Keisha was awesome. I was nervous about driving into the bay area but the entire staff made me feel comfortable. I would definitely keep using this service I didn’t have to leave my car and the experience was fast and friendly! Kudos to Keisha she left me with a great message there is nothing that’s put in front of me I can’t do! I just love this place one of the guys in the tire area had such great customer service I came back to do my oil change!

How damn cool! My first visit ever. Was assisted by Keisha, who got me in a bay in no time for an oil change. Quick service, super friendly. Extremely pleased! Didnt realize they keep someone in the pit who drained my oil and changed my filter and I didnt even realize it until I asked. Just an overall great experience!

Tony took care of my tire and was able to answer any questions I had. He was very nice and professional. The younger guy who came out and helped me originally was very friendly and helpful as well. I would recommend this place

Everyone was very helpful and professional. They are honest and work with you however they can. Tony was a huge help making sure I was assisted along the way with my car repair. Great crew all the way around :)

Toni was fantastic and professional. They always do a great job. In and out in about 10 mins.

Love this Place! Everybody is so friendly and so nice. First time I came to get my tire plug & they did it for free which was surprising. Oil changes are quick no hassle . They get you in and out. Tony is great most friendly person, if you don’t know something he’ll definitely inform you of everything.

I stopped by today to get air in my tires and Tony W was phenomenal, and very helpful. He knew exactly what he was doing and helped me through the process tremendously for my first time! Wouldn’t want anyone else doing it, definitely will be coming back for oil changes or anything else and asking for him!! GREAT experience!

Brandon,James,Derrick was a great help to me had great customer service I will recommend them to anyone

Prices are a little higher than some places, but one thing your cant pay for, great customer service and honesty. I would recommend this place to anyone. I took a friends car there to get serviced as they couldnt remember when they last took it there, the gentleman pulled it into the bay, came back and said it was serviced not that long ago and still had a few thousand miles to go when her couldve just did the oil change and charged for it. Her topped off the fluids, checked the tires and told me to have a nice day, no bill. Who does this? Awesome people

Car had some issues. Ended up replacing alternator. Desmond and his team found the problem and got the job done in a few hours! Where every where else has a wait until middle of September!! Desmond called me every so often to let me know what was going on!! Very professional! Quick! Pleased to say I am one happy customer!! And I will return and refer customers too this location !!

I am rather new to the area and was looking for an auto mechanic that I was comfortable with going to.. Especially in being a female,, unfortunately some places will try to get over on us women that arnt all that familiar with mechanics. Keisha was so very helpful both times that I have gone and she gave me so much knowledge about my own vehicle that I did not know. The help she gave was things that I have had questions about and have even asked at other places but was never actually told the answer to my questions. Perhaps they did not know themselves, who knows. With the professionalism I received I do believe this will be my new place to take my vehicle any time something goes wrong. Thankyou all for the great work!!! Keep it up!!

Eric changed my mind! I stopped by to get my oil changed. Im familiar with the company because I usually go to the one on Harbison Rd. This one is only 5 minutes away from home so I stopped in. I drove over the bell and it rang. Even though there were 4 visible staff, no one approached me to ask what I needed and tell me which bay to pull into. Harbison Rd. does this every time. I picked a bay and pulled behind the car. Then Frank approached me and asked me if I would please move to another bay. I did and was behind another car. Frank then came back to me and asked me to move to another bay behind another car.I thought that my oil change would be starting soon because the car in front of me was finishing up. She was given her receipt and I was ready. However the man in a black T-shirt with glasses and no identification on his shirt was talking and talking and laughing continuously with this customer. It was none stop! I was just about to pull out when a young man, the youngest one there, came up and asked me to move to the now empty bay. I told him that I was leaving because of the lack of professionalism. He apologized to me and was empathetic. I stayed and received my oil change, paid and sickly left so that the next person could have there turn (the other man was still talking with the other customer for another 10 minutes). Things went well. I told him that it was only because of his customer service that I stayed and maybe would consider coming back.

As usual, I had a great oil change experience. During my oil change they found a leak and I took it over to the mechanic side. They were very diligent and although it took longer than expected, they were extra cautious and made sure nothing else could go wrong. Then at the end of the week they didn’t increase the estimate even though it ended up taking way more labor than expected, and in fact helped me get the best price possible. Big thanks especially to Billy who was a huge help and to the mechanics working tirelessly on my car. Express is the most reliable and trusted by me and my family!

Friendly. Prompt. Assured me that I would be in and out as fast as possible. 10-15 min at most. Definitely better than waiting 1-3hrs for an oil change at the dealership.

I just got an oil change at the Irmo shop. Super fast and friendly. They really go above and beyond for you. Keisha was wonderful. Very friendly and such a great personality. They are lucky to have her on their team. I highly recommend for services.

I scheduled an appointment at 9 am understanding that the oil change is firstcome first serve basis. I waited almost an hour and thirty mins before being told my car would not receive the scheduled rotation and balance. I understand that there were other cars ahead of me, but what is the purpose of scheduling online when theres already booked appointments. The only reason Im giving this review a three is because Tony was amazing. His customer service skills are phenomenal!

Ive been here many time over the last few years. I always appreciate the professionalism and attitude of the guys working. Royvaughn was my technician today, he had the best attitude the entire time and made the experience an enjoyable one. Would highly recommend anyone come here for an oil change or any other car service that you need! Keep up the great work guys!

Keisha is amazing. The whole staff was great. They can get busy but they keep it moving. Highly recommend.

I’ve been going to this express oil for years just to get an oil change and always had a great experience. This was the first time I went to get maintenance done and everything went so well. Desmond and his tech Orion were timely and always transparent about costs and the expected timeline for repairs. Absolutely incredible and greatly appreciated.

This will be my go to spot from now on. Not only did they get my car back up and running far more quickly than expected, but it cost about half as much as I got quoted from a national chain repair shop. The staff is very knowledgeable, and incredibly helpful and friendly. Absolutely fantastic service.

Keisha did an amazing job helping me and was so nice throughout the whole process. It was super quick and I love the great service!

Tony was very nice and funny!! We had a good conversation during my oil change which made it feel even less than 10 minutes!! See you when my next service is needed!!!

Quick and excellent customer service by Jacob and his cohort. Very professional and I was in and out in no time! Extremely pleased with the service I was provided and I will be back!!!

Tony W. was personable but professional. He kept us informed on all services being performed. Would recommend this location.

Very nice people! Would recommend everyone to come here for a very affordable price! Will be coming back.

1st time visit, and Keisha did a great job assisting me!! Will definitely be back. Great customer service is rare; however, Keisha and team did a great job. Thank-you!!

Tony W. was very knowledgeable and so friendly! They were fast and efficient. So glad I brought my car here.

Keisha was awesome! Glad I got to meet you! Keep up the great work Keisha #2

This is the only place I go for an oil change. They are always very professional, & friendly. Keisha is my favorite, go to associate. She does a thorough job, & makes you feel like family. Her smiling face, & awesome personality helps make the experience even better. I love the fact that I get to stay in my car, & that it goes pretty fast.

Great experience! In and out. Tony was great!

We love this place. Billy is awesome and trustworthy and has given us lots of great advice. We really appreciate the staff here and are now loyal customers.

Excellent service! Went the extra mile (or 15...into town to get the size tire I needed) to keep my 16 yr. old from having to drive around on a donut for a couple of days. Appreciate the energy and kindness that it took to do this on what was obviously a busy day in the shop!

Always have great service here. The crew doesn’t ever pressure for things you don’t need and best part you don’t even need to get out of the car. Shout of to Tony W for the friendly help.

Perfect service! Keisha was on point! New go to oil change spot for certain. Nice, fast friendly!

I come here all the time. My first time meeting Tony, he was super nice and a pleasure to talk to. Express oil change for the win 💁. And Tony W 🙌.

Checked behind them i was a half quart low on oil and tire pressure was off by a couple pounds . Need to do better.

Coincidentally I keep going on a Tuesday and get the Ladies discount on my oil change! I also took advantage of the buy one get one free windshield wipers today! My vehicle was serviced by Grayson and I had a very positive experience. I left entertained and well informed.

Had a fantastic experience with Keisha as my technician! Very friendly, professional and polite, and got my services done in under an hour. And I had a coupon for my oil change from being on the email list, which is always a bonus!

Extremely professional service. It was a busy Saturday, they were efficient and courteous. They communicated to everyone in line. Grayson provided excellent service. They even gave me a discount for being a first time customer!! Thank you! I will be a repeat customer.

This place is great. What made this a really good experience was Grayson! She was great and really went the extra mile to make my experience a good one. She even sold me on synthetic oil!

Service was fast and affordable. Tony W. explained everything and was very helpful.

Outstanding service and so professional. Keisha was the best, great customer service. Thank you.

Great as always! Nice team there! Billy Smith does a great job managing his team!

Staff is professional and courteous. Billy and Keisha do a phenomenal job to make sure my vehicle is properly maintained. They do not oversell you like other places, but they do make the proper recommendations for your vehicle on an as needed basis. They are efficient with your time and get you back out on the road safe and secure.

Keisha is the best! She is personable and easy to talk to. Can’t think of going anywhere else.

I have known Billy 25+ years. I have trusted him with every vehicle I have owned and for good reason! I recommend him to everyone I know looking for auto service. He has built a great trustworthy team at Express Oil Change. Keisha has awesome customer service skills!!! It’s a pleasure doing business with them!

Came in late morning on a Saturday to see if they could patch my tire. They were super busy but Keisha made me feel like i was the only customer! She worked her magic and by 330p today i was driving my car! Bill and staff are the best! Will be taking my business to them from now on!!

Always fast, always friendly! Keisha and her crew are the best.

Quick, efficient and went above any beyond. Extremely friendly and gave me a coupon for being a first time customer. Ive got a new place to get my oil changed. Thank you all!

Do not like the women employeeVery odd. The one is fine she knows what shes doing but the one trying to act masculine is very uncomfortable to be around. The one girl is very good. The one is very lazy was steadily playing on her little smart watch. Need to get rid of her. Constantly asking the other girl before she makes any move. I hated being here. I really like the black guy. And the other girl.

We Love this place! Tony W. is friendly and professional. We are in and out every time.

Keisha is by far the most contentious customer service representative I have ever encountered. I could probably get an oil change and other services a little cheaper somewhere else, but as long as Keisha is there, why would I want to? Fast, friendly, knowledgeable and funny!Best car service experience available for the money! She even offered me a coupon for a future service! :-)

Not only was the oil change very quick, but the staff was also very entertaining as well and seem like they clicked well together. If Im ever in the area again I will be back!

Had my brakes done before and was very satisfied but took Ford in for air-conditioning and very disappointed, cost me $145.00 and still dont work. I talked my son in taking it there, I told him they were dependable, wrong. I was going to take my truck back to have it worked on but I think I will change my mind.

I’ve been in the area for work for the pastCouple of weeks and driving all the way from NH I found I needed an oil change before I head back. Keisha greeted me with a smile and got me situated right away. She showed me patiently how to do certain steps - which I was able to follow. The oil change was fast and thorough. I asked Keisha to do her best to keep it within a budget and she helped me do so. For what could’ve been a pretty boring To Do list experience, Keisha made it enjoyable! She was so pleasant, kind, funny and made my day! If I’m ever back in the area and need some work done I’ll go here. I also recommend it to others as well. Thank you! It’s also in between a Dunkins and a Car wash - which I hit up both too haha.

Today I took a chance at 4:35ish right before it was time to pick up my three-nager . I had excellent service by Keisha at the Dutch Fork Rd location. Fast friendly and efficient. Made it exactly at 5:00 to get my son.I will be returning thanks to the service I received today!

Helpful staff! Fast and excellent service!

Thankyou Keisha for doing an outstanding job. The professionalism was on point. Very helpful!!

Friendly, quick, and informative. I appreciated the quick in-and-out and, despite the bustle, their ability to take the time out to give me more information on my vehicle and what may benefit it. Thanks to everyone here for their help, with a special spotlight on Keisha!

Brisk, efficient, quality service. It was a busy day so the manager bought lunch for his people, which says a lot for how employees, and therefore customers are treated.

Fast, friendly and always professional, thanks Tony W. and crew.

Quality service and very knowlegeable staff.They got me taken care of quickly even though they were extremely busy.

It was great I go there for all my vehicles. Today I took my dog and they gave him treats and talked to him. Great place...I highly recommend.

Great service......in and out in about 20 minutes

Teisha is great! She always helps service mine and my son’s cars and is always pleasant and knowledgeable. Thank you for always making my dreaded oil changes so much better with the kindness and quality service!!

Keisha is absolutely ALWAYS amazing everytime we go get our oil changed, tires or any other service. My daughter now takes her vehicle there because of the awesome service provided by Keisha. Everyone is kind, but Keisha is amazing! I love the company and one of the biggest reasons is because of the courteous and professional service given by Keisha! Shes awesome!

Hands down I had the best experience at this place! Keshia and her team were awesome. My mom was very happy after I told her that they took good care of her car! Thank you, guys! 🙏🏽

I discovered a leak in one of my tires. I was able to get it repaired and oil changed on a Saturday. Great service.

Had oil & filter change and didnt even have to get out of my car! Literally 10 minutes and they were done! Quality service too. Will definitely go back.

Fast and Friendly service! Keisha is one of the main reasons I keep coming back, she is always very professional and a pleasure to talk to! Keep up the great work.

The technician Keisha was so very professional and pleasant. I appreciate the service she rendered. She should have a raise because she is amazing.

Outstanding service! Keisha is very professional and knowledgeable! She had me in and out and on my way. We will be return customers!

Most professional and polite employees. Definitely recommend.Gus Miklos

Every. Single. Time.Keisha & Tyler always, and I mean always, get me taken care of. Theyre friendly, professional, personable, and fun. Ive had an excellent experience at this location each and every time Ive come here, each and every employee is consistently exhibiting the same attributes as Keisha & Tyler. This of course speaks volumes of management. For the life of me, I cannot remember the managers name but have had pleasant interactions with him as well. The employee turnover rate appears to be pretty low because Im always seeing the same faces when I need service on either my wifes car or my own. Cant say enough about these guys and how appreciative I am of the very speedy and effective service I receive. Thank you guys!Regards,Chase

Quick and affordable services with great attitudes from all team members!

Billy Smith is THE man!!! Would recommend everyone to bring their vehicles there!!

It was a great experience everyine was super nice and easy to talk to they made it a great positive experience i will definitely be going back

Great service, nothing negative to say at all honestly. I ended up here as I missed my appointment with the dealership yesterday. Keisha is awesome, knowledgeable and very friendly. Theyre fast, efficient and very informative regarding giving consumer information about their vehicle while performing services. I literally only spent maybe 15 minutes total there...ok that may be reaching, Ill say 20 mins tops..the oil change literally only took 10 minutes though and me personally Ive never been to an establishment to get an oil change and the manager comes out to greet/speak and make sure youre satisfied before leaving, first time for everything..Cant help but to go back in March when my next service is due and big ups for honoring our Military as well. Thanks again ;)

The only place I go to get my oil changed in my vehicles, I have three of them I will go nowhere else the people working on your car are very friendly and knowledgeable Billy the manager does the utmost to do a great job and treat you with respect. I’ve also gotten a few New tires there and I get the same treatment as I do in the oil changing portion of the business. Great work express oil change and tire engineers will see you next time

Friendly staff and great service!

Great set of guys willing to go the extra mile

Keisha is amazing!! Everytime Ive been to this location, she has gone above and beyond, and has patiently explained the services I need done to my vehicle!! She always has a smile on her face and is very personable!! I drive 30 minutes out of my way because of the great customer service she has provided time after time!!

Great service and staff, tony was a joy

I love the crew who work here, they have a great attitude and work hard all day long!

Always a great experience! Every time I come here they take care of me, treat me with professionalism, courtesy, and are genuine in their approach. Keisha is polite and thorough in her inspection to make sure everything is taken care of before I leave. I’ve had bad luck/experiences at other places with oil changes in the past but ever since coming here I will never go anywhere else! 5 star service in all aspects!

Great work and great prices, timely.

Excellent service. Very nice to work with.

Great job and reasonable prices. Did major work on our Pathfinder at a reasonable price. Brought my Armada in for a pre-travel check-up. No work and no charge. They have EARNED my business.

Billy, the store manager, offer refreshments while I waited. Tyler, the technician who assisted me was very thorough and knowledgeable. Highly recommend.

An honest mechanic, what a breath of fresh air. I thought I needed an oxygen sensor but their analytics proved the part was not defective and they even rotated my tires and changed lug nuts for free. I highly recommend this location for all your car related repairs!

I used to always put off getting my oil changed because it took so much time waiting at the dealership for multiple hours. I am so happy I gave Express Oil Change a chance! I will never wait at the dealership again. I can be in and out in 10 minutes. I am thankful that now I will take my car to have the oil changed when needed and not put it off. Great customer service with Tyler both times I’ve been. Cannot recommend enough!

Im typically not a fan of chain mechanic shops, but the folks at here are an exception to the rule. My first trip here just happened to be because I needed a quick oil change and my usual place couldnt get me in - I left impressed....so much so that I went back for my next two oil changes. Then my air conditioner stop working and they checked it out without charging me and gave me an option for fixing it. It ended up being two issues, but they fixed them both and worked with me on pricing as well. I cant say enough about how friendly everyone is here and I dont feel like Im being over charged for the services they perform.

New to Chapin and since I also recently brought a new car from Indiana, shopped online for top rated places for a synthetic oil change and tire rotation, Express Oil was highly rated and had great reviews. Was greeted by the manager Billy Smith and he was friendly and professional. Will definitely recommend them and I will go back. Thank you.

Service here is always the very best. My family and I have been coming here for some time and enjoy the quick and professional work they perform on our vehicles.

First time at EOC. Great Staff, clean location, quality work. Store Manager Billy Smith took the time to explain everything they offered. I will be back.

Great experience friendly staff Female friendly

Matt was a exceptional great help making sure I received the best service along with all the other counter staff. And the service technician were spot on making sure everything was mechanically safe and a job well done. Money well spent. Thank you Mavis Tire & Breaks

My first time going here, Ive been to other places like this one in SC and GA, very satisfied with service. I will continue to go back

Keisha is always very friendly and professional! I love it here!

The best oil change tire service in Irmo excellent customer service I will be a customer for a long time.