Second mattress Ive bought from this location in the last 7 years.Same great salesperson.Richard is knowledgable, personable, and doesnt try to up-sell you.
The worker in the store, Richard Petty, was very helpful and helped me find the best mattress within my price range. He made the process very easy and quick. Richard made it a 5 star experience.
Excellent service, the sales guy (sorry I dont remember his name) gave us great information and tips. He went beyond anyone expectations giving us the details to let you make a good buying decision without any pressure.
Richard was very helpful, honest, kind while I asked many questions about the mattress I wanted. He didnt try to sell me something else, he stayed with what I asked about. Great experience!
Such great kind customer service. Locally owned and wonderful atmosphere - not pushy but very knowledgeable !
Richard was so knowledgable and helpful to us in making the right selection.
Richard Petty helped me pick out a new mattress and box springs. He gave a compressive explanation of each bed we tried. It was a very positive experience.
Jim was terrific. Spent lots of time with us. Very helpful in choosing an excellent mattress within our budget. Arranged for delivery and pick up of the old mattress, most helpful and courteous
Jim was so incredibly kind, helpful and patient in helping us select our mattress! Highly recommend visiting him!
Richard was very helpful. He had just what I needed.
Jim was very helpful but not pushy. It was a great experience.
Really nice experience, great employee service. Knowledgeable and very helpful. Knew exactly what I needed and it was a good price. Thanks Bedzzz Express and Richard.
The manager is knowledgeable an entertaining. A pleasurable shopping experience.
Richard was so helpful in selecting our mattress! He even helped us figure out where we needed to put the slats on the antique bed we would be using. Highly recommend this store! (We went to Montclair location)
Had a wonderful and easy experience in buying a bed! And they will deliver and take away our old bed for $20! Highly recommend!
Absolutely enjoyed our time with Mr. Petty! He is a genuine person and cares about his customer’s needs. He was intricately knowledgeable about his products. I told my husband while walking out of the store, “he makes me want to come back just to visit him”. He also makes us want to send anyone we know that needs a mattress to see him. We are very excited to get our new mattress!!
Richard was very considerate and professional salesman. He opinions and suggestions made the difference in my decision to buy from this location and Bedzzz Express. I highly recommend this location. There is absolutely no pressure to buy.
It was our first time mattress shopping, and it went so smoothly and quick. Richard Petty did a great job in helping us with our purchase. The delivery guys showed up exactly when they said they would too. I highly recommend Beds Express, we will definitely be coming back.
Most helpful explain everything in detail. I would purchase a mattress from this place
Richard was the best - he took his time and explained everything to me. He showed me several options and each time made sure that I would be happy with the merchandise and the price. I have purchased from here before and will make a future purchase.
I had a really good in-store experience with Henry Nix ...went in to purchase one mattress for myself and ended up buying one for my niece as well. ...friendly, knowledgeable, convenient and affordable. Everything arrived as expected and we are enjoying our new items in comfort.
We purchased an adjustable split king frame (2 twin XL). After much research by my spouse we decided the basic model would do what we wanted/needed (raise/lower head, raise/lower foot). And got a good price on it! Then we decided to go with the Nectar mattress in a box. And got a really good deal on those! FYI we thought they would have a single pillow in with each twin mattress but they had 2 pillows in each mattress.We dealt with Richard Petty at the Montevallo Road store in Birmingham. He was great!! Answered our questions, offered suggestions, never pushing us to go with someone more expensive than we wanted.The delivery was done at the promised time (actually they were able to come a little earlier than first thought). They were in and out so fast with the delivery we were amazed. Delivered the sheets and mattress protectors we had ordered along with everything else.We have now slept on the mattress for a couple of weeks (didnt count the first few days as we were so exhausted from moving that we would have slept on broken glass and not felt anything). We are pleased with the support and comfort of the mattress and being able to raise the head has saved my spouses life because the snoring has almost stopped completely with being able to raise the head some.I would definitely recommend talking with Richard about new mattress and/or bed frames.
Jim and Richard were a fantastic team—went above and beyond to help us get exactly what we needed!
Such a great experience! Mr.Richard and Mr.Wayne are great salesmen! They Helped me and my boyfriend find the best bed for our budget, they been nothing but kind and straight up the way I like it! Definitely check them out !
I went in to Beds Express yesterday to buy a bed. Richard Petty helped me. Not only was he knowledgeable and helpful, he was also kind, patient, and funny! It was actually an uplifting experience to do business with him! I did buy a bed, and he went to extra lengths to schedule for it to be delivered before I go out of town. I’m very excited about my new bed, and very grateful to have had such a very kind man help me with the purchase.
Richard at the Montevallo Road store was great. He got us a really good deal and coordinated delivery in another Alabama city. Highly recommend working with him!
Recommend Bedzzz Express 100 percent. I’ve been a customer for many years and they are always helpful with the purchase, delivery and set up process.
We shopped at bedzzz Express on Montevallo road in Birmingham. Richard Petty, the store mgr, was very helpful and knowledgeable during our visit. He made sure our experience went well. They had a great selection toview. He was very patient as we tested a lot of mattresses.
Great experience shopping for a new mattress for mom. Thank you for taking care of her and making the process easy and fun. Highly recommend this location.
We had a very good experience and Jim was very knowledgeable and helpful.
Great service! We found a bed within our price range very easily. Very happy with our experience.
Richard at Bedzz Express was amazing! I price shopped my mattress and Adjustable Frame at several online and physical stores and he not only beat their prices but blew away their prices saving me hundreds! To top it off I had my bed delivered within 48 hours!!! That is service!!! Thank you Richard and thank you Bedzzz Express! Will definitely buy all future mattresses at the Mountain Brook location!!!
This location was great to work with. Even in the midst of a pandemic, they were able to communicate with me to find a mattress that worked for me.
Now everybody knows how hard it is to get customers in a mattress store! The stores are all over the place! Our experience with Richard, the salesman just now, was extraordinarily wonderful.Richard was knowledgeable and educated on the complete mechanics of a bed, every single aspect.He was gracious, humorous and a complete delight.He wanted to make sure that we were making the right decision for us. He supported us in every way and did nothing to “ push” the sale.His professionalism speaks highly for him but also for the company, Bedzzz’s as well!
The salesman was very kind & carried the bed frame to my car. I enjoyed my trip & would come back.
Richard did an excellent job helping my wife and I find the perfect mattress. He was very helpful and knowledgeable. Super easy process— easy recommendation.
Richard petty provided superior customer service. His extensive knowledge of the product line greatly facilitated our purchase. We highly recommend him and bedzzz express.
We had a great experience shopping here. Richard was informative and pleasant to work with, he listened to what we were looking for and talked us through the finer points of the decision, but without any intense sales pressure. Delivery was free and removal of the old mattress was only $20. I would definitely shop here again.
Kind, caring, and professional service!
Chris was excellent in explaining everything to my parents! He was so helpful and knowledgeable about everything! I highly recommend this location!
I cant say enough great things about my experience. Richard was extremely patient, knowledgeable, and was not out to sell me the most expensive thing in the store, which I appreciated! He helped me save about $2500.00 and that makes this the only place Ill go for bedding! Thanks so much for a great experience and saving me so much $!
The store was very clean and well laid out. Richard was very knowledgeable about the product I was looking for. I got a call in the morning with a delivery window, and when they were going to be running late they called me and gave me their estimated time. They arrived at their estimated time and were very pleasant to deal with.
Great experience from start to finish: knew what I wanted, salesperson listened, delivered next day as promised. Could not have been better!
David Riddle was so helpful and knowledgeable! We are thrilled with our new mattress, sheets, pillow and bed frame! Thank you!
Excellent customer service. Richard took complete care of us and offered information that was so helpful. He set everything up and delivery was excellent. I requested a call 20 minutes before they would arrive and I was called as promised! They took out the old mattresses, set up the new ones and cleaned up the mess. Highly recommend!
I had a very good experience at Bedz Express. Richard was so very helpful. I can’t wait to get my new bed. Thank you Richard!!
Richard Petty did an amazing job for us! I do appreciate this store very very much! Highly recommend you all buy your beds from them - this was my 3rd purchase
This was my second time purchasing a bed from bedzzz express, and I love it. The service from the first to the second time was exceptional, great customer service. The item was delivered on time as stated. The delivery guys came in and put it together and they were very courteous and professional. I am now in need of a queen for spare room so I will surely look at bedzzz express first.
Richard has always been wonderful to work with!
Great place. Super service . Richard Petty was awesome!
Had a great experience here. Richard was kind and patient and offered us many many different options and styles without being to “salesy”. Will go back there next time we need a mattress or other accessory.
Awesome experience! Very knowledgeable and pointed us in the right direction. Can’t wait to sleep on our new mattress😃
Henry was very patient, informative and helpful in finding us the most comfortable mattress we have had in 64 years of married life. Beyond that he was gladly willing to hold the mattress for several weeks while we waited for our new bed to arrive and then loan us a frame so we could use the mattress while we continued to wait. The men who delivered the mattress and put together the frame were extremely nice, competent and accommodating, An experience that bolsters our confidence in humanity.
Richard was very friendly and very knowledgeable of all the products. He had our best interest in mind throughout the process which we really appreciated.
Bedz Express is the only place to buy mattresses in our opinion, and Richard Petty is great to work with!
Richard was extremely helpful and made the process so easy!! Highly recommend!
Easy and fast buying experience. Highly recommend!
Richard Petty was knowledged, professional, and thorough.
Great costumer support and great service. Got my perfect mattress in less than 30 minutes! Highly recommend!
Imagine getting to play Goldilocks and pick out the mattress that’s “just right”, finding it is easily affordable, and then being driven home by Richard Petty himself.I’ll begin by destroying the teaser I just wrote; Richard Petty just happens to be the actual name of the sales representative who helped me. I don’t know if he ever drove a race car, but he brought this sale over the finish line just fine. The location of this true fairytale was not the bears’ cottage in the enchanted forest – it was Bedzzz Express on Montevallo Road. And it deserves not five, but a whole galaxy of stars in my book.First, the really bad part: I was recently hospitalized twice in a single month for degenerative back disease, deteriorated pelvis, sciatica, and severe osteoarthritis. I was told that I needed to get a firm mattress.It was more than a month before I was even able to get to the store by cab and walk in on my own. During that period, I called the Bedzzz Express on Montevallo Road and spoke with Richard Petty. I must have driven him nuts with all my questions, but he listened and answered patiently.By the time I could get to the store, he knew everything about my issues. He helped me find precisely the right mattress for my needs. He insisted that I take my time and try everything till I found what I felt would be most comfortable.So I tried them all, and found the perfect one – which happened to be the first one he had suggested. Mr. Petty knows his stuff.Mr. Petty also knew I was concerned about medical bills and that I was on Social Security. He knew I worried about putting this on a credit card, so he helped me arrange for 12 interest-free payments that will be much easier for me to handle, making this less a financial catastrophe than it might have been.Mr. Petty also knew I had been without a real bed for well over a month, while I slept on a sofa. This was a Saturday, and I was sleeping in my own bed -- very comfortably, I might add -- Monday night. And the delivery personnel were just fabulous – white glove treatment all the way.When I was ready to leave, I took out my phone to call a cab, explaining that I was still unable to drive. Mr. Petty offered to drive me home, and that was an unexpected kindness that I truly appreciate.KUDOS to Mr. Petty and to Bedzzz Express on Montevallo Road. I would add that everyone in the store and the delivery personnel as well were just exemplary. I give them my highest recommendation.
Excellent service!!!! I highly recommend Richard for all your mattress needs!
Great experience with Chris. He answered all our questions and we got great deal.
Wonderful experience! Richard Petty was extremely knowledgeable and helpful! I highly recommend beds express!
Chris (who is a floater who works at this store and the one in Greystone) was wonderful. He was very helpful, and did not pressure me to buy any particular bed. He helped me figure out what would work best for me, and was great providing guidance and information about all of their different products. I love being able to support a local business, and highly recommend BedzzzExpress for all of your bedding and mattress needs.
Richard was very helpful, even got same day delivery.I would definitely shop here first.
Richard Petty was the best. He guided us in the right direction based on our budget, likes, and dislikes. He was someone you felt like you could really trust to find you the bed you would enjoy!
Great experience with Bedzzz Express and salesman Richard Petty. Highly recommend and will certainly be a returning customer.
The team has been helpful over and over again! They are knowledgeable, personable, and stand on their word! I highly recommend them!
Richard took great care of us. He is very knowledgeable.
Exceptional knowledge of the various mfgr’s and spent all the time we needed to make a good decision on our new S & F mattress. Only complaint we have is wasted $110 pchs of mattress protective cover required to validate guarantees. It simply does not breath and thus can and does cause sweating. Don’t waste your money!
Great experience! Richard was very easy to work with-informative and no pressure. Easy and quick!
Great service! Very informative and helped us get what we wanted!
Great selection and excellent customer service!
This location of Bedzzz Express is the best! Richard, salesperson, bent over backwards to accommodate us and deserves A+ for customer service. I can’t say enough good things about Richard and this location, shop here first!
We had a wonderful experience with Richard as our host he was very knowledgeable and helpful. He seemed to really care about us picking out the right mattress for us instead just making a sale. I highly recommend this location and this sales agent.Edit: Upon further interaction with the backend portion of this sale, I am reducing my rating. Richard was still fantastic, but the delivery associates broke part of my side light blinds while bringing the mattress into the house. After several promises that they will fix the issue, I am still left with no communication and a broken blind.What made this worse is when they took the mattress out of the plastic it was damaged and stained. David promised to have an new one delivered, but on the day of delivery, nothing. After speaking with the terse delivery manager, another Richard, I had another brought several days later.Sales upfront = great service. Backend service = fail.
Owner is super nice!
Great experience with sales Rep Richard Petty at Bedz Express on Montclair! Very knowledgeable and patient while we looked!
Chris was super nice, informative, very helpful in getting our new mattress and box springs. Can’t wait to sleep on the new bed!
Great service. Very friendly and helpful. Will shop there again.
Richard provided above and beyond service, honestly and professionalism
Wonderful experience!! Can’t wait to try out my new mattress!
Richard is the best salesman!!He is knowledgeable and courteous.Every store needs a Richard!
Will buy from again. Very helpful and friendly.
Nice folk. Very helpful.
Honest, simple, good deal.
Friendly staff! I am a returning customer and I have had a good experience with each purchase.
Very helpful!
Great place & sales manager Richard!
I am a sales manager at Bedzzz Express... Great place to work...
I got exactly what I was looking for, thank you Mr. Petty
Friendly knowledgeable staff.
Very knowledgeable and helpful sales people.
Great service, good value
I shopped with Mr.Petty.He was very knowledgeable and informed. A very good experience.
Very nice and great prices.
Chris was very helpful!!