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ROCK N ROLL IT SMOKE SHOP AND VAPE SHOP
8050 FM 1960, Humble, TX 77346, United States
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ROCK N ROLL IT SMOKE SHOP AND VAPE SHOP
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Sh
Review №1

I can say again that this smoke shop is going to have what it calls true to, many of the products here seem only to give tribute to vape aspect of the smokers experience… that being, feeling good or just needing something to hang loose on.. I’m sure you could be sold upon the super inventory of various products. Hey shout out to my boy Ginger for letting me know it’s cool to use his name.. he runs a great store with knowledge that has got me thinking twice on their product. …..if you like vaping.

Ro
Review №2

It wasnt bad. There was a minor issue with the pods I got, but they fixed the problem pretty well.

Br
Review №3

Ginger was extremely knowledgeable and professional. Very thankful I chose to go to this shop rather than others in Houston. Beginner or frequent smoker, Ginger would be able to help with any questions you may have!

Ma
Review №4

I pretty much daily at this vape shop best prices best customer service and downright the most helpful people I have ever met at a vape shop this will always be my first stop always

Ch
Review №5

Awesome service, great selection and good prices!

Hi
Review №6

This store has everything! I love it and they have a reward system for future purchases. Staff is nice and I like that the computer system knows what I’ve bought before so they get what I need and I can leave. Highly recommend.

Re
Review №7

Everyone is so helpful. It is my go to place for all things vape!!!

ge
Review №8

First time coming here! It will not be my last!!! This place is super clean!! Dont know what the lady name was! But she needs a raise!! Super nice and knew about everything in the store!

Gi
Review №9

I love working here because the environment is nice, as are the people, and I enjoy meeting new faces every day, as well as seeing familiar ones. As cheesy as it sounds, the place feels like a home to me.

Kr
Review №10

Excellent customer service at the atascocita store. Management very helpful and polite.

Se
Review №11

Really nice people working there super knowledgeable on their products

KT
Review №12

This location in particular is filled with employees who acr like they are so much smarter than you, and are truly terrible liars and salesmen. They lost a sale on a $60 nice glass water pipe because the custom bowl had been removed and put in a cabinet in which I would have to buy it separately. I asked if I were to buy the piece if I could just get a generic bowl so I could leave with a complete set (mind you we have spent hundreds of dollars both online and at other locations), but his response was that bowls are actually really expensive so no. From my recent experience working at another smoke shop in the area, I know exactly how cheap it would have been had he put a standard bowl on the piece and easily made me a happy customer.. but sales apparently arent his strong point. The young woman was quiet but seemed much more personable than the skinny/tall brunette with glasses, did not ask his name, but I had picked several other pieces I was interested in which on principle I would not buy from this employee.And I will keep going.. the time a month or so ago I went in with my husband the 2 guys behind the counter were giving us sale prices and showing us deals but ringing them up full price hoping we would not catch it. When we asked for a receipt they acted like there was some trouble with the machine, finally printed it, shoved it in the bag and stapled it shut rather than showing us the totals rang up. Low and behold, we had to have these guys keep the store open late (they purposely out the closed sign up as we walked out), but we did get our money back somehow.. I do not believe they followed store policy and were trying to pocket cash but I couldnt say for sure.

Na
Review №13

Met a young man there that was super nice and kept his patience after many questions. Awesome staff.Didn’t get the guys name but he’s white and skinny and was wearing a beanie 💯

Ch
Review №14

Great selection and very helpful staff. Would recommend to friends. In fact I drive 30+ minutes and past 15+ shops to go here.

Ro
Review №15

Friendly staff, and they usually always have what Im looking for.

Ju
Review №16

Dylan helped me shop for what I needed this morning. I was very impressed by his professional demeanor, and the cleanliness of the building itself. Good deals there as well.

Co
Review №17

Went there to buy just a $10 vape (my girl has our main vape at work a few hours) the one I was sold tasted like coil after waiting the recommended 15 minutes until hitting it. 2 hours later it still taste like coil so I took it back and they wouldn’t let me return or exchange. He sold me a disposable vape next and after asking for non menthol I was sold a gross menthol vape anyways. Now I’m out $25 and have a broken and gross vape, go somewhere else!

ry
Review №18

Came here with my friends looks for a very specific coil and was not disappointed with the swift and friendly attitude from the associate, Brady. Made a difference in my opinion of the shop!

Jo
Review №19

Very friendly staff and very knowledgeable on the products on location.

Ch
Review №20

If you are looking for a good shop with good products, look no further!Rock’n Roll smoke shop in atascocita is the place to go! Great atmosphere, Great Service & Great group of workers behind the counter.I’ve found my new spot! 💯

Jo
Review №21

Great selection, cool folks, beautiful store.They have everything you need to smoke and vape. High-ly recommended.Well done Yall.....Peace Always

Vi
Review №22

I went in for a vape and the staff was EXTREMELY helpful with getting me the exact device I wanted. They were very knowledgeable of the items in stock and helped a lot

Ha
Review №23

I love this place. The staff are so friendly and provide great customer service. They always have what I need!

Jo
Review №24

Good place to come friendly ppl and a great atmosphere.

De
Review №25

Great vape and smoke shop! They have kratom, CBD, salt nic, ejuice, and smoke pieces and accessories! All for the best price Ive seen around the area.

Jo
Review №26

I love this store cuz they everything u need n more n they r always friendly n super nice n cool n i brought 2 mods from them n they r good

Ma
Review №27

I absolutely love this place they are so nice and so helpful

Sa
Review №28

Love this shop! My fav and has great music and vibes :)Walk in - tell them what I want and they help me with my indecisiveness and get me out the door quickly like I like!Chloe rocks!!!!!!

Br
Review №29

I come here all the time for all my Vapor needs. The customer service is great and prices are good. Rock and Roll It always have a sale going on. I signed up for text alerts so I will not miss a sale. Go check them out they a friendly and knowledgeable about what they are selling.

Jo
Review №30

Very knowledgeable staff on a good day. They have always been kind and helped me out .

Ca
Review №31

Three of us walked into the shop, we were not acknowledged. One gentleman kept his ass planted in a bar stool behind the “bar” where they have juice. The other gentleman was busy, so that was understandable. He is finally getting done with the people that he was originally helping, we have been standing in here for about 5 minutes. Instead of asking us if we needed help, mind you we were looking to purchase an entire new kit and a couple CBD products, easily $100, he helps two guys that came in after us. So finally when he is done with them, we think okay.. this time.. we just need the joker to open the case and take our money.. nope! He helps a couple a guys that had been in the store playing pool. I can confidently say that the gentleman with the glasses has the poorest customer service I have ever encountered... if it was possible this establishment would get 0 stars. They don’t even want your money.

Ri
Review №32

Every single time I shop at Rock N Roll it, Im NEVER dissatisfied, I heard they opened a new location and traveled all the way from spring!Great place would definitely recommend.

Br
Review №33

Cool place I recommend coming here they are very helpful

Kr
Review №34

I absolutely love how helpful and knowledgeable all the employees are. They are very hospitable and never make us feel uncomfortable. If you have an issue they do what they can to help or solve the situation.

Pe
Review №35

Good customer service employees knowledgeable about products offered and very budget friendly workers will find something that fits both your needs and your price range. Excellent experience every time I shop here :)

El
Review №36

Very kind, professional, and always updating stock

St
Review №37

As soon as I walked everyone greets you and makes you feel very welcome, great products great prices and awesome atmosphere. They are easy to pass on 1960, but they are next to General dollar. Do yourself a favor and dont pass them by. Go in for a great experience, pool and games. My #1 vape shop for sure.

jo
Review №38

Quality in Every ASPECT.... Knowledge in Everything item they Carry. Chloe is ..very Knowledgeable .and Helpfull . Highly Recommended her.... definitely ask for ..her...

Cy
Review №39

Excellent staff, very friendly and very knowledgeable. They guide me to what I need every time and I’m always satisfied. Also the trays are fire too.

Br
Review №40

Don’t know what is up with all the vape shops in Houston, but they need to work on there people skills. I shop at a lot of different vape stores and it seems like the ones in Houston only care about the initial sale.Which means if you have a problem with what ever you bought then you are on your own, they will not Refund, they will not exchange. So my suggestion is to find a better and more customer friendly vape shop.

De
Review №41

As soon as I walked in, me and the guy made eye contact for like 2 minutes and he did not say ONE SINGLE WORD to me. No hi, how are you, NOTHING. Worst customer service experience I’ve ever received. NEVER COMING BACK !! I recommend no one else does either

Ca
Review №42

This is by far one of the BEST places Ive been in since I started using my vape! The gentleman was so very helpful. He answered all my questions and took care of every need I had. I will DEFINITELY be back there!

Al
Review №43

New to the area wanted to check this place out, I was very happy with the customer service! Was greeted at walk in, i never vaped before drake talked me into it to get me away from cigarettes he was very nice and he picked a juice and mod out, Drake helped me and was very smart with his products, but because of Joel and Drake i will be coming here from now on!

Au
Review №44

This place is fantastic! Super knowledgeable about everything. The juice wall they have is one of the best I’ve ever seen always stocked with a wide selection to fit anyone and everyone. Recommending them to everyone I know.

Gu
Review №45

Mat helped me. He was great. As soon as I walked in he greeted me and helped me with my juice selection. Directed me to a juice Ive never tried before, and is now my favorite. Awesome place. I will deff become a regular here now.

J
Review №46

Great service and you can find anything you want!

Ca
Review №47

Walked into this place for the first time and was completely surprised. Its in a kind of hidden location, but it is beautiful inside. Asked for CBD, and they have a GREAT selection of products. Definitely will be coming back soon.

An
Review №48

Superb customer service. I haven’t had that kind of service in a long time. They educated me on the products I was looking at. Thank you boys!

na
Review №49

Awesome place! Very knowledgeable. Great prices. Stephen was extremely helpful! Def will be going back.

Mr
Review №50

Relaxing area always good vibes competitive prices that will match if not usually beat out other people with similar products. Never a bad experience and always looking to add more products to their line up . Highly recommended place for your needs.

AI
Review №51

Place was neat sweet & complete. Classy but with real good prices. Employee was very helpful and knowledgeable.

Ka
Review №52

Love this place. And the location here.....top notch style!Always has great service!

Wi
Review №53

Kat and Autumn are the best! Super helpful and very knowledgeable. Will definitely return because of them and their professionalism is on point.

Br
Review №54

One of the best vape shops in all of Houston super friendly, great prices, great staff. Highly recommend checking this place out 10/10

Le
Review №55

I am always well taken care of and the employees are kind and knowledgeable. Highly recommend Rick N Roll It

ju
Review №56

Bryan took good care of me. Great deals all around the store from vape to glass. Highly recommended!

Co
Review №57

Everybody is a great help. Helped me find a juice real quick and easy

Ed
Review №58

This store has the best atmosphere of any vape shop Ive been to. The staff was very friendly and helpful. The prices and products are good.

Da
Review №59

Went above and beyond to help get me fixed up and vaping again. Great prices, super chill environment. Would recommend buying here

Am
Review №60

Great customer service and knowledge of products. Also love the large variety of incense.

Br
Review №61

This place is awesome! Great selection of products and wonderful service. Oscar really treated me like family.

Un
Review №62

Super helpful! Walked us through different products, prices, and everything! Definitely coming again!

De
Review №63

Amazing customer sevice, my friends all recommend them! Theyre apparently patient and helpful when picking out juice. Stephan and Aaron are a great help and will hook you up!

WH
Review №64

Competitive pricing for the area, and a friendly enough staff. They have new people that are awesome! Great place for vape stuff. James is awesome too!

Ly
Review №65

Such a great place to go for all vape needs. All of the employees are super chill and will sit down for as long as it takes to get you what you want. Best flavors around the area too at prices you just cant beat!! Highly recommend!!

E'
Review №66

The store is awesome, but the hours posted seem to be a variable. I like to call to check on availability and pricing, opposed to driving around burning gas.No one seems to answer the phone and the website is a dead end when shopping.Still confused why they have a pool table in the store?

Ja
Review №67

My local vape shop I normally use closed down. Went into rock and roll vape today and spoke with Matt. He was a huge help and fulfilled all my vaping needs. Will definitely be a normal customer!

Tr
Review №68

I had a wonderful experience, awesome shop, great atmosphere. James and Matt were very helpful. Good vibes.

Bi
Review №69

Have to say love this place and has the best prices around. Went over the weekend and Coty was very helpful I would recommend going here and seeing him. He really k ow his stuff and is really trying to help you

Da
Review №70

Super friendly employees & awesome environment ❤️ Def. coming back

Co
Review №71

Super friendly staff and atmosphere. My go to for all smoke products. Highly recommend.

Ju
Review №72

Great selection and customer service! i recommend asking for Bryan when you go! 🔥

Mi
Review №73

Favorite shop. Literally best prices.

no
Review №74

Great selection and VERY good prices. The serivce is top notch too. I will definitely be back.

ca
Review №75

Its an amazing shop. This is where to go to buy a Christmas gift.

Me
Review №76

Great experience everytime. Great service, quality products and great prices

Bi
Review №77

Some of the best customer service Ive experienced. I work in the customer service industry. Pricing is comparable to other stores. Will definitely return.

Ha
Review №78

Very nice atmosphere, very welcoming and awesome prices and selection on juice. If you want someone who is very knowledgeable you should definitely talk to Joel he is very helpful and knows a lot about vaping. This is hands down my favorite vape shop.

Da
Review №79

Great shop. Customer service is phenomenal. Cant beat the prices. And they are always giving me a deal. Good place to chill and vape. Way better than the surrounding area shops

co
Review №80

This place is awesome they always have the product you need and great customer service!! Super close and convenient!

La
Review №81

Great and friendly employees, always feel welcomed every time I come in and answer any questions I ever have. Love this place!

Be
Review №82

Super nice staff!!! Currently under construction, but is a chill vape shop. Staff is extremely knowledgeable of products.Thanks guys!!

Jo
Review №83

Great shop with a great crew working there. Great selection of juices and devices. Staff is very knowledgeable about the entire selection. Would give 6 stars if I could. Best vape shop in Houston!!!

AL
Review №84

Favorite place for vape products! Id highly recommend this spot they have everything! Yall r awesome

Be
Review №85

Wow, outstanding! Customer service experience with a grade A+, answered my questions with obvious educated responses and professionalism. Very well spoken, explained terms of vaping so that a newbie like myself was able to comprehend. Thumbs up to the store and staff.

st
Review №86

Great customer service. Staff is great. Ask for Dillon.

Bi
Review №87

Perfect customer service and very nice selection of hardware and juice. The manager works with everyone that comes in, very informative and detailed on their descriptions. I can not wait for the lounge to be completely set up !

Am
Review №88

Super helpful staff! Stephen helped replace a coil, and purchase the perfect juice for my vape. Great atmosphere! Highly recommended!!!

A’
Review №89

Drako is the best. So helpful and very professional. Finally someone is in the shop that’s resourceful!! Thanks for the help. This is the ONLY shop I’ll go to for all of my vape needs.

Be
Review №90

We come here alot and have always had great service but i bought a new smok tank and was having problems clising it so the guy was kind of acting as tho he was barley paying attention to me but said bring it back to look at it. So a couple hours later i brought it in and i guess the guy earlier had done told him i would be by and immediately went into hey we cant take it back we have only a couple day warranty policy and was really being defensive and saying did you drop it. I said no bro i didnt and i just bought this past weekend and the only problem i was having was getting it to close so he looked at it and worked it out. But he told me other ppl had brought theres in too so obviously there having problems with this kind of tank i believe thats why the went on defense mode off the jump. I spend a couple of hundred a month at this place and have about 40 other friends ive turned on to the place. Yall need to slow your roll and if smok is selling a bad product that yall have money invested in dont go selling it to people just to get your money back. Just a heads up guy. Another round of that and i wont be back

So
Review №91

This place is awesome, they’ve got a ton of great brands and juice, and the guy Parker was super helpful in getting me a new setup :) the vibe in here is great too

Jo
Review №92

The place was very professional and super helpful

Ma
Review №93

Best smoke shop I’ve been to love waking inside to a dope atmosphere🙏🏽🙏🏽🙏🏽

An
Review №94

I have chonic pain i was told to go there and check them out .My provider went for me because i cant stand long well she called me to let me no what they had that i might need the Wonderful man at the counter was so kind i stayed on the phone while he help my provider she said he was so helpful i will get more on her return THANKS.

Re
Review №95

Great staff, really good prices & a lot of selections for everything ! The vibe is real cool too lol!!

Ta
Review №96

I have been a long time customer at this business. I can honestly say, it’s the best vape and now cbd/smoke shop in the area. Not only are the employees friendly and knowledgeable, but if you have a problem they will absolutely fix it, and or give you a reasonable discount to fix the problem. Also, they are open late which is awesome because I work until about 9pm and am able to make it before closing for my E-juice. I will say it’s difficult sometimes because they may receive a defective products. They gave me not only a discount for another tank but a box mod as well. The selection of products here is immaculate and of high variety. It is a giant store full of goods. The location is a bit unnoticeable which is kind of a shame, because it’s the best place in town hands down. If you are apart of there rock n roll it program, they send you deals on current products and discounts. Another thing, is if it’s your birthday they give you a discount on one product and depending on what it is, maybe two items. I’m blown away by this store and it will be the only place I go to from now on. On another note, they had the store renewed from the previous style that was quite homie for the customer. This is okay because they now have these beautiful display cases, with the cleanest glass water pipes and other products. With near legalization they have already kept up with the growing acceptance of cbd. No other place in town has the variety this store has. If I were a professional marketer I would be all over this store. They are doing a great job and I wanted to give them a review that really shows I see what they’re doing. Thank y’all for being so awesome. See ya soon!

Co
Review №97

Awesome shop, friendly service, great variety. Have amazing deals and awesome sales. Definite stop for anyone

ke
Review №98

Awesome place guys are totally knowledgeable and reasonable pricesKeep on rockin guys will be a customer for life

Em
Review №99

Only place i get any of my vape needs. best prices and customer service.

Ha
Review №100

Been comin here for years, awesome place, always has what I am looking for!! A+ service!

Information
33 Photos
100 Comments
4.7 Rating
  • Address:8050 FM 1960, Humble, TX 77346, United States
  • Phone:+1 832-777-6367
Categories
  • Herb shop
  • Electronics repair shop
  • Electronics store
  • Vaporizer store
  • Tobacco shop
Working hours
  • Monday:9AM–10PM
  • Tuesday:9AM–10PM
  • Wednesday:9AM–10PM
  • Thursday:9AM–10PM
  • Friday:10AM–8PM
  • Saturday:9AM–10PM
  • Sunday:9AM–10PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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