During Covid it has been difficult to find furniture for our new home that fit our family and budget. We decided we wanted to support a local business if we were going to have to wait anyway. We visited several local furniture shops in the KC metro. At first, I was skeptical of this one because the building is very small and in need of some repair. However, to our surprise, South City Furniture not only had a relatively great collection (in evened new condition), but we were able to purchase our sofa and have it delivered the next day! The woman that helped us decide on a sofa was not salesy and didnt pressure us at all. She made it an easy-going experience. The prices are more than affordable, and they deliver for a very reasonable fee! This is a family owned business and the cousins that do the delivery went above and beyond to not only keep our new sofa in great shape, but they also unloaded it, took our door off to get it inside and then replaced our door all with the best attitudes. I dont review often, but I cannot recommend this business enough! 10/10! Ill definitely be shopping here again in the future. My only regret is that I didnt get out cash to tip them. They deserved it!
Very friendly and helpful employees, great prices on great furniture. Delivery was on time and delivery men were very nice, unloaded and placed where we asked them to. I would definitely recommend them for anyone needing furniture, especially now when so many places don’t have stock items. I got my furniture within a day or two after purchase. Very happy!!
Very kind business folks. Found the furniture I’d been looking for a long time. Affordable prices. Quality furniture. Delivered as ordered .
Wonderful family oriented business! The prices are wonderful & have great quality furniture! Found my forever furniture store! Thanks so much! Will be back for more!
Great prices on quality furniture. Friendly staff and great service. A+++
I love this store. Great prices. Extremely friendly staff. Easy low price delivery available. No assembly required. I could go on and on. I will ALWAYS check here first.
We just moved to area from Colorado, and had visited a couple furniture stores that told us we could be waiting up to 150 days for a couch, called this place and he was super helpful and forthcoming about his inventory and was willing to part with what he had. Being my first full day here, he was the second most friendly person Ive met and was willing to help us out. Definitely recommend going to this place, will also be going back to purchase from him again!
Excellent customer service and all the furniture is great quality at a reduce price. I brought a beautiful solid oak wood 4 piece Ashley dining set. I also purchased my Queen size bed with pillow top that I absolutely LOVE.
Top quality furniture at a fair price, and a top quality staff. The staff at South City Furniture was very friendly and supportive. They even delivered and set up the furniture we purchased in a timely manner. We would definitely recommend them for all future furniture needs.
They are amazing. The lady was super nice and reassuring that the couch and love seat set would be a great fit I have 3 kids and a dog and my old couch was falling to peices was nervous about buying a new set with three toddlers. I was surprised when they delivered it to my house because it looked smaller in there store but not their faults delivery guys was asking kind and knew what they was doing will go back to them again
They had exactly what we needed! They were quick! We were in and out in no time! Delivery was cheap and the set-up was quick as well! Definitely recommend them!
Theyre really nice folks. Furniture is real reasonable and very nice looking. Great place to buy household furniture.
Love this place. All staff are very nice and help with anything you need. Will definitely be going back for future furniture purchases
South City Furniture was a great place to shop! Sells person was a great help with helping us with our selection. Delivery guys were awesome as well. Anybody looking for furniture, i would recommend this place.
Entire staff is incredibly helpful and so friendly - such a pleasure to shop South City Furniture!
We love love love our new Sofa! Excellent service and prices!
I put a recliner in lay-a-way at South City. I got it out of lay-a-way and like my chair. Now need a new bed guess were I went to buy one? Thats right South City. Great people to help you with what ever you need.
Pleasant and easy transaction. I be be back more furniture. I recommend to anyone in the area looking for easy furniture buying experience.
Great people & prices! Done business with them for years & always satisfied!!
Wonderful place to buy furniture and delivery was superb
Service was great delivery was on time friendly employees nothing bad to say
It was great, we bought two twin mattresses and they were delivered the next day.
Nice furniture but prices are very high sometimes you get what you pay for though
We have bought most of our household furniture from South City Furniture over the last 29 years. Always have friendly help. Thanks guys and Merry Christmas.
Great prices for beds the delivery was not costly either two to guys even took both beds and Frames up 4 flights of stairs for me and set put everything together sales man tyler I think was not pushy he helped me and my daughter pick out the perfect beds
At first when theyre selling you the product theyre amazing, but when it comes to fixing the product that they already sold you theyre extremely unprofessional. I called probably 20+ times within the last year about getting my couch fixed and when they actually decide to answer its covid makes it really hard to get parts, everyone is waiting. And the other times they dont answer but immediately answer when i have someone else call. I spent 3600 dollars on stuff with them and this is how they treat you. I dont think it takes a year to get a replacement part covid or not, ESPECIALLY when I told them about my issues before covid was even a issue.
Nice staff and great furniture.
I was very happy with my purchase of a Recliner at Southside. Found what I wanted right off the bat, the price was right, and a fair delivery charge of $30.Delivery on time by a polite young man . A good experience all around. I would very much recommend this store .
Thanks to South City Furniture, I never missed a nights sleep. I brought my mattress set around 1:30 pm. It was delivered by 5-5:30pm. Great service, felt comfortable, and appreciated. Will recommend and continue to purchase my furniture from them. Good service is so hard to find however at South City you can expect it.Thank youRobert C. & Jorinda M.
Great place and great service. Im very impress with the fast delivery. I love my new furniture. Thanks again south city furniture.
Wow! I wish I had known about this place earlier. We found exactly what we were looking for at a price we could afford. Then we discovered that they also had the lowest delivery rates in the area, too! The delivery was on time and the people were courteous and professional. Overall a good experience.
Ive had my furniture from South City for almost a year and Im extremely happy with it. Its manufactured by Ashley but costs less when delivery fees are figured in. It looks like leather, its not vinyl, but its easily maintained. I have caught my cat vigorously scratching it several times, and he cant damage it. Its a polyester blend of some kind. It also has survived some iced tea, black coffee spills and oily accidents (salad dressing) without a trace. I wouldnt buy furniture anywhere else!
From the moment I walked through the door I felt respected. Travis was attentive without hovering. Even while helping someone else, he was sure to check on others. Everyone was knowledgeable about their products, but also ready to research for you. Their prices are reasonable and their delivery set up left no complaints. Everyone had a smile and appeared genuinely happy to help.
Always a pleasure doing business!!
Bought new mattress and box springs from South city. Very comfortable and slept great. The guys brought it in and set it up took all plastic wrap. Fast and easy. Bought living room furniture from them in February and had same experience. Fast and friendly. Will be back for any furniture needs .
My husband and I were desperate for a new bed. We went to Nebraska Furniture Mart a couple months prior and boy is that place a ripoff. So we suffered some more until we decided to go to South City. I was super pleased with the customer service and we were able to get a super nice new bed for 400. They have lower priced ones but we decided to go a little bit nicer since the payments were affordable. Thanks South City! Our backs feel so much better! We will definitely go here when we get ready to get living room furniture.
We have been using South City Furniture for over 20 years as our go to furniture store. We have never been disappointed and our home is full of the quality products we have purchased. Theyre really pleasant people also which doesnt hurt at all😀
Love my sofa and love seat. Delivered on time, with care, and very respectful mens, thanks a bunch!
Absolutely love these guys. Great prices, quality and service. If they have what you’re looking for you won’t find a better price and you won’t be disappointed. I’ve bought mattresses, recliners, end tables there and just now a sectional and every experience has been awesome!
Everyone was great to work with. They allowed me to walk around and let me know to let them if I had any questions. I like that type of customer service. I will definitely recommend them
Every person from the moment you step into the building and when they come into your home are absolutely amazing and professional. Their pricing is very reasonable I absolutely love everything I got and the assistance that they were able to provide! I am usually nervous around new people, the customer service is phenomenal both in store and during delivery!!!
Wonderful place to buy from customer service is Great
Been a customer for 2 years and never been disappointed! Affordable prices, Nice quality! They are friendly and very professional! And right on time with deliveries!!! I absolutely recommend their services.
I needed a new bed and didnt want to spend a million dollars. I visited 3 separate places and laid on bout 20 beds. Every place i went to was gonna charge me 50.00 to deliver except South city furniture. The bed i bought was comparable to a 900.00 i laid on for less than half of that. I love that it is not a big bix store or a chain store ran by a husband and wife. Very very nice people to do business with. Always getting new stuff in. And they will do layaway. That is something almost unheard of. Outstanding customer service which is getting to be almost a thing of the past. Delivery kids were amazing as well. Kudos to Justin. I felt like my business was truly appreciated and there was no high pressure to purchase there. I highly recommend South city furniture. I will be back when Im ready to purchase a sectional. These people are amazing. Thank you for a wonderful bed buying experience
Been doing business with south city furniture for over 5 years, always great service and reasonable prices!
South City was fast, friendly, knowledgeable and professional. They stuck to their timeline for delivery. The delivery guys were very professional and helpful. Excellent experience at South City Furniture.
Great place to get furniture. No salesman to hassle you. Very much a mom-and-pop operation. I would strongly encourage you to shop here and keep it local.
They were on time and set up the bed in less than 10 minutes and were gone. We tipped the two men for doing such an excellent job. Thank you so very much.
Great customer service and a great selection for a great price. Im very satisfied with my purchase and I highly recommend South City furniture. The big box stores have nothing on SCF especially not the price or selection and style. Thanks Tracey and the delivery crew (they delivered on a moments notice when I had to change the date).Update: my chair that I purchased in August had a spring collapse or something and my chair sinks on one side. Called South City in January to ask for assistance. I was told a replacement spring would take 2 weeks maybe longer but now its mid April. When I called to check on it in March I was told basically dont call us we will call you.Update 6/17/2020: Still waiting for my chair to be repaired! I changed my 5 stars to 2. Timely repair/replacement is also part of customer service! Beware!!
Thanks to the store manager for assisting me on my furniture order during this COVID time as there were delays on my order but you worked with me and I was able to get my loveseat placed in my home. The two delivery guys were wonderful and very respectful in my home as they moved in my order. I am happy that you do offer layaways within your store which is so helpful to those who want to upgrade their homes with great price furniture sets and not have to worry about coming up with all the money upfront as most furniture stores require you to do.
South City furniture has the best value in the entire Kansas City area. Friendly and helpful staff. Myself and my whole family always buy all of our furniture there and have for many years now. I will never buy furniture anywhere else ever again. If your are like me and looking to get new furniture with your tax refund do yourself a favor and check them out if you want to get the most bang for your buck. Love them!!!!!!!
If you have been shopping for furniture, you know how cheaply built most of the stuff is. They make the deals sound great and the high pressure sales staff can really make you crazy. I went to authority. My Ashley furniture is wonderful and the staff is great. I spent less for quality furniture and delivery was only $30.
I recently moved here from California after the Camp fire where I lost everything . I purchased my living room, kitchen and bedroom furniture from South City Furniture located off of N. Noland in Independence. Their prices are competitive, but their customer service is outstanding. They were knowledgeable about the Ashley furniture I was interested in. They went the extra mile by even putting the mattress cover on my bed after setting up all my other furniture. No boxes or packing materials were left at my home It was a seamless process from the buying, delivery and set up of my furniture. Please buy local and know this company deserves your business. I give them 5 stars.
An amazing shopping experience! Got just what I wanted for a reasonable price and they even did same day delivery!! I will be going back for sure!
They Were FRIENDLY, My Mattress Foam Was Affordable, They DELIVERED The Next Day & Have Beautiful Furniture. IRecommend & Plan On Shopping Again. Thank U
Reasonable prices very good service. Quick and well priced delivery. A+
Experience was great! Great products and really nice staff!
Good and friendly people and very good service
I had an AMAZING experience. The staff was very polite and helpful. Their prices were very reasonable. The delivery guys were polite, timely, and fast with assembling. I would recommend them to everyone. I will definitely shop there in the future.
Great service both in store and delivery. Excellent prices and the team will answer all of questions. Also really nice selection of furniture.
Perfect! Delivery was fast and simple. Very happy with purchase!
Small place but reasonably priced furniture
South City Furniture is my favorite place to buy any furniture. Travis and his wife are always extremely helpful. I have purchased two living room sets, end tables, three mattresses, and two easy chairs from them. I believe in shopping at family owned stores, and find that usually the service I get is so much better than a chain. This is the case at South City Furniture. I will be back for any other furniture needs I have.
Absolutely great service & super great prices!
Service at the store and delivery was awesome.The gentleman that put my son bed set together were very polite and fast. I will be back!!!
Always very pleasant. Delivery is always quick
Wish I had the same experience as most of these reviews but we talked to a lady that works there, can’t remember her name and we told her we would buy a piece of furniture here instead of another outlet if she could price match which was a 40 dollar difference, and instead of making the sale and us taking the table home that day, she proceeded to tell us we can go to the other outlet and buy it. I didn’t know 40 dollars was worth losing a future customer. But in this case it is. Btw it was the same exact table. For the reply that was just posted
Excellent knowledge. Good prices. Owner is down to earth. Great delivery service.
I have bought multiple dressers, nightstands, couches, and beds from this store over the last 19 years. Over the years as Ive changed furniture Ive also bought from other stores like NFM and Mattress Firm. All my items from South City Furniture have held up longer and stayed in better condition than furniture Ive bought from anywhere else. And not to mention the price is exceptionally cheaper at South City Furniture for the exact same products youd buy at any other furniture store. Im proud to say Ive been a repeat customer at South City Furniture over the last 19 years. I love that its a small family owned business and the service Ive received has always been phenomenal. While the outside of the store may look small and the name of the store may not be one you recognize just know that this is the best furniture store with the best customer service. If youre reading this review I hope you give this store a chance for your next purchase. Its well worth it.
Travis was very nice and knowledgeable. We bought a couch and loveseat. His guys delivered them and were very polite putting down cloths to not track mud in on our new carpet. Very much appreciated! Will definitely buy here again!
Very, very good purchasing experience! Extremely nice and knowledgeable people to work with. Jessica and Travis were super to work with! We will definitely shop with them in all our future furniture needs! Excellent delivery as well, right on time. Easy and fast. Great price, great furniture!
The salesperson was very friendly and the guys who delivered and set up the beds were great too. Thank you so much!
Great experience all around! Travis ordered what I wanted at a great price! Came in earlier than expected and delivery was quick and at I time I chose. Guys were courteous and knowledge. Will be getting more furniture from South City soon. Highly recommend!
Great place, we have bought multiple pieces for living room / dining room. Good quality at a competitive price. Will be going back again!
20 years ago I bought most all my house furniture from Dad. 20 years later his son has stepped up and provided us with the same service. Like father like son. Always great quality and service.Thanks again
Great service fast and friendly
Love this place and the customer service! Delivered and set up furniture! Highly recommend
Friendly, attentive, respectful and very down to earth!! Matched my online price without giving it a second thought. This is how business is supposed to be done!! Thanks a bunch guys!!
The sales lady was great! I had a rough situation and needed help finding the right mattress and a quick turn around for delivery. They were very helpful and accommodating! I will definitely be going back to them in the future and I highly recommend them!
Had a great selection of furniture. They was very helpful but not pushy. Cheap delivery prices. Prompt delivery. Furniture is good quality. I would recommend to anyone and I will be shopping there again.
Nice and friendly people polite and very good customer service.
South City Furniture is our family go-to furniture store. I really like my new bed. I feel that the price was good and this should last for several years. I cant say enough about how much I appreciate the free delivery and the care that was taken to assemble the bed and moving my old bed out. Thank you, thank you! There are several other items you all are carrying that we are interested in. As soon as time and funds allow, we will be shopping with you again. Thank you all.Sincerely,Jim and Denise Burr
We bought a king bed years ago and it was a great bed. Lasted long time. After losing our sruff in a fire we went right back to South City. Got 3 queen beds and man was Travis right. Very comfortable and affordable too. Plus we have a great manufacturer warranty on all 3 beds. I would recommend South City to anyone that likes prompt service, no sales pressure and great prices.Thank you very much Travis/South City Furniture
This was the easiest time i have had buying something. The person who helped me was FANTASTIC.
I bought a full size firm basic mattress only from here. Paid $106 w/tax. Ive had the bed for about 2 months now and its still great. Very comfortable and no issues at all. Service was quick and pleasant. They answered all my questions. One of the guys loaded the bed up for me so that was nice.Plan to go back here and buy a queen set soon. Prices are very reasonable.
I stopped at the store and found a recliner I liked. I made the purchase. It was 2:40 in the afternoon. I requested delivery. I was sitting in my new chair in my living room at 3:45 the same day. The chair is an Ashley with massage and heat. Its very comfortable. Great price and very quick delivery.ThanksChet DentonBuckner, Mo
Really great staff. Such a complete inventory and very affordable. They delivered my chairs within 2 hours and even moved my old chair out for me. I totally recommend!
Friendly and courteous, they sell quality products. When they did not receive the mattress I ordered, they gave me a free upgrade worth $70.00! I will do business there again. Thank you South City!
This is the second bed i have got from them. The beds are great. The people that work their are awesome. They have their prices set just right. I would say that is the place to buy anything for your home.
Very helpful. Not pushy
Very kind and friendly sales person. Great prices on everything. I bought a complete bed room set and a reclining loveseat and chair with coffee table and end tables at a great price. The delivery guys were very nice and did a awesome job of sitting everything up.
Had what we were looking for. Best part no pressure sales, we chose what we wanted and was delivered the same day.I would go back when time comes again...
Very satisfied. Very polite personnel in all positions. Thank you.
Best place to buy furniture they saved me over $700 on a mattress.I plan on going back for all my furniture needs. Their prices can not be beat.I will be recommending this place to everyone I know.
Man these guys rockA family owned business that just gained new family member
Very friendly and welcoming. They answered any question I had and have really reasonable delivery fees. I highly recommend shopping here!
Bought a living room set this time. I have bought lots of furniture from South City in the past. Always last a long time too.Awesome employees and delivery guys.Love South City Furniture
Very reasonable prices. They are family-friendly and they understand how to satisfy their customers this is my second time buying furniture from them. I love south city furniture!😃
We have been doing business with South City Furniture for over 20 years. They are always friendly and offer quality furniture. All of our furniture was purchased at South City.
I researched the furniture I wanted. Found out the color I wanted was discontinued. South City Furniture contacted the warehouse, had it shipped for me. They delivered it to my house. All around a great experience. Extremely friendly