This is a very good place to shop the latest women,men and kids sneakers, Adidas and Nike clothing/ sportswear. Staff is very friendly and helpful. Very spacious and the lighting is good
Got pl enty to choose from. Good deals on some Jordans and great staff to help out.
Monte is an unfriendly and unprofessional staff member. He has his back to the door to minimize 16 people in store. He disregarded us waiting before another group and allowed 3 other people into the store before us. I questioned him, he didnt respond and the other customer made a profane gesture. Monte should not manage this store. We were picking up a preordered sale. Nobody asks that question. Two registers, only one open with one sales person checking out, 5 other employees walking around. Way too slow. Why arent they asking if people have preordered when they are waiting? There would be no line or wait. Very poorly managed location.
Foot Locker, and/or any retail store, during the holidays are crazy. Great great great team though. They all worked so well together. Yesterday (12/23/2016) I went into the Walt Whitman Foot Locker, they didnt have the sneaker that I wanted but the male suggested something else to me, and I got it! The male, Elijah was very helpful and persuasive. The female who rung me up, Kimberly, was so sweet. One of the registers wasnt functioning and she was on the register that WAS functioning for about 35+ minutes. She was ringing up everyone, doing a great job, staying calm in a horrible situation. I, am also aware that they get paid on commission and I felt so bad for her because she didnt sell for the time she was on the register, I told her to take the shoes I had so she can get commission but she told me shed rather play fair game and let the person who did help me get the sale. Once again, very amazing store. Very great team. They all seem to work so well together, the 5-6 that were working the day before Christmas Eve. This will definitely be the first shoe store I go to when I need something. Very happy, satisfied customer.
The miss at the store was very helpful.
Great customer service.
A disasterous waste of time. Purchased shoes at the Roosevelt field mall location and paid for them with pickup at the Walt Whitman location. The associate even called the store to verify they were there and got eyes on them. The next day I show up to pick up my order and it’s missing. While the staff is frantically searching for the order Manny the store “manager” strolls in and asks why there is no music on. The staff looks at him like he had a thousand heads. We continue to wait a half an hour while the staff disappears into the back and comes back with nothing. We decide to go eat and come back to give them time to look for it. An hour and a half later they come up with nothing barely an apology. Manny says they can only give a refund, no compensation for the time and gas wasted and the headaches caused by this stores staff. No discounts, no coupon, no sorry... just “too bad”. They all should be re-evaluted as employees and footlocker really needs to take action. This should never happen! Don’t tell me to come to your store to pick up a prepaid item when its not there! Gas and time are not free!!!
Horrible customer service, they will pick up the phone and not say a word to you and then hang up. They take the phone off the hook so it can sound busy. Store is suppose to open at 10 am and they open when ever they want, they will waste your time!
For years I’ve taken my nieces and nephews to this foot locker location as I reside in the Huntington community. I was approached by a young lady with the utmost disrespect. “What you want” isn’t the way to greet a valued customer. Had the worst experience with there employee Bianca Bell.
Great stuff & great prices
Very good store
The weekend before Christmas I came into the the store that was packed with people WiTh only one person working the register. The rest of the employees were just standing around talking with one another. While there was a monster line growing. After waiting on line to return a pair of shoes that my mother had purchased for me online the “store manger” this gigantic guy with a bad attitude inspected the shoes like he was Home land security. After he confirmed the shoes were fine. Mind you I never even tried them on. They were the wrong color. I provided the man with the original order number and purchase price. However he was trying to make it as difficult as possible and told me I needed the original email to prove it. So I had to get off the line have it emailed to me and then got back on this massive line. A few minutes later. When I got back to the counter. I show him the email and it says my monthers name which I had told him earlier she has purchased for me. he then proceeds to tell me that he can not return the shoes and she would have to do the return. He COULD HAVE TOLD ME THAT FROM THE START. But no this guy wanted to be difficult and not take back the shoes like he owned the store and the money was coming out of his pocket. I don’t think footlocker is hurting selling 165 Doller shoes that cost pennies to make. Really disappointed in this store manager and what a terrible example to me setting for the other employees in what I like to consider one of the higher end malls on long island.
All foot lockers including this location you can never get through Tom... this location picks up and hangs up!!! Get responsible mature employees!!!!
Sales associate toni very helpful and genuine. By far the best foot locker Ive been to in Long Island.
Very good service from Brandon
The shoes there are awesome especially the air force 1s
I really was looking for the Fenty Puma slides they said were in stock via phone call before traveling but when I got there (45min away) No Fenty Pumas to be found. Disappointing :/
Worst customer service ever the manager not helpful very bad experience with thim i was buy from foot locker alot now i will no buy again
Beautiful place I like it.
Friendly staff but small selection with smaller brands
Cool staffso nice
Great store/work
Great for a great pair of sneakers!!!
Nice and friendly service
Service personnel not as I expected
Great customer service
I love the mall
Lack of stock.
Shopping with my precious granddaughter !!
Variety of sportswear ... good disposition of your workers