It was easy to set up the account online. I needed a temporary space to store a bunch of tools between work vehicles. Everything turned out great. Nothing was missing and the temperature the building made me feel confident that all the rechargeable batteries for the tools wouldnt be damaged in any way.The staff is friendly and is easy to work with. just be certain you read the instructions when you rent the unit or give the team a call so you have a better understanding for how the pricing works. If youre going in expecting to get the one month free make sure youre doing the right thing to qualify for it.
This is probably one of the better storage places I’ve ever used. The place is always very clean. The wonderful woman that works there Debra is very knowledgeable And helpful. If you’re looking for a great place for storage in the Huntington area this is the place to go.
Chris was very clear about renting a storage space explained everything from A to Z FANTASTIC CUSTOMER SERVICE if I was able to give 10 stars I would
Needed a secure, clean, safe storage facility for long term placement of household items and Extra Space fit the bill. The staff, especially Debra, are friendly, caring, and always willing to be of help. Excellent facility. Would definitely use Extra Space again if the need arises.👍🏻👍🏻👍🏻
Very warm and customer-oriented services. Debra was very impressive.
This is a great storage place. The people are Courteous. I especially enjoyed speaking with Debra. She was always helpful and kind. I would have given 5 stars. But I had my reasons. The staff was not one.
I’mPleased with the service provided
So far so good. I am glad the facility is super clean, and organized efficiently. The sign up process wasEasy... all online. I’m sure it is a good choice !
Via telephone I was quoted one price for a vehicle storage,but once in the store the price doubles,even by providing an audio recording of the phone transaction and the amount quoted Extras pace Storage wouldnt honor their own quote.Not a good business practice.
Had a great easy experience with finding my unit, signing up and having the account setup over the phone. Their website also provides neat examples and animations on how much space an actual unit has, as well as what you can expect to fit into each one.
Debra is amazing!! She is so professional and caring, she took the time to go over and explain everything to me. The facility is in a great location and it super clean and the prices were way more reasonable then I expected. I would definitely recommend extra space storage!!
An excellent storage facility for your Storage needs. Conveniently located and easily accessible. Very clean and friendly, helpful, caring Employees. I would know. I had a Unit there for 14 year, changing storage items as needed over the years.
Working with extra space was amazing, the office I work at recently changed buildings and when we needed to close out our unit here they made the process as easy as it could be. We had access to a truck loading bay and moving tools to help empty the unit and we had no hassle getting all of the paperwork in order, we were even able to close out over the phone! I highly recommend to anyone looking for extra storage.
James was great when we went to rent a storage unit! He really took his time to show us around and make sure that we were getting the best size unit for our needs at a really great price.
Debra Stewart - Friendly, professional and a great representative for this wonderful facility
I couldn’t ask for a better place to store my belongings other than Extra Space Storage ! Most storage units feel outdated and the customer service is lackluster. Not here, though. From the moment I stepped inside, I was greeted by a woman named Debra. With a kind smile, she asked how can she assist me that day. Oh what a day it was!If you want to store your belongings somewhere safe, secure, honest? Do it here. Give them everything and have no fear!
The staff is a pleasure to deal with. The rates were competitive. And the ease of access to the building and the loading dock was a godsend. I would highly recommend the storage facility
Excellent customer service and understanding staff. Clean and safe facilities. Secure compartments with adequate space available in various sizes.Staff were very kind. Would recommend.
James was very helpful and moving in was a breeze. Worked with me to arrive at a good price as well.
Debra was wonderful! This whole move has been nothing but a hassle and I was dreading going to a storage unit. However it was beyond easy over here very reasonably priced and Debra made the whole experience relaxing :)
Debra was so helpful and welcoming. She showed me a few units based on my needs and price- she was so knowledgeable and found the perfect storage unit for me- i’m glad i had her to help me.
Very helpful customer service and well maintained facility as well as good prices..... would recommend!!!!
Super easy and clean. Great customer service and they actually followed- up with me which was awesome. Highly recommend!
Great staff prompt service everything went smooth
After more than 10 years of storing my stuff there satisfactorily with more than $70,000 paid....this storage space changed hands, did not inform me, did not continue my automatic monthly payment and declared me in arrears in payment by 2 months and locked my storage unit during the one time I needed emergency and consequential access to my stuff. They could not offer emergency access when I needed it...which had costly and devastating consequence for me. I paid my back storage fee and I am removing my stuff and can not recommend anyone to this new company as their policies are not satisfactory and they did not consider me as an individual and valued long term customer. Foolish new administrators. I would not trust them.
Excellent service! Deb made our sign up and move in experience smooth. Extremely clean facility, great location
Debra is amazing she was so detailed in how to use everything. Super helpful I would recommend all my friends to come here
We’re moving our daughter into college and needed supplies. James was super helpful!
Fantastic experience. Secure, well-maintained and organized. Office friendly and easy to work with.
I usually never leave reviews but Debora was so awesome that I had to. My mom and I went during a small rush, and she efficiently single handedly helped us in absolutely no time. She was knowledgeable, and soo very kind. She broke everything down so easy for me to understand and helped me get what I needed in my budget! Thank you Debra, you’ve got a customer for life!
Great experience. Highly recommend! Debra was great and so helpful!
Just took a larger space. Have been a client for 3 years. Since Extra Space took over service and facility have been upgraded and all of my experiences have been great.
I highly recommend West Babylon Public Storage. Cliff and Juliette delivered super high quality service before, during, and after my time with Public Storage.Cliff and Juliette were super friendly and informative. They both made me feel very comfortable and not just another customer.Five stars for both West Babylon Public Storage and their fabulous associates, Cliff and Juliette.
Debra is the best
Very friendly staff and always accommodating. Deborah continues to go over and beyond for me and her customers. She not only remembers who her customers are but follows up with every inquiry I may have. Clean facility.
Great customer service! Clean facility
I had bad experience.Please ask for your payment receipt right away. Dont trust send it by your email.I make a huge mistake.I didnt check my email.they never send my receipt payment.and I have to pay double.I dont want happen to nobody again.
Friendly staff very helpful online and in person.
Heres the rating Storage Post in Huntington Station, NY truly deserves!!!The lovely Ms. Iqbal at Storage Post said she would: 1) See if they could change the mechanism to allow a conventional lock; and/or 2) Alert us when a similar unit with a conventional lock becomes available.Many thanks to Storage Post for their SUPERB SERVICE!!!!Well happily give you the EXCELLENT rating you TRULY DESERVE IF your company drops the requirement for proprietary cylindrical locks on your 3 x 3 storage units. This, from Marly Manning:An EXCELLENT rating is ruined by the required use of a proprietary cylindrical lock on the 3 x 3 units - ANYONE with a master key for those cylindrical locks has free and easy access to your units contents. That is an unacceptable risk.If your lock has been compromised by a master key you have no options to change your locks except to move to another storage facility.Were surprised your company wants to take the marketing risk for this proprietary lock requirement because all of the other storage companies weve ever dealt with allow their customers to change their locks at will.Proprietary locks scream master keys and your company has no control over who has those master keys or how they will be used. Most people realize this and object to the risk.Otherwise, you deserve an AAA+++ EXCELLENT rating!Michele Moore for Marly ManningData Breach Crises Management
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Happy to give my business to them
I live local and was looking for a place to store my things for a few months. I came across this location and the receptionist helped me right away and answered all my questions and without hesitation I decided to purchase a unit!
Very efficient team. Clean facilities.
A safe, clean space for my storage! Staff is very friendly.
Very nice and helpful staff
Accommodating and helpful with a very stressful move, Debra is great!
Great customer service very clean building.
I was the first customer coming in. Last customer to be helped. Dont understand the attitude when I spoke up. Sat on the chair while the lady had a long conversation that lasted about 15 minutes. She was speaking with another customer on the phone. She claimed it was another customer. Customer or not it was ridiculous to sit there.
The woman who helped me was wonderful! Affordable, clean and friendly!!! Great hours also
The place its vlean. Friendly staff. Reasonable rates
James was very helpful and kind and he made our experience great. Thank you!
Quick easy set up.
Ms Debra is very positive and professional
Very clean units, easy access to the units, access hours are great and friendly staff
Customers service at west babylon was great juliette and tyhesha was very good
Helpful staff.
Rob was so helpful
Staff was great!
Manager was helpful, phone information was inaccurate
Great!
Amazing
Good
Friendly manager
Super big ! And good service
Shoulders