user
Budget Storage
2511 E 17th Ave suite a, Hutchinson, KS 67501, United States
Appearance
Budget Storage

Comments
Ka
Review №1

Very nice people. Rental units of all sizes and fair prices. Units are clean and have a light installed. Also rent U-Haul products.

Ch
Review №2

Super friendly and fast service. We needed a large truck, and she had it!! We were in and out in less than 15 minutes

An
Review №3

Great people to deal with and really good pricing! Recommend to anybody

Ke
Review №4

Good people, friendly staff. Felt like my my things were in good hands. I would use them again. And highly recommend them.

Ga
Review №5

Great Operation, friendly Assistance.

As
Review №6

We have had multiple units for several years (between 1-4 units depending on our needs). Old management always prorated as we made changes to add/ drop units. New management just told us the computer doesn’t let them prorate even though we are out weeks early and they have possession of our units.The locks on the units are hard/ sticky.Nice office workers always there- wish they hadn’t changed the prorating policy. Cost us quite a bit.

Gl
Review №7

We have used Budget Storage since August of 2016. We have never had a problem. We found them to be informative and helpful about any issues even when I was in the road, walking across America. We always felt that our belongings are very secure.

K
Review №8

Welcome to Landvest Management! I love it here and am sure you will too. I really like the storage calculator you have on your website! It makes it so much fun to figure out what size is needed with the pictures popping up!

Ho
Review №9

Welcome to the family :) I been working with Landvest since last year of October 2018. I been a property Manager since I was 18 and now Im in my 50s. I have to say since I came on board this has been a great move for me and I have not been let down. So once again WELCOME AND ENJOY THE RIDE. Security Self Storage S. Main

ma
Review №10

I just had the most upsetting experience at Budget Storage today. My elderly older sister has had 5 units there several years. She is now in ill health and having financial difficulties and her siblings have been helping pay for some of the units for the last two years. We have been working on emptying the unit I pay for and putting the stuff in one of her other units. I work two jobs currently so was not able to be there on 5/31/19 to finish the job. My elderly sister was not able to finish till 6:30 that evening with the help of my other sis. They spent all day working on it. Office help had gone home. They had told office earlier that day they were emptying it out and would have it swept out and ready to rent. Were told that would be just fine. Budget Storage now expects me to pay for all of June’s rent because it wasn’t completely empty by the time office had closed. I was told if I didn’t pay the full month of June’s rent they would turn me over to a collection agency. What a way to treat a customer! They were absolutely so rude and unbending it was awful. We are moving the remaining units to another storage company a.s.a.p. We will never use Budget Storage again.

De
Review №11

Be very careful if youre going to deal with this place, ALWAYS keep your receipts, and maybe keep a logbook of your dealings with them. You have been warned.I had my storage room for about 5 months, and after the initial move-in within the first week I had dropped things off at least once a month and sometimes I would make a payment while I was there as I live in the country and only come to town a couple times a month anyway. About the 5th month I called them to ask if I had made a payment the last time I was in there a couple weeks prior. Thats when they said they had no record that I had made any payments after the second month. I said that I absolutely had and if anything I was either a week early or a week late. My word wasnt good enough and thats fine but the owners were treating me like a con or like I was a criminal. I reminded them that if you are ONE day late I would have been locked out of the front gate! Further, if people are really any later than that they waste no time double locking the storage room itself! So how do they figure I managed to be 3 or 4 months late and kept coming and going?? They had no answer and didnt care. I was still treated like I was a criminal and I had to try to find receipts for every month Id been there. Even with the logic of being locked out if behind on your payment, and that its actually impossible to be over 2 months late, I ended up having to pay them for 2.5 months because I had payed cash a couple times and had lost my receipt and had no bank statement. I had been moving to OK. so it was a hectic time and I was closing bank accounts, so even getting the bank statements showing the other payments was a serious pain that cost me time and money. So because of THEIR mismanagement I had to give them what amounts to ransom money if I wanted to get my things out of captivity. They held my things hostage and they shook me down for almost $300 bucks...while they talked down to me and basically told me to go tell someone who cares. Im not joking, not kidding, and not lying. I will go to the trouble to show anyone the proof if itll stop their shaking of down everyday hard working people just because they can. No way around it, these are horrible people.

Br
Review №12

Great prices and friendly people

Do
Review №13

When Landvest takes over as a management company, be prepared to be amazed! Customer Service, kind, honest and value are some of the adjectives that describe Budget Storage. Store here.....you wont be sorry!

Kr
Review №14

New management...Great customer service...24 hour access at your convenience...Thank you for a great experience ;-)

da
Review №15

Great service and easy access. I had a good experience during my time there. Thanks guys

Se
Review №16

Come visit the property . nice property and a great team. they will get you all take care all your needs in moving.

Mi
Review №17

So pleased with the new management here. Great customer service, 24 hour access and a clean facility.

Me
Review №18

Landvest taking over management at this location is an excellent benefit for this facility! The quality and professionalism of the staff has, in my experience, always been top-notch and the community will not be disappointed when looking for somewhere to fulfill their storage needs.

me
Review №19

New management is going to knock your socks off! They are top-notch and know the true meaning of customer service and take pride in every thing they do and expect nothing less from their employees!!

pm
Review №20

Thank you so much for providing me with such amazing service, I would never choose a different storage company to store with!

di
Review №21

The new management at this facility is amazing. I guarantee that you will get great customer service and the amenities are outstanding.

Ba
Review №22

The new managers that took over are great..they are helpful and really seem to know the business

Pa
Review №23

What a great storage facility. The managers are friendly and knowledgeable.

Je
Review №24

Under new management recently. Thank you Landvest for taking over and proving youre the best for this location!

Pa
Review №25

Landvest is top notch and so will be your experience

Lo
Review №26

Have had a storage unit here for 7 years

Me
Review №27

The new management has made a world of difference at this location.

Pa
Review №28

Great place, New management is awesome.

Ni
Review №29

The staff is great and security is great

Me
Review №30

Excited for new management!!

K
Review №31

Great storage.

mi
Review №32

Clean facility

Information
6 Photos
32 Comments
4.7 Rating
  • Address:2511 E 17th Ave suite a, Hutchinson, KS 67501, United States
  • Site:https://budgetstoragehutch.com/2511-e-17th-ave-hutchinson-ks-67501?utm_source=GoogleLocal&utm_medium=storEDGE&utm_content=GMB
  • Phone:+1 620-679-0059
Categories
  • Self-storage facility
  • Moving supply store
  • Storage facility
Working hours
  • Monday:1–4PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:9AM–5PM
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
Similar organizations