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Carolina Made
400 N Indian Trail Rd, Indian Trail, NC 28079, United States
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Carolina Made
Comments
An
Review №1

Friendly staff & customer service!! We purchase shirts from them for screen printing often & they are always so nice to work with!!

Me
Review №2

Drove in from a little under two hours to pick up some last minute shirts. I am thankful we found this company. I called this morning and was walking through exactly what I needed to do. I arrived and walked up to be welcomed and handed my order in less than 2 min (probably really a minute). Having such great customer service and inventory - doesn’t make me mind driving. Thank you guys!

Ms
Review №3

Love the quality of Tshirts!!

As
Review №4

Carolina Made is a great small business! They have a wide selection of shirts to choose from and the staff is super helpful and friendly!

Ju
Review №5

Great selections and prices!! You all are awesome.

Lo
Review №6

I’ve wanted to us CM since I started making shirts but they only did wholesale with a Tax ID. They just recently started selling individual or small batches of shirts and I am so impressed with their service and thankful to have a local retailer like them! They are prompt, helpful and have a huge selection! Brandon is quick to answer any questions and he’s a great representative of this company. I’m proud to support this local company and not some big online retailer. Thanks Carolina Made!

Za
Review №7

Great Customer service.A real family environment!

Lo
Review №8

Great supplier!! Amazing customer service

Ca
Review №9

Carolina Made has FANTASTIC customer service.Above everyone else in the region.In the last two years, every time ive had a rush, a problem, or a question - Brandon answers the phone or replies to my e-mail almost immediately.After working in this industry for 10 years, I can not think of one other supplier who has even come close to the service and attention to detail we get from this company.Really appreciate everyone at Carolina Made.Thank You!

Ma
Review №10

Best company in the wholesale imprint-able business!! Hands down they have the best customer service and prices!

Ch
Review №11

Will not sell to you if you dont have a Tax Id for a screen print or Embroidery company. which is understandable until I went to there web site and seen the main log was Imprintable sportswear for everyone They should rethink that statement EVERYONE WITH A TAX ID FOR A EMBROIDERY OR SCREEN PRINT COMPANY. Which we own a company and I offered to use our Tax Id for it and she said she couldnt take it.

lo
Review №12

Carolina Made has been the best company that I have ever worked with. I have been in the Apparel business for over 20 years and I have also been in Screen printing and Embroidery for 16 years. They go over and beyond to satisfy their customers. Their customer service is on point. Their warehouse workers do a great job as well. Thanks for all you do.

Ka
Review №13

Nice staff at front and at pick up gate, on line ordering is good. I have an issue with items that are not local, often shipping cost more than the item and this needs to be fixed. One of your competitors offers ship to fedex store for a flat 4.99. Also CM should have an option where we can pick up locally if the item needs to be shipped from Eden or other locations.

tr
Review №14

In regards to the comment specifically naming me - Im sorry you felt the need to make this a personal mission for you to slander my name and that of the wonderful company my dad has spent his life building. We treat customers with respect and own our mistakes. I didnt blame UPS; I simply gave another reason for the issue we were discussing. For anyone interested in seeing the emails between myself and this customer please contact us and Ill share.

Sn
Review №15

Weve worked with the Carolina Made for over 5 years and have nothing but good things to say. Any issue is handled immediately and all of the employees are a pleasure to chat with on the phone.

La
Review №16

I absolutely love working with this company! Mrs. Kathleen is my go to sales rep and she always gets us fixed up and prepared for our oncoming orders. They’re are lifesavers and what help us keep on printing!

De
Review №17

The have the most amazing customer service & receiving department.

Mi
Review №18

Professional and fast service

bt
Review №19

Horrible customer service and packaging of products. Weve repeatedly asked that our items be shipped in boxes, not bags. Trigg Cherry, family member of the owner and vice president, likes to blame UPS. Please feel free to contact us for the email exchange we had w/Carolina Made where Mr. Cherry accuses us of avoiding his phone calls. Absolutely unbelievable. We chose to email him for this exact reason...so that we would have proper documentation of our exchange, as they ALWAYS make excuses for the damaged products, and blame the shipper. Our 6lbs. of products arrived in a torn bag, dirty and unusable. We requested a call tag for the damaged merchandise (1 piece was damaged) and his response? Just keep the item because it would cost more to get it back than its worth What about the fact that we now have a damaged item we can not use? Why would we want to keep it? Weve had this issue w Carolina Made since 2014, which is why we ceased using them. Weve called numerous times & asked that our account be flagged to ship only in boxes. We gave them one more shot & this is how it turned out. We dont have time for such nonsense and will no longer use them. Buyer beware!

Ni
Review №20

Well-run, family owned business that still puts the customer first. Great service. Great people. Great products.

Ka
Review №21

Great service all the time! Great prices! Wish they had weekend hours for pick up

Ap
Review №22

I called to ask for a price because I own a brand...The customer service representative wouldnt sell to me because he said I had to order through a screen printer or someone in the industry. So Im about ready to spend $5000.00 with another company...Thank you ! If I hadnt had such a bad experience over the phone with you I would never have found the deal I just found!!!

Ru
Review №23

We absolute love Carolina Made and their customer service. We have never had a problem with our products, shipping, or anything else.

Le
Review №24

Love these guys and gals and local too you have Peace of Minds business

An
Review №25

Great, will order again

T.
Review №26

Absolutely love the atmosphere, friendly staff and very eager to fix any issues you may have.

Ti
Review №27

They dont seem to be very interested in setting up an acct. Good luck

Tr
Review №28

Great company great people. Excellent customer service!

LA
Review №29

Ordering is easy online and pick up is quick

Da
Review №30

Great customer service. Love being a leader to pick up verses shipping.

Ce
Review №31

Orders are always correct and very prompt, if the say it will be ready by 12:31 it will be!!!!!

ha
Review №32

The people are always SUPER NICE!!!!

Al
Review №33

Amazing experience to be part of this family.

pa
Review №34

Design dress to like

Mi
Review №35

Always friendly!

An
Review №36

Love THIS ❤️ place!!!!!!

st
Review №37

Good products and services

Be
Review №38

Great place

Ll
Review №39

Great people

ba
Review №40

Helpful staff

Ro
Review №41

Good people

26
Review №42

Thanks

Information
4 Photos
42 Comments
4.6 Rating
  • Address:400 N Indian Trail Rd, Indian Trail, NC 28079, United States
  • Site:http://carolinamade.com/
  • Phone:+1 704-821-6425
Categories
  • Clothing store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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