I brought two instruments from here. The owner and customer service is super nice. I think its the best music center in South California. Prices are reasonable, teachers are helpful.

Be careful with their business. Good on surface when you do not have a problem. Once you have a issue/dispute, they will show their true skin.I have a rental instrument, I have not picked up the order yet. I would like to cancel rental service and get the refund. They deny the refund by all means even the order has not been picked up. The 9 month rental money was up-held and NO-refundable regardless. The contract is ambiguous. Under Termination section, it states I can terminate the rental agreement without penalty. BUT the contract did not tell me the fact that the store gives me NO refund at all even couple days later I want to cancel the rental service and want to get my money back. Remarkably, I have not picked up the rental instrument or used it neither. Once rental contract is signed, they take my money deposited and offers no cancellation/refund at all. I am going to appeal to Department of Consumer Affairs (DCA) - State of California regarding to unfair contract to customers.

I was very happy to have found this store! I had wanted a particular guitar and was finding it hard to order from anyone in the nation. Not only did Joseph put in my order with no problems, I got it at a very good price and was thrilled at the outcome. The Guitar, a Blue Moon Neptune, by Faith Guitars, had to come a long way to finally make it into my hands. It is exquisitely crafted for amazing sound and stunning to look at. Joseph never failed to get back to me every time I called. I am so impressed by this store that I will likely make guitar and music purchases from them in the future.

Great, knowledgeable staff. Fair prices. Willing to go the extra mile for their customers. We received the instrument in perfect condition. What more can I say? Thanks for a great experience. Highly recommended.

I was very satisfied with their service and products.

This is by far my favorite music store in the area. The employees are always very nice and helpful. I have been buying instruments and accessories from them for many years and I have always had great service. I recently purchased a Teenage Engineering OP-1 from them and they were very helpful in helping me decide. They have also given me support since the purchase, which I greatly appreciate. They have a great selection of guitars a well as Band and Orchestral instruments and offer lessons and repairs as well. Irvine Art and Music is my go to music store and I would defiantly recommend it!

Great customer service. And I mean it full heartedly. Irvine Art and music center offers a great inventory of musical gear. Highly recommend for students and professionals. Thank you so much.

Great customer service! They got me a great deal on this piano. Check them out before closing any deal!

Fantastic shop. After asking about an instrument, Joseph contacted me and went above and beyond to help me out. Not only did he help me towards the end of the day on Friday but also had it ready to ship for Saturday delivery. Best customer service I’ve ever experienced. AAAA +++++You can absolutely buy with confidence.Thank you very much.BoWildCat Guitars

Friendly and very helpful staff. I bought a guitar from the UK which was honestly priced and which arrived quickly and was carefully packaged. Communication from the shop was promp, helpful and informative. Strongly recommended.

I love my new YAMAHA Trombone. Shipping was fast and the instrument was exactly as described on the listing. The store was quick to communicate and I got an awesome price for the quality of the instrument I received! Very happy with my purchase and transaction.

Bought a trombone online from Irvine. The description and photos were spot on. It arrived in good time and packaged well. Highly recommend this place!

I want to thank Joseph Chang from Irvine. The shop had my bucket list Yairi guitar in his shop and made the purchase experience extremely smooth, pleasant, and personalized. He even took some pictures of the process of it being shipped to me. Thanks again Joseph. Love the guitar and if I’m in the market for another You’ll be my go to shop. Can’t recommend them enough.

They have great instruments. I bought a violin and it is very high quality and not as expensive. Great price and the workers are awesome. They are very friendly!! You should definitely check this place out.

I bought an alto sax for my son on Reverb from Irvine. It came as described, in gorgeous condition, and it was $1200 less than I would’ve paid for resting the same Alto brand new. This is a stand up company and you should be willing to pay a little extra because they’re a well established who follow up after the transaction. It’s not everyday you send $$$$ to a Cali outfit from Indiana. Thanks again!!

Great service! I like this place, the owner is very friendly！

I went yesterday to this place and it is awesome. Great deals and very friendly people 👌. I really recommend you to go there!! 😉

Very friendly and easy to work with and very honest family businessI bought a Cordoba GK Studio limited Flamenco guitar and very happy 😃Thanks for your service.

HORRIBLE PLACEIf I could give a 0, I would. They took 4 whole weeks to repair my instrument, when they said it would only take 3 days. They kept delaying it, I had to call literally every day. It took a ridiculously large amount to repair literally 2 pads . The staff is unprofessional and will try to rip you off. When youre about to pay, they change what they said and try to make up large amount of money for you to pay. I WOULD NEVER GO HERE AGAIN.

When my family and I got there they were very kind and they had very nice instruments.

The owner (old chinese man) is extremely rude. He will try to argue and raise the price last minute. Horrible service.

Absolutely wonderful place with wonderful people, will definitely be coming back and referring friends!!!

WILL TRY TO OVERCHARGE AT THE LAST MINUTE. NEVER GO HERE

Best value and high quality instruments in all of Orange County. These guys are really honest business people, who are really trying to help their customers out. They have good promotions and perfect place to take lessons or rent/buy instruments.

My favorite music store in Southern California. Great staff and super friendly owners!

I am currently taking a drumming class here.Teachers are really professional, they definitely know what they are doing. I would definitely recommend trying the place out. If you need any additional help, they have many books you can look at.

This place is great! They have an awesome selection of music lessons, quality instruments, hard working staff. Check them out if you can!!!

Used them for repair for violin bow. Had some issues with the repair but most importantly they made good and left me better off than when I first went over there. Will definitely use for repair work again.

Responsive and fast

I took my vintage Bach Stradivarous trumpet in to have it chem cleaned and have some dents removed.The brass repair guy Dan did an amazing job.This trumpet looks brand new.I was amazed at how well it looks.I highly recommend Dan.

I have went here to purchase a musical instrument. I was surprised to find what I am looking for. Thanks for the assistance that was provided to me.

Unprofessional management, scheduling, unhappy teachers.enough to know.

5 Stars for their staff!

The People Who Work there are very rude and obnoxious 😠 I am not happy with there service at all.

The salesman was an old Chinese man. He is ill-bred and dishonest. This is my first visit to this store, and also my last visit to this store. I will not step into this store anymore!

Super good

Excellent service and knowledge

Nice decor, bad experience. Is it inappropriate for me to wear? Give priority to an American who cuts the queue. This experience is the first time in the United States. I dont want to talk about skin color, I just want the store to understand the order. Decor is important, but respecting customers and talking about basic rules and ethics is the long-term.Of course, in the face of such problems, I left the cute shop without returning. I personally experienced today