Exceptional friendly service. Work was done beyond my expectations at a very reasonable cost.
I recently had my windshield replaced in my truck. Great service at a reasonable price. This business is honest, and has integrity! I would recommend doing business with them, without any hesitations!!
The ladies at the front desk were very professional and helpful. GREAT GREAT CUSTOMER SERVICE. The guys at the shop were very good and fast. I had my appointment for an hour and they finish on time. Thank you for the great service. We will refer you more businesses!
I was driving to work and the car in front of me kicked up a rock which caused a chip in my windshield. It was a pretty rotten way to start a Monday morning. Well, I walked into Robinson Auto Glass and they fixed my windshield right then! The only waiting I did was about 10 minutes while they were actually fixing the chip. Theyre fast, friendly and reasonably priced!
They were quick and efficient! And what a beautiful windshield!
Dishonest. Bait and switch operators. They quoted me one price and when my driver got there, and they had the windshield off and it couldnt be put back on, they jacked up the price.
I was very pleased. I waited and they finished the job in an hour. Goodies on counter taboot. Very kind receptionist. Windshield looks great. Thank you!
Professional same day service. Im very happy with my experience.
Went to get a rock chip repair done and they were great. Excellent customer service from the second I walked in the door to the technician that did the repair..
Prompt professional services. I couldnt be more pleased.
Had two rock chips repaired they got right on it when I got there. Very friendly people they did a great job
Great had my replacement there the next day and fixed in less than an hour such a great company
I love the Robinsons. I always get the best service.
They do top notch work great service
They did a great new window install; very well sealed, but getting checked in was time consuming with all the insurance stuff. I had to make all the phone calls to my insurance company, which seemed od, compared to other auto service companies. Outside of that, their work is topnotch and they have a friendly staff.
Amazing work and amazing customer service!!
I can’t say enough about the wonderful service John Dale & Karalee Robinson provide us from Robinson Auto Glass Experts😊 They were able to come to me with their mobile unit and fix 3 rock chips in my windshield right on the spot! It looks awesome 😎 I do a lot of freeway driving, and those diesels kick up quite a bit of Idaho rocks 😢 They are a preferred window expert with my car insurance, so it was a breeze, with no out of pocket fees! Thanks so much for the great service! You guys always go over and above!
Thanks for the great job!!!
Prompt, professional, and friendly service. They took the time to explain everything in detail and exceeded my expectations. 10/10 would recommend.
I love this business! They are friendly, helpful and experts at what they do. We have had multiple windshield replacements over the last several years and they do such a great job in a very timely manner.The owners are hands on and ensure each of their clients are treated in a way that they want to come back again and again. Thank you John & Karalee for running such an outstanding business and being a great example of entrepreneurship! You guys rock!
Cheapest place found for a windsheild replacement, and havent had any problems since it was installed. And they are all so friendly. Great place.
Took the car in to fix a crack in the windshield. Not only could they not fix it, they charged me $60 and created another crack. Not satisfied and felt taken.Followed up and refunded the $60.
Wow great service! We are traveling through Idaho Falls and had a chip in our windshield. They got us in right away! Turns out it had been repaired before and we didnt need anything but the owner was fantastic! Highly recommended!
Thanks a million!!! You guys are the best! What an example you set for the rest of us.
Great prices. Paid out of pocket for pilot. Professional work
They did excellent work.Had my windshield replaced. Easy to work with. Contacted insurance co. for me. Fast service. I will go there again if I need glass work in the future.
I have used Robinson on several occasions. They are fast, and careful in their installation of full windshields.If you get a chip...dont wait. Let them repair it quickly, before it gets out of hand.Best Regards,David S. R. Clark
Great customer service. Decent prices. I called ahead to see if they could get me in for a chip repair and was lucky to catch them at a good time. In and out so fast that I ended up ordering windshield wipers too. Ill be coming back for my next rock chip or windshield!
We hit a bird on the way back to UT. They were the only shop who offered to go get the windshield from the warehouse so we wouldnt have to wait 2 hours for it to be delivered. Very efficient, in and out fast, great work and good prices.
I had a cracked windshield in a Peterbilt truck and they got me in within a few hours and replaced quickly. I highly recommend this place!
Great, friendly service.We were out of town and got a rock chip in our brand new windshield. We were afraid of the chip running, so we stopped in the closest place we could find on google.We pulled in just as they were getting ready to close, but they were very accommodating and fixed our chip.Tommy was our technician, and he was very nice and polite and even acted as our chauffeur for a second. (o:Thanks guys!
Very impressed with the work and service of Robinson Auto Glass. They know how to take care of their customers. They called me with a problem and gave me options as to the best way to work-around the issue from a previous auto glass company. They made me aware of the problem and managed to make it look even better when all was said and done. I highly recommend Robinsons for windshield repair and replacement in Idaho Falls.
If you ever need a windshield or crack fixed, this is the place.We were in our motorhome travelling on the I-15 when a truck threw a rock and hit the windshield, left a good size chip. We called from the road and they said come in we will repair it. We pulled in in our 38 motor home, pulling a 20 car trailer. They were busy, but got right on it . They did an excellent job at an exceptionally reasonable price . We were back on the road quickly. The owner even stopped traffic for us, so we could pull out with our long rig. It was a pleasant experience . I would highly recommend them to everyone .
Very professional and friendly! Done in an hour it was fast friendly awesome service!
These people are amazing, they got my windshield installed so quick, thank you so much everyone.
Robinson Auto Glass was very easy to work with. At a time when I had a run of bad luck and needed the windshields in each of my vehicles replaced I turned to Robinson Auto Glass and could not have been happier. They were great to work with my Insurance and got both of my windows replaced at the best possible price to me. I also plan on returning to get my headlights restored. Their staff was knowledgeable and friendly and left my car spotless. You would have never guessed that they had just worked on my cars. I am grateful to Robinsons for turning my bad luck into a pleasurable experience.
Horrible management and terrible customer service. I do not recommend ever going here for anything for this reason. It is overpriced and the owners are very rude.
This was the friendliest, fastest service I have received in a long time thank you!
They were very attentive and quick. They were very friendly. They are a great option for all your auto glass needs.
They did great work and were friendly! However, my windshield replacement took twice as long as they told me it would. I ended up waiting two hours for what was supposed to be an hour long job. Another customer in the office with me was in the same boat. It threw off my whole day and I was pretty frustrated. However, Robinson did call the next day to apologize, and they offered a gift certificate to the local movie theater to make up for it.
Fast friendly
They had what I needed and got me in for the repair very fast.
I love this company! They are a company you can trust with their prompt and friendly service.
After my calls to Safelite were continually routed to an impersonal national calling center when I tried reaching their Idaho Falls store, I gave up and called Robinson’s instead and I’m glad I did.Robinson’s is soooo much easier. They were friendly and accommodating and gave immediate and professional service with a personal touch. Their next day service was flawless...my new windshield looks the same as the day my car came off the showroom floor. Robinson’s shop is clean, beautifully decorated and comfortable.Bonus: when Uber failed me, the owner cheerfully gave me a ride to the airport.Don’t get lost in the crowd at a National chain....get the red carpet treatment and make Robinson’s your first choice!
Very kind and helped me out so much after breaking a windshield for a second time in a week!
Very fast friendly service. Good pre and post sale follow up
Really easy to work with and fast at getting my vehicle in and done in no time.
Got Rock chip repaired twice and both times they did a great job!
I had my broken windshield replaced by Robinsons.Not only did they do an incredible job with my car but they went the extra mile and cleaned my dash and vacuumed out my car!My dash is still shiney!!!Thank you Robinsons!!Kerry Watts
Very helpful and fast. Great repair
I love working with these guys. Always fast and helpful.
Great place to get your rock chips fixed.
At the end of the day the work was fine but all in all I will not return to Robinsons glass. Pricing was high compared to most places. Customer service was low. As I got there to pick up my car I could here them in the garage racing the engine. When I inquired as to what the purpose was I was told the battery was dead and it was flooding. They then pushed my car into the parking lot and everyone left to enjoy their evening. im not not mechanically inclined in any way as I had to phone a friend for instructions on how to jump. All it took was a jump. Dont know what they did or tried to do to the car. Have never had battery problems in the past or since. It has glass and probably a few less miles on the engine. Glass comes with lifetime chip repair but we wont be using it.
They replaced my windshield, and were fast, friendly, and very professional.
We only use Robinson Auto Glass for our vehicle glass. They always do a great job and are super friendly!
Prompt service, quality work at a good price.
Friendly staff. Great at what they do!
They did not offer services that were not needed.
Robinson Auto Glass is great to work with....fast, accurate and courteous service always. You can trust them to do the job right the 1st time!
Did a good job.
Always 👍
Fast and easy
Friendly and helpful staff
Bad costumer service with that crazy lady dont even stop here thanks for ruining my windshield I like better that way now
Great people to work with and did great work!
Good work.
Very helpful and prompt customer service
Fair
They gave good service
Fast and friendly, owner operated, and serious about quality.
When youre met with the smiles of the owners of this store, its hard to stay upset about the chipped or cracked windshield you came in to have fixed.
Quick and efficient
Thanks for turning my chipped window into an even bigger mess!
Incredible owner.
Great owners,,,,,great service