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A & L Lawn Equipment
2424 Rock Island Rd, Irving, TX 75060, United States
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A & L Lawn Equipment
Comments
Ru
Review №1

So knowledgeable! Despite always being busy they are so kind to assist in Q&As for those trying to learn about the different machinery! I will continue to be a loyal customer.

Mr
Review №2

I’ve been using this lawnmower repair shop for years couldn’t ask for a better place reasonable price and great customer service

Mo
Review №3

Had the part I needed, personnel was friendly and no wait time. Will be a returning customer if needed. Highly recommend!

Ke
Review №4

They were great my mower runs like the day I bought it. And they only did the work that needed to be done, no surprises. Thanks again.

Mu
Review №5

I took my lawnmower to A&L Lawn Equipment to have lawn mower serviced and to fix an issue wherein the gas continuously evaporated from the tank. I was told that the tank needed to be replaced because it was older and was no longer sealing properly. I agreed to have the tank replaced at apx $60.00. After I got the mower back and filled it with gas, it started with one pull and cut the lawn well. However, the next day the tank was empty, all the gas had evaporated, again! So, the issue was not with the tank, as it had been replaced. My thinking is that since I was told it was the tank, the technician must have run some sort of test to determine that to be true, maybe not. I called A&L and asked them if they would give me a refund for at least the cost of the new tank ($60.00 out of the $180.00 I had spent) I was told ‘No’, and that I should bring it back in so that they could determine if the tank was defective. I declined. My argument is this - I would expect that since it was suggested that the issue was the tank, some sort of testing would have been done to confirm if that were the case or not, AND when the new tank was installed some sort of testing would have been done to determine if it was functioning properly. I dont feel that it is incumbent upon me to load up my lawn mower, again to have them now test what should have been properly tested the first time. For that reason I will NOT recommend A&L to my acquaintances, nor will I patronize them again. Lastly, I would also have expected that since I had my lawn mower serviced (Blade sharpened, Oil Change, ‘made ready season’) A&L would have at least wiped it down and cleaned it, nope. It looked just as dirty as when I dropped it off.Chris H.

Jo
Review №6

Limited hours M-F only.

Co
Review №7

William is very friendly. A good place to buy parts .

St
Review №8

Went and got a very dull lawn mower blade sharpened . They did a great gob. Very reasonable price. They did it while I waited.

Jo
Review №9

They had every part I was looking for rather new or a used part not expensive but not really cheap

Oz
Review №10

Great service!

Mi
Review №11

A&L is a great place to get your lawn equipment serviced. I have learned alot from these guys on how to better take care of and extend the life of my lawn equipment.

Jo
Review №12

These guys are the most knowledgeable mechanics Ive ever seen, great guys for sure ! Im very thankful we have them they are the best for sure !

Mi
Review №13

Didnt have part i was looking for and didnt ask if i wanted them to order

Si
Review №14

Im sure they are fine if you are fine with them calling the shots and you are a dude. Too bad for me though: I sent this company a generator and gave specific maintenance instructions to them. They went ahead and did their own thing and called me back to tell me that they fixed it and the price will now be 400% more. Since that was nearly more than the value of the equipment my boss told me to let them have it. They called him back and tried to negotiate him at a little less money but he didnt budge. The test was all to figure out who he could count on and trust and did not really care about the small unit. He wanted to see if he could depend on these guys for the big generators that costs thousands of dollars. Too bad for them though because my company ended up signing a contract with another small engine repair company that honors their customers maintenance requests.

Al
Review №15

Great I found broken part for my lawn mower

To
Review №16

Honest guys that know their craft. Will continue to support them.

Jo
Review №17

Great place. They know there stuff. Had a worne out pull cord, fixed right then

Ba
Review №18

They will also fix your equipment at a reasonable price. Best customer service!

Sc
Review №19

I bought a used weed eater and had some problems. They were so helpful and gave me another one in its place. I havent seen customer service like that in a long time.

We
Review №20

Poor customer service. Hours are wrong. They are hardly there.

Jo
Review №21

Had a broken wheel adjuster. They had a new one. Would have liked to know what model, he solved the mystery without it

Br
Review №22

They will have your yard equipment right and ready to go

Da
Review №23

Good lawn equipment. Prices are ok.

Mi
Review №24

Sharpened chainsaw chain with no wait. It cut the hickory top for a load of firewood in a Nissan. 2 foot diameter.

ra
Review №25

Extremely friendly and quickly understood my situation. Highly recommend them.

Di
Review №26

Confiscated compressor without calling after messing up a warranty service. After the OWNER threatened physical assault on me I left.

Ra
Review №27

Have used them to repair several types of lawn equipment and always taken care of the problem good customer service and reasonable pricing

Lo
Review №28

Had part in stock priced right!

Da
Review №29

Great service.Have had everything i have needed in stock.

Er
Review №30

I just needed a part, and boom... good to go.

Ca
Review №31

My one stop shop for all lawn care needs! Right down the street too!

Ja
Review №32

Need a part for mowing equipment? Blades sharpened? Repairs? Help? Yes? Go here first.

J
Review №33

Terrible customer service you are told one thing over the phone and when you show up youre charged something totally different they are scammers and then they they call you a liar because you are arguing the price that theyre now giving you to pay.

Gr
Review №34

Very helpful staff

Re
Review №35

Awesome!!!very knowledgeable

La
Review №36

Has parts that may be hard to find

De
Review №37

High prices.

Pr
Review №38

Helpful

Sc
Review №39

This place was very expensive and was slow.

Ga
Review №40

Very good all

Information
22 Photos
40 Comments
4.1 Rating
  • Address:2424 Rock Island Rd, Irving, TX 75060, United States
  • Site:http://lightbournequipment.com/location/a-l-lawn-equipment/
  • Phone:+1 972-986-1524
Categories
  • Lawn mower store
Working hours
  • Monday:Closed
  • Tuesday:8AM–4PM
  • Wednesday:8AM–4PM
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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