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Northeast Houston Hearing Services, Inc.
18525 W Lake Houston Pkwy #102A, Humble, TX 77346, United States
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Northeast Houston Hearing Services, Inc.
Comments
Ka
Review №1

The office is well run and I had a seamless check in. I even got to see the doctor before my actual appointment time. She was great too! Very considerate and thorough. She explained everything so that I could understand and even sent me home with extra support to explain to my family. All five stars were earned!

Me
Review №2

My mom and I were greeted immediately by the receptionist. We were informed the of the small wait time then brought back immediately. Doctor Tameka Ford was EXCELLENT!! She was very patient and answered all of our questions . She explained the process to my mom as the visit progressed. She reviewed the hearing test results and offered hearing aid solutions. I recommend Northeast Houston Hearing Services for all of your audiology needs.

Ki
Review №3

This is a great option/location to acquire hearing aids. Great product selection, timely services and always professional services provided by collective staff. Dr. Ford is very customer-focused and takes the time giving instructions, providing explanations and answering questions. She is very friendly and thorough in all she does, and is strongly recommended for those searching for a provider of hearing aids.

En
Review №4

Absolutely love this place. I was so nervous about having my hearing tested because I knew I needed it but didn’t want to admit it. Dr Kathleen Strafuss was so kind and personable. Very attentive to my needs. The office staff is so sweet and they took care of all my insurance and answered all my questions. The hearing devices that are offered by Northeast Houston Hearing is top quality and the service is superb. Highly recommend using them for all your hearing needs.

Di
Review №5

I have had my hearing aids for almost 3 years from Northeast Houston Hearing. I am overjoyed with them and also with the excellent service from Dr. Temeka Ford. She is the best Doctor of Audiology I have ever been to and the staff at Northeast is always kind, caring and ready to help. I especially want to mention Mona who is the best person ever in the front office and represents Northeast Hearing as a wonderful place to help you hear again.

As
Review №6

Everyone here is awesome. They are all super friendly, understanding, and very helpful. They truly improved my quality of life, and I am eternally grateful.

To
Review №7

Couldn’t be happier with my experience. Very friendly and professional. I would highly recommend.

Pa
Review №8

Dr. Ford is amazing! She really cares about her patients and works at giving them the best hearing experience!

Ve
Review №9

Dr Ford and staff are so pleasant and professional. I would recommend Dr Ford for your hearing assessment.

G
Review №10

Most Thorough hearing I have ever had. Informative and polite!

SB
Review №11

Love everything about Northeast Houston Hearing. The kindest, most professional staff and Dr. Strafuss is wonderful. She is diligent in finding the best hearing aid for specialized needs. I love the ability to test drive the aids with their loaners to help me find the best fit.Highly recommend NE Houston Hearing.

Ca
Review №12

Their office has made me feel comfortable to come to get my hearing aids fixed anytime.

Sa
Review №13

I have been going here for a couple of years and its always such a wonderful atmosphere in feeling welcomed. Mona is the most sweetest lady I have ever met and even though when I went in the other day it had been awhile since I had been there she remembers my boyfriends name. And Dr Ford is great and makes it even more special that she is from the same area in Louisiana I am. Its more like going to see friends than a doctors office.

Es
Review №14

My husband had his appointment on Nov. 19 @ 2:pm and we both were very impressed the way we were treated... The ladies were very nice and Friendly. Doctor Ford was very very Friendly and attentive to us. She explained what she did during the examination and what kind of hearing-aid my husband would need.. We are so happy that we went to see Dr. Wood..

Ja
Review №15

I had a very pleasant and professional experience. Was made very comfortable and relaxed and even enjoyed the experience. I felt that the test was fully explained to me. I would highly recommend anyone to seek help and services from this office!

Ma
Review №16

Excellent visit! Dr. Ford is a great communicator, asked questions and listened for my answers. I came in for an annual hearing test as required by my employer due to the industry I work in. Front desk staff is very organized and friendly. They were able to quote a price range for my routine check up. I was able to pay at the desk after my visit. I was first appointment of the day, so Dr. Ford had time to complete my visit report. I left with report in hand and a smile on my face.

St
Review №17

I had bought 4 sets of hearing aids before coming to NE Hearing. None of them were worth a 2 star rating. NE Hearing earned the 4 stars I gave them by providing effective hearing aids and great service. I drive about an hour each way to see them; time well spent.

Pa
Review №18

Prompt, professional hearing services, products and support. Highly recommended!

Ed
Review №19

Helped me understand the severity of the hearing loss I suffered from the accident by showing me what is normal and whats not. She then proceeded to tell me what would be the best hearing aid to meet my level of hearing loss. She also helped me with a payment plan to get me set up with payments I can make. I have had issues with it and she has been nothing but the best to get them fixed and in working order. Dr. Ford is my number 1 go to audiologist, I would recommend her to everyone who has a hearing problem. She is a kind, honest, straight forward person who will go in depth to keep you informed.

Go
Review №20

I’ve been seeing Dr. Ford now for over a year. The entire staff is very professional, knowledgeable, and they’ve taken care of me every need. Not a single complaint, I feel I’ve received the best service here compared to anyplace else!!

Bu
Review №21

Great professional service and the staff makes you feel like you are home. The improvement to my hearing has helped me at work. My wife and I do not fight over the TV remote like we use to. She loves the volume being lower, as she does not have a hearing problem. I could not expect any more from hearing professionals. Thank you ladys!

To
Review №22

I have been wearing hearing aids for several years now. My first experience with Northeast Houston Hearing was awesome. I was explained in detail what my hearing was or was not picking up. The staff and doctors are all awesome.

Da
Review №23

Excellent customer service and very friendly staff. I highly recommend Dr. Ford, she is very patient and knowledgeable when it comes to hearing. We had been looking for a doctors office that could help my mother with her hearing aids and hearing. We found it here!!!

Is
Review №24

I love this place. Great customer service! Very clean. The doctor explained everything she was doing to me, she took her time and Listened to all my concerns. Their prices are very affordable. I highly recommend this place.

su
Review №25

Northeast Houston hearing Center and Dr Ford are great. Professional, knowledgeable and personable. They made my first experience with testing and being fitted for hearing aides easy and pleasant. I can not say enough good things about them.

Er
Review №26

Been going here for 5 + years, the staff is very professional,with good customer service. Dr. Ford is very knowledgeable about the different hearing aid products. I highly recommend Northeast Houston Hearing services for your hearing needs!!!!

Ge
Review №27

My experience at Northeast Hearing Services has been excellent. Dr. Ford was extremely helpful and knowledgeable and made the entire experience easy and with little stress for someone who wasnt looking forward to getting hearing aids! The entire office is very helpful and accommodating. I highly recommend them!

Sh
Review №28

Northeast Hearing is a top notch facility. The staff is very friendly, compassionate and caring. They take the time with you and dont rush you in and out and make sure your questions are answered and our needs are meet and we are satisfied. Other facilities should take notice to how they run their facility. I love how the appointment is all about me and I am not sitting in a waiting room full with of other people, ever how they are doing this, they should be commended. I cant believe how well I can hear now with my new hearing aids and Miss Ford made sure I was comfortable during the process, shes such a Beautiful person inside and out. I give them 5 stars the highest rating but they really derseve 10. I highly recommend them, call and make your appointment with them and experience high quality service with such professionalism, as I have.

Gl
Review №29

I have nothing but praise for this practice. I always receive expert attention to address my hearing challenges, everyone in the staff is friendly and professional, plus they all have great senses of humor! I have recommended the doctors and this practice to friends and neighbors for years. Thanks for helping me hear again!!

Da
Review №30

Dr. Ford did a wonderful job in helping my wife and I with our hearing aids. She helped us select the units that were covered by our insurance. Then went through the testing and adjusting process. Its been 4 months and we are both very satisfied with our hearing aids.

De
Review №31

The doctors and the staff are wonderful! Dr. Ford was very friendly, thorough, and took all the time we needed to discuss all options and questions. I would highly recommend Northeast Houston Hearing for anyone, whether its just a hearing test or looking into getting hearing aids!

Ma
Review №32

Excellent. Everyone is attentive and caring. Audiologists are knowledgeable and thorough. Very pleased with new aids and with service. Hearing much better than with my prior devices and prior audiologist. Office is well organized and wait times minimal.

Ha
Review №33

I wish all front office personnel were as friendly as Mona & Heather. The staff will make or break your first impression. The doctor that I always see is Dr Strafuss. She is always so warm and friendly to my wife and I. Always has a smile and makes you feel like family. Her professionalism is second to none. Youll never regret going to Northeast Houston Hearing Services

Bi
Review №34

North E. Houston Hearing Center has been taking care of my hearing and hearing aid needs for over a year. They are very flexible with appointments especially if you need to get in if you’re having problems or need adjustments. Everyone there greet you with a smile. There service and attention to detail has been outstanding

Do
Review №35

Dr. Strafuss and her staff are amazing! We took brought my mom here and were treated with such expertise and compassion. I would definitely reccomend Northeast Houston Hearing!

Ka
Review №36

Customer service is always great, friendly and with very little waiting time. They are very professional and do a great job with testing. They address all of your questions and concerns. I highly recommend them for any hearing issues.

Je
Review №37

I highly recommend Northeast Houston Hearing Services. Dr. Ford and all the staff are always very courteous and helpful. They are friendly, knowledgeable, and Im never rushed during an appointment. They take the time needed to make sure everything is working as it should be and that I am satisfied with my hearing aids.

Gw
Review №38

The day I walked into Northeast Houston Hearing Service was the best day of my life. The staff was awesome, I felt right at home like part of the family. No matter how much help I needed the staff and Dr, Strafuss and Dr. Ford was always so helpful. They all listen to what I was saying and understand that when you cannot hear conversation it does isolate you. My words can never express how much it means to me to have the staff and doctors help me to hear when I am at work and with my family and friends. Thank you so much!

Da
Review №39

Always a pleasant to visit Northeast Hearing. The atmosphere is very relaxing and the staff and Doctors are awesome.

To
Review №40

They are always conscientious and thorough. I am always sure I have had the best of care after every appointment. I highly recommend them!

Ma
Review №41

The office staff was very professional. Dr. Ford is amazing! She took her time with me and explained each test and then helped me make the right decision on my first pair of hearing aides! I would highly recommend this place and Dr. Ford to all my family and friends.

As
Review №42

Great service, very thorough. the office is very welcoming, nice and clean, (with coffee and candy for patients).

St
Review №43

Went in for an ear fitting for custom in-ear monitors from Westone. Process was super easy and Dr. Strafuss was nothing but helpful. In a couple of weeks, my custom in-ear monitors showed up and they sound fantastic and have been using them now for a better part of a year. Had friends and fellow musicians go there for their fitting and monitors as well. I would not hesitate going back.

Ju
Review №44

Dr. Strafuss and her staff are top notch! Knowledgeable, skilled and compassionate! Worked wonders with both my mom and my husband. If youre looking for services rendered with skill, integrity and compassion, this is the place!

Li
Review №45

I strongly recommend the Northeast Houston Hearing Services. Dr. Strafuss and her staff are very professional and helpful. I love my hearing aides and I am extremely happy with the results I have experienced with them.

Ve
Review №46

Awesome service. Always available whenever I have a problem or concern. The doctors are incredible, very knowledgeable and easy to understand.

Dr
Review №47

Dr. Ford helped to make a tremendous difference in the quality of my daily life. Thank you so much!

Ju
Review №48

Front office staff is very friendly and professional. Dr. Ford is extremely knowledgeable and so pleasant. They made me feel very comfortable and at ease.

Li
Review №49

My visit was a great experience. Dr. Ford was very welcoming. She explained everything that she was going to do. Answered all my questions.

ro
Review №50

The staff and Dr. Strafuss are awesome. They are friendly, courteous, and professional. Dr. Strafuss is extremely knowledgeable and explains your options. I have had my hearing aids two years. I had a problem with one hearing aid this year and it was handled promptly.

Mi
Review №51

I cannot say enough about the ladies at Northeast Houston Hearing Services. You can tell that they make each patient/client feel not only welcome, but as though you were a part of their family. I am very thankful that I entrusted my hearing and my hearing devices with Dr. Temeka Ford.

Ke
Review №52

I love Northeast Houston Hearing Services, Inc. They are very good with customer care and services. I would highly recommend their products and services.

Ka
Review №53

Nice place. Took good care of us. Quick easy appointment

Va
Review №54

I have been a patient of Northeast Houston Hearing Services since 2012. Wearing hearing aids was nothing new for me. I had worn them for several years prior to my first visit. The experience I had with them far surpassed any other. From the moment I walked through the door I was greeted by a very friendly staff. They are genuinely warm and caring. That really means a lot! Not only is the initial visit top notch, each and every visit are treated with just as much importance as the first.Doctors Strafuss and Ford are so knowledgeable with everything concerning hearing impairment. From the hearing aids that would be best suited for the level of hearing loss to the testing that is done to make the best recommendations.I am so thankful I happened upon Northeast Houston Hearing. They took my ability to have quality hearing to a level I never dreamed possibl!

Jo
Review №55

I had my hearing by Dr. Ford. I was having problems with ringing in my ears and hearing loss. She explained everything to me and I will return soon to talk about hearing aids. Very good staff and office, I would recommend NE Houston Hearing.

ru
Review №56

Great place. Fantastic staff with good pricing

Al
Review №57

Awesome staff amazing doctors so Glad I choose them for my hearing needs

De
Review №58

Great friendly staff, very efficient & hearing aids helped my husband hear again👍

St
Review №59

I recently purchased my first set of hearing aides, Signia 7NxS, from Northeast Houston Hearing Services and was very pleased with their excellent customer service and support. The testing was easy and comfortable and helped to pin point the frequency range(s) where I had less than stellar performance. With the Signia line, they were able to program a 7NxS test pair (they can also be programmed for the other two NX lines{5Nx & 3Nx}) for evaluation using my specific frequency losses. I was able to evaluate them before purchase which allowed me to one: determine if they were more of a bother than I wished to experience and two: if it really did help me understanding (hearing and understanding) both the environment at work as well as at home. The time period was long enough that I was very comfortable when I finally purchased them that they would met my needs and expectations.I really liked the ability of the Signia Nx series to interface through the Signia iPhone applet, Signia MyControl available through the Apple store. Using the applet I was able to control volume, bass/treble balance as well as focus the directionality (they call it Spatial Configurator) of the hearing aides from very narrow frontal focus to sides to all around me. In addition, the applet can allow me to use the iPhone microphone instead of the hearing aides but I found the hearing aides handled the frequency response better. In addition I purchased the TV adapter which plugs to the TV using either RCA jacks or a digital audio cable. It allowed the control of the TVs remote control volume to be totally independent of the volume that I heard through my hearing aides. I simply brought up my iPhone applet, connected to the Signia TV box (single touch point) and then I controlled my volume through my hearing aides via a slider bar (or a couple of taps on the hearing aide itself). As a side note, with the Signia Nx line, when my phone rings, I can hear directly through my hearing aides the conversation. I have not noticed any significant battery charge loss on the phone as the Signia utilizes the BlueTooth low power channel for communications.In addition, there is an additional applet (Signia MyHearing) that allows Dr Strafuss to remotely tweak or remotely program my hearing aides without having me to come into the office. This allows NE Houston Hearing Services to support me remotely if I am out of town, out of state or even out of country (assuming I have a phone connection with my iPhone) if issues arise.The only technical issue I have had with the Signia 7Nx line is that the battery life of the actual hearing aides is, for me, less than stellar. My personal usage experience with the 312 batteries has been about 3 days while I was hoping around 4 days. I hope one day they will have rechargeable batteries in the 312 size. There is a rechargeable model but I wanted the smallest footprint as I also were glasses.Overall my experience with NE Houston Hearing Aides, Dr Strafuss and the Signia 7NxS has been stellar ( with the exception of I wished the battery lasted 25% longer).

Lu
Review №60

Have used this place for years and love to go and see the people there . They are great and always have a smile on there face and willing to help. I would not use any other place.

Sa
Review №61

Awesome people who really care about their patients! Thank you!

Pa
Review №62

Highly recommended!!!

Ji
Review №63

Very helpful and caring.

Ro
Review №64

Great people

To
Review №65

Hearing is great

Jo
Review №66

Good people

Information
3 Photos
66 Comments
5 Rating
  • Address:18525 W Lake Houston Pkwy #102A, Humble, TX 77346, United States
  • Site:http://nehoustonhearing.com/
  • Phone:+1 281-361-4327
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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