I did not know this Publix store existed until a neighbor told us about it.On a Sunday morning at 8 AM, while searching for a newspaper, I drove down Bailey Cove road in the rain to see if the store was actually somewhere on Bailey Cove. It is there at the corner of Mountain Gap Road.The store was a pleasant experience. I usually go to a Publix store for groceries. 8 AM on a Sunday is unusual but it turns out to be a great time to go.There were no lines at the cash register. The store was fully stocked. I realize it had been here a while but it was so neat, clean, well lit and empty at that time it was a surreal experience. I saw one other customer, bought Cherry Zero Coke on sale along with the paper—in and out of the store in about 10 minutes.The parking lot was large, no trash anywhere and the carts all in place outside the store.This store is a mile or more further away than other options but worth the trip!
Yup its a Publix. Got all the usual stuff. Staff was helpful and friendly while I was there. Store was clean, had a good temperature, and loads of parking near by.
Very nice supermarket to get your groceries. Love the BOGO sales every week
Publix, you really failed on this item. I needed tangerines for a recipe and your store was the only place I could find them. They cost md $4.99 and they are terrible! One was even partially rotten. The label seems to indicate some sort of newfangled tangerine thats no or low seed. Instead they are no taste. To anyone reading this review, avoid this item because its a complete waste of money.
I shop here weekly, and I love the people there. I always can find someone when I need help. The cashiers and baggers are always nice, very polite, and helpful.
Publix is a really good grocery store. It seems corporate and the managers there are doing a Gr8 job. I think about everything comes down from the top. The store is always neat and there is a spirit of excellence there. There is a wide variety of items and prices are good. The employees are friendly. I bet Publix is a gr8 place to work for.
This store is always clean and organized. Great deals on sale. Staff is very friendly and helpful.
The selection was decent, the employees are moderately polite...but almost all of the meats and the cheeses were nearly twice the price of every other grocery store. Aldi has it right. Perhaps take notes from the Aldi. 🎈Sorcery.
The deli has awesome subs, I would much rather have one from Publix over Subway. All ingredients are fresh and you can order ahead online.
If you have a low tolerance for spice, avoid this place. The white sauce for the chips burned the back of my throat and the cheese dip was just as bad. It was almost impossible to taste my food when it came. I tried the mild Ranchero sauce with my chicken enchiladas and it burned, too. I think the rice and beans were ok, but like I said, I had trouble tasting anything after the chips.
This place is always super clean & the employees always have a smile. I’m a mom of 3, 4 and under. I sometimes have to shop with all 3 by myself and the employees are always so friendly & willing to give me a hand. They’ve given them stickers and coloring pages just to help me out. This isn’t something you see every day. Thanks, Publix! You’re kindness and patience doesn’t go unnoticed!
Best employees in our area. They are friendly, helpful, and very professional.
Always friendly people, two for specials and a clean store with a good selection of products keeps me coming back for more.
This is a great Publix location. They have a variety of items that we cant find elsewhere and our family has a very eclectic array of tastes. We forgo a Publix more local in order to go to this store.
Store is always clean and orderly. Usually well stocked. Staff is always friendly and willing to drop what theyre doing to help you!
Love shopping there . Clean and well stocked.. so much to choose from.
My favorite Publix. Great staff. Always helpful.
Always have gluten free and organic choices at good prices
I love this Publix. Always friendly and most know my name. Good people
The only place I order my birthday cakes from. Cant wait to taste deliciousness. My go to place to shop for food.
This Publix rocks. Always Clean, great selection of quality food including meat and seafood. The staff is super friendly and helpful. A wonderful place to shop.
I love the customer service that I get it Publix. If you want something that they dont carry they will order it for you. The people are nice and friendly.
The store is Clean and its easy to find what you need, the Employees are always helpful and friendly
Theres always a friendly staff, the store items are usually well stocked and fairly easy to find. Ive been shopping at Publix stores steadily for 14 years. The reason is reliable service, good variety and friendly staff.
Publix workers are always willing to help out and very polite. Shopping is definitely much better here!
This is my usual Publix. Staff is great at most but this one is the best. They were on top of stocking shels today
Don’t try ordering a sub for pickup online here. Deli is consistently late, often 20 to 30 minutes past the pick up time with no clear reason why.
This Publix store is the most pleasant grocery store that you could shop at !
Just the most friendliest and most helpful people in the grocery business and they take care of their people.
Very friendly associates, very clean, and stocked most of time. Management is easy to find. Requests get taken care of.
They have an awesome Deli their family pack of their the chicken and you get two sides and for rolls the Hawaiian rolls are awesome I just like having their potato salad because its done unlike Walmarts potato salad you still get raw potatoes in a byte every time I try to get Walmart because its convenient right there already theyre getting my groceries they have to start going to Publix to get decent potato salad once a week
This store is always very clean and friendly, The staff is very helpful, and easily assist in getting you the items youre searching for.
I love Publix! Folks are helpful but not overbearing. Always a good experience!
Always stocked. Bobbie is the best. Not happy with the management but it is the only place I shop for everything.
Love the Deli. And Sushi Bar....
Clean store how full employees had good bolos live close by so its convenient saw its its always busy but at least employees try and get you through there quick enough all in all happy with it the store
Very well organized store. Helpful employees. Clean
The associates didnt mind taking me to the product instead of just telling me it was over there
Always friendly and very helpful...store very clean and well stocked .The Buy One Get One Free deals can be quite amazing:( but for alot of other things A little pricey but even living on a budget friendliness and common courtesy is worth a lil more to me. Publix has everyone beat on customer service in my experience of Grocery 🛍 shopping.
Last time I was in this specific location, they were so so. Today, they were much better. I only saw one employee who let her mask fall below her nose and when I refused to buy something in the department where she was standing, somebody else stepped up and she stepped away after fixing her mask. And even on a Saturday evening, they were well stocked on everything on my list.
Friendly staff. Clean store. Always fully stocked unless people are panic buying.
Very clean store. although I dont visit Publix often, it always smells wonderful when I walk in. and the cashiers are always pretty friendly. every Publix store I have ever been in is very clean and usually very organized. it is a nice experience every time I enter.
This is a great neighborhood grocery. The workers are friendly and the store is clean and well organized.
Great Publix location. Staff is courteous and helpful, and selection is always excellent.
Very friendly super helpful
No registers open, several lights on, rude customers cutting in line taking stuff out of my cart etc...
Store is always clean and staff are incredibly friendly.
The cashiers are so nice and friendly at this store. They make you feel like part of the family. 👪
Handy, nice folks.
Definitely a friendly neighborhood vive at this corporate supermarket
Great local grocery.
Just as their commercials started... Its always a pleasure to shop here. Clean, organized, v nice produce and meat and friendly, courteous people.UPDATE 6/15/21 - I still like Publix and its my preferred grocery store but I have to say, some of the produce lately had been looking rather poorly which forces me to go farther down the road to whole foods. Which means Im going to be getting other stuff there also.
Really don’t know how they could improve. I’ve had consistent good service for 3 years. Customer service done right.
Clean, efficiently run store.
Love shopping here. Deli and bakery are excellent. Staff is friendly and helpful.
LoVe the sushi and Key lime mango pie!
Matt, the butcher in the meat department, was awesome. Helped me find out exactly what I needed for my dinner.
I love to shop at Publix! Best grocery store hands down.
Everyone is so sweet and nice
Great, clean, friendly shopping experience 👍🏻
A smaller, but well stocked Publix.
Super friendly and helpful staff. Well stocked. Always kept clean even while restocking.
Welcoming and helpful staff
I love the selection they offer from name brands to store brands, and even some quirky brands.
We use our Shipt service to shop here, always great produce (apples, citrus & plantains). Very nice bakery items esp their celebration cakes. Carrot cake & angel food cakes 👍👍
Why to high priced!
People that work here are always helpful!
I have been going to this store for years, and it unfortunately seems to have been going downhill. The level of friendliness is not what it was. I used to enjoy coming here. Stop treating longtime PAYING customers like criminals and following them around the store watching them (I have seen happen to those I know aren’t doing anything) and escorting them out with their groceries (not referring to baggers.) I have to spend a lot of money on groceries for my voracious family, which is about to increase by over $1000/year on one item alone, and it is looking like that will not be spent here.It is a pretty big deal to me to act like I or others are criminals when we have no desire to do any such thing; I make things work into my budget, not steal. So yes, I have every right to be offended. The way they became strict on coupons, you would think they would want more money. It’s funny because if they are watching those who aren’t stealing, it is THEN that they actually wind up losing money by alienating those customers once they come to the realization and become fed up.I will go ahead and point out another thing — I can think of some very good employees who are no longer there, and that level of happiness and customer service they displayed is not there. Whether the employees came in like that or were put into an unfortunate atmosphere, I don’t know. I would just hope no one is belittling employees, then expecting them to be offering the best customer service. Employee morale truly helps a business. There are some employees who are willing to provide service but do not seem happy.Two stars for the fact it has been decent in the past, and for any of the decent employees there.
Great service!!! I have used the online order and delivery service several times the last couple months. I am very satisfied. All the reps have been great!
Publix is Amazing, wonderful customer service. They make their customers feel special, unlike the store down the Rd. Publix is oud new go to store .. keep up the great work!
Great store to go!
I hate this pharmacy so bad!! There are a couple of pharmacy techs that make it a miserable experience!!!
Very clean like all Publix.
Great customer service very helpful
Workers are always helpful and friendly, and the store is very clean, too! That matters to me. The guy and gal who run the fish market are really nice and helpful especially! Thanks! Joy, Kim
Nice Publix, very clean and orderly, always well stocked and super nice people. We recently picked up some food from the deli, ate it at the picnic tables in front of the store, then took a nice little walk down the Aldridge Creek Greenway just nextdoor.
So much better than the Hampton cove one.
How old do you have to be to get a job here. and is it an online application?
Always a great staff. Super friendly and helpful.
Outstanding customer service at this location. Unbeknownst to me, I dropped all sorts of cards out of my wallet. I went back to the store but was told no one had turned anything in. Before Icould bat an eye the next morning, I had a Facebook message from a department manager saying that my cards had been located. I cant thank the fellow enough, even if hes just doing his job. He certainly wasnt required to find me off the clock, but its further proof that Publix makes a point of hiring good people. Thank you!
Great fruit
Always a pleasure shopping at Publix.
A lot of organic items
The best Publix around! The staff is always super helpful and they keep the lines relatively short even when theyre busy.
My favorite grocery store in south Huntsville.
Always clean and they have plenty of the sale items we went for.
Great place
Great service
Customer service is good, but one of the older cashiers was pretty rude about scanning my soda I had on the bottom rack of the cart. Overall decent place.
Super easy to find everything, the workers were very helpful positive and nice and all areas were fully stocked
Love the friendly family atmosphere and helpfulness of all the staff!
Far too many customers were not wearing masks, maintaining appropriate social distancing, or walking the correct direction down the aisles. We will not be shopping their any more after shopping there for more than 17 years.
Bailey Cove store is a nice neighborhood grocery store. Most of the staff are very helpful. Their prices are good if you chose to buy when 2 for 1 or other lot discounts are available. The bakery is excellent and the deli department has improved in just the past few months. Management is aware of how important it is to keep the exterior of this store in pristine condition. I got hooked on Publix while living in Central Florida back in the 1980s and was glad when they finally made their move into Huntsville.
Great staff.
I always enjoy my visits to Publix. All employees are nice and helpful. In 2011 when Huntsville had several tornadoes come through and Huntsville lost electrical power for days, Publix brought in generators to get their stores up and running. It was a great for us. Dont know what we would have done without ice.
Very clean, everyone was wearing masks, lady at the front door wiping off the handle of the shopping cart as she gives it to you
Great
Loved it.