From all the times I have gone these couple of months I have nothing to complain about! Customer service it great, employees are a vibe! Francis thank you for always greeting me with a smile and for you incredible way of dealing with customers!
If I could give it 10 stars, I would. I NEVER tasted such ice cream in my life & lived on 3 continents. Its freshly made with real fruit. You can taste pieces of the tropical fruit. So, you treat yourself & feal good about it & your body will thank you.Amazing. You just have to try it.A little hack, since the lines are neverending in the evenings and on the weekends come on a weekday during the day.
After a situation from a displeased order…I’m rating their customer service a grade B It has never happened to me until now I hate it when I’m appointed as if I don’t have logic sense and im the” “ deranged one “ “ just be more clear in the policies of what the owner wants to implement in their business other than that this rating will change…..
If I could give zero stars, I would. These people don’t wear gloves to handle food. The cashier handles money and delivers food without washing hands. I will call the city to report this issue.
Best place for any cravings, great customer service. Will definitely a recommendation.
If I can give this place zero starts I totally would!! To begin with ALL the employees here have horrible, negative attitudes towards their customers, they lack of great customer service overall! They need to get a class on how to treat and attend there customers before getting hired. They act like if we are getting the stuff for free no joke!😤If you can avoid coming here I would consider to do so! 😣😡
The older lady is RUDE. The chips on the nachos were stale. My corn in a cup was half way full of corn water. Ice cream was good, but that’s not enough to bring us back considering how we were treated.
Very rude people 3rd time in a row, bathroom closed to public, with the excuse of covid. But business is open to the public.
Customer service wins it all. Very very good variety! 😍😍😍
I see many people mention that the service is slow, but it’s simply because some customers see so many options that at the time of placing their orders they tend to take forever!! The ladies taking the orders are so polite and now have name tags THANK YOU YARELY great service and delicious tostilocos and refreshments!
I know this is quite a popular spot in Lennox and all but in my opinion the flavors made in house are not the best. We ordered different flavors/items (it was four of us) and every one of them left us disappointed. Absolute lack in flavor. The walnut raspado I got tasted of walnuts ONLY because of the crushed ones they add the syrup had no flavor I literally was eating crushed up ice (and the ice is not like the authentic raspado) with chucks of walnut. I will most likely not return.
I ORDERED 5 MANGO ICE-CREAM AND THEY ONLY GAVE ME 1 😡
This place is super good the ice cream is the best and they give you so much it is worth the price and the driving if you don’t live close by, we will definitely be back soon!!!!
Basically, this is another business which I will go to blows over. If you have anything bad to say about this business I will be waiting for you outside the front door ready to knock some sense into you. Aint nobody better say nothing bad about La Michoacana. I will mess you up. I am Mexican 6-1 250 lb. Try it
I went this evening with my mother and we both had different servers and two different orders . and the lady whom took my order at the end told the cashier (Norma) that we are paying together and my mother and I both said no .. and she said that we are paying together bc we came together and I said no again .. we had to orders separately and she my server ROLLED HER EYES AT US & turned around as soon as we made eye contact bc she realized Id seen. Later on I realize my order wasnt complete and my I asked why and they said I didnt pay for the full thing... furthermore there was a lot of lack of customer service but as soon as I got into my car the cashier Norma told my mother and I that she can fix it and that we really made my day bc at least someone there new how to do their job . I would of rated a 1 star due to the lack or respect, communication and professionalism but Norma made it better . She needs as raise asap!
***READ** Very rude employees. I told Leydi very respectfully that I needed a cup since we where sharing with five people. She said sure. Almost payment she changed her mind and is charging me per cup now. This is NOT how you run your business. You will continue to loose customers if you keep up that attitude. Me and all my friends will go elsewhere
I went to the Michoacana and I ordered an Esquimal and she gave me a popsicle covered in chocolate. I go back and I tell her and she gets rude and says that its my fault that I didnt tell her before. Also, since the beginning I had told her that I wanted an Esquimal and she didnt listen to me.
Great Ice Cream love the Walnut Ice Cream. Fast Service.
Ordered a corn and the corn i was given had mold on it. Gross. Definitely not returning. Rather drive another 10 miles to another place.
Went in for 2 Ice Cream Milk Shakes, walked out with 2 Watered Down Reeses flavored drinks. She added ICE to my Milk Shake, umm I dont think so. Nasty!
Ice-cream was okay nothing out this world. Not the real Michoacana either.
Ice cream and treats are delicious. It just the customer service needs to improve and they need to speed it up. They take so loooong making the order. And not seem like theyre mad all the time.
Horrible people and service. Do not go here go to Manchester.
They have the best selection of ice cream and fruit bars! They also have strawberry and cream here! Which was very good!
This place is awesome I love it
The only place that will satisfy your cravings!
I didnt know about La Michuacana Nieveria, a friend of mine told me about it. They have some good icecream, and it taste like the real stuff, (fruit) now go there every Saturday. Good custumer service, prices are not too high, keep up the good work.
While I do think the ice cream is good, they are not caring enough about covid regulations. If you dont care about covid then 4 stars
Love the different flavour ice cream bars made with fresh fruit.
The manager is very rude . Her name is Angelica. This has been twice we have ab issue with her we stoped going to that michoacana on Lennox because of the incident with her . We so happend to go there today after a year and again . She gets upset when you ask her for more stuff .I.
Never get tired of michoacana and their awesome frozen treats and that corn. Sweetness and flavor abound. Have a sweet tooth of just want to indulge gotta try michoacana and it is definitely soft serve ice cream. Starts melting right away and so creamy good. Must try. Wont even break the bank.
Mangoneada paleta is a must try!!
The lady in the blue/purple hair was very nice I will definitely come back because of her! She was great!
Although really good, poor customer service, 3 sales reps and only one attending customers
Always fast and accurate. Much appreciated
Very good ice cream and excellent service! Recommend anyone visiting LA!
If youre looking for good Mexican Ice Cream this is the is the go to spot . Best mangoneadas in town
This place is great. Authentic Mexican ice cream, aguas fresca, paletas, and more. Limited seating but very cute. Prices are decent for the quality you are getting. I recommend!
Ive been to a couple of Michoacanas before and they serve giant portions of ice cream scoops when you order the waffle cone. The one I went to in Inglewood gave really small scoops. Ice cream is the same as any other Michoacana I just cant help but feel a little cheated on when I got served the small amount.
I go here every week. There ice cream and fresca is so good
The service is too slow the quality of the food sometimes is bad.
Soo Good!! My favorite little place to go for some sweets they have so many different flavors of Ice Cream, and Paletas too. They have a little of everything.
Nice tasty treats
What they sell is good, but service to slow.
It was DELICIOUS! My first time here I ordered cookies & cream && an esquite, BOMB!!
They have a variety of flavors. The ice cream is simply delicious and the customer service is great.
Nice
Very delicious and clean but it can be pretty pricey. Either way yummy for you and your family’s tummy not so much for your wallet.
The staff is really nice!
This place has the best Mexican real fruit ice cream no preservatives e or fake coloring are added to the ice cream only real fruit.but I cannot rated 5 stars cause its over priced...come on its icecream!!!!
Ice cream is made with real fruits
Best paletas!! In town
Service a bit slow, but worth the wait lol
This place is super OVERPRICED! I went to go try it out since it was new and nearby. Everything costs too much! Id rather keep driving to the one on Manchester Blvd in Inglewood because their prices are fair. Compare the prices for the two locations and youll see how overpriced this location is!
So bomb!
These ladies are great love em....
Loved the variety. .
Great Ice Cream and Customer Service!!!!!
Delicious paletas!!!
Frutti and organized
Racist SMH. All the staff is racist.
It take forever to serve. They need one more or 2 more employees
It is delicious but the waiting line is ridiculous.
Customer service not good.
Best ice cream
Nice... Excellent.....!!!!
Love this place
Huge selection of desserts
Absolutely Amazing
Spectacular
Good service, deli food.
Everything good
Mmmm very rich
A bad attitude of the employees to serve the customer.
Very good strawberries with cream ... frozen ...
They should hire more staff to attend and not make one wait so long outside that horrible ... they barely have 2 people to attend ..... 😡😡
The best Mexican snacks and the best ice cream shops
The place and the food are excellent, but the service is very bad, 2 employees even look badly at the clients, one of them had a black mask. Only the girl who charged us was very kind.
Everything is rich but it costs them to dispatch because the boys are slow
The service time is terrible !!! Come we are in full pandemic and serve like turtles. They seem disorganized and it is not worth the wait so you said that barbaros what paddles and what waters. I mean that Ive seen better places that serve fast to get people out quickly and in an orderly way and not that they were taking orders from uber eats instead of people who had more than 20 people out and literally snail service. And a worker who seems to be in charge has nothing to do with her employees. My advice is that if you want to maintain a clientele, have the workers at 100 and that they dispatch quickly. I am very unsatisfied and how frowned upon by the owners.
A place with the authentic taste of Mexican ice cream
Everything is very good but the employees have a bad temper ... and they are too slow too slow .....
I have 20 minutes waiting for someone to attend to me I had to leave because they never attended to me
THE SNOW IS GOOD
It is not a good service and its workers give you jenio
I love it 100% natural
They do not have control of 10 people inside, we arrived and it was full inside, we waited outside for people to leave and then we were able to enter, if you are afraid of covid19, do not visit this place it is unsafe.
Many cravings
Food very rich but service is lousy people are not friendly
Excellent service and very clean ...
Very good attention plus varieties of snow with very rich flavor and warmth and very kind Mrs. Susana
The attention is very good, the truth is the best feeling and harmony that I have found in hawthorn a lot of variety and everything is very delicious and more delicious the staff 😍 especially Susanita captivated my heart with a cucumber snow with Chile, the only thing that was missing is a promotion from unen buying a water takes you to something for free thanks for the understanding, compas Michoacanos the superior, Fierro for the 300 ahh do not believe thanks for a minute of your time I love you Susana and thanks for the spiritual service ajuaaaa
Very tasty mangoniada ice cream of all flavors
My Good variety