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Mattress Firm Market Square
9826 Gilead Rd Ste C105, Huntersville, NC 28078, United States
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Mattress Firm Market Square

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Ni
Review №1

Malcolm made this experience easy!!! He took time with me and my family to find the perfect mattress for us. Didn’t waste our time on things we wouldn’t want. Helped to guide us to save as much as we could. Great experience! Highly recommended!

La
Review №2

Malcolm Moss was so awesome!!! He was very patient with me when I was trying to make my decision on the type of mattress I wanted. He is also comical. Such a delight. I highly recommend Malcolm!

Li
Review №3

Jason has been very helpful with our mattress needs. He took so much time and patience in explaining everything to us and answered all of our questions. We will definitely be repeat customers when we need mattresses in the future. Thanks, Jason! For also helping me with my google maps!! 🤣

Da
Review №4

Malcolm was very accommodating and easy to work with. He took the time to make sure my husband & I got the right mattress for our needs. I would highly recommend Mattess Firm overall, but come see Malcom at the Gilead Rd location to get true personal service. Thank you again for making this a great buying experience.

Vi
Review №5

Our sales person Jason was great! He was extremely patient and sweet with us. He really took the time to find what bed was suitable for my family. We drove an hour for his service in specific! Wont shop anywhere else for a mattress.

Co
Review №6

My wife and I worked with Jason at this mattress firm and he was great!! He explained all the differences between the types and what our options were for our price range. After deciding on a mattress, sheets, etc we placed our order. We received our mattresses the next day!!! Jason was extremely helpful and we will for sure be going back there again.

Br
Review №7

Malcom was extremely helpful in the process for selecting our mattress. He made the process clear and made sure we had no questions. We are extremely happy with our choice!

cy
Review №8

Knowledgeable sales manager Malcom M. was so easy to work without. Showed us options and allowed us to make our own decision. No hard sales tactics.

he
Review №9

Worked with Malcom Moss and the process was so easy and fast. Would definitely recommend using them again.

Ju
Review №10

Nick and Jason are knowledgeable and helpful! They worked with us on getting the best price! Straight to the point, no haggling needed! Great selections.

Ji
Review №11

Worked with Jason to cover several needs we had. He was extremely knowledgeable, courteous and patient. Took the time to educate us on the various options available and worked within our budget to come to a comfortable decision. I will definitely be back to work with Jason again in the future.

Sh
Review №12

Excellent customer service at this location! Jason was helpful, knowledgeable, and a great salesman, without being too pushy. We walked out with a floor model, discounted 65%, and would 10/10 recommend. Great product, great price.

Ke
Review №13

Jason helped me and my wife today and he was AMAZING! Not only did he know his stuff about every single mattress we asked about, he also went out of his way to make sure we were happy with the purchase we were making. I cant recommend Jason enough and if youre looking to buy a mattress in the Huntersville area dont just go to the Mattress Firm nearest to you -- go to this location and work with Jason. Youll be so glad you did!

Kr
Review №14

My husband and I visited this store on February 15th to try out/buy a mattress for our camper. Jonathan T. was at the store that day and he was so very helpful. He patiently listened to what we were looking for and then he spent a good deal of time with us as we tried different mattresses. During our discussions, he started to figure out that we could be in the market for a new mattress for our home as well... Needless to say, because Jonathan gave us such a great deal, in addition to the Presidents Day Sales going on, we could not pass up the opportunity and we ended up walking out of the store incredibly happy with the new mattress we for our camper and a new mattress plus an adjustable base for our home.When the guys delivered the mattresses the following Friday afternoon, they could not have been more pleasant or helpful. The mattress we were replacing with a new one was not very old so we decided to try to sell it, and the delivery guys were so kind to put our old mattress and box spring in bag and then they took it down two flights of stairs for me and put it in our garage. When I apologize for asking them to help out, their response was thats our job.Its almost been a full week since weve been on the new mattress and adjustable base and we LOVE IT!We have to get our camper cleaned out and ready for the season, so weve not unpacked that mattress yet, but we are anxious to get it out and ready to use.Pending getting the camper mattress out, we could not be happier with the whole experience from start to finish... Thanks for everything MF!

Ka
Review №15

I dreaded going to buy a new mattress, but DeAndre made the process a positive experience. He was incredibly knowledgeable about the products and very helpful by answering all my questions. He didnt try to give me a salesman pitch - he listened to what I wanted and pointed me in the right direction. I never felt rushed in making my decision and Im very grateful for that. I would certainly buy from him again!

Su
Review №16

Joey did a fantastic job helping us pick out the perfect bed! My husband and I have differing styles of bed preferences and he helped us pick out the best middle ground mattress! Highly recommend!

RJ
Review №17

Jason was extremely patient and helpful while my husband and I shopped for our mattress. The whole process only took about an hour and I left feeling confident we had the best deal on the best mattress for our needs. We had a warranty credit that Jason helped us get that applied to our purchase.

Em
Review №18

We came in just to look around & left with an AMAZING DEAL! The store manager was so nice & hooked us up on the most comfortable bed I’ve ever laid on

we
Review №19

My salesman Jason was very helpful, friendly, and knowledgeable! I was pleased with my purchase and will be buying my mattresses from this store in the future. I would recommend this store to my friends and family.

b
Review №20

Malcolm made it very low pressure and the process was fast. Will recommend.

Lo
Review №21

Malcolm was incredible to work with and helped make for a great first time buying experience!

La
Review №22

Jason Snyder was great! He was very informative, took his time, and wasnt pushy! He gave me a great deal with the labor day special and was able to work within my budget.

Ei
Review №23

Mattress Firm was great to work with while purchasing our new mattress...mostly due to our salesperson/Mgr- Jason. He is one of the best salespersons we have worked with… his product knowledge, professionalism and kindness made it less stressful to make this major-$$$- purchase. Thank you Jason!

Me
Review №24

Salesman, Malcolm, was great! Easy to work with, let us try several different mattresses and gave us a great deal

C
Review №25

We walked out excited for our new mattress to be delivered next week. Jason and Deon were great to work with today. Personality AND knowledge is a great combination! ; ))

Sa
Review №26

Such and awesome experience working with Brandon today. He was prompt when we walked through the door. He jumped right up to help us with our purchase and had us in and out before we knew it with exactly what we wanted. Thank you mattress firm

Ja
Review №27

Jason was a great help to us. He answered all of our questions, offered great service, and was very friendly. We are very happy with our experience shopping here.

Ma
Review №28

Jason was very pleasant when I called. When I got to the store, he explained the different types of financing options. He helped me stay within my budget.Very pleasurable experience..

Jo
Review №29

Nalander was very pleasant and helpful. Shared the concern about our health, providing us with the confidence in our selection

Su
Review №30

We had excellent service at this store. Jason and Nick helped us find the perfect mattresses and gave us good a deal

Ti
Review №31

Shout out of thanks and great professional service to Nalander Melton. This is my 3rd trip to Mattress Firm (first one when it was Sleepys) and will not hesitate again!

Ni
Review №32

Fantastic service. Wasnt pressured to buy a mattress, and Jason took the time to answer any questions I had and explain the benefits of the different products.

ma
Review №33

Jon was great. Not high pressured and gave us a great deal. Highly recommend Mattress Frim for your mattress needs.

Jo
Review №34

My son loves his new queen-size Serta! These guys were really friendly and prompt

ja
Review №35

Jason was amazing! As a frist time mattress shopper, he made the process simple and easy.

Cr
Review №36

Finally found someone that knows how to help!! Nalander was our sales rep. My wife and I (with two kids in toe) came in to the store on April 10th trying to find a mattress that would help with my lower back pain and would also make my wife feel like she was sleeping on a cloud. Nalander showed us a few mattresses and explained the pros and cons of each. Long story short he suggested which one he thought might be the best all around for what we were looking for (Greenmont Plush), we bought it, it was delivered the next day, my pains are a thing of the past and my wife is floating on her cloud. There’s no doubt that Nalander actually knows the products, takes pride in his job and understands the importance of educating the customer.

Ji
Review №37

Jason and the rest of the team really helped my husband and I out. They were genuinely kind and not just rushing into typical “sales mode” like you’re at a car dealership. We ended up getting a new mattress the same day we went in!

Ma
Review №38

Easy to work with very informative and not to pushy! Got a great price on a mattress I could find anywhere else.

Al
Review №39

Me and my wife walked in the store like two virgin pigeons. Immediately Jason saw us from afar and swooped in for the kill and sold us a mattress! ... Just kidding Jason did a good job. Ill put it this way, me and my wife both left with a smile on our face.

Ca
Review №40

Great experience! Jason let us take our time and was very helpful in finding a mattress!

Jo
Review №41

Kelsey Holis was an amazing help and patient when my whole family came in and goofed around. She worked with my budget and really helped a lot with my decission. Any one looking for a new mattress should walk in and ask for Kelsey!

Ka
Review №42

I visited the Huntersville store twice and Jason was very attentive to answering my questions and showing me differences in products. He was very professional and patient. Ended up purchasing and delivery came yesterday. Thank you.

Ta
Review №43

Myles Braswell, at the Huntersville, NC store was great!! Knowledgeable, thorough, kind, and patient. Thanks Myles.

J.
Review №44

Jason wasvery professional, helpful, kind, patient and understanding. I couldnt have asked for better customer service!

Ma
Review №45

Jason was great! Knowledgeable, helpful and friendly

Ba
Review №46

Jason was very nice, professional and knows what he is doing.

Pe
Review №47

I did not buy a mattress here but the sales associate was stellar! I probably should have bought from them but honestly I already have 6 mattresses haha I need to slow down oh well

Sh
Review №48

Jason was very nice and knowledgeable...great experience

De
Review №49

Jason did a great job and gave a great price!!

An
Review №50

Good sale prices.

Vi
Review №51

Jason took the time to tell me about the bed and the details of it and was very patient with me

ka
Review №52

Jason was very helpful !

Ja
Review №53

Jason was great!

K.
Review №54

Large selection, and ready to deal.

Information
12 Photos
54 Comments
4.9 Rating
  • Address:9826 Gilead Rd Ste C105, Huntersville, NC 28078, United States
  • Site:http://stores.mattressfirm.com/nc/huntersville/mattress-stores-huntersville-nc-8119.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=charlotte%20nc&utm_kxconfid=uflnw2ovk
  • Phone:+1 704-875-7803
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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