My garage door motor needed maintenance and Overhead Door was quick to respond. The technician (Jason) easily identified the issue and fixed it immediately. I told Jason this and I’ll post it here, this was the best service I’ve had by anyone in the seven years I’ve lived at this house. Friendly, honest and efficient at a reasonable price. Hands down would recommend them!
Josh/Kyle was prompt on scheduled inspection/installation.They were very courteous and informative on the spring replacement.Scheduling was also very efficient. I had my service scheduled within a week of calling and even could of had them at my residence within 3 days.Will recommend for service.Would like to work with Overhead Door in the future for B2B with my employer, EADS Roofing.Thanks again. Josh & Kyle.
I was not at home when Josh arrived and figured he would leave because of such. I received a phone call that he was there and would wait 15 minutes. That was unexpected and is why I’m taking the time to write this post. Once there he was friendly, knowledgeable and got the job done professionally. Door is like new.
Just had spring replaced on one of my garage doors Service tech was great. Knowledgeable and friendly. Called before coming and was right on time. Thanks Overhead Door!
Couldnt ask for better service from start to finish and the end product was beyond expectations. Such a pleasure to deal with an affordable, courtesy, and professional company that delivered the entire package! John is a true craftsman, which is hard to find these days. Will continue to recommend you to the countless neighbors that have complimented your work!!!
We hadnt had our garage door inspected since moving in. So a tune up was a bit overdue. Craig was able to identify, explain and fix the issue with out door quickly. He was professional and very efficient. Pleasant experience.
I would highly recommend Overhead Door Company of Indianapolis for any garage door repairs, annual maintenance or replacement. When my garage door failed to close, I called Overhead Door and was greeted by Rob, one of their skilled technicians. Rob was able to simply look at my garage door and opener and detect that the spring was broken. He went straight to work on replacing the part. The service and level of attention that Rob put into replacing the spring and, more importantly, repairing the bottom panel was outstanding! Id give Overhead Door an A++ rating.
The technician, Kyle got here early and did a wonderful job. He explained everything to me and was very professional. I will use Overhead Door again
Kyle was my service provider. He texted me to let me know his arrival time. Upon his punctual arrival, he was pleasant and friendly. He identified my problem and repaired it quickly and at a very reasonable price! I will continue to use the Overhead Door Company for my garage door needs!
Our garage door opener was malfunctioning. At the request of a neighbor we called Overhead Door. Scheduling was easy and the staff I spoke to was friendly. The technician, Joshua Smith, called to let me know when he would arrive and he arrived in a timely manner. Joshua was pleasant, friendly and thorough. He was patient while I tried to explain our attempt to fix the problem ourselves. He quickly identified the issue and was able to fix it. He lubed the garage door parts and cleaned up all the drips. I appreciate that he opened/closed the garage door several times to ensure the issue had been resolved. Again, Joshua was thorough, friendly and efficient in his work. He was not in a hurry and explained things thoroughly. We will definitely use Overhead Door in the future (and we’ll request Joshua) and will recommend their service to others. Thank you for great customer service and a job well done!
Andrew has been working on our garages at our community for a while now and we think he is great! Always so professional, polite and patient with us. He consistently goes above and beyond for us. We wish he would come out every time!! ~Kelly from Sunlake Apartments!!!
I had a broken spring, Overhead Door came out next day and fixed it quickly. The tech, Jed, was kind and quickly fixed my issue.They also resolved an issue from a previous visit(with the previous owner of the house) where a spring they installed was too short. I probably wouldnt have known it was wrong either way, but Jed made a point to ensure I was taken care of.In my short experience with them they seem like a knowledgeable and honest company. 10/10 recommend.
I called in for service on a broken spring Monday morning. It was fixed nearly right away. I was grateful for a cancellation and getting a call back.
Very prompt service on a Saturday morning call. I figured I was calling to set up an appointment for several days out. Nope. Said the tech would arrive same day in a couple hours. He did, and replaced both out springs in less than an hour. Awesome! Heartily recommend!
Just wanted to thank J.D. our Overhead Door Service tech. He did a great job for us here @ Hartshire Lakes Apts.last week.Thanks J.D.!
Josh was sent to replace the springs on two of our garage doors the same day they broke. He was very efficient and extremely knowledgeable in doing the job. My husband and I were very pleased with his work. We would definitely recommend Josh and Overhead Doors to anyone needing assistance with garage door installation and/or maintenance.
Excellent service. JD was very knowledgeable and extremely helpful!
We always use the original Overhead Door Co. for our garage door issues. They are friendly, prompt, cost effective and very knowledgeable. Our most recent experience with Kevin as our tech was no different. Highly recommended!
We have had nothing but positive experiences with Overhead Door and most specifically, with JD. He is very knowledgeable and friendly and has been able to pinpoint the issues we had immediately. Thank you, JD! I highly recommend Overhead Door!
This was a simple and good experience. They came out the same day we scheduled, and had the parts to fix it right away. Communication via text with the technician was great. Overhead Door installed this several years ago, and I’ll use them again next time too!
Jed was helpful, explained what he was doing, very thorough and solved our problem. Highly recommend.
Kyle was very professional. Did the job quickly, high quality work. Customer service was very knowledgeable when I set the appointment. Outstanding experience all around.
I have used The Original Overhead Door Company for years. At this point I wouldn’t go anywhere else. My two huge double doors are Overhead Door Company installed and have lasted beautifully for over 20 years.I had to have a spring replaced and the company sent out Jason. Wow! Great choice!!! This guy is super friendly, very communicative and relaxed. He worked extremely efficiently and had the two springs replaced in under the time he told me. He whistles the whole time he works which makes everything even smoother. The door works great as expected. I’ll be calling these folks the next time I have an issue.You can ask for Jason but I suspect he’ll be busy from all the other people requesting him. But what I know of the company, there are several more who’ll make you just as happy.Kevin Friedly
Hi, I had a wonderful experience with the Overhead Door Company. Especially with the technician named Kyle he was so pleasant, professional, kind and he had a lot of patient with me as far as showing me how to reprogram my remotes. Kyle you’re the best and we need more people like you!!! Thank you for everything!!!
My garage door opener had suddenly stopped working on a Sunday evening. After trying to no avail to fix the issue myself, I Googled garage door servicers/sellers to call the next morning, and resigned myself to a sleepless night, as my garage door was stuck in the up position. I was extremely worried because replacing my garage door and opener was not on my financial agenda, and I just couldnt imagine another night with my garage open. So, based in part on the very positive reviews/ratings, I decided to call Overhead Door Co. of Indianapolis.I called them shortly after 8AM and made a same-day appointment for arrival by noon. The service tech, Jason texted me 30 minutes before he arrived. Jason was Excellent! He was friendly, personable, and really went well above and beyond to provide a solution to my issue, and take care of me -At a very reasonable cost. It was very obvious to me that Jason cares about his customers, and knows his stuff. I just cannot stress enough how pleased I am with the outcome! Although I wasnt ready to replace my garage door today, I will at some point in the near future, and when I do, my first call will be to Overhead Door Co. of Indianapolis...And I will ask for Jason. Believe the 5-star reviews!
Josh arrived exactly at the time he gave me. He got to work right away on the tune up & repairs needed on my door. He was very knowledgeable and efficient as he got the repairs done & got my wireless entry pad reprogrammed & working. Overhead Door of Indianapolis is now my go-to business for anything needed on the door. Josh was a great Ambassador for for them.
Josh and Matt serviced our garage door today. They were punctual, thorough and very considerate. We have used Overhead Door company. For many years and so has the rest of our family.I highly recommend this company.
Called for service around 1pm, Rossilyn took the call and determined that because cars were trapped in garage and I couldn’t lift the garage open manually, that I needed immediate service. She contacted JD service technician who arrived around 2:30pm. JD was professional, efficient and friendly. He replaced the spring in about 1 hour, did a couple other checks and adjustments, and finished up with billing and on his way before 4 pm. I was thoroughly satisfied with the response time and service. Highly recommend Overhead Door Company of Indianapolis.
JD was AMAZING ! He communicated well, arrived on time, diagnosed our problem and had it fixed in record time. He gave us tips on how to maintain our garage door, when to have it tuned up, etc. Great work ethic and representation of his company. Would DEFINITELY recommend him in the future to family and friends. Thanks JD !!
Kyle was here on time and same day service from Overhead Door. Everything up and down works fine now. All connections tightened. All rollers lubed and door cleaned. Nice job Kyle. You are welcome at my house any time.
Kevin was great ! He was fast and efficient. He was very nice and friendly. Thank you so much for such good service. Diana
Called Overhead in a semi-emergency. I had a technician out within 2 hours. He (Josh) was extremely friendly, helpful, and understanding. Very positive experience.
Kyle T was my technician and he was very personable, polite, and efficient. I asked for assistance with my garage door opener yesterday and had it done next day. Definitely 5 star company!
JD was the service tech. He was awesome. You could tell he loved his job! Arrived when he said, got the job done. Wouldn’t go with anyone else!
Both springs had broken on my garage door the night before. Called Overhead Door the next morning at 9 a.m. The representative said they could have someone out between 3 p.m. and 7 p.m. She said Jason would be taking care of us and he would text me when he was on his way. I got a text around Noon that Jason was half hour away! He was here a little over an hour and replaced both springs at a very reasonable cost. I was even able to use a $30 off coupon on service I downloaded from their website. Outstanding service. Thanks Overhead Door Company!
Our garage door broke one of the side cables, making it impossible to open as the other cable was still attached. Just a word of caution, DO NOT cut the other cable. The spring tension that keeps those side cables taught is pretty extreme and will hurt you if you decide to try and cut the cable. Call a professional and save yourself a trip to the ER.Speaking of professionals, that is what we got. JD has 20+ years and took great care of us. He showed up on time, called before arriving and efficiently made the repair at a very reasonable price. He explained why we had the problem and took additional steps to make sure that it shouldnt occur again. We had a rusted bracket that was causing the cable to corrode faster than it should. While here he also replaced the bottom seal and programmed a remote Home Link in our car that I never could get to work. Ask for JD by name...you will be glad you did.These guys are THE Overhead Door Company. If you want the best, call no one else.Thanks JD and Overhead Door Co. of Indianapolis.
JD was on time, very pleasant, and did an exceptional job repairing all 3 garage doors. You can tell he knew what he was doing and ensured that everything was working well prior to finishing. I use overhead garage door services a lot and JD has been out before and I am always pleased with the work.
I made a call just after 8am and had Josh show up about 4 hours later. One of my springs broke and Josh was able to get 2 new springs installed within about 30 min. I would definitely suggest this company to anyone needing garage door help. We are currently moving into a new house and Josh was even nice enough to give me suggestions for new garage door openers and quoted me an installation fee!
The Technician Kevin was prompt, knowledgeable, courteous and very helpful. He answered all of our questions and walked through instructions in a friendly manner that made it easy to understand. Highly recommend this company and will use them again!
Kyle was knowledgeable and courteous. He replaced my wireless keypad and programmed it. It was an easy and pain free experience.
Called because a sensor went bad and door wouldnt close. Came out the next day. Fixed in minutes. Working better than new. In 7 years I have had Overhead out a few other times and have always been great. They do great work. The issues never come back. Appreciate the speed and professionalism. Thank you!
Our serviceman was Josh. He was punctual and let us know ahead of time when he was on the way. The service was quick and reasonably priced.
Service rep. was very knowledgeable and found our problem. He fixed it but also gave us useful information about maybe replacement of the door in the future. Thanks 👍
JD did a great job replacing the broken spring on my garage door. He was very friendly and knowledgeable. He also lubricated and tightened other miscellaneous items on the opener and door. My door is back to running great again. I will definitely use you again, thanks!
JD was awesome so very nice and polite told me everything he was doing and what was wrong. He had everything fixed in no time I will only use Overhead door no one else would always love to ask for JD to do the work at my home. Thank you JD
Kevins was both efficient and friendly, took care of the task quickly. We appreciate their service and timely efforts.
Texted ahead to confirm arrival, introduced himself, explained options for key pads, and was skillful in installation. Would recommend and would definitely use again
Great job Overhead door. Thank you Rob for fixing our garage double door springs. He was wonderful. They have good customer service, great price and are reliable. I would highly recommend them for garage door problems.
Our door spring snapped at 9 p.m. Friday night and Josh from Overhead Door Co. of Indiana arrived at noon and was finished replacing the spring by 12:30 p.m. Saturday. He was quick, friendly and answered our questions. He did great work and well recommend Overhead Door Co. to our friends and family.
My garage door opener had been stolen from my car. JD was very prompt and knowledgeable on the subject and was able to talk us through resetting the new remote. Will 100% use this company again off of our experience with JD!
On my way to leave work this morning, my garage door spring broke leaving me unable to raise or lower the door. I contacted overhead door and they got me on the schedule today. The customer service was great. My garage tech, JD, arrived promptly and quickly got to work. Very clean removal and install of a new spring, in only about 25 minutes our garage door was working again. He also took a minute to grease all the hinges so the door didnt squeak as bad. Great experience with overhead door. I would definitely recommend them to anyone in need of garage door maintenance and I will surely be using them again in the future.
JD went over and beyond fixing the problem we called about. He explained exactly what had gone wrong in terms that we could understand.Next we told him there was a loud pop in our garage door and wondered if it was OK. He proceeded to move several things and go up and fix that problem also.He had been down to lamb lake at my daughter Tanya Smythe’s home just yesterday. She had used overhead at my recommendation.Then I told him about a totally unrelated issue regarding recently installed storm door. The one we have at the back of the house slides up and down very easily. I assumed we were getting from same overhead. I was not here when they installed but we we are 80 and it’s very difficult for us to go down to the floor to operate screen into storm and reverse. The one from Lowe’s slides up and down very easily for us. He is going to check to see if overhead carries that easier mechanismOn a scale of 1 to 10 I give JD and 11
This company is the greatest!! Very good work ethic. They text you to know they are on there way and approximately time. The repair people know what to do and in a timely matter. So kind. I have used them since 2013.
Josh and his Overhead Door associate were friendly, knowledgeable. They efficiently and thoroughly repaired the garage door opener. Additionally, they identified other worn parts and quickly replaced those,, ensuring everything functioned properly.
Josh provided exceptional service. He was prompt, professional, courteous, and efficient in getting the job done and resolving my issue.
Couldnt be more pleased with the service of Rob from Overhead Door Co. of Indianapolis! My garage door broke in the morning and my car was stuck in the garage. Rob showed up in the afternoon and was pleasant, professional, and made me feel like a valued customer. He was efficient and got my garage fixed in a timely manner so I could get to my sons baseball game. I will definitely use Overhead Door Co.again and highly recommend them to others!
A very good job and he was very polite and explained everything to me would have him come back again
Prompt and quality work. Our tech Craig was timely and professional. Excellent service.
Jade was the most professional, polite and pleasant worker I ever met. He assessed and repaired our garage door in no time. Jade answered all my questions regarding future maintenance without pushing for any additional service. Price wise I dont think you can bit it.
I was unable to use my vehicle do to a power outage and my garage door wouldn’t open. Once power was restored my door did not work. It was late in the afternoon and after calling, Josh the repair technician, was at my door in 30 minutes. He was pleasant, efficient and was able to fix my door without any hassle. Nicole was the phone operator that set up the appointment. She listened to my dilemma and was so nice to me even as she explained that my circumstance could end up being costly. Josh was able to fix the problem at no extra cost on top of the initial service fee. I have never used overhead door company before. I will definitely use them for all work from now on. Thank you very much for the great experience!
Jason did a wonderful job repairing our garage door. He was a very pleasant and positive person, a happy worker, whistling, humming, smiling. He explained what was done and gave us reasonable expectations at a reasonable price.
Josh and Matt did a super repair job. Efficient, knowledgeable and polite. I highly recommend Overhead Door. Will definitely call again for maintenance or repairs.
Id give them 6 stars if I could! This afternoon (a Saturday) we heard a loud bang and had no idea what happened until an hour later when we tried to open the garage door and realized one of the springs had snapped. We called Overhead Door around 5 and they had J.D. out by about 8. So great emergency service!Once J.D. got here he was right on point in getting me quotes for different spring options and he did an extremely professional job in installing the springs and then tuning up the door so it wouldnt squeak. Its running way better now than before the spring broke!I recommend them for any garage door repairs or if you need a new door!
Was able to get service very quickly after calling and technician was professional and efficient. Issue was resolved quickly.
Josh was wonderful to work with! He was prompt, professional, and personable. We have a newborn at home and he graciously accommodated us while he was working. It was a wonderful experience all around!
Your employee SKYLER came out promptly for appointment to fix my garage door. He did an efficient and totally outstanding job. I also asked for new rubber lining on bottom of door and he did that as well right on the spot with material on hand . customer service and friendliness excellent. thank you so much and ladies in office as well scheduling .
Excellent service by this company! I’ve had a need for service twice since my new overhead garage door was installed (both minor things), and each time they were out promptly and took care of the issue quickly. The service technicians are knowledgeable and friendly. Highly recommend!
Heading to a Friday wedding in Wisconsin, and our vehicles were trapped in the garage that morning. Called Overhead Door, and they could have someone there to fix our garage door spring when we returned. Josh arrived early within the timeframe we were given, and he had us back in business within an hour! Now we have an upgraded spring that will give us longer door life.
Josh Smith was absolutely the most professional, organized, and courteous technician that I have experienced in several years. He replaced both springs and adjusted our door in record time. This is the best our door has operated in several years. I would gladly recommend Overhead Doors and his services to any future customers.
The service tech arrived in good time and worked quickly to install two new springs. I am very satisfied with the results!
JD provided excellent service on my door repair and also gave much-needed & appreciated maintenance advice to help extend the life of both my door and opener.
Same day service…in time and didn’t take advantage. Wife backed into garage. Fixed a roller and trim work. Looks and works great. $150
Another Great Experience with Overhead Door! Craig was on time, very professional and got us taken care of quickly! I highly recommend Overhead Door!!
Kevin S. was extremely professional and help my grandparents with issues they had with the garage door. Definitely an asset to the company. If they need anymore help with the garage door they will request him again.
While Im not a fan of the 4-hour arrival window, JD did text to let us know he was coming and arrived on time. He made quick work of the spring repair, which reminded me why i called him instead of having my husband attempt to do it himself. After the work was done, JD went above and beyond. He checked all the hinges to make sure they were still fastened tightly and even lubed them for us. Definitely will use Overhead Door again so my husband doesnt break anything.
Kyle was very knowledgeable and proficient. We were very satisfied with his work.
Very understanding, poor man we had a mystery problem. He found it fast. I had to leave him and take my father in law to the doctor. He was very professional, called me when he was done, and locked the garage doors. So appreciate honest business people. Yes, I recommend overhead door.
Jed was very helpful in getting our garage door working. We needed a new spring. Now, we have an operational garage door!! Thank you, Jed, and Overhead Garage Door, for getting here today in a timely manner.
I called in the morning and was scheduled for same day. The service tech, JD, texted when he was on the way and arrived within the allotted time frame. JD was very courteous and knowledgeable. He was patient and explained what he was doing to fix my door. He did not pressure me to buy extra parts or replace anything. I really appreciated his help and the work he did on my garage.
The service tech let me know he was coming and arrived as promised. He took care of the service and kept me apprised of what he found. I was very satisfied with the service.
Josh was friendly and fixed our garage quickly. Will definitely call Overhead door again in the future!
JD was fantastic! He helped teach me a lot about what was causing the issue while fixing the issue and willing to give tips to help maintain the garage doors. Very personal, knowledgeable and communicative. I dont see why I would want to go anywhere else.
Prompt service and very reasonably priced. Rob replaced my broken garage door torsion spring very quickly and shared some great tips on my doors & openers... very satisfied!
Arrived at house less than 5 hours after call and had spring replaced in 30 minutes or less. The tech (Kevin) was very knowledgeable, polite, and quick. I would definitely recommend this company for you overhead door needs.
Craig was very knowledgeable, friendly and professional. He fixed our issue quickly and made sure everything else was running smoothly as well. Highly recommend.
JD is the best service engineer weve ever had to come to our home! He was prompt, efficient, incredibly knowledgeable, provided easy to understand education about our garage door & anticipatory guidance for the months to come. He is clearly an expert in his field! Thank you so very much JD!😊
Service was as promised! JD worked efficiently while teaching us to care for our garage door. We’ll call Overhead Door for our future needs without hesitation.
Everything was amazing- Kyle was so kind and efficient and we were pleased with the entire visit!!
Outstanding service. Technician answered my questions and did the necessary service.
The service tech arrived promptly, assessed the problem, and fixed it quickly. Very happy with the service thanks
Garage door spring broke and company was able to get a technician to my home within 1 hour on a Friday afternoon.Jason knew exactly what to do and had new springs installed within 45 minutes.I would definitely recommend their service.
I had an issue with my key pad and opener for my garage. Joshua Smith was my service tech, what an awesome dude. He done an outstanding job, friendly and knew what he was doing and got everything taken care of. He even listened to my stories and didn’t fall asleep….haha, Great guy,overhead door is lucky to have him.. thank you Joshua!!!!
Very professional. Fast service at a great price. Very happy.
Josh’s customer service, explanation of the problem, and cost effective solution was wonderful. Hard to find such talented and committed people. Josh is one of them and he is backed by a company that manufactures high quality products. We have been customers for over 15 years. No plans to look anywhere else!
Very friendly and professional. Quick fix. Reasonable prices. Will use again and recommend.
Our garage door stopped working and we were able to schedule a next day appointment. Josh arrived on time and was automatically able to diagnose our problem. He also pointed out two additional parts that would likely need changed in the near future.Josh was able to quickly fix all three things and was transparent with cost throughout the whole process. Would highly recommend!
Josh was great, very thorough and detailed. Focused only on what needed fixing. A pleasure to work with. Due to an incorrect part and apparently a bad replacement part this fix took Josh several trips back, but he did a great job of analyzing the issue and contacting anyone he needed to for help.
Overhead was able to get a technician out to my house the day after an unfortunate emergency situation. Rob came out to help and was extremely friendly, knowledgeable, and accommodating. Highly recommend!
Very fast service and very professional. Jed was excellent and the pricing was reasonable.
The spring on my overhead door broke on Thursday. I called Overhead Door and was given an appointment time for the next day. The service man showed up on time and quickly replaced the spring. I asked him to also replace the spring on our 2nd door since it was the same age. I also asked for new garage door openers and he had them on his service truck. They came prepared with all the parts I needed for my repairs and the service man was polite and efficient.