It was the best experience Ive ever had when dealing with my car repair. I will share the great service I received with my family and friends. E & J Auto Body shop. 👍🤗

Extremely pleased with the entire process. Customer service is outstanding. The end product was my vehicle looking like a brand new model. A personal thank you for warehousing my vehicle over the weekend.

Not a fan! I used them as recommended by my auto insurance (GEICO) for body repairs. I had damage to the side fender and fog light on my passenger side. When they returned my vehicle to me the fog lights and tail lights did not work and they tried to tell me it was b/c I had aftermarket headlights. All of my lights were working prior to me dropping my car off with them, however they NOR Geico would cover. I ended up taking my vehicle to another body shop and paying $500 out of pocket to have my fog lights and tail lights repairs after their negligence. I also let GEICO have it for suggesting them as a body shop only to return my vehicle to me in subpar condition.

Great place! Staff was awesome. I didnt have to ask any questions. The young lady that assisted me new her job very well.. Thanks E&J Auto Body

Oh my God they took forever to give me the car back really bad service .

It was very good, theyre always good.

Poor customer service, didn’t seem to want to work with me all. First customer of the day was there prior to them opening. Left my license at home was wiling to drive less then ten minutes and come back. I was told that if the next customer arrived for their appointment they would have to work with them, first which is understandable. It wasn’t until I called my insurance company that I was told my appointment was canceled, and that I would need to reschedule. I feel like the two young ladies who I spoke with were very indirect and not helpful at all. Oh and they are really improperly storing cars like other reviews said.I seen a black Camaro with the tire removed being held up by yellow crates. Glad I will not be leaving my car here!

I am beyond happy about the way my vehicle turned out. The entire experience was easy wonderful! Everyone was professional and so nice. It only took them four days to complete the repairs. When I picked up my car, it was clean inside and out. I would recommend this place to ANYONE! I was even able to receive my rental car at the location.

They took good care of Lilly (my car). E & J Auto Body is top notch! I made a recommendation to my plumber from John C. Flood, Mr. Eric (my A1 plumber). I told him Ms. Christine runs a tight ship and her shop does great work. Thanks to Mr. Jose for always taking pride in his work their! Im winning in service repair!😉

Estimator was clear and concise he did not try to oversell he gave multiple estimates definitely will come back to fix my car here.

Jason at E&J Auto Body was fantastic. He kept me posted with every step of the way. I chose E&J because out of the 5 quote I received E&J saw damage other places did not see. The work was THE BEST! I highly recommend.

Outstanding service and staff. There return time is off the charts for the speed on boby work.

Fast service - dropped my car off on Thursday morning around 8:25am and it was ready Friday afternoon around 4:45pm. They did a wonderful job on my car.

Horrible. This company had my vehicle for a week after it was vandalized and has caused more damage to it by storing it completely improperly. The wheels were stolen off the 2018 vehicle and the auto body shop just left the car out on milk crates while waiting for the insurance adjuster. Let me say that again, the entire body of the vehicle was held up by milk crates for a week, causing more damage to the frame of the vehicle. How can I ever trust a company to repair a vehicle if their service is so unprofessional? The total lack of care doesnt end there. A photo of the damage was taken, most likely by an employee, and posted on an online forum as a joke. Im humiliated and frustrated to no end. I just need to get to work and I need my car to function properly. They literally dont care about your car, its just the cheap place insurance is willing to pay for.On top of all of that, their customer service is awful. The woman who answered the phone just said it wasnt her fault or her problem. Do not go here. Tell your friends not to go here. And the poster that mentioned something about it being a bunch of MAGA hat wearing bigots, well I can tell you they certainly gave me that vibe as well and they were quick to speak to me in an extremely patronizing manner. Will be filing a complaint with the Maryland business bureau.

The customer service was lacking. We called several times to get updates but were told the only person that could give an update was on a lunch break. They also left broken glass in the car. The work seems fine but I would not recommend them.

They did a great job on our 2018 jeep

The staff here was so kind to me and my children. My oldest kept asking tons of questions regarding the repairs and the staff just answered without any issues. The staff also assisted me in transferring the car seats out of my truck when I dropped it off and picked it up. The staff didnt have to do that they just could have left me to rangle two kids and car seats alone. But I really appreciated all of E&J Auto Body Inc staff support.

Very good service. Nice people

I have brought my car to E&J for repairs after two minor accidents and I have been very happy with the service and results. The geico express option is very convenient. They do an excellent job of keeping you updated on the progress of the repairs. They also have CSR rental reps available on site so getting your rental is very easy. Last, I had a piece of loose trim on my door not caused by the accident and they were kind enough to fix that for me as well. Really exceptional customer service!

Excellent service and very friendly workers. I brought in my Honda Accord for repair after a hit and run accident and they fixed it within about two weeks. When I came to pick it up there was a minor issue and the worker Alex was extremely nice about it. His boss came out and said they would order a new fender from the dealer, which they did within a couple of days. Overall a very positive experience for me.

Slower than other body shops in the DMV area. My sedan needed minor repair on the passenger side. Shouldve been done in 2-3 days max, but they kept my car for 7 days. When I went to go pick the car up since it was ready, it really wasnt and further repair needed; hey kept my car for a couple more days (just for a weather-strip on passenger-side door!). Repair work was good, but timing was slow and poor. Dealt with other body-shops before who are MUCH faster and perform with same quality if not better.

The techs didnt clean the back of my truck left a lot of trash, also trash inside the cab the seat tilted back considering they only worked on the back bed of the pick up.

Excellent work I will recommend this auto shop to all my friends and family.The work was done in a timely manner.Great job. Customer service was great even the help with enterprise car rental. Rene Isaac

I got a quick easy fast rough estimate

Everything in one. GEICO, the repairs and the rental.Enterprise was quick fast and documents from my insurance information were transfered easily.The people are nice and professional.My car looked like new inside and outside after my repair was complete.They are also very honest and let you know upfront that sometimes the painting may slightly not match. Although in my case all matches.100% recommend it.

Excellent diagnostics and professional work. I recommend them highly. Nov. 2017 Very Experienced.

Great services! Take care of you right away. Thank You guys!

This body shop has always done excellent work.

I WISH I COULD GIVE THIS SHOP A HALF STAR SMH. THE CUSTOMER SERVICE IS TRASH AND THE TIMING IS RIDICULOUS!!! THE RECEPTIONIST DOESNT KNOW HOW TO TALK TO PEOPLE AND SHE HAS A VERY SMART MOUTH. I PUT MY TRUCK IN THE SHOP FOR A BUMPER AND IT IS STILL IN THERE ALMOST 2 1/2 WEEKS LATER. NOBODY CALLED ME NOT 1 SINGLE TIME TO UPDATE ME ON THE STATUS OF MY VEHICLE. I HAD TO CALL EVERY OTHER DAY JUST TO ASK WHAT WAS GOING ON AND ALL I WAS GIVEN WAS THE RUN AROUND. THEY TOLD ME IT WAS READY WHEN I CALLED. I WENT UP THERE PAID FOR THE REPAIRS JUST TO BE LIED TO AGAIN. STILL NOT READY!!! MORE PARTS HAD TO BE ORDERED. SO I LEFT WITHOUT MY VEHICLE AFTER I HAD BEEN LIED TO AND THAT I PAID TO BE RELEASED. NOW ITS NEW YEARS AND IM STILL OUT OF A VEHICLE THAT I WAS TOLD WAS ONLY GOING TO TAKE 4 DAYS TO REPAIR. I AM VERY DISAPPOINTED AND I WILL NEVER BE DOING BUSINESS WITH THIS SHOP EVER AGAIN!!! HOPEFULLY EVERYTHING IS DONE RIGHT THE AMOUNT OF TIME THIS HAS TAKEN.

Very bad customer service including Enterprise car rental they gave me suv but dirty from inside and outside i have to wash it befire use also the lady at front desk is very slow she call me 545pm, 15min before there closing time to pick up my van

I recommend this place to nobody. My car get hit overnight parked and was taken to this shop. Not only did they return my car still unfixed they stole my tire locks and replaced them with used old one, stole my snow cleaner, and returned it dirty on empty when I know i had 3/4 of gas in taken. Worse shop I ever been too.

One of their employees T.J. Ritchie was on Facebook spewing white supremacy propaganda about how his people have conquered the world, etc...I don’t know about you but I would never support a racist. If you don’t believe me, look at the video of the MAGA teen chanting build a wall to to Native American veteran. I also have the screenshots of his racist comments.

E&J does great work.

I will be bringing my g.m.c terrain back to shop Monday not satisfied with work .

Before I begin my review, please keep in mind I am SUPER @n@l about caring for my car. I took my car to this location because a deer jumped in front of my car out of no where. The damages were not THAT bad. Broken headlight, and the driver side fender buckled. Since my insurance is Geico, this shop is a “Geico Express” location, in which you can have the Geico adjuster look at the car and quote an estimate, leave the car at that shop for the repairs, AND you can rent a car there too from Enterprise. Since this location was the closest to my job, I chose to go there only to get a estimate. While I was waiting on the adjuster to come out and look at my car, I decided to smoke a cigarette. The shop had pulled up a SUV (black) in which I over heard they pretty much repaired the entire passenger side of it. The SUV looked as if it was just driven out from the dealership. I was like “okay, not bad”. After the adjuster finished doing the walk through on my vehicle, I decided to “chance” it because of the convenience of being close to my job, the body shop being there, & car rental location. Well let me tell you, I am so glad I chanced it!!! When they called me that my car was ready, I was anxious and nervous. “How does the car look?.... Did they do a good job?.... Does the paint job look good?....”. When they drove my car out to me I was AMAZED!!! My car also looked as if nothing happened to it. Again, I am @n@l with my car. I stared at it from afar, I got really close to it, I looked at it from an angle, then the other angle, pulled on the bumper, fender, headlight to make sure everything was on tight, I checked really good to make sure the fender, bumper, hood all were lined up evenly, I mean, I didn’t find one thing wrong. I must point out that my car is a pearl white color. That color can be more challenging than the regular to get a perfect coat of paint (Google it). To top it off, they give a lifetime guarantee on their work. NOT MANY SHOPS DO THAT THESE DAYS!!!! I cannot stress this enough, THEIR WORK IS AMAZING!!!! I 1,000,000 times recommend them!!!! Thank you E J for an amazing job!!!

Business Friendly Staff. Quick service.

3500 dollars worth of work. Had my car 14 days. Still had to take it to another place for my car to get repaired. Cost an additional 615.00

Work completed as promised. Excellent job.

No stars....bad customer service NO STARS

Did a great job cant tell there was any damages

So far, so good..great pricing on repair and fix

Awesome shop Jason is the BEST

Posted for wrong e&j. Have no experience with these folks

Very good service.

Worst place ever, its like they dont want your businessHave a smart attitudes, Ive seen scums at body shops but these people tags the cake go in at ur own risk

Courteous service

Excellent body work!!!

Sucks.

Clean

Great work

Excellent service

Geico estimate

I love this place

Terrible Experience!!!