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New Wave Home Audio and Video
82-680 Showcase Pkwy STE 7, Indio, CA 92203, United States
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New Wave Home Audio and Video
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Kr
Review №1

We contracted New Wave Audio to take care of all of our audio visual needs for our house remodel in Palm Desert. Kevin and his team completed our project on time, on budget, with top quality equipment. We now have a beautiful new TV, Sound bar, and Sonos sound playing throughout our house, with bonus Sonos on our outdoor patio as well. We could not be happier with the results and would highly recommend them to anyone interested in installing or upgrading their home system.

Ka
Review №2

New Wave Audio Video is a fantastic AV company that we used for over 10 years at 2 homes. Kevin and Eric are like family to us! When you call for support they are fantastic, responsive and efficient. Whatever problem we threw at them they had a solution! Standard AV, Sonos, Condrol4 they do it...just wish we had them in Vegas!

ja
Review №3

New Wave Home Video is an outstanding service provider. They set up our house when we first moved in with state of the art equipment allowing the connection to work successfully throughout the home. As we encountered a few bumps in the road which happens, Kevin & his team were always there to resolve any issue either by phone or in person.And I mean 24/7!!! Their performance caused us to turn to them when we enhanced the system with a Sonos sound system.No reason to look any further Kevin is the man to call!!! Thank you Kevin, Eric and crew!!’

da
Review №4

Recently had New Wave out to my home to install several flat-screen televisions and sound bars. Right from the start I was treated fantastic and like a valued potential customer. My home had a high-end system that was state of the art 20-years ago and had wires all over the place. Kevins team came in, evaluated my mess and explained that they could remove the old and replace with a new wireless. In short, the technicians were awesome and really took the time to do a great job. When completed, I was able to throw away 9 TV clickers that I needed to operate the old system and they programmed everything into one clicker, they even locked it down so the grand-kids cant goof it up! Outstanding company and reliable. Highly recommend New Wave and the prices are very reasonable.Dan M

Do
Review №5

THIS COMPANY IS AWESOME. THEY ARE PERSONABLE, RELIABLE AND KNOWLEDGEABLE. IF I HAVE TO CALL THEM THEY RESPOND IMMEDIATELY AND ALSO FIX MY PROBLEMS IMMEDIATELY. I WOULD HIGHLY RECOMMEND THEM TO ANYONE

Mi
Review №6

Worked with Kevin and his people to set up my audio video system. From the beginning to the end, from recommending equipment to installing it they were professional and easy to work with. I value the fact that when they set an appointment they came on time. They were able to simplify their explanation on how the system worked. I recommend them to anyone in need of audio video service.

Ji
Review №7

Kevin is the bomb! He was very helpful and responsive. He was able to navigate the old system in my sister’s home and created a Sonos system solution that is perfect and has enriched the whole home audio and visual experience. Thank you!

Ca
Review №8

Kevin is very enthusiastic about Sonos products and a showroom visit is not to be missed. Very impressive audio/visual experience!

da
Review №9

5 stars to New Wave Home Audio and Video.I have used them many times and have never been disappointed.Fair, Professional and Courteous.You wont call anyone else once you use them!!

Ma
Review №10

Quick service and very knowledgeable team. Would use them again!

Je
Review №11

These guys have always been great to work with. Kevin is always willing to help troubleshoot problems over the phone when needed. Id highly recommend these guys for residential AV needs.

Lo
Review №12

Absolutely the BEST...Had New Wave install a 55 in tv on the wall and set it up. Very professional, on time, neat & clean.Going forward they will be my contractor of choice.

Bo
Review №13

Great bunch of guys that put my audio system together. Recommend them highly!

Sa
Review №14

Very happy with our upgrade surround sound system and love the Sanos app for controlling sound between the patio and living and dining room speakers. Its been a learning curve as we not that AV savvy. But Kevin and his technicians were very helpful with their knowledge.

An
Review №15

I would like to say that Kevin and his company New Wave went above and beyond absolutely did a professional job best Decisión I made would not have changed it thank you Kevin

Th
Review №16

Kevin was excellent in getting me exactly what I wanted and needed - the guys were quick and professional when they came to install. So happy to work with them. See you guys again soon!

Je
Review №17

New Wave is local to where I live. I scheduled an appointment to install my new 75 TV and new audio tuner/surround sound. Two of their folks showed up on time, practiced pandemic behaviors, were friendly and courteous. They tidied up nicely and were gone. New Waves prices were very competitive to the big guys. Owner-Kevin Amidei was very helpful on the phone and explained all of their services in advance, along with emailed estimates. Painless!

Bo
Review №18

I have been a customer of New Wave for over a decade. These guys really know their craft and always charge a fair price. They are truly the best at what they do. Kevin (the owner) knows what customer service is all about!!

Ed
Review №19

AVI has been great in setting up my new system. Jesse and Randy took care of any issues I had. Thanks!

Vi
Review №20

Eric and Jesus were great.They solved all my media problems and explained as they went. They were prompt and professional and very knowledgeable. I will always call New Wave for any audio and video needs.

An
Review №21

Kevin was prompt, courteous, and very helpful as I considered my options. He followed up himself several times. Definitely recommend!.

Te
Review №22

Bought a new TV and Sonos Arc from New Wave and had them install both.Some questions came up after the install and Kevin was there to help me with my system. Great Customer service that you cant get from Amazon or Best Buy.

Ju
Review №23

Kevin and his crew are very professional and knowledgeable. They arrived on time and did the job. Kevin is very good at returning phone calls and following through, a big plus in today’s world!!

Pa
Review №24

Great service and on-time installation.

Je
Review №25

New Wave hung three TVs for me and a credenza. They called, showed up on time and even came back and moved a TV higher for me. Highly recommend.

ar
Review №26

Kevin and his crew are the best for your home audio and video needs,definitely would recommend them to family and friends.

De
Review №27

New Wave has an excellent knowledge of AV equipment, selecting the right equipment for my needs and they did a fantastic installation. Highly recommend them!

Br
Review №28

The entire team was thorough and efficient. They solved my technical problems and got my audio system working and updated. They were awesome!

ke
Review №29

They did a outstanding job for us

Pa
Review №30

Very professional, personable and knowledgeable. The job was done within the quoted time frame and done extremely well. I highly recommend New Wave Home and Audio and Video.

mi
Review №31

Justmade it so simple .

Ke
Review №32

Had some remodeling to do so I decided to place the 65” Flat screen tv on the wall instead of on a entertainment center. Called Kevin and made an appointment and two technicians were sent out a few days later after my call. The looked at the project and gave me my options to install the tv on the wall. The techs were very informative and knew exactly what I wanted. The project lasted about an hour and half and I was ready to watch tv. Can’t say enough for New Wave Home and audio for installing my tv. Worth calling the right company for the right job.

Jo
Review №33

They are always on time and have either set up my system or help solve the issue expeditiously. And always at a reasonable price

Je
Review №34

The new wave team really did a great job. Dedicated and committed to provide the best products for the best price. Fair and honest, couldn’t ask for more. I am enjoying my smart home

Tr
Review №35

Kevin and the guys at New Wave A/V are great to work with. The installed a Control 4 system in our home and its working well. The are very responsive to changes and any problems with the system. Note problems are usually associated with our internet, and not the system itself, but they still work to get it done.

Mi
Review №36

We have been working with Kevin for years. He was a great find and was able to help us maintain our office sound system as well as providing us the most up to date information on equipment most suitable to our needs. Reliable and quick to answer our calls.

Ke
Review №37

Great staff friendly knowledgeable professional installers highly recommend

Re
Review №38

I use New Wave Audio and Video for all my home needs and as a HOA Board member for a large community, they are the professional Contractor for all our camera needs. They are a rare find, bringing knowledgeable professionals who truly care for there customers. This outstanding company starts at the top with the owner who is driven to take care of you.

ka
Review №39

Kevin and team are simply fabulous. When you are frustrated with all your tech needs, they can solve the problem. Kevin always answers his cell and gets back to you. He always try to solve the issue on the phone with you. When I wanted to improve my media needs, he bought all the equipment, installed it and taught me how to work it all! His cost is so reasonable. I would recommend New Wave for all your audio and tech needs!

Ro
Review №40

I have been using New Wave since I moved to Rancho. They have always been great. Fast, responsive, very competent and always a lot of fun. Highly recommended.

Br
Review №41

Excellent customer service and high quality items at amazing prices.

Wa
Review №42

New Wave is the best!!! Have been a customer for years and I wouldnt go to anyone else for my audio needs.

Ri
Review №43

This company is top notch, very responsive and know what they are doing. You cant go wrong with this company they will save you a lot of time and money!

Da
Review №44

I have used New Wave for over 10 years for all of my audio visual needs. Their product knowledge and customer service is outstanding. They ALWAYS deliver exactly what I need and never pressure or try to up sell beyond the scope I work that I have requested. I would highly recommend Kevin and his team.

Yv
Review №45

New Wave has been the most responsive and professional technicians we’ve worked with! We would recommend them to everyone.

Ba
Review №46

Kevin and his team did a great job on installing a Sonos System, amazing outdoor speaker system Highly recommend them

Jo
Review №47

This is a 5 Star business. Their employees are 5 + . They are always there to answer any questions and help me with any technical problems. I would be lost without them.

ro
Review №48

Outstanding service. And full availabilityAfter. Sound and music is great. Wish it was not sooo expensive but I guess you get what you pay for. These guys are very good.

Al
Review №49

Kevin and his crew at New Wave Home Audio and Video are the best. They installed 4 TVs, receiver & DVD player. They were on time, efficient and pleasant.

Ja
Review №50

Kevin did an excellent job for us. He fixed our problem and in addition, corrected a chronic problem we had with the sound being garbled when using Netflix.Highly recommend!

Da
Review №51

Professional, detailed, accurate workmanship. Matter a fact Im going to be calling them back for more work soon.

de
Review №52

These folks are the best. Have used them twice and very professional and knowledgeable. You will be pleased for sure.Dennis Plummer

La
Review №53

These guys really know what they are doing. They are professional, courteous and efficient. I had to call with a question about their work and they were very responsive. I highly recommend.

Da
Review №54

Kevin at his team delivered the best audio service one could ask for! They also installed a new Lutron lighting system which changed the whole feel of the home.They are very detailed and organized in all they do! Thank you Keven and the New Wave Team! Appreciate all your hard work!

Jo
Review №55

Very pleased with Kevin, Mike and all the installation crew of New Wave Home Audio & Video. Especially notable working through my requirements and multiple cost revisions which enabled me to receive the best equipment package at the best price point. New Wave Home Audio and Visual has the compendium of equipment, tools and services to enable you to buy with confidence. John

Jo
Review №56

I really enjoy working with this company. They have done several TV installation‘s along with sound. They do beautifully work, very easy to work with, and they are punctual and professional. I highly recommend them.

Ri
Review №57

Its not just having knowledgeable people designing your system. You need someone who gets you the best bang for your buck and then is available to service the system.New Wave DOES IT ALL !!! Kevin and his team were everything and more . People visit our home and everyone comments on the quality of the a/v both inside and outside . And when I mess something up New Wave is there to correct the situation and educate me. We couldnt ask for a better partner !!! You can talk to the rest, but for us New Wave was definitely the BEST.

Jo
Review №58

We highly recommend Kevin and the people at New Wave, they are responsive, knowledgeable and we have been happy with everything they have done for us. Weather we need a little help or a lot.Thanks!

Ma
Review №59

New Wave did an impeccable job setting up my televisions and my Sono sound system, as well as troubleshooting my internet service! Their customer service and support was the best. I highly recommend them for any audio and video work that needs to be done...they are the best!!! Their expertise is insurmountable!

Vi
Review №60

Kevin put in a surround system for us six years ago when we moved to the desert. He did an outstanding job and has since then been able to walk me through some things that I needed to understand on the phone rather than coming to the house. He had great guys working for him at the time and it all went smoothly. I will definitely call him again if I need any kind of audio or video work that needs to be done at my house!

Wi
Review №61

Kevin and the entire staff are professional,knowledgeable and customer oriented ..they do good work at a fair price and leave no messes behind...I have used these good guys for over 10 years and would recommend then to anyone who is installing audio equipment and wants a great job done by professions who treat you well.....

Fr
Review №62

The best audio company there is!! New Wave is the best!!! Professional, knowledge with audio and video is the top of the line. We give the entire team 100% on all aspects of install, follow thru, and products. Grateful every day that we chose New Wave for out new home surround sound, and all audio and video installation.

to
Review №63

They showed up on time, reasonable pricing, knowledgeable, & pleased friends I referred.

Pa
Review №64

Best customer service: always able to help with any problems encountered, even those we create, and do so in a very timely manner. Wave set up our audio/visual system originally and are always available when we add or update a component. Courteous and knowledgeable.

Ke
Review №65

I cannot say enough for New Wave and their expertise. They guided me through purchasing the best television for my budget and space and installed it flawlessly. We are looking forward to years of enjoyment with our new entertainment system. Thank you New Wave!

Aa
Review №66

These guys were great. Showed up on time. Cost matched the proposal along with the job being done in the time they estimated. Would recommend them to anyone.

Gi
Review №67

These guys were very patient with this tech challenged couple. They were running late and kept us updated on when they would arrive and explained how to use everything in terms we could understand. I have LOTS more electronic stuff I need repaired/assembled and will definitely call them.

Mi
Review №68

Great business model, you get design, sales and installation all from the same local company. The local part may be the most important advantage. Plus there prices are so close to the big box stores that with the best customer service you can get, I would not buy my TV or electronics anywhere else.

Be
Review №69

I rated New Wave the highest because they are the best!!! As a person getting on in age Im not the most savvy person. They helped me in choosing equipment plus maintaining and answering questions ON THE PHONE! Courteous, professional, and friendly.

Bi
Review №70

New Wave was good enough to travel all the way to Burbank,CA to service & replace some of my audio-visual & safety equipment with a very reasonable charge for work performed & time involved. Did a great job & everything is working perfect! I would recommend them for any & all audio & visual jobs.Bill FortnerThe Springs Country ClubRancho Mirage

Se
Review №71

Kevin and his crew did an amazing job with the set up of my 85 inch tv, receiver, and 5 installed speakers. I highly recommend them and will continue to use them in the future!

Mi
Review №72

Top notch company with very knowledgeable and professional staff. They respond very quickly to my service requests, and provide my clients with the latest in AV technology solutions. I love working with them and cant recommend them enough!

Di
Review №73

Kevin and his crew were efficient and very knowledgeable. They connected our sound system very well. Also, I learned how to effectively connect my computer to the printer.

Ro
Review №74

NW provided new Wi-Fi access points for our house.We have a ton of WiFi traffic with everyone being at home during this pandemic. Things are working smoothly and now the kids don’t say “our WiFi Sucks”Thanks New Wave.

na
Review №75

The best service and customer support!

Er
Review №76

I called Kevin at New Wave and he came to our vacation home in Indio the same day. He came up with a plan for modernizing our audio and television systems. He incorporated the existing whole home speakers along with a new Sonos system, amp and television. The prices on all of the equipment were equal or less than retail. His labor cost was reasonable. The system works well, installed professionally and if I had any questions Kevin would answer or get back to me quickly. I would definitely recommend New Wave for AV needs.

Bi
Review №77

Very professional and easy to work with. They just want to make the customer happy.

Ro
Review №78

The best SERVICE and best products. We purchased 2 new tvs and a sound system and Sonos speakers from Kevin at New Wave Audio. His expert installation was excellent, on time, neat and professional. He uses only the best products. And his after sale support is OUTSTANDING. I cant say enough good about our experience with Kevin and New Wave Audio.

Do
Review №79

Work was done professionally, and was done when it was supposed to be done ...would recommend New Wave for your project...they have installed a sound system for music in our house as well as a new 65 TV and sound bar.... very happy

Ra
Review №80

Project right on time and within budgetAlways responsive to service requests and answer all questions. Good guysI would freely give good recommendations

El
Review №81

I had serious tech issues with dated equipment and they did a super job of installing everything. We will definitely use them again.

De
Review №82

Called late on Friday to troubleshoot an item.. Happy to help me and resoled my issue. Thanks Kevin!

gl
Review №83

Kevin and his team helped me replace the old TVs that were in the house when I bought it. They were very helpful in advising re: which TVs to get and how to configure in the house and outside. Always on time, very service oriented and professional. I will use them again for sure. Highly recommended!

Gl
Review №84

Worked with us to identify what the best products and services would be for our situation and put together a timeline and action plan to make it work. was able to be flexible when a manufacturer could not deliver as planned, to work around that issue and deliver a completed project

St
Review №85

Kevin and his team are professional technicians who have met and exceeded our expectations in every category. Thank you for all you provide in our community.

Ra
Review №86

I know the owner Kevin and he did my home in Indian Wells, years ago and now we are getting ready to upgrade the system and I wouldn’t use anyone else. He is fair and he is honest and fast

Te
Review №87

Installed the NEST doorbell for me while I was at a conference. No longer have to worry about package theft! Thank you New Wave

Le
Review №88

I needed a small job done in our home - nothing outlandish, nothing spectacular (like they can obviously do), and I already had the hardware in the home - it had been recently installed by a professional installer, but the installer didnt know anything other than how to install it! So, I had NWHAV come and offer their services to us. They taught us about our system, they got some cameras dialed-in for us, and were very reasonable for the amount of time they spent over two visits. While I did not have anything installed by them, I would say that based on my limited knowledge, these guys are reasonable, they arrive on time (and call when theyre 15 minutes out!), and helped us immeasurably. I give them 5 stars because, for my job, they deserve it! Oh, and theyre right here in Indio!!

Ma
Review №89

Kevin was outstanding He got our TVs working again by the phone.

Jo
Review №90

I was totally lost with remotes, wires, firestick (uninstalled ) a a bunch of stuff that I over bought, they simplified everything and showed me how to turn it on, a couple of practice runs and I have been enjoying every evening, thanks, guys

Ga
Review №91

Always prompt response if a tech problem arises. Excellent tech skills for installation of any AV systems from most basic to most sophisticated

da
Review №92

Excellent problem solving and delivery of a non functioning security gate release and intercom. Highly recommend.

Ri
Review №93

Kevin and his team somehow know what to do to make everything work great. HIGHLY RECOMMEND THEM!

Ma
Review №94

Great service and knowledge of their products. Always responsive to my needs.

Ji
Review №95

Kevin and his team at New Wave are always a pleasure to work with. They are very knowledgeable in all aspects of the audio video world and their prices are fair.

Jo
Review №96

Excellent in every area -service, follow through, honest, punctual, pleasant, knowledgeable- highly recommend.

Ga
Review №97

Kevin and his crew do a professional job.They pay attention to details,and take the time to explain everything to you.I would highly recommend New Wave Audio and Video

Ca
Review №98

Always great service and quality work from these guys. I will not use anyone else.

Ад
Review №99

Matt was great!!

Er
Review №100

Kevin and his team are always responsive and helpful. Installation services are great and if you have a problem they will troubleshoot until the issue is resolved.

Information
20 Photos
100 Comments
4.9 Rating
  • Address:82-680 Showcase Pkwy STE 7, Indio, CA 92203, United States
  • Site:http://newwaveaudioandvideo.com/
  • Phone:+1 760-991-3205
Categories
  • Home theater store
  • Audio visual consultant
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
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