user
Carpet & Rug Superstore
16925 Caldwell Creek Dr, Huntersville, NC 28078, United States
Appearance
Carpet & Rug Superstore
Comments
Ri
Review №1

From the first time I walked into the Huntersville location, through the after install contact, Allen and the installers were wonderful to work with!!! I could not be any happier with the final product! Sure, go to the big chain stores, but I highly recommend talking with these guys prior to making any major decisions on your flooring projects. THANK YOU ALLEN!

He
Review №2

Allen and his team were a pleasure to work with. They were always available, on time and did an amazing job from beginning to end!! I cant recommend them enough!We will definitely be using them for future services!

Te
Review №3

Prompt, courteous and professional services! The installation team was a dream, we couldn’t have asked for better. We liked dealing with this store so well that we’ve called and asked them to come and measure for more new flooring

Sh
Review №4

10 Stars! Allen Blair at the Huntersville store was the most helpful, professional, and courteous! From helping to select a color and brand that met our needs, to coming out to our house to measure, to making sure it all got installed to our satisfaction, it was a pleasure dealing with him. The installation crew of Jose and his team were very prompt, efficient and polite. This was our second time using them and definitely recommend.

Ch
Review №5

We recarpeted our new home and couldn’t be happier with our experience at Carpet and Rug Superstore. Allen and his team were terrific beginning to end. Great customer service, great product, great installation. Thank you Alan!

Me
Review №6

Wow, what an experience! Allen and Team went above and beyond to help us get carpet installed quickly in our new home. The communication was excellent and the installation was so quick and flawless. Moving is stressful, Carpet and Rug Superstore is the shining star through the process!

Ma
Review №7

Very good experience, from start to finish. Decent selection of carpets. Pricing is fair, comparable to other places. We selected Allen Blairs business because of the way he treats customers. He came over to our house, did the measurements and brought the samples. We had a quote next day. Convenient installation options - we wanted it done on a specific day of a week, and that was no problem at all. Installation went very smoothly. Very good crew, led by Jose. Thorough, careful, polite. Perfectly done, quality job, all within 6 hours on around 900 sq. ft., including moving furniture and cleaning.

Li
Review №8

Allen and the installers were professional and did an excellent job. Timing was very efficient to our needs. Value was lower than others we shopped but higher in quality. All around looking forward to working with them again.

Jo
Review №9

My husband and I went here after leaving a very pricey furniture store looking for a dining room rug. We were so pleased with the selection, the ease of getting the rug paid for and out the door. They were friendly. We felt like they appreciated our business so we went and bought another and I am looking for another now to replace my in my foyer.

Li
Review №10

Friends recommended Carpet and Rug Superstore. I needed several rooms in a new house re-carpeted. I liked the selection of carpet made in the USA, and Allen pointed me to several samples in the colors I was looking for that were durable and soft. He was able to measure my house quickly, and I had new carpet installed in less than a month. The installers were professional, strong, and worked very hard. I am very pleased with the result.

Lo
Review №11

My entire experience with Allen and his team was terrific. The advise while selecting carpet was spot on. The measuring appointment, on time. The install, on time! The install team was terrific. Polite, efficient, careful. The result? A very happy customer thanks to an easy transaction executed flawlessly. Thanks so much.

Je
Review №12

My girlfriend and I just bought a house and needed new carpet. We didn’t know anything about the carpet buying process, but Allen was very helpful and informative and we got the carpet we loved at a good price. Would recommend anyone looking for new carpet or flooring to go see Allen! He was great and easy to work with!

Ma
Review №13

From choosing our carpet through the installation, it was flawless. Allen was a huge help. He was informative and not at all pushy. We had several rooms that we were buying new carpet for and wanted them installed on two different dates...as well as having another carpet stretched. The installers were outstanding! They did a great job! They even vacuum the carpet when they’re done!!! We would not hesitate to use this company again. Very professional group of people!!

Br
Review №14

Allen was very helpful to us in selecting the appropriate carpet for our needs and completing the job. Allen was very accommodating to us in changing our install date since we had other construction happening. Allen is easy to work with and not a pushy salesman.

Ja
Review №15

We have now purchase carpeting three times from Allen. He consistently provides excellent advice and always follows through on any commitment he makes. His knowledge guided us to the right flooring for our lifestyle and budget. The installation was great. Arturo is very professional and joined large sections of carpet seamlessly. Overall a great experience. I highly recommend Allen.

da
Review №16

Second time I have gone to Allen and I will go a third soon. No complaints at all. 5 stars.

Nk
Review №17

Walked in not one person greeted us or offered to help. Another customer of a different hue walks in and greeted with a warm hello. Needless to say well take our business else. My money spends the same way.

Tr
Review №18

Allan was very knowledgeable when helping me pick the best carpet for my bedroom/closet. I was easy to take home samples and they were able to come out and measure my house the next day. Installation was quick clean and done well.

Ca
Review №19

Seriously the BEST carpet buying experience ever!Allen was so amazingly with me during my debate over what color...so many beautiful selections to choose from!I eventually made the right choice!!! Carpet looks and feels fantastic, price was great, installation flawless and painless!I recommend Allen and Carpet and Rug Superstore highly!Thank you Allen,10s across the board : )

Ma
Review №20

Allen was great. Listened to our needs and our budget and found the right carpet for our space. Install team was fast and efficient. I highly recommend the Carpet & Rug Superstore Team!

Ni
Review №21

Great experience all around. Allen was extremely flexible with us when we kept going back and forth in which choice of carpet we wanted. He provided excellent feedback on the different brands / carpet selections and was always very quick to return emails and phone calls. His 3-man install crew was very efficient and courteous.

Ha
Review №22

Absolutely the best! Professional, knowledgeable, courteous service from the buying experience through installation. Prices are fair and competitive. Highly recommend.

Br
Review №23

Allen and his installers did a great job. We have used them twice now, both times replacing carpet with hardwoods.Allen showed up exactly when he said he would to do the estimate, and had the quote out to us later that day.Likewise, Arturo and the other installers arrived on time and got the work done quickly and professionally. One large area and one small room were completed in about 8 hours, including moving furniture and ripping out the old carpet, padding, and tacks. They put carpet down to protect my existing wood floors and cleaned up when they were finished and put the furniture back.Recommended.

Jo
Review №24

Allen was fantastic in helping me select an appropriate carpet for my rental house. Their prices are the BEST Ive found in my search for a reasonably priced product. I was able to get it installed in just a few days and their installers were neat and got it done very quickly. I will definitely be using him again for carpeting in my home.

Ke
Review №25

This was the best carpet shopping experience I have ever had, thanks to Allen Blair. If you ever need flooring, this is your go to guy. He listens carefully to his customers, and uses that information to honestly help them make the right decision based on their need. This is a great guy. The carpet we ended up with was a great quality and installation was flawless. Allen came out to the house twice, once to measure for the carpet, and again to check up on us and satisfaction during installation. He called after installation to check on us. This guy goes above and beyond. Don’t buy your flooring anywhere else.

Ma
Review №26

Bought our living room carpet from Carpet and Rug Superstore. Allen was great to deal with. Installers did a fine job. I would highly recommend!

Ve
Review №27

Allen was very helpful in picking out the carpeting for our new house. Installation was also great! House looks awesome now. We highly recommend this store.

Mr
Review №28

Allen - We love the new carpeting in the Bonus Room and Master Closet. Your guys were in and out in no time, and did a great job with the tear-out and install. Thanks for your guidance and suggestions during our decision process. We love the look and feel of what we have and couldnt have done it without your help. Bob & Nancy

St
Review №29

I recently purchased a home and the hardwood floor were all scratched up from the previous owners pet and the carpets were over 20 hears ago. I researched numerous vendors and stumbled upon Carpet & Rug Superstore. It was the best stumble in my life ! My wife and I went to the showroom in Huntersville and met Allen. He was professional and down to earth and very easy to talk to about our needs. He set up a free in home measurement. He came out promptly at the time and date we set. He provided value feedback and knowledge on the difference selection. He also understood our budget and found numerous options for us. The guy was steller and a great person from day one ! We decided to replace the entire downstairs with new hardwood. His installation team were amazing, skilled and respectful. The benefit of Carpet and Rug Superstore is that they use their own installation team. There are no 3rd party installers and no run around. These guys are the best in the business. My wife and I were so blown away by Allen and his team. We had them install new carpet in two of our bedrooms. This past week, we had them come back out and install hardwood on the second floor hallway. In the next few weeks we will have them do our three remaining rooms with new capet. Trust me and dont waste your time and energy with trying to find better deals and professional service and installation. If i could give Allen and his team 100 stars i would definitely do so. The best in the business !!!! Honest, Professional, Great Prices, Knowledge, Respectful. From A to Z the best !!!!!!!

Mi
Review №30

I like to try and use local shops when possible. I have had good experience with home depot and lowes carpeting previously, but wanted to compare them to some local stores. I read good reviews about this store, and after stopping by a few other places, we swung by to get a feel for the place. Allen still works there and I see other reviews referencing him. He did a good job of explaining all of our options to us with out being all salesman-y. I think the price on the carpeting may be a little more than the big box stores, but it is a little difficult to compare since the pricing break down is a little different and sometimes it is an apples to oranges comparison. With the pricing almost a wash, I chose to use Allen because I had more faith in his installation group. He personally came out and measured everything and worked within our schedule to get everything installed. We couldnt be happier with the final product! Thank you.

D
Review №31

Weve been working with Allen Blair, the Manager of the Huntersville location of Carpet & Rug, for several years now. His service and attention to detail are outstanding. Our last big project was re-carpeting the upstairs of our home. He helped us pick a carpet that would look good and wear well in all the rooms, he was thorough in his measurements, and the installers did a great job! I highly recommend Allen and the store.

Ch
Review №32

Our experience with Rug and Carpet Superstore in Huntersville was a not only efficient but enjoyable. Allen is very knowledgeable about the products in the store and he handled our order professionally. The installation was very well done and our installers were careful and hardworking! Will definitely be back!

pa
Review №33

Alan came by and measured the house. Carpet was a very good price. Install team was efficient and skilled. Every thing was done in the time frame promised. All in all a 5 star experience!!

Ti
Review №34

I had a great experience with Allen at the Huntersville location of the Carpet and Rug Superstore. Allen was knowledgeable, helpful, and professional and gave me the perfect recommendation for my third floor hard wood project, offering me a product that perfectly fit my needs (and it was on sale). The installation team was on time and finished early. The floors look great and I had a very positive experience over all - with personalized service and a satisfying result.

Ka
Review №35

Allen is a very professional, kind person . He sent over employees to re-stretch my rug in one of my bedrooms, they did a fantastic job !!!! I was very pleased with their services !!!

Ma
Review №36

Allen was very helpful and informative. Installation went very well. Would highly recommend Carpet and Rug Superstore. Love our new carpet and the service we received last week!

Ja
Review №37

Great service, excellent crew- cleaned up, carpet looks amazing :)Thank you!!

Ha
Review №38

We recently had to replace the flooring on the lower level of our townhome. We looked at several providers but found Carpet and Rug Superstore in Huntersville had the best selection of top-quality flooring. Allen Blair helped us choose the right floor without any pressure, and made the ordering process easy. Our floors were installed yesterday by two of the most amazing workers weve ever seen - Miguel and Carlos ! They were incredible. Hard-working, polite, fast, tireless and intruded on us as little as possible while they worked. Miguel is a master with his cutting and molding work, and Carlos is a magician with a caulk gun! We would recommend this company and team to anyone.

vb
Review №39

I have always purchased all of my flooring from Allen. From beginning to end he is simply wonderful to work with. He is very professional, honest, and helpful. I will always call Allen when I need flooring for my home.

Na
Review №40

We are very satisfied with our carpet. Allen was wonderful to work with and his crew was very nice as well. We would definitely recommend to our friends.

Gr
Review №41

Allen was awesome in helping pick outhardwood flooring

Re
Review №42

Our new carpet went in on Monday and we couldnt be HAPPIER!!! Its> perfect. Allen was so helpful while I worked on making our selection for our whole house.The install crew was amazing. Very nice guys.> Worked from 9am- 7pm. I dont even think they took a break.> Took pictures of each room before moving anything so they would put it> back correctly. Especially all the wires with the TVs. They even put the> bed skirt between mattress and box spring back perfectly. They helped my husband re-center our big furniture in the master bedroom.> They definitely went above and beyond to make it all go so smoothly. I> appreciate everything.> Please let them know how grateful we are.>> Thank you again.> Rebecca McWilliams

Ba
Review №43

Excellent service and installation for our beautiful atea carpet

Sa
Review №44

We purchased rug and had it and pergo floor installed, Allen Blair, was courteous and very helpful.We needed it done in a very tight timeframe and he delivered. He is an asset to this company. Thank you

Co
Review №45

I am so pleased with the excellent service by Allen Blair and his carpet installers.Allen was able to answer all my questions and he helped guide me towards the type of carpet I purchased. The product was excellent and the carpet installers were fast and efficient but most of all excellent in the art of installing carpet. This is the second time I have used carpet and rug of Huntersville. The first time they installed new carpet in my RV( not an easy task if you know anything about RVs) that looked like it was factory installed. I will always go back to Carpet and Rug of Huntersville when I need new carpeting. Did I tell you that I got a terrific price as well? Thanks Allen Blair and crew!

To
Review №46

Great job.

Information
35 Photos
46 Comments
4.9 Rating
  • Address:16925 Caldwell Creek Dr, Huntersville, NC 28078, United States
  • Site:http://carpetandrugsuperstore.com/
  • Phone:+1 704-655-8595
Categories
  • Carpet store
  • Flooring store
  • Rug store
  • Tile store
  • Wood and laminate flooring supplier
  • Wood floor installation service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Similar organizations