Purchased two UV lamps for future use. Did not pay attention to the caveat that I had 14 to inspect and return damaged items within 30 days. When I opened the first box the lamp was broken. The second one was okay. Upon contacting RC Worst they informed me of their return policy. The next day the company owner called and stated he was going to submit a claim for the broken lamp with the manufacturer and they verbally agreed to help.This is customer service at its finest. They could have done nothing since it was my fault for not inspecting the lamp; however, they went above and beyond. This is a reputable company and worth doing business with.
Very helpful in providing a recommended pump based Engineers calculations. Provided a quick response and additional recommendations due to Project changes affecting Engineers calculations. A+ in communication as well. Thank you RC Worst of Idaho Falls.
I am an installer and buy product from this company. They have what I order ready when I get there and are always very helpful when I have questions or need additional help with the new Elen system. Thanks guys!
Mel was great to work with. Insightful to foresee upcoming challenges and is responsive to my needs with urgency. A great business partner.
This company has been super helpful from extended treatment sewer systems to pumps complete to instal and walk away knowing they will perform as expected. The knowledge the people here have is outstanding also.
They were able to provide the item I needed. The service was fast and they were friendly. I would recommend them to everyone!
Excellent customer service from beginning to end. I would recommend this company to anyone desiring an all around, upstanding organization, top to bottom!
Awesome customer service! All around a great experience working with them.
Great customer service! and fast. :)