We had a great experience with Nelson Cabinetry and highly recommend them and the customer service representative we dealt with, Edi.The cabinets look great! All but a few assembled together perfectly but for strength, we also glued and finish nailed the cabinets. We ordered both kitchen cabinets and vanities from them and only had 2 small issues, both of which were dealt with quickly by Edi. Overall, it was a stress-free experience. If you buy from them, note that they dont stock end panels. We had to buy our island back panel from Home Depot. It was almost the same color but not quite, and its not as high quality as the rest of the cabinets. So, if youre handy with tools you can assemble these RTA Cabinets and you wont go wrong with Nelson Cabinetry. Ask for Edi, he was awesome from concept to sales and after-sales service.
Nelson Cabinetry is now my go to business to get any cabinets I need for our projects. They strive to give superior customer service and the cabinet quality is way better than expected! They blow the competitors away as far as customer service, quality, & ease of assembly! Granted the most recent project did not require too many cabinets Nelson made my job so much easier! Thank you! Another plus is that they cabinets come very well packed for shipping and are so easy to put together, anyone can do it! I will be placing an order for our next (much bigger) project here soon! I look forward to working with you all again! #quality @cabinetry #easy #rta #kitchen #bathroom #renovations
I bought bathroom cabinets just to see if they were good quality. They were great quality cabinets with all plywood boxes, no particle board or MDF, soft close dovetail drawers, and European style hinges. I liked them so much that I ordered cabinets to remodel my kitchen as well. Great customer service and a price that cant be beat locally. Thank you Nelson Cabinetry.
Excellent service and price. Cabinets are of excellent quality and look great. I purchased 19 cabinets in total, 16 for my garage and three for the laundry room. A screwdriver, some quality wood glue and some screws to fasten them to the walls. All-in-all a great company. I would not hesitate to order again.
Great product, better customer service. Our kitchen travelled from the US to Panama and my only complaint is that the cardboard did not handle the trip well. That said, not a single bit of damage of so much as a missing screw. The lack of instructions in the box may require you to hold internet training for your assembly crew, but the assembly is very straightforward if you grew up with IKEA.
We spent a full year planning our kitchen and half way through we decided to move it to a different area in the house and start layouts from scratch. I asked Dino for countless layouts and he always responded with exactly what I asked for almost immediately. The cabinets are great quality and easy to assemble. The trash cabinet was not we we expected, the bins were extremely small so we made some changes and made it one large bin. We love them and eventually ordered more than planned. I will be using them for my next remodel of my laundry room and main bathroom.
We love our new cabinets and top notch customer service from Edwin. It would be hard to imagine any better service. I actually ran across this company by accident when reading reviews on Costco’s reviews on their cabinets. The person wished they had used Nelson Cabinets. I started doing my research to wind up submitting my floor plan and was amazed to receive a 3D design in two days. It was amazing to see what it would look like with a wall torn out and new white cabinets. I must admit I was skeptical at first. I finally decided to start with a bathroom vanity to see what the quality would be like before I spent the money for an entire kitchen. After I got the vanity in I was very confident in my purchase. I have built several homes and remodeled several flip homes and the quality was the best from any house I have done plus the price beat my custom cabinet price when I built my house in the year 2000. I was on a tight schedule since I was tearing apart my kitchen over Christmas break and needed to put it back together ASAP. My kitchen cabinets arrived in about a week. This is hard to do with most companies. The cabinets all arrived in great condition and the order was 100% correct. We had one plastic piece on the bottom of the drawer out of everything that needed replaced. Edwin had it shipped out immediately and I installed it right away. All I can say is if you want to save on labor and put together your cabinets, these are worth the money. I did use glue and occasionally used my Brad nailer but don’t think it is needed. Just figured it couldn’t hurt and makes me feel a little more confident. I have to mention Edwin again. We made several changes to our plans as we got more serious. Sometimes Edwin had changes to me the same day. One night I sent him a message and he had a reply the next morning. I think his email was around 3:30 in the morning. The guy seemed to work all the time. Even on the weekend. I am waiting on countertops but will post pictures after those are installed.
I really like the people here at Nelson Cabinetry. I have contacted them several times (bought for more than one house) and got immediate response even from Dino himself. Great company to do business with.
Service was great! Our rep was timely from beginning till the end. Delivery was on time and efficient. Price was ver good compared to others in the industry.
Super company to deal with! Great quality for an even better price! Made kitchen remodel as easy as could be! Will definitely be using this company more in the future! They are truly a hidden gem
These cabinets are terrific! Great construction, quality and price!Easy to assemble. Customer service is awesome. Quick to answer the phone and emails to answer questions or solve problems. Order time to delivery fast beyond my expectations. Would highly recommend!
The quality and professionalism of Nelson Cabinetry is beyond belief. They communicated effectively as we discussed sizes and measurements and the shipping process was smooth. The cabinets come unassembled, but for the price and craftsmanship it is well worth it.
I ordered a bathroom vanity and when it arrived everything was in great condition. The assembly was easy and did not take long. Great quality materials.
Thanks Tony for everything you’ve done! My experience with Nelson Cabinetry was AWESOME from start to finish! Tony made a 3d design of my cabinets and the installers put them on in my kitchen perfectly. The cabinets are beautiful and of great quality. I will definitely recommend Nelson cabinetry for all future projects and highly recommend them to friends and family!
Great customer service and quality cabinets! We had a great experience working with Nelson Cabinetry and would buy again and recommend them to anyone looking for cabinets.
The price was good and the cabinets were easy to assembly as well being well made. I would consider again when on a budget
We purchased our cabinets from them a few months back, and we have been so happy with our purchase. Diane was quick to respond to every email and question we had. She did our kitchen design several times and was so patient with us. She was extremely helpful throughout the process! I would highly recommend them. Our kitchen looks beautiful, and we are extremely satisfied with the customer service and products we received from Nelson Cabinetry.
I really like this company. They are responsive and helpful and the product they sell is impressive. The cabinets we ordered came in about a week. One was slightly damaged, so a new one was sent. We only had to email them and send pictures of the damaged parts. No hassle. The cabinets themselves are wood and very solid and they go together easily. The finish is durable and looks beautiful. I love the soft close doors and drawers and the ease with which we put it together. BEST of all, I love their customer service. I referred my son to this company and he bought his kitchen cabinets from them as well and is very much pleased with them. Highly recommend!
We were pleasantly surprised at the quality and cost of these cabinets. They were not difficult to assemble at all (watch the videos!) Our designer worked with us closely to accommodate our kitchen design challenges. The company quickly resolved some sizing glitches that occurred as well. The cabinets arrived SUPER quickly, which in this time of construction and materials delays, was extremely impressive!! We would definitely order from Nelson Cabinetry again.
Nice solid cabinets at a good price. White shaker is always a great option for my remodeling projects.
We had a wonderful experience with Nelson Cabinetry! The cabinets are high quality and look beautiful, and they were also the most reasonable price we found after a lot of researching and quotes for all-wood cabinets with soft-close hardware. Not only did the cabinets exceed our expectations, the customer service was AMAZING! We worked with Emma, and she made it so easy for us to visualize the project and order the right sizes for our custom kitchen, pantry, and bathroom, even with our multiple design changes. She was very responsive and timely in answering all our questions. We highly recommend Nelson Cabinetry and will definitely use them for future projects!
We just completed a full gut renovation of a 1960s era kitchen. The cabinets for a 10X12 room were reasonably priced and the flat rate shipping cost was very fair. All company communication was extremely fast and responsive (Emma you are the BEST!), even on weekends and evenings. The whole process; from quote to order to invoice to shipment to delivery to (small) problem resolution through completion was an exemplary example of what customer service SHOULD be. The cabinets themselves are very nice. The assembly process was quick and easy and the extra features like the soft-close doors and drawers are impressive for cabinets in this price range. Well done, Nelson Cabinetry! I will happily recommend your company and products to anyone.
I cannot say enough about what a joy Edwin was to work with. He was Johnny on the spot with all of my questions and concerns and trust me I had a lot.He was always just so helpful. Customer service 1000% Definitely would recommend this company.
I have used Nelson Cabinetry exclusively for the past 3 years due to their incredible customer service & quality products. As a professional home remodeler it is important to me to use well made products & have clear communication. Nelson does just that! Dont hesitate to contact them for your free 3-d design.
Great cabinets and even better customer service! They worked with me to get what I needed in a timely manner. Ive shopped around dfw for affordable good quality cabinets and these guys are competitive. Will be using them for future projects. Highly recommend!
Great to work with on our kitchen design that went through several changes over a long period of time. I had a basic design in mind when we started but their suggestions and changes worked out really well. They were great about communicating before and after delivery and immediately responded to any questions or issues I had. The cabinets themselves are all wood/plywood, no particle board. Drawer slides and hinges are high quality soft close type. Drawers are dovetail construction. We got a custom kitchen with higher quality cabinets than we could have purchased locally for a very reasonable price.
These cabinets were absolutely perfect. The quality control is over the top.They fit together seamlessly..Edi was awesome the price, quality, customer service was top notch,and they were delivered in a very short time on time. The quality of the cabinets was far superior then I expected. I would recommendNelson Cabinetry to everyone thinking of purchasing cabinets, you wont go wrong.
Nelson cabinetry is great quality cabinets and the design team is top notch. I keep coming back to Nelson cabinetry for all my flips.
Nelson cabinetry values their customers. I had a pleasant experience from putting in my order to getting it delivered on time. Upon arrival I had a few cabinet doors that damaged, the Nelson family handled the issue professionally and send out a replacement Immediately. Thank you for your great product and service
Very nice quality for the price. Ordered 17 cabinets arrived in only a few days. Everything was packaged very nicely but one cabinet door was cracked. Customer service was great and quickly had a new door sent to me. Will definitely recommend to friends
This is the first time we have done anything like this. Edwin Nelson was fantastic from start to finish! He was incredibly helpful and supportive with any and all issues. We were able to build and install them ourselves. We would absolutely use them again. Great quality. We were very happy.
We are very satisfied with the quality of the cabinets and customer service of Nelson Cabinetry company. The pricing is very reasonable and worth every penny! We recommend these cabinets to our customers and friends. Everyone is amazed with the quality and simple modern look of the cabinets.
If youre willing to put in some time to assemble (and be patient and careful) this is a great company to use. Solid wood, good quality, great shipping speed, friendly responsive customer service. Be careful when turning the cam locks that things are lined well - dont force them. I broke a couple and had to come up with my own fasteners (which was easy since its solid wood). For the price, you come out way ahead of what custom cabinets typically cost.
After careful analysis and comparison of various brands including Ikea, I decided to go with Nelson Cabinetry. The price was the best and the reviews were great. Edwin helped me revise the kitchen plan several times and was extremely polite and professional. As it happens sometimes, our delivery wasnt perfect and two of the parts came scratched. Edwin was very helpful and worked with us to send replacements. We installed everything ourselves. For this price range, this is one of the best companies out there. Thank you.
The website was so easy to use and the cabinets arrived quickly. They were packed very well and were in perfect condition. We loved the quality of the cabinets. Dont hesitate to use this company for nice cabinets at an extremely fair price.
Wonderful company to work with! Amazing quality and value, we could not be more pleased with our new kitchen, it is just beautiful. We are actually placing another order now to add an island. If youre thinking about purchasing, just do it! And Amy was amazing to work with:)
We recently purchased our new kitchen cabinets from Nelson. I was a bit skeptical initially making such a large purchase online, and having them shipped across the country no less. However, our service representative Edwin was absolutely exceptional to work with. He has been available every step of the way from answering questions to revising quotes. He has even answered emails on Sunday evenings and while on vacation.Our cabinets arrived on 3 pallets tightly wrapped and without any damages at all. The cabinets themselves are very sturdy and look beautiful in the kitchen.I happened to nick the paint on one while we were installing, but Edwin responded to my email within 5 minutes with the Sherwin Williams paint code so I could purchase touch up paint.Having shopped around at several cabinet stores, we had several estimates, all were double the cost. We researched as much as possible and ultimately purchased our cabinets from Nelson. Their price tag does not reflect the quality of the cabinetry. Nelson’s quality and customer service are outstanding. We would absolutely purchase from them again.
Great cabinets, good pricing, easy to assemble and excellent customer service from Edwin. Edwin was quick in response for design help and any other questions. Cabinets were delivered within 3 weeks after ordering. I will definitely come back to Nelson cabinetry for future cabinets need.
Update: less than 24 hours after posting my review the company reached out offering to make this right. Theyve offered an agreeable solution. Thanks!The best thing about this experience was the quick shipping. Once the boxes were unloaded and the invoice was paid the experience went all downhill.1. They included no instructions (the video on their website was a completely different style and this not helpful. I called and was promised PDF instructions and a call back. It’s been over a month and neither of those things have occurred. Luckily I was able to utilize a bit of trial and error2. They did not include the piece that attaches the toe kick to the cabinet feet. I carefully explained what was missing and sent pictures and they literally sent me the exact same thing I already had. Needless to say this caused delays in the project. They promised they would pay my team to come back out to install the toe kicks but never followed up on that.3. They seem to be full of apology but devoid of remedy. I’m always promised a call back that never occurs.
Great customer service. The finish on the cabinets is quality. The hardware is quality. The ease of assembly is amazing. I spent $30,000.00 on custom Kitchen cabinets. Then I found Nelson and used them for my bar and butler’s pantry. I would have saved $20K+ if I used Nelson on my kitchen too!
Great cabinets. Shipped on time. Service after the sale was great as well. Repeat customer.
I would definitely use Nelson again! We originally were going to use Ikea, but they were out of stock so to keep our deadline we went with Nelson. Their cabinets were great, we did add wood glue and some finish nails to make sure they were rock solid. There customer support was great, they mixed up a cabinet and sent us a new one at no charge!
Very good cabinet company, I was very pleased with their customer servicewhich is hard to fine these days. They always responded quickly to any of the questions that I had. The quality of the cabinets is also very good. I highly recommend this company.
Overall very pleased with these cabinets! Because they are ready to assemble, they are much cheaper than cabinets if the same quality. Solid construction, easy to assemble, and the soft close features are excellent. Customer service was good and they got back to me in a very timely manner. I just installed them and will update later on the wear and tear they take.
Cant say enough good about Nelson Cabinerty and the cabinets they sell. I buy and sell homes and condos, and have always bought name brand cabinets from the big box stores, I personally think these cabinets from Nelson are better. This is the second set Iv bought from them and will continue in the future, the price is unbeatable and the quality as well. You will not be disappointed.
My review is just going to sound like everyone elses! Was going to go with Ikea or HD, but are Nelson cabinets are (slightly) cheaper and much better! They have solid maple doors, great paint, and the customer service is excellent. I did the same thing as another reviewer and used some glue and finish nails to make them even a bit more solid. Also agree that the dove tail fit can be tight--we chipped one or two hidden edges. Tony was extremely helpful with quick plans, drawing, and invoice, so we are currently working on Kitchen #2!
The cabinets are solid construction and easy to assemble. The White finish is excellent and it should wear well.UPDATE: 6-09-20Today, Adriana from Nelsons contacted me directly and apologized for the communication issues we experienced. She recognized that they do have issues and stated that she is actively working with her team to address these issues especially when there are back orders or other issues. I appreciate her honesty and desire to make things right. I hope customer service will improve as a result of our discussion.Two comments:1. They charge way too much for what they call a Repair Kit which is actually only a small less than 1 pint of paint. You can get a qt or more of touchup from Sherwin Williams for less than they charged for the repair kit. Just ask them for the Sherwin Williams Paint Code and they will provide it.2. They did ship a wrong cabinet but they did make this right.While my overall experience was challenging, at times, I feel that Nelsons has a solid product and based upon their desire to improve communications, I would recommend purchasing RTA cabinets from them.
Absolutely top notch folks. There is no way you can find the quality and customer service Nelson Cabinetry provides.
I absolutely love these cabinets and how easy they are to put together.
I strongly recommend Nelson Cabinetry. Excellent customer service, great prices, good quality cabinets, professional installation. I love my new cabinets. Thanks, Nelson Cabinetry for a very pleasant experience.
Edwin has been great working with for over 4 home projects at G2 Home Design & Invest located in Wiregrass area of Lower AL.Edwin was able to provide excellent customer service with several renderings during our projects.They assisted for small shipments too.
Best cabinets I could find for the price. I had a minor issue with one during shipping, and they were great about resolving it. Customer service has been excellent!
Very nice cabinets overall. Solid hardwood construction. I needed a few doors to be replaced and they sent them over to me no questions and used bubble wrap to ensure they didn’t crack this time. I would use the company again.
The cabinets look and work great, and the customer service is excellent.
The cabinets came packaged very nice. They were very easy to assemble. They are heavy duty, excellent quality and beautiful.
Nice cabinets at a very fair price. Shipping was a little slow, but possibly a COVID thing.
Wonderful customer service! Very happy with our experience and new cabinets.
We got quotes from all the big box stores, then searched online and finally found very patient and great customer care from Nelson Cabinetry. Diane was very patient with me changing things around and got back to me everytime with a 3D to show me what it would look like. Then Adriana was quick to place our order. These cabinets for the kitchen are the best price around and very nice cabinets and so easy to put together. We live in Michigan, we placed the order on friday and recieved our cabinets the following wednesday from Texas.Great people to work with, quick delivery and awesome prices.Debi Benson
Great product and even better service, quick in and out, cabinets delivered next day!