Shannon the manager was EXTREMELY helpful. I try to be an easy customer, but because of some last minute changes, I had to cancel my contract and redo the entire process. I also would call early and late, but she was always patient with me and very helpful! Great facility as well!
Needed a storage unit to store my things temporarily while I wait for my apartment to be move-in ready. The process was SO easy. I appreciate the honesty and helpfulness with trying to save me money depending on how long I will use the unit. I feel completely comfortable using this business. Thank you!
This place is great, the staff is very helpful whenever I had a question or needed assistance on the facility. Nice, clean, and conveniently located, I would recommend them for sure. Top notch!!!!!!!
Shannon was awesome! It was very easy picking out the proper unit for what fit my needs, everything about the agreements and terms were plainly explained by Shannon. Superb customer service!
Easy peasy! Friendly manager, decent ease of access
I love this place. Ive have a unit there since 2016, and have been a satisfied customer the entire time. The lady who runs it is so amazing, she makes you feel like family. I really have had zero issues and the price is right. Id give it 10 stars if possible.
Ive had a storage unit here for over a year and can say that its a great place. Shannon is an amazing manager. So glad they brought her on board to be the manager. She is always so friendly and answers any questions I have. Ive never had any problems with the unit itself. They have all different sizes and helped me decide which size I need so that I wasnt paying for space I didnt need. I recommend it to anyone looking for a storage unit.
Incredible experience, the customer service is fabulous I worked with Shannon Callaghan. She was so friendly and professional. She took time to explain their policies and walked me out to make sure my combination code worked and then took me to my storage unit to make sure the location worked for me. I feel so comfortable with the cleanliness and security of my belongings. I would highly refer Shannon and Securlock.
I have stored trailers outside and furniture inside a unit at this location for nearly two years. The site is clean and secure. Shannon has always been kind and helpful. Never had any issues. I highly recommend the secure lock storage site in Hurst if you live anywhere in the surrounding area.
EXTREMELY COURTEOUS - ACCOMMODATING - PROFESSIONAL- TOPNOTCH SERVICES - CLEAN ESTABLISHMENT - OVERALL EXCELLENT!!! ...I HIGHLY RECOMMENDED SECURLOCK - FOR ALL YOUR STORAGE NEEDS!!😃#SatisfiedCustomerIndeed💛💛💛💛💛
Friendly awesome staff & great prices. What more could ya want?
My wife and I recently moved to the area, and we needed storage space for a few months until we could get the new house settled. This location is very convenient, has easy access, low cost, and a very friendly staff. We were able to go month-to-month which was a great benefit. The facility is always very clean and orderly. The storage unit that we had was in great condition and remained clean and dry the entire time we used it. If I need storage in the future, I will absolutely use Securlock again. Great job!
I will not store my Campers anywhere other than Securlock, they are simply the best! The ladies in the office are angels especially Miss Shannon. Lots of room and great security. I highly recommend!! God bless
Such a great experience renting here! From our initial visit checking out the different storage units until now we have nothing but positive things to say! The staff is friendly and very helpful. Great service and very professional. Highly recommend! Shannon and Zach take great care of everyone!
Cody and Shannon are great! Theyre extremely friendly and helpful. Theyve gone above and beyond to be helpful. The prices are good and its a fun place to go. Its a real good place to buy boxes too
Very informative staff. Shannon was very helpful and went out her way to make sure I knew what I was doing and guided me through the lease process. I recommend this storage facility above all others. They have worked with me and are always happy and kind.
Great facility! Units are clean and easy access. They even have packing supplies and a truck if you need! Friendly staff and reasonable pricing. I would definitely use them again when I need storage for a move.
Very helpful, got me in last minute at a great rate. Wassnt even the place I had talked to originally, walked in they were very polite and have even worked with me on my payments when time have fallen hard. I would recommend this storage facility over any other. Yall have truly won my business.Sincerely,BLAKE COLE.
They came in handy for my past 2 moves! First time, supplies on hand, everything I needed and well priced. Second time, supplies and storage. Always professional and made things so simple for me! ☺
Shannon has been a Godsend for the past year or so. Her kindness has been much appreciated with me having to move every 6 mos or so. The facility is very clean and secure, and every one of the staff members is extremely nice and knowledgeable. I HIGHLY recommend this facility, no matter where your moving!!
I got there about 15 minutes prior to closing, and they were most attentive, patient and helpful. I had just moved my boat from another storage facility (probably should not bomb them in public, but call me and Ill tell you details) due to theft from my boat, and so she spent a good deal of time showing the security at their site and how they manage it.Prices are reasonable, access is good, customer service is great!I recommend them highly.
A very nice, clean and secure storage property with good camera coverage and competitive rates. The property manager Shannon is always smiling Everytime I come into the office and is more than accommodating for my storage needs. The box truck they offer is a huge life saver too.
I have had my unit there for 6 years. Shannon is the best manager you have ever had. She is so helpful and so kind to all. Securlock is always clean and I feel that my contents are 100% safe. Thank you
Manager is super sweet, professional, and efficient! Prices are competitive too! Thanks for meeting my needs and making my move to a new town so much easier!
Having the cameras always gave me peace of mind knowing my stuff was safe. Shannon was always so helpful with anything I ever needed. I’d definitely recommend this location.
Best place I have been so far. Manager is on top of things and always speaks with you directly if there is an issue. Property clean and secure. Only issue is the doors on units. They are very difficult to get open and heavy too.
Clean, quiet facility. Shannon, the manager is very helpful and personable. Brought me water, and even offered to bring me lunch while I was knee deep in my junk...thats customer service!
Literally the best customer service Ive ever experienced! They took right to my needs and made me feel like I was their top priority from inquiring to purchasing. I would 100% recommend to anyone, anytime, anywhere!
Kelly was absolutely wonderful to me the day that I walked in suddenly and needed a locker right away. She was so attentive to my needs and very understanding to my situation. I was only going to need a locker for a month and it actually only turned out that I needed it for 48 hours. You guys were able to refund all of my money except for the admin fee which is completely understandable. A refund was not needed or asked for but it was offered. I really appreciate all of your help with everything Kelly! Great place and if I ever need a unit again I will be going back or to a sister facility.
Great staff and excellent facilities. I highly recommend this business for all your storage needs. Free use of the moving truck is awesome!
My experience with Securelock has been a great one! Shannon (manager) made the whole experience easy, convenient, and just great all around. She understood my short-term need and worked to find a good solution. Shes friendly, knowledgeable, and truly cares about her customers!
This place has been SO good to me over the years. Anytime Ive been late (which is more often then i like to admit) this is one of only a handful of companies over the years who I dont have to worry about charging me huge fees. BUT I can honestly say that every time I have ever called to make a payment whether late or not I have been met with nothing but extremely nice people who are more than happy to work with me and not make me feel like I am bothering them etc. I never thought I would have my stuff in storage for this long but such is life and things come up and plans change. I have never regreted or worried about my things being locked up with them cause I know my things are safe. Do not hesitate to contact Securlock Storage if you need your things to be locked up, secured, and you like dealing with people whom actually care.
I would just like to take a moment to recognize Shannon Callaghan, the leasing manager as well as Tammie at Hurst Securelock Storage Center. They are always friendly and professional and have been a tremendous help as Ive managed two moves. I would recommend this Storage center to anyone. Thank you for your assistance.
Shannon and staff are hands down the best! Professional, affordable and so easy to work with! Ive rented here three now and highly recommend!
Been storing here since summer 2016 with no problems. Clean facility, great gate hours and unparalleled security.Shannon, Jammie and Cody have been very professional and friendly.Highly recommended.
Shanon has help me twice. I have 2 storage rental and very happy to be there. Service is 5 stars. Thanks Shanon!
Super friendly and great pricing. They were really accommodating and helped me find a good spot to park my camping trailer.
Great customer service and great prices! Shannon was amazing with helping me figure out what I needed! Thanx 😊
Shannon was very helpful and a delight to work with. She got us just what we needed for our storage needs. Highly recommend.
I really appreciate Shannon, Jamie and Casey professionalism and all their hard work granted to others. I pray and hope their works will continue to planet seeds of harvest of relief for people like me and others who are trying to keep our crazy lives together alone with the hope of staying on top of daily life managements. I sincerely could not have ask for a better group of ladies to be of service to little ole me. You all stay encourage and know your dedication as well as hard work for others is not going unotice. Even if some ppl. in this world fail to mention it. You all have a special place in my heart for your great service directed at me and my dear sweet Cameron. God bless you all. Your Sincerely Happy Customer, Krystle
Great storage experience! I used them during a move and will use them again if the need arises. A+
Great facility! Manager Shannon does an excellent job of taking care of me as a customer! Highly recommended!!! Just rented my second unit (wife is a packrat) and I was very pleased with the speed and professionalism with which I was handled. The facility is always very clean and well lit. I highly recommend Securelock Storage in Hurst!!!
Great staff!! Very helpful and friendly. The storage units are well kept also
Very clean facility. The staff is on sight at all times. Cameras for added security,makes leaving property feel secure!
Reliable, dependable, efficient, and doesnt cost you an arm and a leg plus Shannon is down to earth very professional and knows how to handle business. If were ever in the area and need storage this is definitely our number one pick.
Securlock hurst is like a home away from home. Always enjoy my visits to pay my rent or stop in on my way to my unit. Have stored there for 10yrs and feel totally safe with their security and the staff is so kind and professional. Would recommend this facility to everyone.C. Turner-hurst
Quick in and out. And price was better than U-Haul. Very pleased with the service.
Best storage place to rent from! No issues here so far! Shannon is great!
Shannon is very knowledgeable and courteous. I recommend this location!
Great customer service. Manager Shannon is always helpful.
Shannon has been so kind and professional for me thank you Securelock for hiring people who really care about their customers
The most kind and caring staff Ive ever come across. I wouldnt do business anywhere else! Shannon is an absolute doll!
Decent prices, we got a 5x15 for $69, plus a free truck for up to 30 miles. Shannon the employee who helped us was very friendly and informative.
Shannon was a delight. She met all our needs and was cheerful throughout the whole process.
Best service and the most reasonable rates!
Love going through them they have a great staff and their units are great.
Shannon and Cody at Securlock in Hurst have been extremely helpful everytime I have been in the office. I have had a real positive experience with them and feel comfortable storing my stuff here.
Very helpful, and nice. Got me in and out and I felt very comfortable about putting my things here.
Shannon, is a very nice & sweet lady, with good customer service.
Great staff and service at this location! Recommend to everyone with storage needs.
Shannon knows her customers and is always extremely helpful and personable.
Wonderful facility very clean and comfortable! Cody was a wonderful help!
What a great experience if you need Storage very helpful thank you
Kelly & Shannon were great to work with and I look forward to being a tenant at hurst!
Shannon is amazing. Great personality and extremely helpful!
This place is awesome clean and great service Shannon is awesome.
Clean, secure property with great customer service!
Shanna are awesome, cooperation, friendly
First rate facility and best prices.
Great experience. Shannon was great!
I might of just been a client in the beginning but the service and the kindness they provided me with made me feel at home. Thanks Shannon!!
Awesome shannon was super sweet !!!
Had the pleasure of renting from Shannon during our move & the service we received along with the quality & affordability of Securlock make our experience second to none! Thank you, Shannon & Securlock!
Shannon was a great help and is the sweetest person. She kniws her stuff.
Great staff. Constantly making improvements to the facility.
Nice staff, great service, reasonable prices
Shannon helped me get into a unit at a great price! Thanks Shannon😀
GREAT LOCATION! A management & upper management that CARES about its customer! 5 STARS ! ! ! ! ! ! !
Wonderful working staff and excellent rates! Shannon will hook you up!
Very clean and friendly, would recommend. Ask for Shannon!!
Great place, clean,secure, friendly helpful staff
GREAT staff and GREAT experience always!
Very friendly staff! Great storage experience!
Nice people, secure and clean facility
Very friendly, professional, courteous, smart, reliable, awesome.
Great experience 👏🏻
Great prices and climate controlled
Always clean, always friendly!
Need some help with a local civic project and Shannon came up with a solution to our problem.
Would not go anywhere else!
All-star service. Shannon is a lifesaver.
Excellent service 🙏🏽