Great to find a B&R! My granddaughter loved it and cant wait to go back.
Im so sad to see this location close. Ive been a lover of Baskin Robbins for YEARS. This location always so nice and kind. I hope to see a reopen in the future.
Betty was AMAZING today! Top notch friendliness & customer service! And the heat was out in the store but it didn’t stop her from being such a Wonderful person!
Please update your hours. I called ahead and your recording States that you open at 11. I drove 30mins and turns out you dont open until 12.
Been here a few times and service is not bad, consistent. AC must have been broken in the store making it uncomfortable and there was a longer than usual line. Felt bad for the employees who had to be in there all day.
It was hot inside the store, horrible leak in the ceiling right over the ice cream. Ice cream tastes old/freezer burnt
Not doing samples right now an charged $0.82 for the chocolate rim dipped cone? Decent service. Love the sign in the window.
Ive cream is great, employees are super nice and they say Thank You and smile. Now thats customer service!
Been a regular here for years and the 31 flavors keeps me coming back. The oreo n cold brew is a must try but nothing tops my old time favorite chocolate chip!!!:)
Really not good business to have the soft serve down at 6pm in the evening time, either it really was down or the employee was just to lazy to make it for me
Great ice cream
Safely & respectfully following covid-19 guidelines, which is excellent! Baskin is always a hit, so the icebreaker (to no surprise) was great!.
My husband and I had the pleasure of enjoying an Oreo Polar Pizza ice cream treat with a brownie bottom. It was delicious! The Oreo crumbles on the top were an added bonus. We would definitely enjoy it again!
Exactly what you would expect. It was busy but the staff was working hard to get everyone through.
My husband and I frequent this ice cream shop and have always had a pleasant experience each time! The younger workers are always so kind and patient and they also seem to have great work ethic! Sometimes the shop can get busy, but hey, its worth the wait! We normally go in the evening but we went during the day once and the older gentleman working had great customer service and we enjoyed talking with him!
Very delicious banana hot fudge sundae I had. Baskin Robbins is getting hard to find these days. The wait time was long, but worth every delicious bite. The only reason I wont probably go again is it so far away from me. Other than that excellent.
I loved it! My favorite flavor will forever be “Rocky road” & “pralines n’ cream”, customer service was 5 Starts !! Young lady named “Perla” or “pearla” helped me pick up my flavor and help me with ordering a cake for my birthday in September, she was super patient with me! Would definitely come back !!!!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
The ice cream here is wonderful. They have so many flavors to choose from. I have to stop here on a warm summer day. It just completes the day.
Excellent warm brownie sundaes. I got the chocolate cherry chips. OUTSTANDING! Wonderful way to wind up a beautiful spring weekend. Highly recommended. Thumbs high.👍
Friends and I came into the store an hour before closing time, we were planning on sitting down to finish our ice cream. There was a worker in the dining room sweeping and already putting chairs away so we couldn’t sit. My friend put her purse on a table to let him know we were going to sit down, but he proceeded to put away all of the chairs. We didn’t feel welcome or invited at all.
Very delicious banana hot fudge sundae I had. Baskin Robbins is getting hard to find these days. The wait time was long, but worth every delicious bite. The only reason I wont probably go again is it so far away from me. Other than that excellent.
Nice treat even on a cold evening. The Baskin Robbins is warm inside so you can enjoy the ice cream without freezing. Had a nice day in Glendale/Broadripple area today!
I always enjoy Baskin Robbins. The selections are great. The service is great. The employees are very helpful. You can try the flavor you think you want. My favorite is German Chocolate cake ice cream which is seasonal. I usually get a cup but the cones are fantastic. The sundaes are delicious.This is a family friendly place. Enjoy and create your own ice cream dream.
Clean, efficient, the girl working there was really polite. 👍🏼
Its ok!
Great place! Savanna was especially helpful! Love it!!!!
I love baskin-robbins ice cream. I always always get the butter pecan it is so delicious and fresh all the time
Thank you for your amazing service, Tamya and Arianna, especially when you both got super busy!😁😁🌟
I tell you what nothing but great service!!! Went in at the last minute right before close and they done an awesome job of helping me out! Will definitely be back.
The ice cream takes me back to middle school and the workers are extremely entertaining. 10/10 experience!!
This use to be my favorite place but every since they hired the new people there is No capuchino blast and there machine is always broke they just say that to not do it there starting to sound like McDonald’s it’s the people they hired
Love going to Baskin Robbins! Love the fact that you can buy a 1/3, 2/3, or a whole tub of their wonderfully made ice cream. It works well when you do not have a Baskin Robbins close by.It was Saturday night and they only had 1 employee working. (Not a wise idea for a Friday or Saturday).... We purchased 3 of the 1/3 tub cuts and while that takes time to prepare there was a long line that had formed behind us.
My sister and I ordered a cake the day before our Mothers birthday and we scheduled it for pick up the next day. When we arrived at the location it was 11:09 am and the store was not open. We waited for 45 minutes hoping someone would show up to open the store. We called corporate, who told us someone may get in touch in 1-2 business days! We then had to drive 20 mins away to the Carmel location and even though we called ahead, they still couldnt help us. This is horrible business especially considering we already paid. I will not be using this location again.Updated **The franchise owner was so kind and remorseful when he arrived. He refunded us for part of the order and apologized. Apparently the opener did not have keys to open the store so he actually came in to do it. I am pleased with the way he handled the situation and Im willing to return my negative review.
BLACK WALNUT MY FAVORITE AND THEY THE ONLY ONES WHO HAVE IT. LOVE THIS PLACE
Great ice cream. Service is nice and friendly.
Service is usually good. Tonight I went in and noticed that no gloves were worn, first time seeing that. Then, the guy had his hands in his pocket, and proceeded to handle the cone. I just think its unsanitary. Not to mention cleaning up then servicing a customer without washing your hands. I walked out
Update your hours. New around here and the nearest Baskin Robins near me is this one, drove 23 minutes just for it to be closed when it says it closes at 10PM. So, thanks for that
So happy to have one here I love it here brings back childhood memories
Went inside one customer one employee stood there for 5 minutes didnt get a hello or even looked at so I left
I enjoy Chocolate Almond the most! It was one of my late Mothers for ice creams. I want to get the largest size they carry if possible. 😊😊😊😊
I have been frequenting this Baskin-Robbins for many years and have always been satisfied but unfortunately today I must let other people know that sadly it has gone downhill tremendously. My last 3 visits to thisBaskin Robbins have been terrible.this is my list of things in my last 3 visits.1 A leak in the ceiling behind the counter that was leaking on top of the counter over the ice cream.2 The Quality of the ice cream has diminished tremendously my friend and I both noticed very large chunks of ice in her ice cream.3 The date of 10/19/2019 I’m not really sure if it’s the smell of spoiled milk or the smell of sewer gas that was most overwhelming but the fact that the Music was so loud that no one can hear you order was the straw that broke the camels back for me.
Very friendly service. Despite a lot of people in the store, they were fairly quick. And as always, a great variety of flavors.
It was my birthday and I was excited! I loved the ice cream!
Loved the jamoca cappuccino blast. Date was very pleased with his cherry shake said it was made just like he asked
Horrible experience. I’ve ordered a cake two separate times and each time they don’t have one available. The owner is not helpful. DO NOT ORDER CALES FROM HERE!
Love it here! Try their lemon custard!
The girl there was sort of new an didnt know how to make a smoothie but the shake was very good😁 will be coming back soon
Excellent customer service. Clean and inviting.
Kids friendly and delicious ice cream...they have a huge variability...also ice cream cakes ideal for birthday parties or special events
Has a lot of good flavors and family night on Tuesday is always a hit
Supra friendly, love the ice cream. We had a good time. We snunkd out w/ out the kids.
Good ice cream great setvivr
Who has more flavors than Baskin-Robbins!?! Great ice cream
The service was good..the ice cream was very good...
For 5 bucks they should at least pack the cone. Wont ever go back
Nice atmosphere 💜🍦🍧🍨💯
Has gone extremely downhill. Service has been terrible.
Its good ice cream, but service can be stressed during a burst of rush.
Love the atmosphere and the staff is really nice, not to mention the Best Chocolate Fudge ice cream ever
Very clean nice staff and the ice cream is pretty good lots of choices
Ordered a custom cake for my husbands birthday, great staff and customer service!
Ice cream cakes are so good here. Get deals and free cones when we sign up.
Top of the line. I go here when I dont feel like settling for less.
I went on my birthday and the service was nice and quick
The kids and I made a put stop here after a visit to the dentist. The cashier was friendly as she waited for my little people to try samples and make a selection. I als joined the baskin robbins club and recived a free cone. Seems like the emails and text are not overwhelming. Lol
Cant go wrong with BR
Bitter sweet moment because they didnt have my favorite...wild n reckless but they saved the day with a new flavor splish splash its delicious
Love this Baskin Robbins! The service is great and it is very clean!
Their ice cream is always delicious
The best ice cream ever!
You havent had ice cream until youve had Baskin-Robbins ice cream
Most densely packed scoops of ice cream I have ever seen. Finally got my moneys worth from an ice cream shop.
Still reminds me of why its been my favorite since I was a kid!
Always a pleasent experience. Never a long wait and very friendly staff
Awesome staff, bunches of flavors to choose from, and Crystal the cake decorator is amazing
Went through drive thur.Very slow service.
The Wal-Mart of ice cream heaven yummmm
Ice cream all year long. Even in 10 degree weather.
Always love going there
Fast. Friendly. Fun!
So many flavors to choose from plus they have weekly specials!
Great service fantastic ice cream
Service was great and the store clean.
Great service with clean storefront.
Always has my favorite Ice creams every time I go there!
Delicious 😋
Ice cream is always delicious
Its Baskin-Robbins, you cant expect less.
Love their ice cream!
Always satisfied 🤤
Very very nice
My ice cream didnt taste right
Great selection and good service
Pretty girls and ice cream
The bestest
As always, best ice cream ever!!!
GOOD ICE CREAM