Absolutely disgusting business practices employed here stay FAR away from this place. The owner or manager Jeannine has a serious attitude problem and has angry outbursts when you dont want to buy things she is forcing down your throat. Very high pressure sales practices. If I could rate this business zero stars I would, and its a shame because its all because of the owner. I never write reviews, but for this one I really have to warn the public, this is the worst customer service I have ever received in my life. And BEWARE she will act all nice and warm until you dont go along with buying something then the owners true colors come out. Stay far away from here, they are a ripoff.

Just wanted to take the time to review my experience selecting and purchasing an engagement ring through Libutti Diamond Jewelers... I conducted a lot of research prior to heading to my future bride’s favorite jewelry store. While I had received lots of recommendations on places to go and people to speak to about this big purchase, I am so happy that I selected Libutti’s among them all.Not only did I make my purchase at Libutti’s, but I felt so comfortable knowing that if I needed any services on the ring in the future, they would take care of it. Jeannine is well versed in the diamond industry and truly took the time to educate me on what I was purchasing. She was patient and guided me throughout the whole process. A special shout out to Roy who made my buying experience seamless. I felt confident in knowing that they were honest, fairly priced, and true experts in product selection.I can’t say enough wonderful things about this establishment. We plan to also purchase our wedding rings at Libutti’s and we know that we will be in good hands.

Such a warm and welcoming staff! I had a precious bracelet that I needed repaired and they went above and beyond to ensure it was back to new. Thank you so much! Wonderful establishment.

Really it was perfect in every way possible. I went engagement ring shopping in the heart of the covid outbreak like mid June and it was hard to find open jewelry stores anywhere let alone appointments. I called Janine and she said can you come right now, luckily I only like about 5 minutes away so I shot right over.I told her I was looking for an emerald cut diamond with a very ornate and detailed band, something fit for a queen I told her. I told her my budget was around 7k give or take and she said we can fit you in that no problem.She ordered in some diamonds and the following weekend while my now fiancée was getting her hair done I snuck away to the jewelry store again and the diamonds and band were like nothing I had ever seen. She showed me 3 diamonds all emerald cut, one was 1 carat D color and excellent cut, the next 1.3 G color and excellent cut, the next 1.5 and H color. When she showed me the diamonds side by side it was a no brained and so easy to tell, I went with the D color excellent cut 1 carat emerald diamond into the verragio band I had picked out which has such ornate and unique features and so elegant it was stunning. What’s more is Janine totally worked on price with me, this diamond alone should have cost upwards of 8,000 alone and the band priced at 3500$ she basically gave me for free, after all was said and done including tax i paid 8,000 flat and it’s the ring of a lifetime, unbelievable and I will shop here as long as I live.

Libutti never disappoints with customer service and beautiful pieces! They helped me find wedding gifts last minute for my maids of honor which were PERFECT! Highly recommend

I came in hoping to buy a necklace for my mother in law and the staff was incredibly rude and poor service. especially the person who i think is the manager or owner. if i could rate this place 0 stars i would. horrendous behavior. do not recommend

When my husband decided he wanted to propose to me, we went to several different jewelry stores. Each store we entered he said he knew it wasn’t the right one until we walked into Libutti. He said “This is the place I want to do business with!”, and his decision was the right one. They’re very friendly, knowledgable & helpful at Libutti, from the owners to the staff. No high pressure sales tactics. And now when we go to Libutti it feels like visiting friends.

My fiancé and I cannot say enough good things about Libutti! They were patient with us as we looked at and finalized my engagement ring, and everything looked so good we bought both our wedding bands there. Because we trust them so much I had an old ring polished and rhodium plated - it looks BRAND NEW and they did it in a day being were out of start. A wonderful family jeweler in Huntington!

One of my favorite jewelers always are so kinda and the woman is always so sweet behind the counter and there customer service is unmatched

This is the 2nd time ive been to Libutti and both experience were great. Great customer service and a very helpful staff who helped me find the perfect piece. Not to mention the owner( who is retired) personally wrapped the piece to make a wonderful presentation for my wife. If youre looking for jewelry and top notch service, Libutti is the place to go.

I brought my grandmothers antique watch to Jeannine Libutti who re-designed it into a beautiful lavaliere. What a stunning and special piece! Every detail was lovingly created into an heirloom that will be treasured by me and passed down through the family. Lovely rose and white gold vintage style chain with diamond stations holds the watch face, and Jeannine used the rope chain watch band to make a sparkly tassel! Jeannine and all the staff are always so friendly and professional; its a pleasure to do business with them. And by the way, it is the only place I will bring my jewelry as I trust them completely.Virginia Altomare ;-)

I recently bought an engagement ring at Libutti Jewelers and had the best experience. Diana helped me throughout the process and made it extremely simple. She was absolutely wonderful in terms of knowing the setting and center stone inside and out. Diana went above and beyond in order to help me find the perfect ring that my now finance loves! I will definitely recommend Libutti Jewelers to all and will be returning for business without question.Thank you Diana and Libutti staff for being friendly and knowledgable!!!!!

Highly Recommended! Libutti did an incredible job helping me choose the perfect engagement ring for my fiance! I went in alone with very little knowledge of diamonds, but that discomfort went away very quickly.I spent most of my time with Marcus and Jeanine, who were extremely informative on diamonds, and equally as friendly and comforting. They were able to explain everything to me in great detail and made me feel extremely comfortable with everything. They even went as far as to do extra research for me after I left, and able to get me exactly what I wanted. By the time I picked up my ring we were like family!The teams ability to not only explain all of the ins and outs of diamonds and ratings, but also be able to understand what my fiance wanted and what is currently popular, was unbelievable. I couldnt have been happier with both my experience and the ring!

I have knowned, shopped and loved the management of Libutti Jewelers in Huntington for over 25 years. During my last visit I realized that their customer service style is still as it always was, simply the top notch. My diamond fell out of my engagement ring, thank God I found it. Libutti Jewelers repaired it with such precision that it looks better than it ever did. Thank you Libutti for making me feel like I did when I first got engaged, which was so many years ago.

I feel so lucky to have found Libutti while searching for an engagement ring. I went to multiple places before coming to Libutti, and they are by far one of the best jewelers in New York. Their staff is very knowledgeable and genuinely care to help you make the right choice. Lisa and Jeanine were extremely helpful, accommodating and made the entire process fun and enjoyable. I picked a beautiful oval diamond and a Scott Kay setting for my fiancée. I have no words to describe her expression of happiness when she saw her ring.She is extremely happy and I am very thankful for their great job. I will not only recommend this place to my family but to anyone looking to buy jewelry.

My fiancé and I went to Libutti Jewelers to shop for my engagement ring. The staff was great to deal with, and treated us like family from the moment we walked in the door.The staff knew what recommendations to make, and I ended up with my dream ring!Thank you so much for making our experience as easy and memorable as it was.

My fiancée and I couldnt be happier with our experience at Libutti Jewelers. Diana and the rest of the staff is so wonderful! she took her time with me and helped me find the perfect engagement ring. Her motto with me was You have to love it.We werent going to purchase my wedding band just yet, but because of the wonderful service we received, We decided at the last minute to put the matching wedding band on layaway (Yes! They even offer layaway!) We will definitely be coming back to Libutti for all of our jewelry needs, and I will recommend them to all my friends for sure! Anyone who is looking for gorgeous jewelry and wonderful service, dont even hesitate! This is the place to go!!

I recently bought an engagement ring from Libutti and I was absolutely speechless when I picked it up. Diana was amazing and really made the entire experience great. She really cared about the whole process and was genuine and was more concerned about making me happy and finding the right ring then about just making a sale .This is the place to go if you want quality service and a quality product. So happy I went there!!!!!

My husband has been a customer long before we bought my engagement ring from Libutti (15 1/2 years ago)..... we have always gone to them for all our purchases and repairs. I just went in to pick up watches that needed batteries when i asked that my diamond be cleaned. I also mentioned that the prongs have been catching on clothing every once in a while. They had the jeweler check and he said the prongs were fine but one wasn’t completely closed. Jeannine took a look and said it needed to be fixed, and today. Thank you for fixing the prongs while i waited, then cleaned and polished it!!! It looks like a brand new ring AND I’m not going to lose my diamond!!! Libutti staff has always been very helpful over the years and this kind of customer service is why Libutti is my jeweler of choice!!

Thanks to Libutti Diamond Jewelers my husband-to-be and I have the MOST AMAZING RINGS EVER! It was such a pleasure to work with Diana. She took her time to listen to what we wanted and delivered the product EXACTLY how we wanted them to be. I can not wait till the day I say I DO and I am able to wear my gorgeous custom ring.

The wonderful people and Libutti helped me get the absolute perfect engagement ring for my now fianceé. The moment I walked in they paid such attention to detail as well as taught me everything I needed to know to make such a huge purchase. It is the ring of her dreams and I cant thank Libutti Jewelers enough for being a huge part in this big moment in our lives. Thank you!

I recently purchased my fiances engagement ring from Libutti Jewelers and have nothing but positive things to say about Janine and Marcus. The level of service that was provided simply cant be matched by any online retailer. Janine and Marcus helped walk me through the entire process, were kind enough to come in on their day off to help me select a diamond and to this day continue to provide kind and knowledgeable advice to my fiance regarding the care of her ring. I really could not be more pleased with my experience and most importantly, my fiance cant stop staring at her ring.

Never shop here.The staff is pretty welcoming and the items are at decent prices, but the owner is VERY hard to deal with. The owner Jean was the most aggressive woman that I have ever dealt with and she acted very condescending as well. She basically forced me into buying something that I did not want because I was in an uncomfortable situation. The only reason I came in was for a stone tightening and polishing and she held my RING HOSTAGE to carry on with a full repair even though I very vocally said I did not want to. This cost me a lot of extra money that I was not willing to spend on this ring, but she had already done the work to the ring. She is a very weird, angry and a trickster of a woman and I would never shop here again because of her.

I had the privilege and honor to deal with Diane and Kathy when I was shopping for my Fiances engagement ring. They answered all my questions and there was never any pressure to buy. I shopped around (A LOT) asked the same questions and always received different responses and answers. The best responses and customer care came from Diane and Kathy. They are a league apart from a jeweler next door to them (starts with an F), who were the complete opposite (did not listen to my needs and was an extremely hard sell and that was from the owner).Libutti is a great place to go and I have recommended them to my friends and family and will continue to do so. Great work Libutti! See you when I go in to pick up our bands.

I was so excited about retirement sale. I was treated like family. So helpful and professional. Thanks for making my Christmas.

Stick to trinkets and novelties at this place. If you plan to buy a nice piece of jewelry or a watch, do yourself a favor and buy from a reputable jeweler. For watches, London Jewelers or Tourneau has a much better selection plus they are an authorized dealer for every watch they sell. I have done business with Libutti in the past because I like to support local businesses, but no more. Unfortunately, my experience with Libutti is that they are less than honest.

My family has been coming to Libutti Diamond Jewelers for as long as I can remember (my ears were pierced here at 5 years old!) so when I had some issues with my engagement ring and wedding band settings (initially purchased elsewhere), there was no question on where I would be bringing m rings to fix them up. Everyone at Libutti is fantastic but Diana and Maggie in particular were beyond amazing to work with! Without making me feel pressured to buy anything at all, they explained the safest settings for my stones and worked with me over the course of a few months to reset my rings (and a pair of diamond studs!!) and make sure that the new settings kept my stones safe and secure. I could not be more pleased with their professionalism, their amazing personalities and the quality of their jewelry. I will continue to come to Libutti for all my jewelry and diamond needs in the future and look forward to the chance to work with them again.

My daughter went to get her ears pierced and had a great experience! She didnt even cry! Jean was great! Sorry we didnt tip

When I was younger I got my ears pierced here. I was only seven at the time and the woman piercing my ears was very rude to me. The piercings are extremely crooked, one is way Lower than the other. I had gotten little blue flower shaped gem earrings. The gems all fell out by the end of the week.

The staff here is absolutely amazing. We all know how the game goes with buying anything, but I have to give it to Lubuttis. Their staff is extremely helpful, very honest, very professional, and if you say No after they helped you for a couple of hours, theyre still extremely nice, and expect a text from the owner later on. She is a lot of fun, and will rememeber everything you ever told her, even if you come back months later. I was in there looking just recently, and they have a great showing for everything. Their engagement ring selection was perfect for us, after looking at multiple other stores for months prior. This place knows how to do. Expect a warm and loving greeting from the owner, who makes you feel like your her own child. I would definitely recommend looking at this place if you want to find a perfect ring and have great help at the same time.

I am absolutely outraged at the lack of common decency coming from this place.

Over the last few months my fiancé and I had been to several jewelers looking for the perfect ring, but also a jeweler we could trust ; who would be honest and helpful. We found that and more in Diana at Libutti Jewelers. She was extremely knowledgable, friendly, and caring as she guided us through each step of the process. We couldnt of imagined using any other person or any other Jeweler. We highly recommend Libutti and have already referred several family members and friends. Thank you for everything Diana.

My fiance and I were lucky to inherit two beautiful pieces of jewelry from his grandmother and great-grandmother, both of which are extremely sentimental to us. Wanting to update them so they were to my style and size, but not knowing any jewelers in the area, we found Libutti because of their great Yelp reviews. We couldnt have been any more pleased with the experience from top to bottom. They switched one stone to the other setting, resized it significantly (but in the correct fashion, such that the side stones were left unharmed and are safe and secure to this day), and even re-purposed the old settings halo design into a round pendant to serve as a wedding day present from my future father-in-law.Everyone at Libutti is knowledgeable, patient, quick with their work, honest, and fair with their pricing. In fact, you can watch the work on your pieces being done by Eddie, their bench jeweler who is a GENIUS, as he works just behind the jewelry counter in a glass-walled room. And, something even more rare, they seemed really invested in us and our total happiness with the process. We only had repair work done by Libutti so we didnt spend much money there, but from Maggies appraisal of my new engagement ring, to Jeanines creative custom pendant design using the old setting, to their help with getting our new engagement ring insured, we still felt like their most important customers.I dont care if its a far drive, I will always go to Libutti and know that it will be done right by people I trust.

Terrible Terrible Terrible experience At Libutti. So bad I had to force myself to leave the store before I almost having a nervous breakdown. They made a custom engagement ring for me and it came out different from the plans we drew up. Instead of showing me the ring first before approval they just went ahead and did it. Charged my credit card without my permission. Since it was technically a custom job I had to fight my credit card company to refund me the money. It took months for me to get my money back. They refused to work with me saying how the ring was what I ordered when the sketches looked different. Word to the wise, I would stay as far away from this store as possible!

The owner, Jeannine, has an obvious anger problem and is extremely condescending. The other staff that I dealt with are very nice, but thats ultimately irrelevant. I bought an engagement ring setting, and was never pleased with how Jeannine spoke to me, but let it go because this jeweler came highly recommended. Fast forward to a month later, Ive proposed (she said yes!), but the ring is a little too big. I call Libutti, and since we live in Manhattan, I ask if the jeweler will be in after 5 on Thursday (when they are open later - until 7 - to make it easier for us to get out there) and available to size our ring while we wait. The person I spoke with said this would not be a problem. When we arrived on Thursday, earlier than I said wed be there, the jeweler was on his way out. Jeannine told us we could leave the ring there overnight, but this wasnt an option for us, because of the value of the diamond, we prefer to wait while any work is being done to it. Its also extremely inconvenient because we live in Manhattan. But still, we hadnt really pushed back, we were just trying to understand how this internal miscommunication occurred, and the conversation was still pleasant, when Jeannine suddenly grabbed the ring, and took the jeweler aside for a private and seemingly aggressive conversation with him where he was clearly annoyed at having to stay late. We did not want him working on our ring under those conditions, so we pleaded with her to return the ring, but she ignored us, and in an instant, he was cutting into it. We told her we didnt want to resize it, but it was too late. He was already resizing it - without even knowing the correct size. She said hes bringing it down a 1/2 size, but that sounded like too much to us. The other staff rushed to calm my fiancée down, who was now mid-panic attack, and quickly figure out the appropriate size. We determined it needed to go down 1/4, not 1/2. Thats what the jeweler ended up doing, but because he was upset and rushing, he left a mark on our beautiful Tacori ring where he resized it.Throughout this whole ordeal, Jeannine was nasty to us, having what I can only describe as multiple outbursts of uncontrollable anger. One of which was directed at me when she had the nerve to tell me that the jeweler was doing ME a favor by staying late! I calmly told her, again, thats not what I was told on the phone, and that we had made an appointment, to which she replied by throwing her arms up in the air and yelling at me, as though any of this was my fault.Im still upset over this, as it just happened last night, but the gist of my recommendation is this: avoid this jeweler at all costs. Theres no shortage of jewelers in the LI/NYC area, and so I would strongly recommend skipping this one. When you buy a piece of fine jewelry, its not just about the initial transaction, but the longterm relationship (service, cleaning, inspection, etc.), so even if your first experience with Libutti is pleasant, Im here to tell you that you cant count on them in the future.

Absolutely terrible boss and the staff is always changing as a result. Won’t be getting my business.