We’ve always had a great experience with ProCartz. Our custom golf cart was built by them and it is served there too. Always prompt friendly service!

This was hands down the best customer service experience I have ever encountered. Mike and Lindsey were nothing short of amazing. My cart wouldnt move and they came and picked it up and worked through all the issues and got our cart back to us before the 4th of July weekend. I recommend this place for everything you need for your golf carts!!

Procartz sell junk! I bought a cart 2 years ago used 6 mos. All the rest of time it was broke down waiting on parts .called procartz said it can be this or that no help spent over $1500.00 on parts & labor cart still not fixed going to junk the cart and start over. procartz lied to me from the start . they should not be in business . stay away or you will regret it .very dissatisfied

Great place for custom golf carts. The owners are amazing to work with to get exactly what you want and need.

Great customer service & their technician Mike was very helpful. I highly recommend this company if you want to be taken care of. Thanks again

The ProCartz showroom is so much fun to visit. Mike and his team are a true pleasure to work with, they love carts and it shows in their awesome customer service. if you are in the market for a cart, I would highly recommend that you make a visit to ProCartz!

Very nice and congenial. great customer service and always do a great custom job!

We had been looking for a Cricket Golf Cart. We live in Ohio but the up North of carmel in Noblesville and found it ironic that we were able to see one of these units so close to our home town. Pau actually came in on Sunday because that was the only time we were going to be in the area, showed us the unit we wanted and we said sold. We made arrangements to pick it up the following weekend (4/29/17) and received full instructions on how to collapse the unit as well as maintenance. We will definitely purchase another unit from them. Their customer service is great.I

These folks are very nice and customer friendly. Theyre clearly going through some growing pains, which I guess is a good thing. I had to schedule my paint job 4 weeks ahead of time. I was told it would take about a week which ended up taking more like 10 days total. So a little more than 5 weeks from my perspective to get the job done. On the positive, I was extremely pleased with the results of the paint job.The owner also recommended I replace my rear leaf springs. So to schedule that work, I had to get back in line which was another two weeks lead time. This work took 4 days to get my cart back.While at an event one of my buddies noticed my rear shocks no longer had the end bolts holding the rubber grommets (Club Car) basically the rear shocks were dangling on the bottom. While I dont know for sure if the rear shock bolts have to be undone to replace the leaf springs, my best guess is if they were, they were not securely put back on with a retainer or lock nut. If on the other hand they werent touched to replace the leaf springs, I guess they must have both coincidently just fallen off at the same time. Not the expert.Lastly, I ordered a couple end caps because I took the top off. The end caps fit on the side of the cart that covers up the two front legs that mount to the side of the cart for the top sun roof. Just cosmetic. They told me twice this was ordered and backordered and would be notified when they came in.I never did hear back from them. Waited about 30 days, so I went online and had it at my door step in two days.All in all a nice bunch of people, as stated theyre a growing business (which is good). I would have liked to scored them higher, but felt the lead times to schedule work were pretty far out. Also not sure about the the leaf springs, but as far the end caps go, Ive since learned theres multiple sources these end caps can be ordered from. Im gonna call BS that these were ever ordered, thus the story this is on backorder Its been well over 30 days. I got it in two days, and couldve had it overnight. For something as simple and cosmetic as the these end caps, are shouldve just referred me online instead of the its ordered and backordered story. My two cents.I have a bunch of plans for tricking out my cart. I probably would use them again. There nice people, and working to improve the business, which is ALWAYS a good thing.Mike

Great work and fair pricing on my golf cart service

Nice enough people. Customer service just isnt there. I went and paid cash for a cart somewhere else after several attempts to buy one at this place.

Very helpful and affordable. Thanks

Fantastic support and appreciation for our needs.

Friendly group of people