Indy Honda quickly diagnosed the problem with my Honda Odyssey and I was out of there in 2 hours with a perfectly running minivan. All the staff that I worked with in the service department were polite and patient with me in explaining the issue and cost. I am a very happy customer!

Since moving from Houston, TX to Indy 3/2020, Kevin McDaniel has been my service advisor. He has always treated me with the respect, explain everything about my vehicle when I bring it in for oil changes and tire rotation. Everyones always courteous the dealership has a welcoming environment. I trust them with my 2018 Accord Touring....

My service experience was excellent, from booking online to the way I was treated in person. The staff were friendly and knowledgeable and set realistic expectations. They called when they said they would and were done when they said they would be. I would absolutely recommend.

I loved the sales lady. She was awesome. I also liked the finance guy. He seemed super knowledgeable.

We always receive great service at Indy Honda. Work is done promptly and skillfully. We appreciate your service.

Great service! Consistently friendly and fast service with confidence that the job has been done properly. Kevin has always been very helpful and takes time to explain procedures to be performed with clarity.

Brian Beck is an amazing person to work with, I called him by 2 pm and he said come by got there by 6 pm and we had a deal by 10 am the next day. I have purchase several cars from him and its always a good experience. Jason the finance manager is also very helpful and I would recommend working with. #TeamHonda

Do NOT take your vehicle here if you are female.Kevin in service tried to kill me. I had my Honda towed to this location from 50 miles away and Kevin loosened the cap on my radiator to try to create a secondary problem. Kevin tried to kill me because he didnt like my bumper sticker. Kevin didnt answer phone calls. Kevin forced me to pay for two nights at scabby hotel and did not solve any of my car issues.Kevin waited three days to tell me nothing was wrong with my truck. He was wrong. I had the car fixed in Pittsburgh when I was safely away from Kevin. it was 102 degrees outside and I fixed my car on the side of the road. Kevin intended for my car to overheat to screw me over. Im lucky Im smart. Kevin assumed I was dumb.Who loosens the cap of a radiator to try to kill someone with a battery issue? Kevin.I am female and luckily a mechanic so when Kevin set a trap, I was prepared. Fire Kevin.

Pamu is da Man! Such a great experience here. Love our new Pilot. #hondaforlife

Went there on a mission to buy a truck. Was put in touch with Casey. Casey was very friendly and professional. No one was pushy and everyone I met was very friendly. Highly recommend.

Although I wasn’t thrilled about buying a new vehicle, I was very happy with the folks at Indy Honda. We received a fair offer for our trade and a good deal on a new Accord. The process was quick and easy and our salesman Scott and finance guy, Brandon both did a great job. We will definitely be back when time for another Honda.

Jami was fantastic! She kept me updated and also let me know about service that would be needed in the near future and costs. Thank you!!

I purchased my Honda CRV(used) from Honda Indy. I live in another state. I was told because I purchased a car from them, I would receive 2 free oil changes from any Honda dealership in the USA. I even called my sales person a few days after the sale to ask where the paperwork was for the oil change? Oh it’s in the system. So here I am sitting in my local dealership awaiting my oil change. Guess what? No free oil change listed in any Honda system. I called and spoke with the finance person. He said there is no such program. Um, wait, I was told by Seth several times there is. There was an offer to have the sales person call and explain. What? No need to explain what you told me. I was lied to several times. Not a pleasant experience with this dealership. Quick for the sale, slow on customer service. Shame on Indy Honda.

By far the worst customer service I think I have ever experienced. I’ve been leaving messages with the sales manager and the service manager and have yet to get a phone call back. They dropped the ball several times. Ive called and left messages with several of the employees and they said that they would hand deliver my messages and still no phone call. I hope the right person who values their customers see this review and something positive comes from this. I also heard the GM is on vacation. This all started when I called to make an appointment for my brand new Honda Insight. A third party does their appointments and unfortunately made a mistake and had to push out the scheduling a week. Unfortunately I needed to get it in there before I went on vacation and called Honda west to see if they could fit me in. They agreed and said Indy Honda would be able to send them a coupon to get my free service. I called Indy Honda and was told that wouldn’t be a problem and my coupon would be there. I was also told they would call me once it was complete. That was on Thursday 7/29/21. My appointment was for 8/2/21. They had plenty of time to set that up and call me back . I called Friday, Sat, Mon, Tues, Wed, and today to find out why I never received a phone call back but nothing. When I called today some joker was laughing about the situation and told me all he can do his give his manager Bill the message and hopes he calls me back. Ive been friendly and patient but that is running thin!Edit: Just received a phone call from Bill the service manager and he was the light at the end of the tunnel. He was fair and got me taken care of.

I was able to get the car I wanted. The service was amazing! Working with TK was a great time.

Pasqual is fantastic to work with! I highly recommend him. Pete the sales manager is wonderful too! Very friendly, not high pressure!

Thank you Jami Phillippe for your exceptional service and knowledge in taking care of our Odyssey’s flashing check engine light within the hour! So we can travel home quickly and safely back to north of Chicago.

It took longer than I expected. Also, they were not able to put my sunroof down and said it would cost $430.00 just to take down the headliner. Interesting enough, a friend went on U-Tube and found out how to reset it and was able to put the sunroof down.

This was my first time with Indy Honda and I had a very good first impression, Kevin took care of my car and provided all answers about my Inquiries, very satisfied with the service Chris in parts service is very friendly and professional, I recommend this location to everyone.

We just purchased a beautiful new Honda Pilot from Pamu at Indy Honda. Pamu was very informative, upfront and truthful. The sales manager gave us a fair amount on our trade-in and got us into a brand new Honda Pilot for a fair price. The finance person, Chase (might have been Chance... cant remember) was quick and helpful. This was our first experience purchasing a brand new car and we couldnt be happier. We highly recommend the sales team at Indy Honda, especially Pamu. We will definitely be back for our next car purchase!

Working with TK is always great. I love my new 2022 Honda HRV!

I got my car serviced at Indy Honda recently, The people here are great and helpful, My car caught up some major problem and Lindsay my Service rep helped and updated timely about the progress. I appreciate all their effort and certainly recommend the place!

Loved my experience at Indy Honda. Joe in Sales and Malcolm in Finance we’re awesome. We’ll be back again!

Very pleased with how smooth the process went with getting my oil changed and tires rotated.

Casey (sales guy) was excellent. Very friendly and easy to work with. We did receive a fair offer on our trade and paid a fair price for a used Honda Van.I would watch the finance guys. During our buying process they lost the down payment, asked three times about the address of payoff, and ended up having to have another power of attorney signed and sent back (after we left with the vehicle). Not real sure we got the best rate with their finance guys at the helm. Also, make sure to ask about the hidden fees - they do have a $250 (or $350) fee that nobody mentioned through the buying or financing process. In fact, now that I think about it, nobody ever sat us down and went through the contract - I had to ask for clarification after the fact.

We bought a brand new Honda Pilot a year ago. Since the date of purchase, it has been in and out of the service department several times with the same issue. There is only one field guy who can “fix” this issue and he seems to be spread thin. All Indy Honda will offer is a shuttle, which was acceptable the first few visits, but I no longer have the patience to log hours waiting on Indy Honda to get their operation figured out.

I bought a truck today from Indy Honda and am very happy for going there. They gave me a great deal on a used vehicle and gave me more for my trade than I expected. Lamont was my sales guy and he did a great job. Ryan Piercy, the sales manager was easy to work with too. I highly recommend these people for new and used car sales.Thanks 👍

The work was done perfect and I am very satisfied thank you!

Love my new Passport. Mark Pio was great to work with

My husband and I have two girls, a 5 year old and an 8 month old. We had decided on the Honda Odyssey for the safety ratings and adjustable seats a while back, when we finally decided it was time to purchase we shopped around. We didnt experience any negative dealerships, but definitely some high pressure sales types. Then we made our way back to Indy Honda where we had originally started looking and had met Pasqual. We had an awesome experience the first time we came in, where we had just been getting information on the different types of Odysseus and years. No pressure and very informative. A month later we returned and purchased our Odyssey from Pasqual. Highly recommend Indy Honda with Pasqual as your car sales associate.

2 service visits this year and both have been good experiences!Will go back!

Very professional, friendly service was completed in a timely manner.

Very nice service. But could have batter loaner car service. Apart from that good place to go.

Prompt friendly service. I had a recall issue and they took care of it immediately. I only had to wait 3 minutes. This is the definition of excellence in service.When I am ready to buy a car... I will be coming here.Indy Honda maintains the excellent reputation on behalf of Honda Motor Company. Great Job !!

I remained in the showroom while the technicians were servicing my vehicle. They worked diligently to provide good service.

I brought my 2005 Honda Pilot in because there was a whining noise while the engine was running. Nick diagnosed that the issue was probably related to the alternator. This in fact was the problem. Indy Honda replaced the alternator and completed the work as scheduled. Great service!

A few bumps & set backs but managers were willing to listen & make it right. I had a safety recall & previously owned car deal 👌🙂

Our sales agent, Ricky, was very professional and respected that I knew exactly what I wanted. He didnt pressure me at all on choice and did not try to upsell me, which I really appreciated. Would ask for him again.

Drop my car off on Wednesday, June 16/2021at 9:45 for a 1045 appointment they took all day to look at it until 445 -5 o’clock ! I had to call them to find out what’s going on there was no communication from the advisor at all! I never got my car back until 3 o’clock the next day June 17/2021 !The only good thing was bus the shuttle bus drivers were amazing of course when they were told that people need a ride home and/or picked up! I was lied to by so many people at Indy Honda in Greenwood about oh I was about to call you or they’ll call you back in 30 minutes to an hour to tell you something never one time did anybody call me until the next day to get my car! I had to find a way to my lung doctor a very critical a very critical appointment that I cannot miss ever!!!! Very disappointed in the time I had to wait for my vehicle all over a simple window main control!!!! NEED WAY BETTER COMMUNICATION AND CUSTOMER SERVICE AT THIS PLACE!!!!! ALSO WAY OVER PRICED AS WELL!!!!And to add to it, the problem wasn’t even really explained,just it was the control panel on driver side! !

**Update**So the service Manager replies to this review and says to call to further discuss. I have called 3 times in the last 2 weeks and left 3 voicemails with no return calls. WHAT A JOKE!!**BE SURE TO BUY EXTENDED WARRANTY** Just a fair warning be very careful when purchasing from their used inventory. I bought a 2012 Odyssey from them in Feb 2021, at the time of purchase I was provided a CarFax showing the service history, according to it the van was always dealer serviced and was in great shape. I noticed some front end noise, went to my local dealer 3 of the 4 shocks/struts bad, sway bar links need replaced, timing belt tensioner leaking and needed over $4,000 worth of work!! If I had not purchased the extended warranty I would have been out that money!! I called and spoke with the sales agent who stated that there was nothing they could do since I took it to my local dealer. Im very disturbed that there was no disclosure about the issues and how did their mechanics not know all this work was needed??

Customer interaction : 1/10They will hang up the calls before you finish talkingResponsive ness : 0/10You have to chase them for information.Transparency: 0/10You work with one salesman who tells you that a vehicle is ordered and is expected in a week and you call up Indy, they say they dont find you in their system.I dont recommend buying cars from here at all!!!!!I m curious to know what sort of answers management will come up with the feedback above.

Lamont Carroll was beyond amazing. We walked in right before close and he was more than happy to still great us with enthusiasm! (We didnt know they were closing.) He sat with us and answered all of our questions. He sat an appointment for the next day to come back and test drive. He never seemed annoyed with my questions or anything else. He was never pushy and full of helpful information! It was very refreshing!

Sales and finance group great.Our sales person was exceptional.No 5 star, due to the process. Sales people need assistance from your techmical or other appropriate staff to be tasked for gasing cars, switching tags, getting cars for test drives,etc it would go smoother for the guests purchasing cars. Our wait 3.5 hours.

Very helpful, friendly and professional team.!

Kevin explained in detail issues that were found and what was to be done - He made sure we could proceed at each step, Hoping the transmission flush and software update does the trick.

Outstanding service. Friendly people and got me in and out quickly.

Straightforward and easy. Pamu was very good about answering questions and showing us features on the vehicle that I was unaware of, and made the process easy and as quick as possible. I did NOT feel pressured or experience and high-anxiety sales or F&I tactics. Great overall experience!

Pamu was the best salesman ever! He knew all the details about the car, and clearly conveyed the details of my trade in and purchase. He expected me to visit Indy Honda at some time, but even though I didnt have an appointment, he was well prepared when I arrived. I really appreciated his integrity and efficiency. I had visited several other dealerships, and I got by far the best deal from Pamu at Indy Honda.

I bought a Cadillac XT5 2018. The price was fair, the service can be improved. The car was delivered with oil life of 55% and 1/4 of gasoline. The deal was ~27K, therefore saving ~150 for not filling the tank and not changing the oil dont make sense to me. After contacting the manager, he just told me that they forgot to reset the oil information, and used cars are delivered with 1/4 of gas. Barely enough to get to the closest gas station.Most of the dealers are more careful and appreciate more the business with customers.

Worked with Gary! He was great!

Finances and bought our previous leased honda pilot. Fast friendly service and easy to work with on payments. Exceptional warranty options.

There Honda service is worst. They don’t deserve even 1 star. My appointment was 11am and I dropped my car there for oil change service. It suppose to be ready by 1pm. But after waiting almost 3 hrs, I picked up the car and drove home. When I reached home low tire pressure light came on. When I called them they said they forgot to calibrate the tire. Then I have to drive back to Indy Honda to fix them. It took them almost 5hrs to change oil after the appointment.

After a slight mishap at the beginning of my interaction with the dealer via text, the issue was quickly resolved. Having most of the paperwork done by the time I arrived to the dealership was a plus. Didn’t waste a lot of time messing with upgrades or high pressure sales. Devon quickly got me in, paperwork completed, paid for car and went over the features of the car and I was on the road. Answered all my questions I asked.

Great experience with Ryan and John T. Got me out in about 3 hours, which is quick when buying a new car. Only down side is they did NOT have the color I wanted. Its ok. Color is always fixable..

Very dissatisfied with my experience with Indy Honda today. My Honda was dropped off around 3pm yesterday by a tow truck. I called Indy Honda at 4pm yesterday asking if they were able to look at it but my service advisor was busy and I was told he’d call back in 20 or so minutes. 6pm rolls around and I had STILL not heard from my service advisor. I called and the person on the phone told me they were unable to look at my car so they’d call me when they opened at 7:30am. The phones were down today so I showed up around 10:30am asking if they had a chance to look at my car(gave them 3 hours since they opened) but my car STILL hadn’t been looked at. I left and got a call almost 2 hours later saying my 2009 Honda Accord needed $900+ of work for a STARTER and that it would be 3 hours of labor. My stepdad immediately told me that’s too much. I called a family friend who is a mechanic and he quoted me $400 for part AND labor. I ended up having my car towed to his shop and he did the work in less than 2 hours. I took it to Honda in the first place because I trusted you guys but your services are extremely overpriced. I feel taken advantage of. Also not pleased with the customer service from my advisor. My mom and I have been Honda customers since 2006. I was going to buy my next car at Honda but I will no longer be doing business with you guys.

I called the service department here and was pleasantly surprised when they were very helpful in getting me in for warranty work. An unnamed east side Honda dealership on Shadeland didn’t want to do it because I didn’t buy the car there. Though I’d bought 3 new cars from them in the past. So I am happy to see someone at Indy Honda still wants my business.

I would not usually give 5 🌟 unless there is something which created value for customer. Was recently here to buy new car. The process was very straight forward with no unobvious twists. sales team is awesome. Was caught up in unusual situation on delivery and thats where 5th 🌟 got added.Superb handling of unusual issue by Tim(Sales Associate, not sure of name). The coordination and customer service was managed very smoothly.Good job Guys.

My Wife dealt with John Weaver. Excellent salesman. The most pleasant car buying experience I’ve had and i hate dealerships. I’ll be coming back in a couple months to get a newer civic or accord myself. Very pleased. Keep up the good work you guys know how to treat buyers.

Jason S. and Ryan Adams were great to work with. There were very helpful, knowledgable, and efficient in helping us lease a new vehicle. As repeat customers we appreciate the great service we continue to receive.

The car seems to be a good shape, the pricing was fair, and the sales person worked with us patiently on the details of the transaction. Good experience overall.

The coustomer service was way better at dryer vw

Corey and Brandon were both very friendly and helpful. They made the process easy and quick. I would recommend Indy Honda to anyone ready for a new (or new to you) ride! Thanks again.

Between Connor and the management team, we were able to purchase a really nice Honda Odyssey. Connor really worked hard to get us the best deal. We actually visited Connor 2 times before we purchased the van. We visited the first time looking for an Odyssey and then the second time we thought we might downsize to an Accord. After, a week we decided we couldnt live without a van. Connor was very helpful and knowledgeable about the different vehicles we were looking into. He told us things that the dealer we had purchased our Civic from didnt tell us. The deal was easy and went pretty smooth. Connor will work hard for you! Ryan Nesta helped us with financing and helped us to get the best interest rate for us and keeping our payments within the range we wanted it. We really enjoyed our experience! We had some bad experiences with Bob Rohrman dealerships before but we had such a great experience at Indy Honda with Connor! Go see Connor and Indy Honda you wont be disappointed!

Please inspect the car your buying from this dealership very carefully, I bought the this traded in Corolla from IndyHonda they kept pressuring me to buy the car and saying there are many other people interested in buying the car. The price I got was fair but I did notice some issues with car first the they didn’t have a second key, there were paint chips on one side of the car. The bumper was a little loose on one side and a glass chip they didn’t mention when buying the car but then when I called back they said they have repaired it. They said the car went through a multi-point inspection and detailing. But in fact there were various issues so I don’t know how this passed their inspection. I had to pay $280 on repairs, even the stuff they said they fixed and provided me documentation about wasn’t fixed properly.

Casey was very polite, listened very well, went above and beyond to get the color and model we wanted from a different dealer to have ready for us. Kept us informed through the whole process. I liked the variety of models and colors on the lot and how Casey was patient and answered all my questions.

Well it was a good experience fairly quick people kind and friendly had oil change done tires rotated only problem was I didnt even make it home before the light for tire pressure came on

My service tech was awesime.

Went in to consider a trade on our Pilot. Adrian and Frankie worked to get us a deal that was a win-win for us. Easy transaction, personalized service, knowledgeable and customer-driven approach. Thanks for the smooth transaction and working to get us into a new vehicle. Customer loyalty incentives are great!

Exceptional service again!

First time buyer at Indy Honda. They had the car was looking for and was willing to deal. BUT I was told that they would detail the car and have it ready for me the next day. I drove 1 hour to pick the car up and it hadn’t been touched. I feel if you say your going to do something, then do it. I took the car home dirty and paid to have it detailed myself.

Great staff and service

Straight-forward. I did my homework, saw they had the lowest price for what I wanted in the area. When I went in, I told Jake what I wanted and how much I was willing to pay. I had an in-good-shape trade-in and they gave me more than I anticipated (it helped that it was paid off). I financed through Honda at 1% less than my banks pre-approval interest rate. I would definitely buy my next car from them, but with the two Hondas I own I probably wont need new cars for a decade.

Purchased a used Honda van and dealt with Ryan. Sales process was a bit shaky at first, but Ill give them the benefit of the doubt given the current pandemic situation.After about a week of communicating with another associate at the dealership, Ryan took over our sale. Once that happened, we were able to have a clearer understanding of how we might be able to work out a deal that was right for us. And, ultimately we were able to agree to terms we were happy with.All the while, it was a pleasure doing business with them. Sorry Ive forgotten his name, but whomever finalized our paperwork with us was very pleasant, also.I recommend doing business with Ryan, and Indy Honda.

Great place to get scheduled maintenanceperformed on your vehicles.Thank so much Kevin...Job well done.

My sales associate, Casey Loughlin, was very patient and professional in aiding my search for a new vehicle. Nice selection and competitive pricing!

The absolute best customer service!

Very clean and professional place. Very nice people. I would definitely buy a vehicle from them if I had the money to buy one. Everyone should check this place out.👍👍

I was looking for a gently used car and I found it! Corey was helpful, informative and best of all, no pressure. This is my 2nd Honda, 1st from Indy Honda, and I have to say... I love my Honda!

Ryan was great. He was knowledgeable, friendly without being pushy, and very personable. This is our 3rd purchase from Indy Honda!

Adrian was great to work with. Everything went very smooth.

Extremely long service wait time. My appointment was at 10:15am I did not recieve a phone call for a simple battery check until 4:30pm. Staff is not customer service driven. Extremely overpriced services.

Shopped for a new car on Presidents Day and worked with Adam W, who was a pleasure to work with. Test drove a new Accord EX-L, which was a great car. He also gave me a very fair trade in value for my old Jeep. While I ultimately bought another brand car elsewhere, I felt extremely well treated by Adam and look forward to having Indy Honda service my wifes CR-V when it needs it.

This past Saturday my two boys and I stopped in to check pricing on a Honda Pilot. Lamont Carroll was our salesman. Lamont went over and beyond to make us comfortable while numbers were being ran. Dealerships need more salesman like Lamont Carroll. He is kind, caring, and understanding. Ive always loved Indy Honda, now I love it even more. Thank you Lamont!

Always helpful

Our salesman, Brian Beck was outstanding!

I received some of the worst service of my life when I brought my car to Indy Honda to have it serviced. During the course of my experience, Indy Honda:Performed a service on my car that it wasnt brought in forPerformed a service on my car without asking permission or informingof priceRepeatedly did not follow up with information when they had promisedto do so.Made excuses around their mistakes related to that their staff was newand their computer system was poor.Told me that work was complete on my car, resulting in my driving in,and then not having any work being done at all.Refusing to offer up solutions, requiring me to demand a response.Acted like I should be grateful for the unasked service they hadperformed on my car and provision of a loaner car while they completedwork they said had already been done.Provided an insulting discount in making up for their mistakes.Took an inordinate amount of time to respond to a summary of theirmistakes, which culminated in a 5-word response without anysubsequent action.Ive had excellent service at other Honda dealerships in Indianapolis and would highly recommend taking your car to one of these locations.

First time customer. Went in to get an oil change (said it would be around 1hr. Ended up spending almost 2 1/2 hrs. A concession was made on the bill but my boss was calling me wanted to know why I was not available, because there was a customer wanting his work done.But, the people at Indy honda were nice and apologized for the inconvenience....

Great service! Pamu worked with us until we found the perfect vehicle. We highly recommend Pamu and Indy Honda!

Shout out to the sales team at Honda been here for a half hour walking around looking at cars walking through the show room actually wanted some information about getting a new car and everyone ignored me. Actually pay attention to customers and maybe you’ll sell some cars rather than losing customers.

If you want to spend all day haggling over nickels on a used car you could probably do that here. But if you want a no hassle, fair price from decent human beings on a used car thats been prepared the way a used car should be, then this is your place. We dealt primarily with Pamu and he was a total professional who treated us impeccably. Everyone did, really. If youre within a 2 hour drive like we were, and they have a car thats in your ballpark of interest its worth a trip. I would buy from them again, and especially from Pamu, in a heartbeat,

Jake is the person who is helping us with our purchase. Hes been very helpful, knowledgeable and isnt afraid to ask questions if he doesnt know the answer. He was very patient with us as we had many questions. I highly recommend this place.

Today I took my Honda odyssey in for an oil change & multi points inspection. Normally, this is done by my husband. But today, I took it in and was taken care of by Kevin M. Kevin treated me so well & made me feel so comfortable. He was the the nicest customer service that I’ve ever experienced. I’ve been in the US for about 8yrs & have found that many working in customer service jobs, should not! Thank you Kevin for providing EXCELLENT customer service towards me while waiting on my car to be serviced. I am certain that I will return to the Honda at US31 & stop 12 for future vehicle maintenance!

Very pleased with my experience at Indy Honda. John was very helpful and did not use any pressure techniques, which I appreciated! I feel that we got a good deal on my car without any complications or usual games. Great service and salesman!

I’ve done 4 transactions with Tim C and he’s really great! He recognizes me anytime I’m there-even if it’s for an oil change. They don’t try to just sell you on something and are mindful of finances and ability. I’ve had my vehicle serviced at the dealership all but once and I’ll never take my car anywhere else. They’re easy to work with and genuinely care about me and my car.

Engine light came on. Took in and they checked everything! Very thorough and very friendly service when picking up my car.

Indy Honda did a recall on my Honda Civic for the air bag ... and they were true to their word that it would take an hour and a half ... it took almost 90 minutes exactly ... the reason that I am giving four stars instead of five is that they ran my car through the car wash and the equipment broke off one of my side mirrors ... they have ordered the replacement mirror, and the other is taped in place for the time being ... but this means taking more time to go back and have it fixed ... I know that this is maybe something they had no control over, but then maybe routine maintenance on their wash equipment might have prevented it. No big deal ... still four stars.

We stop at Indy Honda for a quick service while on a trip. They went above and beyond to help us!

The service department was very busy but operated so smoothly that it didn’t feel busy. Everyone was friendly and professional. I really feel like they were truly honest... not common when getting your car fixed.

Dennis in parts is the man! Very friendly and knowledgeable. Got me exactly what we needed for our van! Will definitely be a repeat customer!

Really nice people until you have a problem. Bought a new car in 95 and in 09. Service dept took care of the 95 great back in the day. But my 09, our trust of service dept is NOT good. Trusted that they checked out all the things they were supposed to with maintenance. But recently showed me filters which hadn’t been changed in years and 75,000 miles. Brakes squeaked for the last 8 years...they always say that they found nothing and brakes just squeak sometimes. Last time they changed oil, they again said...brakes just squeak sometimes. Two weeks later, metal on metal sound. Had to have the brakes redone including rotors. Tried to get a response from the manager, and after weeks of calling and no return calls, we decided we were NEVER going to go back there. I want to buy another new Honda, but I will NOT be getting it from them. So sad that service dept has gone so far downhill.