kept me informed throughout the process.

Shopping for a car is usually stressful but, these guys made it easy, fun and no pressure. I highly recommend Gavin and Paul. Great job and no pressure and...I LOVE MY SANTA FE.

So I was looking online for a car on Saturday and by Monday afternoon I was in my new car. Chris Mason did a phenomenal job working with me on finding my perfect car. I left with a 2020 Venue. I’m so happy with the trim I decided to go with and the finance process went by quickly. I highly recommend Humble Hyundai and Chris Mason! Thank you so much y’all! Keep up the great work!

Absolutely the BEST car buying experience we’ve ever had. Gavin, our salesperson, was wonderful. No pressure whatsoever! He answered all our questions, was very knowledgeable and a really nice person. We would highly recommend him for buying your next vehicle. Paul, the finance manager, was great and made things very simple. Absolutely fantastic experience all the way around. We definitely recommend them!

Had a great experience at Humble Hyundai. Fair price and sales. Thanks to Ian for taking care of us in our new vehicle purchase!

I purchased a 2022 Hyundai Tucson and it is amazing just like the professional, polite, fast services. Ask for Charles!

On November 20th, I walked into Humble Hyundai just to browse. I really had no intention of purchasing anything that day. I was greeted by the very friendly (and not at all pushy) Clarence. When he asked me what it was I was looking for that day, I relayed to him that I was in need of a new car, but didnt necessarily need the latest and greatest. He assured me that no matter what, I would walk out with a smile that day. And, boy, was he ever right!We discussed and looked at a few different models, including the bright blue car right there on the showroom floor. He suggested a test drive.And I kid you not, two minutes into that test drive, I was sold. It was everything I was looking for and more. Even though I was nervous, it became very clear to me that Clarence was very good at his job. He made me feel comfortable, while working quickly and efficiently and less than two hours later... I drove away with a brand new 2018 Hyundai Sonata Limited! I could not be happier with my new car or with the excellent service that I received from Clarence and the team at Humble Hyundai! Thanks again!

Every time my car needs an oil change i head straight to the dealership. They are very friendly and work quickly when they are servicing my car.

Love Meya and her customer service is top notch! Everytime I need my car serviced I come to Meya. She takes good care of me and makes sure I am fully satisfied. I will be coming back in the future!

Our Salesman, John Coach Montgomery went out if his way to help us. We met when I came to look at the car for my boyfriend who was out of town. Now I dont know a thing about what to look for, etc. and Im pretty sure that was clear to him. Coach was straight forward, answered all my questions, gave me realistic expectations and was happy to help me figure things out. A few days later, I was happy to hear the guys made a deal they were both happy with. Ill be buying a car in six months or so and Im going back to Coach because he was genuine in all our dealings. I value integrity and he has plenty.

Great customer service! My husband has been working with a salesman over the phone. We decided to stop in without making an appointment first. Our salesman was not working at the time but his friend Bret was and he was very kind and helpful. Bret was knowledgeable, professional, and not pushy at all.

An excellent place to purchase a vehicle. All of the staff is very knowledgeable and friendly. If you have an idea they will help make the deal come true. Love doing business with these guys. No need to look any further. If you come here youll get a good deal and a good price.

The person helping me, is very knowledgeable.

I always bring my car to this dealership. I purchased my car there in 2017 and they always made me feel comfortable. I tried a dealership closer to my home and it was so busy and took FOREVER to get a simple oil change.

Great experience! Ian helped me through the whole thing, communicated well with me and really went out of his way to ensure all I wanted was met.

Excellent service all the way around! Ion was my sales rep and worked aggressively to give me the best possible deal and into the car that I wanted. He was very knowledgeable when showing me the instrumentation and overall inns and outs of my vehicle all the way through! In addition, he had a very good supporting cast all around him that we’re all teaming up at times to collect data that put me in the best possible position! They really make you feel like family there and would highly recommend this dealership to anybody seeking friendly and honest service which can sometimes be lacking in this industry!

Went to this dealership looking for a bigger, better vehicle and Robert Crusoe helped me find the perfect one. I was able to trade in my car and get a great deal on a 2020 Hyundai Tucson Value and I absolutely love it. Robert was super helpful and made sure I was completely happy. I 100% recommend working with him on your vehicle needs!

Great. Excellent service