This came out better than expected. It is a high quality tent that is worth spending the extra money. You could tell that this was not made in China. The graphics are vibrant, the carrying case was great, zipped open instead of having to fit it in feet first. Velcro walls and zippered sides were too good quality. The printing process was great. Colors were vibrant. It rained the second day and we stayed dry.
Not good quality at all. I feel a complete waste of money. One of the screws was stripped. Two of the elastic bands to help hold the canopy down was torn. Then as we folded it up to put away 2 of the metal pieces have broke. Literally within 48 hours. Please dont be disappointed with this. I thought spending a little extra would be beneficial. Im upset with the quality completely.
Every aspect of working with Instent was excellent. The first thing was their website. They had pricing and easy to read and find descriptions of exactly what they provided. After we decided to go with them, it was getting close to the date of our show, but they got everything done and shipped to us in time. The quality of the tent and structure was top notch and the graphics were amazingly clear. I would definitely use them again and highly recommend them. Also, Andrew was great to work with.
If I could leave no stars I would. First they printed our tablecloths logos upside down. Then, they printed flags with a Pantone color I gave them, which came out about 10 shades lighter. They took it back to “inspect” and manipulated a pic in dark lighting next to the Pantone to show me it was correct. Why would I go through the hassle if I felt it wasn’t our band color? Yet, it was basically light blue vs. dark. You’d think after paying thousands to this company they would make it right. There are too many other better companies that would and do.UPDATE: The tablecloth was not sewn it was printed, so you might want to get facts straight before you reply. Photo added to show PMS color correctly printed in same material with another company vs. Instent Industries.
Lets make this simple. Initial email answered, follow up emails answered timely, canopy proof delivered, revised proof delivered, final canopy produced and delivered on time with a quality frame. The crew at INSTENT is by far the best Ive done business with and its their people who make the difference.
As Marketing Director, Im constantly searching for high quality products and displays. I definitely found what I was looking for with my Instent tent. My rep was a dream to work! He answered all of my questions and made sure I had EXACTLY what I wanted. Beautiful graphics, easy to set up framework, and excellent customer service make doing business with these guys a no-brainer.
Ryan was amazing to work with. His communication was excellent and he offered some nice extras for the money we spent. The tent is perfect. Everything from the quality of the fabric and printing to the ease of use are exactly what we were looking for. Ill definitely recommend them and use them again. They are an example of how consumer facing companies should act. Gold standard service!
The company was great to work with. The tent was well built, easy to put up or down. we will be using ours for special events like fundraisers, public education. It should last us a long time. I will recommend it to others.
I met them 8 years ago when I was starting my new company and was so impressed by their products and service that Ive been using them a lot ever since - and sending my friends there too. I started with one tent and have since done several more tents, bunches of flags, and most recently a portable trade show booth. All work great, have lasted a long time, and we get tons of compliments. Id definitely recommend them without hesitation.
We LOVE our tent!We are an aftermarket automotive performance part shop and attend several outdoor shows exposing this tent to sun and wind. Our tent looks incredible and is extremely sturdy.Ordering was fast and easy and this company is very responsive with awesome pricing. We recommend this company to everyone!!!
This was a very easy transaction for our non-profit. They took our logo and printed everything as requested on the tent. The quality of the tent and the poles were better than we expected. We ordered the aluminum 10 X 10 tent. We would recommend this company to other non-profits. A very good value for the price.
We ordered a pop-up tent and it was a quality product! It looks great and is very durable. I worked with Ryan States and he had excellent customer services. He was quick to respond, attentive to our needs, and helped us find exactly what we needed. I have already returned to him for a second purchase!
We ordered a custom 10x10 canopy for our swim team. At first I thought it was expensive, but after receiving it I know now it was well worth it. The frame is very durable yet light and the fabric is what is most impressive. It is just as durable and light but also cool to sit under unlike some other canopy material. Also, the canopy looks exactly like we designed it and weve received many compliments.
Excellent material, durable and bright! It so happens that we caught a great promotion as well...our free case was just as quality a product as the tent and flag we ordered. Keep up the great work guys!
The service and staff were awesome! They were super friendly and answered all the questions we had. The products are top notch and the turnaround time was very fast. We will most definitely be placing more orders in the future.
We had purchased some fitted table clothes and we were not disappointed.Placing an order was fast, easy, and the table clothes were good quality.The customer service was great and the turn around time was quick.No complaints and will most definitely be using again.
I was extremely pleased with the custom 10x10 pop-up tent for our church. The ordering process was easy, the delivery was on time, and the tent functions well and looks great. It was certainly worth the higher price and we will be working with Ins’Tent in the future.
I needed a curved 10x8 background that is easy to assemble and travel with.After speaking with many vendors I spoke with a customer service person at InsTenT Industries.First, they listened and they also know their products. They recommended their Pop Up Display frame and background.Their team followed up on every question. They reached out when our artwork needed adjustments to make sure we received the best possible product. Production time and delivery were great. I will definitely use them again. My client e-mailed to say that he had it set up and it will blow you away.Great Job!
Wanted to order a tent for our small nonprofit company and the reps and service was outstanding. Made the process fast and easy and even upgraded us to a sturdier frame for free. Would definitely recommend.
I worked with Andrew and he did an amazing job. At first I was concerned with spending so much money on a pop-up tent but I would do it again in a heartbeat with this company. They are extremely helpful, professional, and fast. Great experience.
Andrew Grande is the best Salesman I have ever dealt with the company is Excellent. I purchased a 10 x 20 Food Service Tent. He created me an logo no extra charge and designed everything to my exact specifications!!I will definitely stand out at festivals and fairs. Andrew you are the BEST!!!!
On 2 occasions, Instent has provided my organization with a quality product, on time, and per all agreements. I have no problem recommending them.
I ordered a tent for our law office to use at events. The team they set me up with gave me great design options, and they were a pleasure to deal with. The quality of the tent is superior.
I ordered 6 tents with my companies logo on them. Andrew was very accommodating and helpful. He assisted me in getting the best product for my money. Thank you Instent for making an amazing product and having impeccable customer service.
These are the best Pop-up tents I have ever used. I volunteer for the Boy Scouts and was running a recruiting event at our local rodeo in this month July of 18. We set up a BB shooting range and I had set up a safety area with ropes. I tied the ropes to the Poles of the V3 Instent and then to the fence at the edge of the rodeo grounds. A horse trailer needed to drive through our back area and tried to go under the ropes, however one of the ropes caught on the bumper of the trailer and it pulled on the rope. I had the tent staked down good with the foot bracket that comes with the tent which are also super heavy duty. The tent had a a bunch of people in it which could have been bad had the horse trailer and truck pulled over the tent but instead the rope, which was 3/8 nylon snapped. That is a huge amount of force on the tent and it withstood! It did bend the pole a little but another cool thing about these tents I found out is you dont have to buy a hole new structure like most pop-ups, you can just by individual pieces so I just ordered another leg. This is the first time I had used this tent and now am probably going to order one for my company. If these things can survive a truck pulling on them then I figure they can survive anything else.
Love working with this company very professional and fast. Love all the products we’ve purchased canopies, table clothes, and umbrellas.
Amazing and quick service. they also helped make a suggestion that made our tent perfect! thanks guys! -Pacers
Easy to work with. The printing on our tent is very high quality. Fast service. We assembled our tent and it is great.
Our canopy was just what we wanted. It will stand out in the crowd. Customer service was excellent and the turnaround for changes to the design was very quick.
Incredible product! amazing staff! Worth every penny. Our team is an InsTent customer for LIFE! Thanks to Andrew and his crew. When SilverPeak Performance is on deck, people KNOW IT.
They listened to my ideas and created something everyone was envious of. The design process was quick, and they worked within my budget.
Great staff. I was on my way to someplace different but vitabre caught my eye & it was after hours and general manager answered a couple questions and was very knowledgable
Great customer service. Quality tent. Could not ask for more. Thanks!