Great service and large selection
Store was packed and prices were ridiculous. But, the cashier signed us up on rewards plan, applied a 20% discount for doing so and eased the spending a little.
Wonderful store that is well stocked, neat and clean. Customer service is always excellent.
All hats were really dirty all hats have dust on them. Asked cashier if they would clean before purchase and said no that I would have to purchase a separate cleaner. I told them aren’t they suppose to be clean if they are new! Cashiers got an attitude. Definitely never returning here.
I love hats. Probably have about 60 in my collection. I always buy them from lids. The staff at this location is always sweet and helpful. If they dont have the cap Im looking for they always order it for me on there computer.
Nice friendly service
Awesome staff 👍 my son always gets his hats here
HOWDY!! Check this out!! Ive visited the Willowbrook...Woodlands.. Greenspoint & Memorial City Mall Lids.. they all have smooth talk..BUT.. IF YOU ARE LOOKING FOR TOP NOTCH..EXCELLENT CUSTOMER SERVICE & MOST IMPORTANTLY..SOMEONE WHOS WORK ETHIC WITH THE TOUCH OF ELEGANCE; WITH A SUPERIOR STYLE OF DETAILING; 1 WHO KNOWS HOW TO PROPERLY EXECUTE THE STITCHING MACHINE TO MAKE YOUR VISION COME TO LIFE ONTO YOUR BRAND NEW CAPS.. come visit __Stephanie__ at Deerbrook Mall Lids. She knows EXACTLY WHAT SHE IS DOING WITH A TOUCH OF BEAUTY AND EXTRAORDINARY EXCELLENCE!!!
Love the fitted hats... their selection and variety is abundant and the deals are great!
Pretty upset with this location. I went on my lunch break to get 4 hats that I needed for a party. The mall was open except for this store. There was a guy there sitting on the ground behind the register but wouldnt acknowledge me or any of the other guys that were standing in front of the store to let us know whats going on. I left and come back after work and they say they are cash only(I lost my lunch break over somethinh i could have paid Cash at that time as well). I told them that it was ok because I have cash. When I went to pay 140.00 for my hats I showed them my lids card to get the 10% off the Hispanic girl working she said sorry I cant take that, our systems are down. I went to the locker room store (other side of the mall) and the employees over there said she could have given me the 10%. She doesnt need the computer for that since she is doing the math by hand anyhow. So it looks like a bunch of lazy people that dont want to work or doing simple math was too hard for her so it was easier for her to say no then give me the 10%. Its sad. I literally have over 80 hats in my closet. I have bought MOST of them with LIDS. I am almost done buying hats from this company. I will have to start doing On line shopping from a different company for hats because of lazy employees. This is the 3rd consecutive trip Ive made there and they screwed something up and are nonchalant about it. Non-caring about their reputation.
Small but good people.
Best selection of sports caps anywhere and offer personalization. Staff is informative and very friendly.
I would put zero stars but there isn’t a zero star. This is the third time their ‘’ system’’ has gone down. They don’t have access to discounts, items mislabeled and staff unapologetically rude! I’m a member and will never be back. Horrible
Find tha caps Im looking for!
Good with sponsoring. Stopped by one day.
This Lids in Deerbrook Mall have a machine to stich what you want on the caps you buy.
Great place
Good options for hats, many different teams.
Its always a mixed bag. Good days and bad days with this store
Cool hats favorite
Same hats no new styles maybe its how all lids is
I love this place
Cool place.
Good selection
GREAT SERVICE!!!!
Great variety. Go LONGHORNS