Very satisfied with J & H auto body Oscar was very helpful and professional they provide great service they offer cofee,water and very comfortable room for you to wait I will recommend this body shop 100% thank you Oscar and everyone else. ππ
The worst body shop dont go. I promise not worthy. Bad customer service.
ZERO STARS!!!!HORRIBLE! TOOK MY CAR IN LAST MONTH FOR AN ESTIMATE. TOOK A MONTH FOR THEM TO GET THE ESTIMATE BACK TO ME, AND NOW BEING TOLD ITS GOING TO TAKE ANOTHER MONTH BEFORE THE PART COMES IN! IM LOOKING INTO OTHER AUTO BODY SHOPS!* After leaving this review, I got a phone call saying that they open tomorrow at 7:00am, to go pick up my deposit.**Would highly recommend trying several other shops and only use this one as your last resort!
Good people, answered all my questions, great customer service, dealt with my insurance, I didnβt have to do anything except drop my car off at the shop!
Terrible job dont go here they left my door mangled and paint every where there was even paint on my tires they bent my new door that took over a month to arrive and the owner was so disrespect to me he lied to me about the tume saying it will only be a week but took a month and a half.
Horrible experience with this body shop. A month and a half to get my car back and looked like it got done in a day or two. Poor job done to my car, wheels spray painted, bumper clipped on with zip ties, wrong color headlight. Ridiculous. These people will lie to your face to buy themselves more time and always have excuses. No pride in what they do, and just overall Mickey Mouse mechanics. Read the reviews and save yourself a month of headaches.
I gave my sister a helping hand by picking up her car. And I have to say the young guy by the name of Chris was very polite and he humored me so much that it made me smile. I looked the car over to make sure my sister didnt give me any tongue lashings for anything missed. I have to say they did a great job. I cant give them a better rating because I only caught the end of the repairs. However I can only say very courteous, polite and professional. Well with me.
Had to bring a car here through our insurance and weve had such a hard time couldnt wait till I was done having to deal with these guys. Take your car else where it took them 40 days to change a bumper, headlight, and fender and once we got it back there were chips on the paint, screws were missing, and they refused old parts that were damaged.
I like this place I going Betty nice
Great quality pain job repairing accident damage. Honest people making a living . Attend customer very professionally .
This is my favorite shop, I had two cars go through here. And they have had them both come out looking beautiful .Their always on time. And ready when they say. The guys are nice and polite thanks Infinity insurance .
They excellent work on my car.Cam back look like new
There customers service is the worst I ever had, the manager whats rude af almost looking to fight over some parts from my vehicle, never again with this unprofessional people
I havent even gotten my car fixed yet and their customer service has been absolutely horrible. Oscar, one of their employees is extremely rude and has no respect.
I put I bad review and it was due to miss communication but at the end my car looked good as new and everything worked out
Good day! Easy, I know for years this Place and the Owner is a Responsible - Respectful Man βHe always- Always treating me with honor and Consideration . . . The People persons complains for a Customer Service they may be right, Yes ! When We show Same as We are asking for ... same time, Dealing with Auto-Insurance is another Topic has to be addedCause in Reality they donβt see you and mostly they donβt deal with you ( well When Theyβre collective taking our money )
Horrible place. Waiting 1 hour just to get a overpriced amount. Customer service hospitality was the worst experience, I get it you hate your miserable minimum wage hoc job. Oh well you shouldnt gone educated but new. Never again going back!
They do a great job at this place and great customer serviceπππ
Thereβs a reason that this place has only 2 stars but it shouldnβt have any. This place is unorganized and unprofessional. I took my car in last Tuesday, they guaranteed me it would be done by Wednesday before thanksgiving. i saw the reviews and I asked three different occasions if my car will be ready by Wed. OSCAR told me yes. Now that it is Wednesday, OSCAR tells me it wonβt be done until Friday. Thatβs nothing what we discussed the last 3 times that I spoke with him. He gave all these excuses. DONT COME TO THIS ESTABLISHMENT, BELIEVE THESE REVIEWS. THEY ARE TELLING THE TRUTH. GO ELSEWHERE!!
Great customer service .they where fast and efficient my car was ready on the day the i qas told. Great work my car looks brand new.
Terrible experience with these unprofessional people. I left me car here for repairs through my insurance. They gave me a deadline of 13 days. Itβs been 20 days since theyβve had my car (15 business days) and they kept saying I could pick it up today when I called twice in the last week. I called early today to ask and they said I could pick it up at 5. I called at 5 and they said it was ready but that they couldnβt release it to me because they βneeded additional paperwork from the insurance companyβ. What paperwork? That has nothing to do with me. Iβm supposed to pay them my deductible and thatβs it. The rest they need to work out with the insurance company. I misse a very important doctors appointment today because i was going to pick up the car. The guy on the phone was super rude and said that βno one lied to meβ and he said I MAY be able to pick up my car tomorrow at 3. This is ridiculous! Of course they told me to call at 5pm because they know thatβs the time the claim department closes so I wouldnβt be able to get help from my insurance company!
I wished I wouldβve read the reviews before taking my car!! I took my car to get it repair and when I went to pick it up and it had another dent that did not had when i dropped it off the first time everything they fixed was done mickey mouse style my car is practically new and now i been going more than 5 times because everytime i have to go pick it up a new freken dent or scratch is made by them im literally so close to going with my attorney or someone to see what they could do about all this situation literally this shop should be closedown
Great service the color matched, and the car was ready very quickly.
I took my truck to get it fixed there and they fixed it really fast and did a GREAT job. Oscar and Albert were really nice and very professional.Thank you soo much for your service.Zonia Caceres
Great customer service. Left my car in perfect condition. I Couldnt be happier. Thanks! :D
Lucky we cant give zero stars. Dont even bother going there people.
This place is horrible, we had to come here only cus our insurance. They are Liers too only trying to make money. We did research . And ask for all the paperwork they had . We called the numbers talk to the people who according to them looked at the car and it was all a lie . The only reason we are dealing with them again cus they fix my car once, but they didnt fix it right so we had to take it back so they can fix their mistakes.
Had my car for a month and a half. Did not wash the car when they gave it to me. Changed a window for a cheaper one and put tint so it could look original. But not even close... they dont take pride of thier work
This shop is the worst and the only reason they are in business is because our auto insurance make us drivers go there but my experience was terrible, not only they promise me something but they lie so much specially this guy name Oscar, so please never let him help you, l felt on my yearly vacation and waited to take my car I till then so l talk to Oscar about it and give him about a month to order the parts that were needed so when l got back after a 10 days my car was sitting in their parking lot just collecting dust, so yes l went off on them specially to Able that didnβt know nothing about the problem l was having with this place but thank God Able was the one that help me and my car was fix with in 4 days but l needed to be on top of it calling every morning to find out about my car, even after l request to talk to the shop owner he showed me that he doesnβt care to much about the customers, so please be really careful if you do end up taking your car to this place and alway ask for Able and donβt deal with OSCAR THATS RIGHT WITH OSCAR.
Great mechanics
They suck
I recommend you turn around and find another place. This place will rip you off and they will get away with it.
Bad service took my car for a side collision and they ended up changing parts my car didnt need I took my car with a working Ac and now it blows hot air and Ive been trying to have them fix it and they been sending me from person to person. Iam very dissapointed with the service
Just got my car back .looks great. They took their time to do it right.
This place is no good they take a long time to fix your car poor customer service would not recommend
Worst service. Oscar is an habitual lier.
Great customer service
They are good.
Horrible service, it take so long to fix your car and they give it to you then is another problem with it, since December my car is not done yet. π π‘π
Will never do business with this company. Work done was incomplete, with defects and late.
They think I didnt notice them switching original parts for aftermarket, made a report dont be surprised when you get raided
They called me saying i need to get my car out but they called in a very rude way and they hanged up on me
Really bad experience and awful customer service.
Terrible service !! Dont recommend coming here.
Nice place
Bad service, irresponsible, they take too long, they ruined a part inside the car and they didnt take over afterwards. I do not recommend it
Nomanches to the pressure clamps left a shock absorber and fucked or changed parts I had to return my car grab another better but there is a god who sees everything
It looks good place.
Excellent work
Very bad service I do not recommend it to anyone
The personnel is very friendly
Low service