Mary was kind and very knowledgeable. She helped me repair a my moms glasses the same day I brought them in. She explained about the cost with and without insurance and worked to get my mom the best price! She took the time needed to make sure my mom had exactly what she needed! If you need glasses, I highly recommend Mary at Target optical in Hurst.
Great customer service! Brizjane took the additional time I needed to find perfect frames and explain transitional lenses. I walked out feeling taken care of and in good hands. Will recommend to friends.
A huge thank you to the amazing Brizjane for helping me pick out glasses and transitioning to progressive lenses. She was incredibly helpful and professional and went out of her way to make sure I was taken care of.
The folks in this store are kind and helpful, and i always come here to get my vision prescriptions filled. I would definitely recommend the store and the employees!
Great customer experience and smart frames! Today I was just in for an adjustment. Brizjane was very sweet and helpful. 🌟
True professionalism from the moment I walked in the building. Brizjane was knowledgeable and a joy to be around. We need more people like her
Mary is amazing! Love the Hurst Target 🥰🥰🥰She was helpful and so very nice!
Brizjane was an amazing help! I was originally quoted an insane price for my second pair of glasses. She went out of her way to save me 200$!
First time at this optical and Mary was awesome! She was very patient with me when choosing my frames. Made the entire process super easy. Most definitely recommend!
Mary is the best, look for all options with our plan and frames, we got all the good stuff, great prices. Very friendly and helpfull. If you need glasses, sunglasses come in and ask for Mary.
Mary did an awesome fast but accurate job.
Mary was great! Very helpful and knowledgeable. Answered every question i had
I want to give Brizjane a great review she helped me with all my questions and went above and beyond for me
There is not a wide variety of frame brands, however one has to remember that it is target. I had my eyes examined in an office just to the left of the main shopping entrance. They were very efficient and personable. I took my perscription to the optical department front and center just inside target. They were also very personable and transparent. I was informed that my glasses had arrived about 5 days later. Glasses are great.
I have been coming here for years for me and my kids and purchased about 15 different glasses from them over the years for all three of us.They have always been great to work with and helped with whatever we needed at the time. When my son lost his glasses, they went above and beyond to get a new pair to him in the easiest, fastest and least expensive way possible - even when that meant more paper work for them. Nothing but good experiences for us!
Lydia was super easy to work with, it’s like she knew exactly what I wanted, very friendly and smart, will do business again. Thanks Lydia
Brizjane was very knowledgeable, friendly and made my daughter feel wonderful about getting her first pair of glasses! Thank you for the excellent choices and prices!
Brizlane was wonderful. So friendly and professional!!
Bri was very helpful and gave me many options!
After a month I still dont have my glasses. They made them wrong, I return to have them checked and they tell me that they are fine. I consult with my eye doctor and he confirms my prescription, I return and they say they are fine again. At the end and after two visits, they recognized that they have new staff and they made a mistake when having my glasses made.
Pleasant experience when choosing and picking up glasses.
Good job Brizjane!
Quick and efficient. Thanks Mary
After reading the reviews I was expecting a poor experience here, but it was quite the opposite. The staff were very friendly, helpful and efficient. My appointment began on time and the experience overall was very pleasant. Dr. Rodriguez is professional, listened well and made sure all my questions were answered. Ill definitely come back and I encourage others to as well.
Mary was very nice and helpful
So hard to get in contact with someone over the phone. I have been calling for the past couple days and still cant get through.
Dr. Ricardo Rodriguez was amazing. He took the time and care to get my prescription perfect. I’m telling y’all. I can see CLEARLY. I highly recommend him!Thanks again Dr. Rodriguez! You are legit!
I have just had the worst go-around with Target Optics. They refused to allow me to order the brand that I know works for my eyes, and instead tried to make me order the brand they gave me, which was absolutely terrible. This is something that is very abnormal, and I have never had this kind of issue with another optometrist. I do not trust that they know what they are doing, and do not believe they are being 100% truthful. Unless you want a three-day headache, do not go to them.
Great staff! came here about a month ago and ordered some glasses and contacts and i didnt have any problem. I also just finished ordering my 2 girls some glasses and they love them as well. Id definitely come back in the future.
Great New Staff. Very helpful. Answered my questions and helped me stay in my budget.
Do not shop for prescription glasses here. Deceiptful and worst customer service.
Worst experience ever. Staff was very friendly until they get your money then everything goes downhill. My wife ordered her glasses and got a pair of prescription sunglasses as well. The sunglasses came in and there was a gap at the top and bottom of the lens and it looked like they were about to pop out so she asked to have them fixed.They sent them off to be fixed and when returned one of the lenses was jagged on the edge and caused scratches. When asked about this the manager replied that it would be $25 extra to file it down. We stated that we would not be getting our sons glasses there and her attitude was well that is your choice. Of course they say this after they have already gotten $800+ in glasses from me, my wife, and our daughter.I will never buy glasses here again and caution everyone else to never shop here.
Do not shop for glasses here. They upsell you without asking. I was sold glasses that are bent and warped, and contacting Targets Customer Relations is a waste of time. Four weeks, and over $200.00 after my insurance benefits, and I am still dealing with a warped and bent frame. Deceitful sales practices, over 40 years of wearing glasses, and never have I had this experience.
Do not get your glasses here waited over 40 minutes with my family to not be served. If you want to waste time go there.!!
Always adding on co pays that are not needed, do NOT shop for glasses here!
Super friendly the manager who attended me