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JV Garage Door
136 E Walnut St, Independence, MO 64050, United States
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JV Garage Door
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Review №1

I have used Josh for years for my garage repair needs. I most recently used him for two door replacements and an opener. His invoices are detailed, and his product selection process is nice. I really appreciate his thoughts around where we could save costs, and his opinions on particular product durability and quality. Now, I’m going to be honest, not everything went perfect with this ordering and installation process. However.... how Josh handled it was very professional. When the supplier sent the wrong door, he worked quickly to find a solution seemingly at his cost. So, I’m happy with the cost, the quality, and ultimately the problem solving when things didn’t go exactly as intended. He has even been available via text for tech support when I needed help. I’d use him again.

Ma
Review №2

I had a new smart opener installed by Conner from JV June 17, 2020. These guys have the 3 Ps down-Professional, Prompt, and Polite. Conner took a look at our system and gave me a straight forward assessment with options. The whole job was completed in one day! The new belt drive opener is Super Quiet and the value for the install and smart opener was excellent! These Guys Rock. I would use again for sure !Matt M. Platte County Missouri

J
Review №3

Found these guys from a Google search. Zach came out quickly and on time and sorted us out in a half hour. Great service, friendly, considerate and would recommend to anyone that needs any sort of help with a garage door issue. Thank you guys very much!

Li
Review №4

The best!!!! Had technicIan Zach out within 2 hours of my call. Entire staff was very professional, knowledgeable, courteous and helpful. Price extremely reasonable. They completely regained my confidence that there are still great and reliable family owned companies who care about their customers and its not just about how much money they can make off of you.

I
Review №5

Over the past 6 years, Josh at JV Garage Door has come to my rescue on three separate occasions. He is always responsive and gets the job done quickly and with 100% integrity.On one occasion, I called him and he told me that, in order to save me money, he would just walk me through the fix over the phone. I followed his exact directions and fixed the problem myself. Incredible.Today, on Saturday morning, my wife accidentally bumped our garage door off its track with the minivan. I called Josh and explained the problem. Right away, he sent one of his team members, named Jake, out to our house. He arrived within 30 minutes of my call. The problem was completely fixed within 40 minutes. The price was extremely reasonable.Awesome service. I highly recommend JV Garage Door.Michael

Ch
Review №6

Very friendly. Very courteous. Zach was kind enough to answer all my questions and still do a fast install. Door works great. Will call them again for tuneups and repairs as needed. Same day service.

Du
Review №7

Max came to my house on Saturday for a garage door repair due to not opening and closing correctly. He did a fabulous job and the garage door working in no time at all. He was at my house exactly when I had the appointment scheduled and was very knowledgeable with all of the questions I had. I would recommend JV Garage Door to anyone in need of service or an entire new install. THANK YOU SO MUCH JV Garage Door!

Su
Review №8

Zach did a great job repairing my garage door opener&spring. Came early Saturday morning to get me out of the garage!! Pleasant experience, personable, reasonable, highly recommended.

Im
Review №9

You hear SO many horror stories of jobs gone wrong. Thats something that you dont have to worry about with JV Garage Door! Josh and his crew do an absolutely fantastic job and I cant recommend them highly enough.The amazing thing is that they dont only do garage doors - theyve done two bathroom remodels for us too and installed a new patio door.This is good old American craftsmanship and service they way it used to be! And they arent a faceless corporation. This is an outstanding small American business that deserves to be successful so please support it. You wont be disappointed. I guarantee it.

Mi
Review №10

The cable popped on the garage door on a Saturday night. I took a chance and sent a text message to the business number that same night. Josh replied quickly and said he would see me Monday morning! Im juggling a lot because my Mom is sick and Im in from CA to help. I found JV on Yelp 3 years ago and I was happy to call him again. He is tech savvy and let me use my debit card to pay electronically by emailing a digital invoice that I could pay from my phone. Excellent service. Smooth transaction.

Ju
Review №11

Josh did a great job. He removed an old garage door opener and reinstalled a new one within an hour and a half. He did it by himself too which was impressive. The weather that day was snowy and cold as hell. He still made it to my house to complete the work. I price shopped a few companies and JV garage door was the best bang for the buck.

Na
Review №12

We hired these guys to hang some Christmas lights. Thought everything was going great until after dark we noticed at least one strand not lighting up. These were brand new out of the box and their employee Franklin checked them before hanging. We contacted the company the next day and they told us they wouldn’t guarantee the lights and would charge us a service fee of $65! We are so disappointed in the service after what seemed to be a job well done. Maybe their garage door business is reputable but their handyman services certainly are not!UPDATE: After my reviews, I received a call from the owner of the business who agreed that the customer service provided was not up to their standards. Franklin came back out and fixed the lights.

J
Review №13

I hired these guys based solely off the online reviews and was very happy with the service I received. Connor was very knowledgeable and answered all my questions (or those that he was allowed) and put up my pre-purchased garage door opener in about an hour. Id definitely recommend JV Garage Door - and not just because of the initials. ;) Thanks, guys!

Li
Review №14

We called for assistance with an automatic garage door opener not opening consistently. It was the day after Christmas, but within an hour Alex came, did a servicing, advised us of the general quality and condition of our opener and door, and gave us a warranty of 1 year on parts and 60 days on labor. He encouraged us to call right away if problem persists and they will service again at no charge. The service call was very reasonably priced. Very pleased and will use this service again.

Mi
Review №15

Alex Tiemeyer was my installer, did way beyond what I thought and endure the heat to install my new doors. Im thankful I found this company and Alex just a few weeks ago doing one of my neighbors home. Im very happy and will make sure everyone I know who to call for garage doors and or repair.

Ma
Review №16

Two doors installed. Pricing was very fair. I had a very minor issue that was rectified quickly post install. I appreciate how fast they responded to my concern, and was impressed by how they handled the situation. Both gentlemen that came out were quite polite and professional. Would totally recommend and do business with again.

Do
Review №17

On time. Fixed right. Fair price. Friendly service. WOW. Great experience. I highly recommend Josh for all of your overhead door needs.

Sa
Review №18

Josh is my go-to garage door specialist, not only for personal needs but also for my friends, family and clients. Josh is knowledgeable, responsive, an excellent communicator and provides a level of service that is second-to-none. Thanks Josh for all you do

JP
Review №19

Found JV on Yelp to help with a broken garage door spring. Josh said he could be there whenever it was convenient for me. Quick, courteous, affordable and professional. I will DEFINITELY be a repeat customer. Thanks!

Br
Review №20

The guys at JV Garage Door were excellent! They worked with my budget and my schedule. On time, professional, very affordable. My openers are quiet and smooth.I would fully recommend JV Garage Door.

Ba
Review №21

Quick to arrive, efficient with their time, and priced very reasonably. Dealt with them 3 times in the past 5 or so (all different doors) and was always please. Thanks Josh and company!

Ki
Review №22

I called around 9am on a weekday with a broken spring on my 8ft tall garage door. I had a service tech at my house that afternoon and he replaced both springs on my garage door for less than the corporate competition. Very satisfied and would highly recommend! If my other garage door has a problem in the future i will be giving them another call!

Je
Review №23

We cant recommend JV Garage Door enough! This was the second time theyve been out and, not only do they do fine work, they wont do work that is unnecessary. We were prepared to replace our old Genie opener but they suggested servicing it instead and it works (for now) just fine!Theyll always be our go-to for anything garage door-related that we need. Thank you!

Je
Review №24

Had a Torsion Spring break late evening talked to JV Garage Doorand They Had sent Alex their service man out the next morningAlex Did a very professional install of the spring. for somepreventive maintenance we decided to replace the other springtoo the other door. Thank You for your quick response.

Co
Review №25

JV Garage door is awesome! Not only do they handle my repairs but they do the maintenance on my garage door as well. Im very happy with their service.

As
Review №26

Attempted on Saturday to contact for service. Received a text message vs a phone call. I replied stating I had a frayed cable. Was informed someone could come Monday. I said ok but that no one would be available until after 430. I got a reply of okay. Every week day? I said I would be available Thursday and Friday all day but never received a reply. Four hours later I texted again and said I found someone else who fit our schedule. Again no reply. Would have much rather had a phone call as text messages are impersonal and unprofessional and the lack of reply even before notifying I found someone else left me feeling unimportant.

Ro
Review №27

JV Garage Door did an excellent job ordering and installing my new garage door. I will recommend them to friends and family.

Sh
Review №28

Great service and affordable pricing!! The only call I make when it comes to garage door service! Thanks Josh!

Ad
Review №29

Great experience, they were able to repair my door quickly and without issue, definitely recommend!

Je
Review №30

Excellent service. I would highly recommend to friends and neighbors.

De
Review №31

They did a good job and fixed our garage door fast!

we
Review №32

I called JV Garage and the phone was personally answered by Josh; not some answering service or a VM. This was a nice plus. Ive called multiple big-box places and left VM, and no has YET to call me back. Josh stated they could replace my broken torsion spring and the springs were on their service truck, and indicated they could arrive at my house in about 2 hours. 90 minutes later, the repairman called and was on his way and arrived vert shortly there after. While on the phone with Josh, I informed him my springs were brown coded, and he denoted they had the springs on the truck. The repairman only had ONE brown, and ended up replacing both springs with a red & green spring. I wanted both springs replaced as they were about 9-10 years old. My expectation and agreement with Josh was I would get brown coded springs, and received a green/red; colors DO matter as the colors denote the weight capacity of the springs. Josh did state the steel is #2, and the springs were rated for approximately 13000 operations.As the service was promote, polite, and efficient, I am concerned if I have the correct springs for my double insulated door. After multiple conversations with Josh, and google searches on torson spring colors, Im still not sure. The job is done, the price was better than the big-box guys, they came out the same day I called, and I personally like doing business with a personal owner.Again ... good service, polite, neat, efficient, timely; time will tell if I have the correct springs.

Fr
Review №33

Great work at an affordable price !

Jo
Review №34

Trusted local professional business

Information
1 Photos
34 Comments
4.8 Rating
  • Address:136 E Walnut St, Independence, MO 64050, United States
  • Site:http://jvgaragedoor.com/
  • Phone:+1 816-875-8872
Categories
  • Garage door supplier
  • Construction company
  • Repair service
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
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