Staff is always super nice and helpful. Could not find the paisley print, or the pink and light green striped. Did find several other fabrics for my quilts that I was looking for.
JoAnns is DOG FRIENDLY so they get an automatic 5 stars from me. Their selection on other things besides fabrics and sewing needs is kinda small, but they are primarily known for sewing so I can’t be mad about that. The store is clean and organized. The staff are all friendly so it’s a nice place to shop.
Joanns is very convenient and close to my house. It has a great selection of fabric and a person can learn any type of cfafts they desire.
Somehow, Dad takes daughter there all the timeYeah, and I pick up the bill half the time too!They are great at having craft supplies, fabric and sewing stuff for my daughters cosplay and sewing projects. If you need help, the staff is pretty knowledgeable as well.
Super friendly service. The cashier gave great recommendations while I was there getting flowers for a ceremony swag. What she recommended definitely came in handy.
Helpful staff. Lots of frabic choices
Had what I wanted but my checkout experience what not. My daughter was able to use her coupon a day early but I was not. Didnt want to make a scene but whats fair for one should be for all.
Fun store to shop for craft items and ideas. The folks there are always friendly, not to mention all the discount codes they offer!
Great helpful employees, very helpful and professional. Store clean and very organized.
They had a 70% sale but there wasnt much left. I still love the store. Reasonable prices and you can use coupons..
They ran out of a lot of stuff but they had cool fabric
Not helpful at all even until we got to the register. Wed normally leave a store with employees like that. But the items we needed came in handy. Heavily contemplating not going back.
I really appreciated two workers that helped me decide on fabric for making receiving blankets for my grandbaby. They gave me all kinds of ideas and were so friendly! Thank you!
Inventory is always lacking here. I never see employees walking around or asking me if i need help like at other Joann locations. Staff is nice and store is clean.
Great sales on favric. Employees are kind and knowledgeable about products and inventory.
This place is Bad....I bought a gift certificate for my mom and when she went to use it, she could not use it as the gift card had no money on it according to them. I should have kept receipt but I did not but still its not am excuse for them not to honor a 20 dollar gift card..My wife spends 100s of dollars at hobby lobby and now we avoid Johannes at all cost 20 dollars versus NOW, I AM GIESSING ABOUT 5000 TO 6000 GRAND. Plus it feels like a thrift store. Which is cool but not what we have in mind when my wife makes gifts for friends and family.
Love the selection and quality of items and they definitely have the best selection of fabric. The fabric section is quite overwhelming and it was hard to find help to choose the best fabric for my project but I still like my purchases.
Busy and has lots to offer. Never seem to be enough staff to back up. But they are busy, we made a quick run but even though website said available and the call to store said available and on display. We did not find the item, and the person who was going to assist went to back up somewhere.
Its a good craft store really expensive but staff is very friendly with a pet friendly environment
Hands down, you would not find better fabric selections anywhere else. Clean and organized. Love it!
A lot of really neat items. Lots of clearance. Very friendly helpful stsff!
Great staff great products
The employees are always nice and helpful the only compliant is sometimes its hard to find someone who can help you when you cant find the item your looking for.
Attention all Joann stores, please make your restrooms a more pleasant experience. Nice people spend their money here and it would be a pleasant surprise if the restrooms didnt feel like a crummy old, seen better days, gas station in the middle of nowhere. We deserve better.
The ladies cutting the fabric were very helpful. Our checkout lady was very friendly. Helped us find coupons.
They have a great selection of fabrics. I got some faux fur for a project and since sewing tools. The best part is that they were on sale!
Its a nice place to shop and find crafty things to make.
Dont go in the store right now if you have seizures of any kind. This store has several lights that are blinking either at a rapid rate or on and off. I mentioned it to two people and neither one of them really seemed to care. Once at all Ill tell it to management. Like they were blowing me off.I had to go outside and sit down. Two others joined me shortly because of the lighting.
Best selection of fabric and knowledgeable, friendly staff.
Love getting take away fabrics and ordering online to pick up in store
First place that Ive visited that their water fountains had cold water! Very refreshing.
I found exactly what I needed it thank you for having it in stock
I absolutely love JOANNS, it is my favorite place to go when I need fabric and craft stuff
Great experience. Employees were very helpful. Thank you!
Great store with great deals!! Great for all hobbies!!
This place has everything from clothes to flowers to even toys, but with all that comes a catch. The workers there are rude be because im a kid in a fabrics store so they dont help me, not to mention that they have the option to help me because they have a surplus amount of workers just standing around, I find yarn everywhere on the floors and paint on the floors too and when I go into use the restroom there is soda bottles everywhere and paper towels on the walls. Thank you for your time.
Great selection of yarn and fabric. Hard to sometimes find little details, but employees are very knowledgeable about locations.
If you have a hobby best place to go
Love Joanns always find way more to buy than Im looking for.
Was able to get what I needed 😃 and use all my coupons 🙂
Great customer service and prices!
**Went back two days later. Excellent service, clean store, and organized product. Changed to five stars.**Drove all the way over here through the slush and snow because website and maps said they were open. Sitting in an empty parking lot with nothing to show. Really irritated.
You can find everything for good price, best customer service
This place always looks like its going out of buisness .
JoAnn is the place to go if you need fabric. Their sewing department is huge. Also have great coupons online or on the app.
Had to find my own stuff. Employees no little about store.
Awesome place, great place to find crafts or fabric for anything
🌼If u want good fabric, go to Joanns 🌻
Very clean store they have so many things staff was very courteous enjoyed my visit
I love to shop at JoAnn Fabrics. I could spend all day just looking.
Great customer service experience.
My wife loves this place, for a good reason....
The staff was super friendly. I have no complaints there. However the prices were a bit outrageous for what you get. Went in for beading supplies and while I could find plenty of constructing materials, I couldnt find any nice spacing beads, hideaway beads, or clamping clasps. It was a lot of repeats of the same 3mm, 4mm, and 1/2in of everything. I was hoping for a more diverse selection. Oh well. Its a petty complaint, but this craft store is the only one I live anywhere near.
Always love coming in here!!. Always great sales!!! And clean and quiet!!
Excellent intelligent customer service from tall blonde woman on the floor, left a pleasant impression. Very clean place and well stocked with a good variety of almost anything you can think of buying.
Place is nice and clean. Can find pretty much everything i need in this store
Not the best customer service. Great for quilters or people sewing with fleeceNot many options for clothing seamstress or clothing designers. Not very handicap accessible either.
It was pretty cleared out, but it was expected. I dont remember much else. Someone did come to help me, in a food amount of time. I got something similar as they didnt have the exact product of the company. Also, purchased some Rust-oleum color shifting spray paint, very happy.
Nice store. Friendly employees
Practicing social distancing and sanitizing. Have occupancy limits in place, had to wait briefly outside but but not bad at all. Sales associates were pleasant and helpful.
Customer service is very good and helpful. Only bad part that my husband says is I can be lost in here for hours! To me that is a good thing. 😉❤
Clean but a little thin on the shelves. Still like Hobby Lobby better...
Huge store with lots of inventory. Employees were very knowledgeable of their products.
I do enjoy shopping at Joanns. I always have coupons and alot of fabrics to choose from for my creative spirit.
Great place to find stuff to pass the time. Clerk that checked us out was wonderful.
Nice and friendly. Just dont have much for your window decal.
Found more than I needed. Friendly clerks.
Largest Joann Ive ever seen 😳
Another store I get lost in and it takes me forever to leave. I love how many different things I can buy out of here. Love it
What is the point of offering curbside pick up of it won’t be ready the same day or next day. What good is it to be condescending when a customer calls to ask the time frame. My recommendation is to go to another craft store because who wants to wait a week for something to end up getting an email saying it’s out of stock.
Several of the women who work there are very rude. Typically clean, but not well organized which makes it look a little messy. It is an okay store, I have had to wait in a line with literally 20 people, I have also checked out immediately.
My happy place
Nice staff...great sale
I made an order online and paid through PayPal which meant I used my debit card. I returned the merchandise and was told I had to get a store gift card because I paid througn PayPal. I dont normally shop here. I was merely trying to get some holiday flowers. I contacted customer service by email and was told the same thing. I WILL NEVER SHOP HERE AGAIN!!
They close in days that they say they are open without even telling anyone. The hours are never correct. This issue needs to be addressed.
Staff was not very friendly, when ever we found someone to help us.
Great selection but a bit pricey
Wife Loves this Place
Shopping JoAnnes Fabrics was great! I found the material I was needing that I couldnt find anywhere else, and got it at an amazing price! I love shopping there, they always have great sales and great coupons when you download their app.
Fun store with lots of craft ideas
This place is a crafters dream! Even the customers are nice. Like last week I totally face planted on the concrete in front of the store and a lady asked if I was okay and picked up my phone for me.
Stuff was very helpful pointing me right to where I needed to go and shows me sales yay
One of my happy places. The Independence store is easily my favorite in the KC area, and I can always find something I need. I highly recommend adding the Joann app - great coupons, always, and the cashiers know how to process them unlike some other stores. Everything you need to be creative. Even at extremely busy times (you seriously wouldnt believe the Black Friday crowds over the years....) I have found the staff to be friendly and helpful. I have no hesitation in recommending this particular store.
It was picked pretty clean and they dont have enough check outs for the holidays. Plan to stand in line a very long time.
I was able to find everything that I needed for my project in this one store. The employees were all very nice to talk with and informative.
This place is crafty
So, when we were in quarantine, I was torn about Joanns stores being open. But, my rationale was that they were doing it so that people could buy mask making supplies. Well, here we are a few months later and we have over 120,000 deaths in the US. Joanns is still open and guess what? They are not making you wear a mask in the store. Over 50% of the people in my local store had no mask on. Including their staff. Do they care about you and your well-being? Doesnt look that way. Looks like it was always about the corporate dollar.
Good selection of fabrics. Alot of merchandise on sale! Everyone was wearing masks and service was fast at checkout as well as fabric cutting station. Overall good experience. Thanks!
Great place workers always helpful and pleasant.
Expensive. Mark ur prices dowm without these coupons. Too much of a hassle and slowing up registers otherwise.