GREAT SERVICE!!! It can be very overwhelming when deciding on the right company and unit. Roy Rogers was very informative and patient. They arrived on time and exceeded our expectations! The first night with our unit we received a text message just making sure everything was running perfectly! I cant tell you how glad I am that we picked them. Do yourself a favor you will not be disappointed! Thanks again to the entire team!

I’ve used this company twice now—for heating and cooling. Both time were extreme weather conditions so I needed service now! Dustin understood the need and delivered! Fast, efficient, and courteous service at an honest price.

Roy himself came out when my furnace went out. Straight up, professional, accurate and trustworthy. If anyone knows me, I do my research. I would recommend Roy Rogers and his team of professionals if you have any HVAC needs. He is the real deal.

Roy Rogers and his gang came before the scheduled time and went right to work. They were all very informative and told us everything they were doing and why. They were a little more expensive, but they have a warranty no one else could come close too. We would highly recommend this company!!!

Roy Rogers and his team did an awesome job for a new AC installation in a really old house that never had AC before. Very professional, awesome customer service, great quality and 100% worth it. He does not try to rip your off.

Roy’s honesty saved me well over $7,000 in what two other AC repair companies had labeled a “necessary replacement.” His thoroughness revealed the easily repaired problem with my existing system and within an hour and a half my system was repaired and fully operational. I will never hire anyone other than Roy ever again.

Great company! They came out and fixed our furnace. Price was unbeatable! They treat you like a member of the family! Honest and trustworthy!

Roy came to inspect our A/C and quickly found our issue. He was very professional and a great guy. He didnt try to over sell equipment like some of the other companies. I will always use Roy Rogers for any maintenance or installs from now on.

We were THRILLED with our service from Roy Rogers. Our furnace had gone out the night before during a snowstorm and the first company we had out couldn’t fix the issue. RR came within a couple hours and promptly fixed the issue for a reasonable price. Our Tech Nikita was friendly, knowledgeable and professional. Huge thanks to Roy Rogers and Nikita for helping us get our heat back on during quickly even with the 8 inches of snow on the ground. 😊

Called around 10 companies and could only get 3 (before Roy Rogers) to respond on Christmas Day. The first one didn’t want to come out, the second wanted $200 for the service call, and the third took hours to respond. I thankfully came across Roy Rogers Heating and Air online. As soon as I contacted them, Dustin text us not a minute later. He came out 45 min later and everything was fixed in under an hour. We were so thankful as we didn’t have heat most of the day. Dustin was very professional and thorough. He went through his diagnosis and explained how he fixed it. This company stands behind their work 100% and does not charge the rest of the season if you have more issues. They have hands down earned our business from now on. I’m happy to support a local business who cares about their customers regardless of time/day of week. They truly will come out 24/7 including holidays. We hated to call on Christmas, but we are so thankful for them! Thank you Dustin!

When my furnace stopped working during an extremely cold winter week I thought Id have to wait for days before I could get someone out to service our furnace, but Roy Rogers came within 2 hours of my call! He truly cares for his customers and explains everything thoroughly. He provides professional, detailed quotes and his pricing is fair and honest. Hes a keeper in my book!

Roy is the best! I moved into a home where he had installed the heat pump system and it is still under warranty.I switched out the old thermostat for a Nest thermostat and have had all sorts of problems.Roy has been there every step of the way to help and advise me.He eventually recommended a different thermostat, ordered and installed it, with a 10 year warranty.Just this week he replaced a heating element on the heat pump at no charge to me as the unit is still under warranty.He responds to every call with help and understanding. Would definitely recommend!

I was really impressed with the expertise of the technicians and the customer service. Another company had made 4 trips and still couldn’t figure out what was wrong. Roy Rogers got our furnace working at a price below the other company’s estimate. We bought the service agreement because we will have them take care of everything from now on. I wish I had found them years ago!

We used Roy Rogers for a new AC unit about a year ago. We were happy with their service, so we used them again when our furnace started making a weird noise. They were honest and very helpful!

They diagnosed my furnace on a Sunday morning and due to it being 18 years old I decided to replace my entire system. They were able to be there Monday morning with all the equipment and had a new Trane furnace and air conditioner installed by the end of the day.The team worked very efficiently and treated my house like it was their own. They left the work area cleaner than they found it and walked me through every detail of the new system.I highly recommend Roy Rogers Heating and Air if your looking for a company that will treat you like your family.

My AC went out on May 21st. On the 22nd, the company that installed the unit 12 years ago came out to look at it. They discovered that the unit was basically empty of Puron and told me I had a leak. At that point, they stopped any further investigation and began to give me an estimate for what it would cost to first diagnosis the location of the leak then the cost of the repair. The estimate was for just under $4600! They also informed me that my 15 year warranty was void because I had missed several annual maintenance calls. I only paid $4800 for this system back in 2009 so I was having trouble justifying spending that much money on a 12 year old unit with no warranty, so I began the process of calling out different companies to get estimates on a replacement. Over the next several days, six different companies came to my home. Not one of them even bothered to look with any depth at my system including the two companies that I specifically asked to give me a second opinion. Fortunately, I asked a neighbor who maintains her system and she referred me to Roy Rogers. I called him and was able to get an appointment the next day on May 26th. I explained my situation and he proceeded to open up the system and after a few minutes proclaimed that he thought he could fix it. For the first time in five days I had hope that I would not have to drop an huge, unexpected amount of money on a new system. He used a few pounds of nitrogen to build up pressure in the line and then sprayed the lines with soap. After a few minutes he announced he had found the leak which turned out to be a very small crack. He confirmed he could fix it and he quoted me a price for the repair that basically saved me close to $10,000! I was (and still am) so very grateful for this mans willingness to take the time to truly investigate the situation, quote me a fair price, and repair the system. He even gave me a one year guarantee on his work. Roy Rogers has a new customer and when my current system does need to be replaced his will be the only company I call. Thank you, Roy Rogers!!

This is a amazing company with great values. The Install with easy and seamless. The price was just in our budget. The Customer service was spot on. It was as if my own family was here installing my system. So thankful for this family own busines. THANKS SO MUCH. Dustin,Matt and Randy was a joy to work with. It was especially nice dealing with the same people though the entire process. Thanks again from my family to yours.💕

Roy Rogers HVAC answered our call right away when our furnace was short cycling and came to evaluate our system the next day. I felt that the quotes they gave us to replace the system were fair and explained fully to us. Dustin and his crew provided great customer service when they installed our new system. Dustin was very professional in explaining the system to me and made sure I understood how to use the smart thermostat. The work was performed efficiently and no mess was left behind. I would recommend Roy Rogers HVAC to anyone needing reliable service they can trust!

I would highly recommend Roy Rogers heating and air. They were very responsive when returning my call and answering my questions. They were on time and spoke in terms I understood. I definitely will have Roy and Dustin back to maintain my system

We had an issue with our AC not keeping up back in May. Nikita and Roy came out and were very friendly and honest about what was going on. They never tried to push me into spending more on repairs than what was needed and took the time to explain every step they were doing. I came home yesterday to our compressor not running so I called at 5 pm on a Friday. Dustin came by first thing Saturday morning and had the issue fixed within 30 minutes. They are prompt, professional, and honest and I highly recommend calling Roy Rogers.

Always get out to you ASAP. Nikita is one of the best and courteous techs. I always request her. Great work always.

I woke up this morning to no heat and I thought I’m so glad it’s 2021....and the middle of winter... but the Roy Rodgers Team responded immediately to help me and my family. Kita and Dustin were extremely knowledgeable and provided lots of options and helpful information about my furnace.

MOST AMAZING HONEST BUSINESS MAN I HAVE MET!!! I AM GOING TO SUGGEST THEM TO EVERYONE UNTIL MY LAST DYING BREATH! SO HARD TO FIND HONEST BUSINESSES THESE DAYS AND THEY ARE AT THE TOP OF MY LIST! NOT ONLY DO I HAVE A GREAT SYSTEM BUT KNOW HOW TO USE IT TO KEEP MY FAMILY WARM AND COOL BUT ALSO HOW TO KEEP MY BILL LOW. THEY ARE THE BEST!! FAMILY OWNED AND THEY MAKE YOU FEEL SO COMFORTABLE THAT YOU ARE GETTING YOUR MONEYS WORTH! PLEASE PLEASE PLEASE IF YOU ARE READING THESE DO BUSINESS WITH THEM. GOD LEAD ME TO THEM AND I HAVE BEEN BEYOND BLESSED!!!!!! GOD BLESS YOU ROY!! THE WORLD NEEDS MORE BUSINESS MAN LIKE YOU!!!

What an honest and positive experience working with the Roy Rogers team! This was the third quote I was asking about on a coil replacement in my system (on a Friday afternoon, no less - they came right away!). The first two quotes were from larger companies. Roy Rogers explained why they were over-selling me, offered a reasonable alternative, showed me the evidence for their explanation, and was very prompt with their visit and repair. Great folks working at this company - honest, knowledgeable, and hard-working. They will have my business for a long time!

Roy, Dustin and his entire team are the absolute best!! Experts in heating & air!! Very professional, I highly recommend Roy Rogers all your HVAC needs!

Service tech Nakita was on time, professional and very knowledgeable. She addressed my concerns and did great work.

Showed up on a Sunday and was able to get the parts to fix it in one day. 10/10 would recommend

We listened to three sales pitches and Roy Rogers was by far the most down to earth and honest. Better product (Trane) too. Install went as scheduled and his son Dustin has trained us on a two stage furnace and new thermostat and has texted and called to insure all is going ok and we’re happy. It is without hesitation I recommend Roy Rogers Heating and Air. Our neighbors used them about a year ago too. That’s how we heard about them and I’m so grateful we did!

Roy runs such a professional, thorough, and dependable business. Most importantly he is HONEST and cares about truly diagnosing and fixing the issues with your furnace - rather than trying to sell you a new system, like so many of his competitors. Our furnace went out a few weeks ago in the middle of the night. We have two children, a 2 yr old and a new born, so being without heat was not an option. We have a service plan with another hvac company in the area, so we called them first. After a full day of them in and out of our house, our heat was not back on, and their only solution was to have a sales guy come out to sell me a new system. Luckily my neighbor has had Roy do work for him and called him to come look out our furnace. He was at our house within 30 mins and had our heat back on within 20 mins. He fixed our existing furnace for a fraction of the price the other company quoted to make repairs that they weren’t even sure would work, not to mention buying an entirely new system like they were recommending . He was upfront I telling us that we should start saving for a new furnace because it is getting old, but at least he got our heat back on and gave us time to save, rather than backing us into a corner. I could not recommend Roy Rogers more.

Recently I had a full HVAC system replacement installed by Roy Rogers. I must say that this was my best experience ever with an HVAC company, including all elements of before, during, and after the install. I am a fairly detailed person, and had a lot of questions about the options before selecting a system, Dustin and Roy were very patient with me, and answered all of my questions. After the install, I had additional questions and Roy came out the same day to answer my questions to ensure that I was fully satisfied. As for the install, this was a phenomenal experience, it began on time, and will a full crew working together was completed mid-afternoon, before it became hot and the AC was needed.Prior to the install, I had used Roy Rogers for service over that past several years, and these were also very positive experiences. I highly recommend Roy, Dustin and the crew at Roy Rogers - from my experience they will do what they can to keep you comfortable.

We have 2 AC/furnace units. Had another company look at our equipment. They told us they had to be replaced. Called Roy Rogers for a second opinion. One was fixed with a new capacitor ($199). We did replace the other unit. Roy was personally on site along with his team. In addition to the new install, cleaned and tuned the second unit. They found some shoddy workmanship on the original install (on both units) which they addressed/fixed as part of the install- no extra charge. Entire system is running NOTICEABLY better. Cant say how impressed and pleased we were with the entire experience. Entire staff is prosessional and friendly. Highly recommend!

Roy Rogers and team were awesome, from all the hard workers to the admin office! Great communication, knowledge and craftsmanship! Friendly and kind during the whole process and kept areas very clean during and after installation. Thanks for a good experience along with quality work and products!

First of all Roy Rogers just the name alone speaks truth and honesty I was made aware of Roy Rogers heating and cooling through a coworker the best introduction Ive had since purchasing a home and that being said Im a 1st time home owner I was getting the run around by a lot of different heating services Roy Rogers is very professional and a straight shooter I highly recommend him its lost if you dont!!

I trust these folks. Multiple good experiences so far.

Our furnace went out just before Christmas during the night. We called their company about 6:30 and they were here within an hour. Dustin was very quick to diagnose the problem and give us our options. We opted at that time to just repair it knowing that our unit was 22 years old and on its last leg. Last week we had another part go bad and Roy came out first thing on a Sunday morning. He got us up and running but a new furnace was needed. The install was today and we couldn’t be happier. They were here mid morning and were completely done by 4 pm. I would recommend this company to anyone that has heating or cooling needs. They are honest, personable and not pushy at all. Thank you Roy and Dustin! If I could give you 6 stars I would!

I would highly recommend Roy Rogers Heating and Air.....we purchased an entire new system and they were extremely professional and did exactly what they said they would do

Discovering this company was the best thing I ever did. I signed up with them in January, 2020 and I have not regretted it yet. They are so honest, even going so far as to recommend not getting a humidifier for our unit; thus costing them a sale. Today is the 4th of July and they just came out out on a few hours notice and fixed a connector that was leaking and they didn’t charge us anything.

Great customer service! Roy was very knowledgeable and helpful. He showed my what was wrong with my HVAC unit and what he was doing to fix it. Didnt pressure me to replace it, which Ill probably need to do, but did what he could to help me eek out a little more life out of it.I would definitely use this business again.

Very professional and on time. Thank you for your quick turnaround.

I spoke to Roy on speaker phone in front of 2 of his employees in regards to my furnace that he installed in 2012 that has broken down every single winter since the furnace has been installed. Every time this occurs I can not stay home due to not having heat. I feel like this company should resolve this issue as it has been ongoing for years. Today, a tuneup was offered for a fee. I told the tech that I just want the ongoing issue resolved and not a tune up. The tech called Roy and here are Roy’s responses1. Before I even finished my sentence Roy said, “Look I am being very nice to you, pay the service warranty.”2. Roy said, “If you don’t pay the service warranty, we are done.”3. I told him he can not back me in a corner and Roy said, “Yes I can.”4. Roy also threatened to void the parts warranty due to me telling him I had a friend look at the furnace because they didn’t answer the phone when I called, but no work was done because I did not want to void any warranty.This is an example of terrible customer service considering the furnace that was sold to me obviously has something wrong with it for it to break down every winter (which the company should take full responsibility for and find a permanent resolution). Not to mention that “Pay more money” attitude that he had towards me in front of his employees is horrible when I have been a customer since 2012 and have referred this company to several people as well. I will never give this company any referrals or my business again.

Roy the owner Roy Rogers heating came out on the weekend and fixed my thermostat for a very reasonable price

Roy has worked on my heating and cooling for over a decade and has always shown integrity with our interactions. The last time he came out, several months ago, he did all of the work for free because the part that holds the filter in place did not seem to be doing its job. Since he sold me the furnace many years ago he did the work for free. It was not under warranty anymore, but thats just the kind of guy he is.Ive been meaning to leave a review for him for a long time, just went to do so and saw a negative review that does not sound like him to me or my husband at all. We all have bad days and that was only one side of the story. Consider the years of good reviews he has and his high rating to go along with it. Even with all the good service hes ever given me, Roy has never asked me to write a review. You are very appreciated Roy and crew! Thanks again!

Top notch people installing top notch equipment. Very friendly, answered all of my questions, made sure I was happy with the work, and very thorough. They are very customer service oriented. They offered several financing options, which was more than the other 2 quotes I received. Roy was a referral from a good friend of mine, and I would absolutely recommend them to anyone who is in need of a new a/c and furnace. Im a very satisfied customer!

Roy was prompt and very personable. He took the time to show me the problem on my humidifier, which was incorrectly serviced by another heating and air conditioning company. The company who previously serviced the unit had caught the cord in the humidifier, which created the unit to be offset and not drain. Roy took pictures and documented the problem so well, I was able to go to the previous company and they had to pay damages to my condo and the one below me. Thank you Roy! You have my business!

Highly recommended. Roy installed my furnace and later my A/C unit.At the time of installation of the A/C unit he noticed a faint smell in the basement and outside. Ive had different people over the last 10+ years tell me that it was one thing or another(and that it was fixed). While, faint he advised me to contact the gas company to check it out and he checked the second-line gas shut-off which he discovered was turned on.Over the last few years, I would notice a faint odor when using my charcoal grill(within 15 of this pipe which ran into the meter). It turns out that this pipe which had been for gas grill which was not to code(reportedly shut off years ago when we purchased this home). The gas company came out and the cracked pipe could have easily been pulled out of the ground by hand. Roy and his team stayed and did that contractor to contractor translation with the gas companys repairman and it was fixed in 30 minutes.The A/C unit during this hot spell is working wonderfully. My upstairs is finally cool enough to sleep without a fan (which is what weve had to do over the last 30 years with other units installed by other contractors, especially during hot spells like were having now. I could go on and on, so if you need someone a good heating and air company, youve found one with RRHA, LLC.

Nikita and Roy are amazing people. Nikita serviced our heating and air and caught an issue before it could become a major problem. She then turned it over to Roy who was able to get us in tip top shape. They just make home ownership that much easier for young homeowners, like us. Big thanks to them both!!! We can breathe easily!!! THANK YOU!!!

Roy personally came out and was professional and very friendly from the start. Walked me through everything he was doing and help me understand my system a lot more. We should have had him install the unit to begin with. We are definitely impressed and will continue with him from now on. Will recommend him to everyone we know. Thanks again.

Absolutely will call roy again. My furnace went out over night woke up to a house 53 degrees i have two kids was so worried it would take hours to get fixed and it would cost so much money he came and checked out my furnace with in minutes he replaced what needed to be replaced very Reasonable on price all good things to say about this company:)

It was Sunday and our furnace quit working. My wife called Roy Rogers and Dustin came right out. He had it up and running in ten minutes. And it didnt cost an arm and a leg. I was very pleased.

We had an amazing experience from beginning to end!! Roy, Rameil, and Cody were so great to work with and so friendly. We had a whole new system installed and they were very informative with us throughout the entire install and they were all very professional. We couldn’t be happier and will be telling everyone we know to use Roy Rogers!

The owner Roy, was unbelievable. Helped us out in an AC Emergency.This was the second company we had come out, and they blew us away with professionalism. Fantastic customer service. Great pricing. All in uniforms, clearly labeled vehicles and clean.

Mr quik will never touch my A.C. again! Mr Rogers is my A.C. guy from now on. Professional friendly and reasonable prices. Doesnt try to sell you things you dont need. Roy is honest and will explain how your system works, how often it needs checking, and how to extend the life of your unit. He replaced my 20plus unit with a new one that is whisper quiet and much more energy efficient and I love it. No more wondering if an airplane was landing in the backyard. He made me feel like i was special and not just a number. Even called after the install to see if I was happy with the unit. BEST CUSTOMER SERVICE EVER!!!!!

Roy Rogers Heating and air is #1 in my book. They were very prompt and had my furnace fixed in no time flat. Very polite, quick and explained everything that needed to be done. This is not the first time we called them out. They are the best!!

I called this morning to request a tune-up appointment and Roy was out by the afternoon. He was friendly, courteous, knowledgeable, honest and reasonably priced. He showed and explained to me all the issues and then made the needed repairs and/or replacements. I am pleased to have found a new heating and cooling professional. From now on, hes the only one Ill call.

Roy and his staff are excellent. They installed a high efficiency furnace AC system at my home that replaced an outdated undersized unit. I can’t say enough about their knowledge of the system and their professionalism. Don’t call anyone else! They gave me a great deal on this system and they stand behind all of their work! Best furnace AC company hands down.

As soon as we called we received excellent customer service and a tech was sent out within the hour. Within 24 hours our air-conditioner unit was fixed with new parts. Dustin was very knowledgeable and helpful ; giving us tips to what we can do to ensure that our system consistently runs efficiently

My experience with Roy Rogers heating&Air, was awesome from start to finish.Mr.Rogers is very professional, he explained everything about the unit,and thermostat . The products are amazing they compliment the interior and exterior of the home, the warrantys, parts and service are outstanding.Mr. Rogers and his staff are amazing, I felt like I was talking to a friend the whole time and not someone who was just trying to make a buck. This man cares about the job he does and the finished product,and his customers. He even came out on Easter holiday, to me that was impressive. I highly recommend Roy Rogers Heating&Air. Giddy Up!!!Thanks so much Sir.-cs

Did an excellent job with their installing and head of scheduled timing. Would and will recommend these services to others either friends or family alike.

Great service and competitive pricing. The technition (Wes) was very knowledgeable and an all around good dude! Central air stopped working this morning was glad to find out that it was a minor repair and had it up and running quickly. Our old unit will live to see another day. Would recommend Roy Rogers to anyone!

Great Service and always prompt responses/visits.

Roy Rogers Heating and Air were highly recommended to me, so I called. I was in a bit of a dither as no heat is a problem in Indy in the winter. It was a Sunday night and a real person answered the phone who was very patient and kind. Roy himself arrived at my house the next day before 8:00am and diagnosed and explained the problem to me. Thankfully, it was fixable easily. He also gave me advice on what the future might hold for my furnace. I now have an excellent furnace company to call when my old furnace needs more help. Call Roy Rogers Heating and Air when you need help! Youll be glad you did!

On the coldest day of the year of course the furnace goes out !! I had already tried the original installer of the furnace and they couldn’t fix my problem so I called Roy Rogers and Roy came out and diagnosed my problem and had it fixed within an hour for a lower price parts and labor than the installer. I will highly recommend Roy Rogers heating and cooling to everyone!! Thanks Roy.

Imagine that it is 3 degrees outside. Further, imagine that you’ve returned to your house after a short vacation to find that it is 48 degrees inside your home! That is exactly what happened to my wife and I—and on New Year’s Eve of all days. We were convinced we’d need to spend the night in a hotel, because let’s face it, who would actually drive to our home and service our furnace at 7:00pm on a Sunday night? Luckily for us, my wife just happened to do a quick online search and came across Roy Roger’s name so we took a shot and gave him a call. Not only did Roy offer to help us out, he was actually at our home in less than an hour from when we called! When he arrived, I braced myself for the premium price I was sure waited for us. However, after spending just a few minutes following Roy and watching him work, it became clear that he was one of the few “good ones” out there. I guess I’ve just grown used to the hassle of dealing with shady contractors and the outrageous prices they charge, I have come to assume they are all the same. That wasn’t the case at all with Roy. I can say with confidence that he truly cares about his customers and about providing them with value and quality service. Can’t say enough good things about him. Just wish I could extend the same kindness and courtesy that Roy showed us. Hopefully this review is a step in that direction. Thanks, Roy!!

Incredible service and very nice (honest) people! Roy came in looked at my furnace and without touching it, in less than five minuted he found the problem (my ignitor was out). Once they replaced the ignitor they recommended to the owners that the Heating and Cooling system be replaced and they were back out a week or so later to install both. Class Act!

My tenant called and said they had no heat. After asking around for some HVAC recommendations I called Roy Rogers and Im glad I did. They responded quickly (less than 2hrs), took care of the problem and didnt charge an arm and a leg. Ill be using this company in the future for all my HVAC needs as well as recommending to others.

I Transferred the care for my 3 yr old Trane Heat Pump to a Business that will take an extra step of care for his customers, without charging an arm and a leg :) In just the first visit, Owner Roy Rogers with Roy Rogers Heating & Air LLC had a part I needed with him on his visit to look at the unit. He had found and fixed a leak that was causing my freon to be too low for my unit to work properly, Roy also took an extra step to add the freon it needed.The technician from the other company that had been out to look at the unit their company had installed needed to order the part because they didnt have one in the State, and evidently planned to wait until he got the part to fill the freon it needed, which couldve caused even more damage to my heat pump unit. Their charge for the services provided would have been almost double of what Roy charged to fix my Heat Pump . I appreciated Roys knowledge, and his experience that did prevent a potentially bigger problem had I waited. Thank You Roy!

A great experience from first contact through payment. I am happy to have found this company and its personable owner and staff to take care of my HVAC needs.

Service was great! Roy came out same day, fixed the furnace, tuned it up and saved me a trip to the hardware store by installing a very reasonable furnace filter. I would definitely recommend and will be sure to use them again in the future.

Thank you for the new system! Professional and courteous technicians just installed a new furnace for us. We received a couple of quotes from other companies and so happy we chose you! I recommend you to anyone needing service or replacement. Very competitive pricing and over the top service! Thank you!

I have been burned all too often by the technicians that are sent out to my house through my home warranty. However, Roy was outstanding! He was incredibly professional came on time was excellent in his diagnosis and repair. He was more than thorough honest and incredibly friendly. I highly recommend!

Roy was great. Came out on a Saturday and fixed a furnace issue that another company told us required a brand new furnace or super expensive repair. Super fast, efficient and friendly service. Highly recommended!

Great first experience with Roy Rogers. He will now be my go to HVAC guy. I was impressed with his punctuality, professionalism, thoroughness, and detailed explanations to my questions. He even told me how to save some money. I will gladly recommend him to any of my friends and neighbors.

Took really good care of us on a very hot day his workers stayed moving from the time they got to my place til they left no joke I have never saw this with a company normally other companies employee are on there phones etc... They quoted me 6 hours of work and it was right on the dot .

Roy and his associates were prompt in providing a fair A/C repair quote and extremely professional in conducting the necessary repairs. Their pricing was transparent and they carefully explained each step of the repair while it was being conducted. In my opinion, Roy is running an exceptional small business and he cares deeply about customer satisfaction.

Roy came out promptly. He had my system fixed within an hour. Very reasonably priced. Five stars in my book! Great job.

Thank you so much for walking me through the repair of my furnace. You could have come out and charged me, but you chose to bless me by talking with me on the phone. I greatly appreciate your service and generosity.

Wow! Called Roy at 6am and he was here by 8. He diagnosed the problem and was able to get me heat while he went to get the part. Great service, reasonable prices, and an honest business owner - cant ask for much more.

Our heater went out sometime last night (of course the first snow day of the year)and after calling around, the soonest appointment we could get from someone else was the next morning. We saw Roy’s reviews online and decided to call. Roy came to our house the next hour. He was extremely professional, kind & knowledgeable. He got our furnace up and running in an hour and had an extremely fair price! I would highly recommend Roy Rogers Heating and Air for any needs like ours. Roy- you have a customer for life!

We had to get a new air handler and heat pump. They came Monday night for an estimate and were able to install it Thursday. They were very professional and You can tell they rally care about their customers and they also stand behind their work and the product they installed. I know if I have any problems I can call them. They made sure not to make a mess in our house and cleaned up everything. He came out himself on Wednesday to do measurements.Roy called the next day to check and make sure We were satisfied.Our unit is working great it is really hot outside and it is definitely keeping up. I would call Roy and his son for any HVAC needs he is honest, reliable, and I am really confident that the work he did will last and the product as well. The quality of his equipment as well as the work and knowledge for the price we paid cannot be beat. I will recommend him to friends, family, and anyone he did a great job and I am confident in his work.

Roy did outstanding work. I appreciate the professionalism and prompt service.

I called Roy this morning expecting between today or tomorrow someone would be out to look at my heater. He happened to be in the area and was at my house in 10 minutes! I thought that was so great! He could have put me on the bottom of the list but instead came right out! He was very professional when he arrived and made me feel really comfortable. He explained everything he was doing while he was doing it and showed me how my system worked and how I could use it more efficiently. If you give them a try you will be so happy you did! I will be using them from here on out!

Responsive, professional, communicated well and pricing seemed fair and reasonable

This company is amazing!! Quick service with kind and knowledgeable Techs. The best heating and cooling company in Indy. Wes was great! Thank you for being a fair company to call when needed!

Quick and friendly service, highly recommend!

MY HEATER WAS BLOWING OUT COLD AIR. I CALLED ROY ROGERS HEATING AND ROY CAME OUT TO MY HOME. HE SHOWED ME THE PROBLEM. HE IS A VERY HONEST PROFESSIONAL GUY THAT KNOWS WHAT HE IS DOING. I WOULD RECOMMEND HIS BUSINESS TO EVERYONE IF YOU WANT YOUR HEATER ARE AIR CONDITIONER FIXED CORRECTLY WITHOUT PAYING A VERY HIGH PRICE. THATS WHO YOU CALL👍

My furnace was out, and I thought that I would have to replace it. I had some other companies come look at my furnace with no results. When Roy came out, he was able to get my old furnace running, it was an amazing relief. He listened to my concerns and took my budget into account. They were on time, friendly, and extremely professional. I highly recommend Roy Rogers Heating and Air and I will use them in my future heating and air needs.

What does Quality in Service mean these days? When was the last time a service tech left your home and you said I really trust that guy!? Roy hasnt forgotten what Quality in Service means.I needed a new AC and Furnace in my home. I had called several companies to give me quotes, but after I met Roy, I canceled the other quotes. Roy had the best price and more important, I felt he was being honest and professional with me. He told me exactly what really did and did not need done.Roy and his staff made me feel like a VIP!

Roy Rogers Heating & Air is the ONLY place we turn to for all of our HVAC needs. Our service technicians are always courteous, punctual, and knowledgeable.

Amazing company! Definitely recommend—Roy handled our no heat call in record time! We will definitely use this company again in the future!

Overall, I couldnt be happier. Roys integrity is unforgettable and rare in the HVAC business. He runs an honest company and his staff is professional and great to work with. My AC unit started smoking and Roy was able to come out quickly to help troubleshoot the problem. After some consideration, I asked Roy to install a new unit. Roy picked up the unit that same night and his crew installed it the next day. I dont know who gives this kind of service anymore. His aim is to please the customer and he does exactly that. I will be a customer of Roys as long as hes in business.

Great small business with technicians who know what they’re doing! They guarantee their work all winter and prices are very reasonable. Wouldn’t go with anyone else.

Dusty from the company was the first to come to our property. From the moment we got notifications that they were on their way, entire appointment, to the follow up, He was absolutely amazing.Cody and Dusty came out the second time, again so incredibly amazing with customer service, education on issues, and answered all of our questions. Cody, never stopped working from the moment he started.The do not mess with their phones!!! They stayed focused and working. Truly refreshing to witness a vendor keeping customer first!This company and workers treat their customer with the upmost respect, giving you knowledge on the problem. I will ONLY reccomend this company when it comes to the temperature of our home. Thanks Dusty &Cody

I invited three companies to our home to inspect current units and provide estimates on Heating and air conditioning systems. It did not take long to figure out two of the companies came with the intention to sale. However the third company Roy Rogers came and Roy took the time to do a thorough inspection of both units, He showed us a crack in the furnace which the other companies failed to mention and showed us where air was escaping. Again, the other companies never mentioned this. After the inspection my husband and I sat down with Roy who presented not just with options but with affordable options.We made the decision to replace both furnace and air conditioner. Roy explained in great detail about the new equipment and what would be replaced and flushed, Taking of measurements and the time line for arrival and completion of install and removal of old equipment. He was informative and patient as we had many questions.We decided to contract with Roy and could not be happier with our decision.The company is a glowing example of quality and good service.They arrived as promised at 9.00 am. Dressed in company uniform and driving company trucks with logo. They were courteous, informative and worked meticulously. Roy, Brad and Mike showed great respect and care for our property not just inside but outside as well.(At one point due to the rain one of the crew had tracked a little bit mud from around the A/C unit onto our sidewalk Roy was concerned about this and insisted they put down more cardboard. My husband and I never gave it a second thought after all it had been raining and more was expected. But that just goes to show how they go that extra mile. )Throughout the day the crew even took a few minutes of their time to acknowledge my 12 year old yellow lab. With that being said, they made certain to close doors behind them so he would not escape.Once install was completed they tested units to insure they functioned properly and to expectation. They instructed my husband on how to use our new thermostat, and cleaned all areas where they had been working. My husband and I enjoyed the extra time they took with us after installation was completed to answer any questions we might have.I am more than happy not just as a customer but as a small business owner to refer this company to anyone who is looking to hire a heating & air company.My compliments Roy to you for employing high caliber personnel that displayed a level of professionalism and thoroughness that was truly appreciated.

I called Roy yesterday afternoon after my heat had stopped working the night before. I had actually solved the problem of why it wasnt working and fixed it.. but was having a hard time getting the high limit switch to stop being stuck open and Roy offered to help me fix it myself over the phone. I immediately knew I could trust him. A repair man willing to help a person fix something for free is a great sign they are only going to fix what needs fixing if they do come! I did have them come and service the furnace later and they fixed another problem (at no additional charge) great work! I was super impressed. Prompt and friendly. A+

Roy was a Godsend for my family and I. No other company including major competitors like Summers or Williams Comfort would even talk to me about pricing without charging me $89-99 for an estimate. Roy runs a very professional and personable business. My family and I just moved and needed our AC unit leveled out for pending sale inspection. Roy was the most quick to respond, and was very kind. After calling companies for 2 days I nearly lost faith in businesses operating with integrity and without greed until Roy gave me an estimate over the phone, and ended up being significantly cheaper than his competitors. Roy did great work, and I couldnt be any happier with the service. I would recommend Roy Rogers Heating & Air to anyone, and will do so to anyone who needs an HVAC professional.

Roy himself showed up today. This was a Saturday and I called late morning After getting 5” of snow and he was here within 2hrs. He diagnosed the problem quickly and gave me a me a fair rate without any extra bs fees. Plus he took care of a couple other issues that he was able to see. He was very friendly and knowledgeable and as far as I’m concerned, he’s my new heating and air guy. I won’t use anybody else..simply the best. Highly recommended.

Very professional and knowledgeable people. Thank you Roy & Dustin.

Awesome work Roy! Definitely will be Back.

Roy is a great guy!!! I spoke with Roy this afternoon about a problem we were having with our furnace not producing heat. I did my own quick troubleshooting and couldnt quite figure it out so I gave him a call to have him come out and take a look. He asked me if I knew the model and serial number of the unit (I did), so he would be sure to have the right parts on the truck to service the unit right away. Before he did that, he wanted me to try something first. Per his instructions, the problem was solved!!! He saved me $100 service call. Talk about helpful and honest!

They are a true equal opportunity employer hurrying youngins to learn the trade!