user
County Line Ace Hardware
8904 S Meridian St, Indianapolis, IN 46217, United States
Appearance
County Line Ace Hardware
Comments
Be
Review №1

We had quick service! They assisted us to find a piece that we didnt exactly know what was needed and boom! They knew! Nothing better than finding what you know you want but dont know what it is called! We enjoyed our trip. Cant always say that nowadays!

Pa
Review №2

Going to Ace is a blessing. Always someone to help you.Love this store!

Th
Review №3

The people at the Ace on county line are some very nice folks man, Bro they come to you and welcome you in to the store and ate at you service no sweat, My type of place to go get stuff I need alone with great service. Thanks guys, Im thinking if Zach when i speak. COOL DUDE &THE TEAM. GO SEE EM

Tu
Review №4

Helpful and patient. I was under a house working for a few hours before I went to the store and I appreciate their kindness and understanding because I am sure I was not easy to deal with. 5 Stars all day long!

Sc
Review №5

Really enjoy shopping here, the people are very helpful and they have a great selection of grilling accessories and seasonings. Love the Meat Church brand!

Jo
Review №6

Thanks Betsy for assisting me with all my questions and your nice attitude. Recommending this Ace to the max.

Ma
Review №7

Have meet old friends there. Nice store and people. Nicely priced and a good selection. Nice place to go and very stimulating. Will be going back.

Am
Review №8

Very helpful and nice. Literally has anything you need plus unique stuff too. Thank you Ace! Amanda.

Ch
Review №9

I love this ACE hardware. It is well organized and it has my favorite bbq spices.

J
Review №10

My favorite hardware center. Have a question about anything hardware related and they have an answer and some of the best solutions.

Ma
Review №11

No one offered to assist me. That is the reason I went there although the prices are higher. The cashier was pleasant

Da
Review №12

Nice staff. Good selection of a wide variety of hardware and household items. Always helpful and friendly!

Ka
Review №13

Its a newer Ace nice clean easy to find what youre looking for

Ta
Review №14

You are always greeted when you walk in the door. Theyre very helpful in directing you to what you need or answering questions. I can bring my dog and they always have treats for him as well. Just a great atmosphere and good people all the time. I actually drive 15 minutes further past other hardware stores just to go here.

Ch
Review №15

Very friendly staff and very knowledgeable staff

rf
Review №16

This place is very helpful (no ad paraphrasing meant). They cover where the big box stores dont, and the quality has always been excellent

Ma
Review №17

Great customer service, small biz feel with all the items you need! Customer for life!

Le
Review №18

Great little neighborhood hardware store.but nursery did not have any evergreens in May. Very skimpy availability

je
Review №19

Great always have everything I need

Ki
Review №20

The Team Members and Management are amazing! Special thanks to Rod, Nick and Austin! Very customer focused, friendly and professional. Definitely work to meet/exceed customer care. Store is always well stocked, clean (offer hand sanitizer stations around the store). All staff wear masks and social distance. Very comfortable shopping here! This has become our favorite hardware store! Thanks Ace folks!

Ry
Review №21

Clean well lit, well organized great variety and high quality products

Gr
Review №22

Good people & convenient. Easy to get what you need quickly.

Ro
Review №23

The best Ace Hardware Ive been to.

Da
Review №24

Well its good to have Ace Hardware back in the area half the time I go in there they dont have what I need

Jo
Review №25

Had what l needed n and out

Ra
Review №26

I purchased an expensive smoker from this location and had a set date for them to deliver it to my home. On the day of delivery, I had to make several phone calls and make a trip to the store to find out if they were still coming and they assured me that someone was. It finally came to 5:00pm which is the end of delivery so I went inside the store and found out they had delivered it to a different home. The person on the phone and the person in the store did not seem to care about the inconvenience and couldn’t even promise that it would be delivered to me first the next day. I am out another day of work just to wait for someone to deliver an item I was promised the day before. Was offered nothing for the inconvenience either.Update: They delivered first thing the next day and offered something for the inconvenience. I understand that the holidays are busy, but I was told the day of that it would be delivered so I should have gotten the delivery. Thank you.

Je
Review №27

I love this place. They are known for their tools and hardware. But, did you know about their grilling section. Wow. Fantastic variety of grills, charcoal, pellets, accessories, rubs, seasoning and sauces. The folk are so nice and helpful. Do yourself a favor and stop in. I assure you that you will come back!

be
Review №28

John the elderly man in hardware section was so helpful. He found the alternative of what I needed. Thank you sir.

Ja
Review №29

Friendly people, lots of products, would recommend to others

Mi
Review №30

Very helpful very clean

Ka
Review №31

Beautiful hardware store! Im so glad they moved from their old location! Ill be back!

Vi
Review №32

Great had ever thing I need.

Ma
Review №33

Friendly staff. Always someone offering to help you..& everything you need * moreLove it

Ja
Review №34

Great selection of grills and accessories. The staff is AMAZING, knowledable, professional and very helpful. Great place to shop!

Ji
Review №35

They had 10% off Weber grills over the Labor day weekend. No one else was doing this. Its rare to get a discount on Weber Grill. The sales associate Austin was so helpful.

Mi
Review №36

Good place to find what youre looking for they also do small repairs on lawn mower is and we tremors

da
Review №37

Has the feeling of a small-town hardware store while having mostly everything you need. I find it much more convenient than bigger hardware stores. Prices tend to be higher at times but it evens out with the friendly staff and very nice grill and lawn area.

Er
Review №38

Employees have been helpful / friendly during my visits and the location is convenient. Keep it up

Da
Review №39

Really want to support small stores over big box but they make it difficult. The employees seem very anxious to assist customers, but not a single employee was wearing a mask. Three different sales people made no attempt at distancing while offering uninvited help. The city will require masks starting tomorrow but too little too late. I can understand a decision to not require mask on customers, but to not have your staff masked to protect your customers seems very shortsighted.

Ro
Review №40

Great service

ja
Review №41

Some times I have a hard time getting help at this location. I normally go too Ace for the help.

Ch
Review №42

I love this store, the staff always had time to help and they make you feel welcome. The prices are a little too high for some items but sometimes its worth the convenience.

Mi
Review №43

Nice store a little pricey compared to lows or menards but convenience helps with extra cost

Ko
Review №44

Very helpful staff. Massive grill showroom, plus paint, power tools, and a new garden center this season - if they don’t have it in stock, they will order for you and give you 10% off...nice way of proving they are your neighborhood hardware store. 👍

Le
Review №45

Austin and Zach were super helpful in our green egg purchase. They went above and beyond in answering all questions we had. Would definitely recommend coming here for any Green Egg purchases.

Ph
Review №46

This store has just about everything you need in one stop.Wonderful sundries, Something fun for everyone. Great staff who know their stock & where its located. Wonderful folks to do business.

Po
Review №47

Great store, unfortunately this time they didnt have what I needed. But its a specialty piece so thats OK.

Mi
Review №48

The customer service here is fantastic! We could not get a bolt of of a power steering pump, and an associate took his time and and got the nut off. Ace has earned my business from here on out.

Ka
Review №49

Great atmosphere

ad
Review №50

Staff members are very helpful and they have damn near everything in one store for all projects

Ju
Review №51

I was able to get in and out quickly and I had a coupon for 5.00 off a 5.00 purchase.

Di
Review №52

Called ahead and spoke with person who said he could sharpen scissors. Took scissors in over a long weekend as we desperately need them at work. When I dropped them off, the front desk person stated they don’t sharpen scissors after she spoke with her manager. I responded that I spoke to the guy who does it, and he told me to bring them in. He also told me it wouldn’t take long and would cost $8 a pair. He even asked if I was wanting to wait for them to be sharpened and I said, no, I don’t mind waiting but I’d like to be able to budget my time. Four days later, another guy calls and said they can’t sharpen them because they don’t have the tool they need to do it. So I waisted four days when I could have taken scissors that are needed in a hospital to somewhere that could actually do it. I wouldn’t have even minded if they would have called me on day one to tell me they weren’t capable of doing it. Very frustrating.

Ga
Review №53

Great service, friendly and very helpful. Thank you.

Vi
Review №54

Was so excited to see Ace move in locally! My first visit wasnt until two weeks after store opened. Given the newness of the store, was prepared to give decent leeway all around. Good thing ... Since this was early summer, I expected to see more simple garden products featured and for them to be reasonably priced. Found none of the above. Amount and type of products offered was pitiful and horrendously overpriced. Sigh ... Trip not worth the visit.Unfortunately, paying for the five basics I DID purchase was also a bad experience. Took cashier three tries to ring items up (all five of them), even with managerial help, and still didnt get my Ace loyalty card credits. So disappointing 😞 Sorry Ace.

Br
Review №55

Love this store! Friendly and knowledgeable employees. I found exactly what I needed. It was much better than walking around a huge box store. Quick checkout too.

Di
Review №56

Didnt find what I wanted but found other things....

Ko
Review №57

Great that they have higher end products like Green Egg and Yeti but also nice that they also have basic everyday items for the home -- appreciated the kids play area so they could play while we shopped. Staff was really helpful in answering questions. Really nice to have as part of the community.

Jo
Review №58

I am glad we now have a hardware store just up the street. Also the Ace hardware grass seed is the best. Used it couple weeks ago and it really grew fast....

Ca
Review №59

Awesome place, lots of stock in what I was looking for. Very clean and tidy. Staff were very helpful and nice.

Jo
Review №60

Love this place! The staff is always helpful!

Ba
Review №61

Lovely store! Clean. It is well stocked with LOTS of products. I was very impressed with the help I received until I arrived at the check out counter.I was ignored by the two clerks who were visiting with fellow sales associates and then I was charged for a BOGO item. Customer service at the check out was a minus ten. No I am not going back. Ill stick to Lowes.

Fr
Review №62

The employees are easy to find and are always helpful and courteous!

Dw
Review №63

It is nice to be able to buy hardware in a smaller store compared to Home Depot and Lowes.

La
Review №64

As an ACE Rewards Member I was glad to see this store open. Ive purchased from this store on multiple occasions however the last 2 not so pleasant at check out trying to use my Rewards Points.. I later spoke with Rod the store manager without any satisfaction.

Do
Review №65

Always friendly and very helpful. Love shopping here.

Ta
Review №66

Nice clean well organized store but had a bad experience with the price on the weed killer I purchased. The sale sign was still up because someone forgot to take it down.In most cases most places will let you have it at that price not these guys. Doesnt mean I wont go back but 1st visit wasnt great.

Bi
Review №67

Low stock, no business, wonderful how they stay open.

Ma
Review №68

Great friendly service. They beat the big box stores hands down! Convenient location.

Tr
Review №69

Love this place

Gl
Review №70

Staff is always very nice and willing to help find what I need. They also have a great selection of various types of Home Products.

Sh
Review №71

Everything your looking for :*)

Re
Review №72

Like the store! They did not have the inflatable toddler bed we were in pursuit of however. Only online....but the store is very nice and great customer service:

Mi
Review №73

Huge location and selection, and great staff

80
Review №74

Service here is not great.

Do
Review №75

Store is super clean and neat. Staff is really helpful. Household items, yard equipment, and tools!

Hi
Review №76

Friendly staff willing to help you

G.
Review №77

A place where the staff REALLY knows the product. They care, they are knowledgable and they have everything. Easy in and out in a power packed small store.

Al
Review №78

Nice place, doesnt have home stuff.

Co
Review №79

Very attentive sale associates. Help me with all my needs, giving helpful advice on my project. I will shop this hardware store again.

Ke
Review №80

Very helpful staff biggest Ace Ive ever been in everyone should check it out

du
Review №81

Went twice in two days, store very clean and well stocked just after grand opening. Definitely excited for the future of this store as it is very close to home.Customer service was ok not anything to go tell anyone about.Buying a circular saw, had to have a associate get it from back because the box on shelf was display only which didn’t really make sense. When associate came out it was wrong one at higher price so we looked for another, same thing, he had to go back and get from stock room. This seems to be a concern for myself, no one wants to wait for associates to go look for stuff that could be stocked on shelf for take it home today type merchandise.Check out was great guy recognized myself from the night before so that was good and the other associates were friendly as well.Time will help as this is a brand new location.

TJ
Review №82

Impressed. Great selection of tools, hardware, etc. Largest ACE Ive ever seen. Nice and bright, with wide aisles.

mi
Review №83

Fantastic place very helpful staff and a good selection of hardware

Ri
Review №84

Everything you need plus very helpful people.

Fa
Review №85

Absolutely the best customer service Ive ever had at a hardware store! Russ was a blessing and went above and beyond to help me out!

Ja
Review №86

Great place they dont have quite the selection but what they do have makes up for that.

Me
Review №87

Such a nice change from big, box stores! The employees were actually helpful and friendly!

Mi
Review №88

Had everything I needled

Da
Review №89

I like the small hardware stores vs the big box stores.

Ge
Review №90

Great place. Helpful, clean, cool. Would that go anywhere else now.

Gw
Review №91

Went In there for miracle gro miracid. Found it plus 2 other things I needed. Overall nice store, people very friendly.

Em
Review №92

We’ve shopped here mostly for grilling supplies for the Treager rubs mostly. Staff is always very nice, the products are easy to find, and the store is well laid out.

Co
Review №93

Extremely friendly people and they will help you the whole time youre at the store

Sa
Review №94

The employees here are always so friendly and knowledgeable. I will continue to shop here!

da
Review №95

Nicely stocked shelves well organized easy to find what you are needing well knowledge staff

Sh
Review №96

Awesome!! Super helpful. Friendly. Knowledgeable. So happy they are here!!!

Pa
Review №97

Nice place. Very helpful people.

Ma
Review №98

My favorite hardware store, kind employees, glad to have one closer to where I live now.

La
Review №99

Great service! No lines, no waiting.

au
Review №100

Clean friendly and easy to find what you need

Information
24 Photos
100 Comments
4.5 Rating
  • Address:8904 S Meridian St, Indianapolis, IN 46217, United States
  • Site:http://acehardware.com/store-details/17368
  • Phone:+1 317-888-1194
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–7PM
  • Friday:9AM–5PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations