A young women assisted me in printing out a label and other paperwork, when it came time to charge me she said don’t worry about it. Absolutely grateful for her kindness.

The lady at front office, Hassana, is very polite and helpful.. gave very good information on the shipment and packing before it actually shipped.

The current Manager behaved on a rather unfriendly manner. But her staff came to our rescue. We wanted to laminate copies of our Vaccination Cards and it was quite difficult to get the flip side of the cards to match up the the copy of the front. The Manager simply pointed out the different machines and said they were a self service center. Luckily her staff came to our rescue and took the job off our hands

Kind and helpful! All staff staying focused on their customers despite a busy crowd, and still maintaining communication with the waiting customers. Samantha was very helpful, and was able to print my job within 30 min of ordering. Thanks, team!

Very knowledgeable, helpful staff and attentive too..helped to package my shipment with all required items and protected them. Had a positive visit and it was quick response. Felt COVID safe with sanitizer and everyone were with masks...kudos to this location..

Very polite & helpful staff, they help you if you get stuck & are not irritated

Very polite and helpful staff.

Best customer service ever. I use to go to ups store to have my stuff printed but never again. Thank you for your wonderful service

I was in & out in literally about 45 seconds. Samantha was extremely pleasant and courteous. I will definitely go here for all future FedEx shipping needs

Bridget needs to be removed or retrained. Careless attitude, blank unwelcoming look, acting like she personally was doing me a favor. Price was 3x the estimator cost without giving a reason and even talking back to me after I questioned why. Went to UPS up the road.

Very affordable nice customer service the person that helped me was Joelle and he was very helpful! Thank you

I wonder about this big ship company that hired people who gave attitudes to the customers. They did not smile, anger face and no say youre welcome even you say thank you. I remember her name is Natasha, youre so disappointed young lady!

Lady in morning was awesome Help.Great Service

Probably the most amazing employee ever. I called at 10:32 to ask if they could print, convert, and bind 3 copies of 6 different presentations for me before closing in 20 minutes. The amazing lady there stayed well past closing and saved my bacon for the morning meeting. Cost a bundle, but its people like her that keep this place in business. Thank you, Toni!!

There is a woman who does soooooo late and always talks to someoneShe did packing of one while mine is in process and kept mine to a side saying will add label in a while, gave me receipt and asked to leave.They are very important docs and she is keeping them aside without label added. Felt unsafe..

Thank you Samantha for the great customer service outstanding ! I appreciate good customer service keep up the good work

I scheduled a pickup for 8/23. They did not come for the package until the next afternoon, which delayed my scheduled arrival time. This is very inconsiderate of them to pickup items on their own time and not when theyre supposed to. I had to sit on the phone with customer service for 45 minutes explaining to them how incompetent this is. It was very important documents and they did not in any form or fashion try to help me expedite this process. Very rude and inconsiderate for the couriers to pickup packages on their own time and not when the scheduled pickup is.

PLEASE SAVE YOUR TIME and go to other place.Terrible service. Very late service and my baby took one chocolate packet for a moment, she told me to pay for that and said the chocolate got damaged which is not. I ended up in buying that.For packing, she told me to do every thing, then why cant be a self service and wasting our time when she is chatting with someone and I was waiting in the line.

The lady did a barely acceptable job in the service, for she was a bit rude and pushy, she tried to make me sound like an idiot in packaging my parcel, but failed. Little did she know that I have been shipping parcels out to my customers the same exact way and never had an issue with UPS for years, this was my first time trying FedEx, and will very much likely my last, and would DEFINITELY NOT from this one if I had to.

The quality of service offered at the location is good. I am disappointed with the quality of delivery service . The delivery man didnt ring the door bell to inform that my package was delivered. He just left a costly electronic ordered from Amazon outside my door where it could have been easily stolen. Further more the website for tracking the order was never updated. Bottomline: your delivery service sucks.

Very polite and helpful. They are professional. It is easy to deal with. No charge to drop off and make sure you ask for a receipt for protection.

Excellent service!! whenever I have print jobs, I come here. Courteous, and they always ask follow up questions when sending a job in!!

I always get great service at this FedEx location! Fast, efficient, and friendly all the time.

I believe the crew here needs a training . especially on International shipments. I recently shipped to India(2/19/19 evening) with express and they didnt give me option to enter receivers phone# . that would help to identify the receivers address if delivery agent has problems in locating addresses. Asking for a phone number is very basic stuff and they failed to do it. As a result my urgent shipment got delayed for 3 days. I came to know when I called Fedex customer support that I could give a phone# of receiver. Also the receivers address had to be edited twice while doing a shipment. the associate response was not customer friendly. she behaved like doing it free. I hope fedex would take a notice of this location and guide their staff.

Very true. Mr. Chintan. Went today to ship a document. Not only was Ms Cathy rude, she was also verbally abusive. This is not my 1st experience at this location, it has been going on for some time now.I would appreciate if FedEx could either relocate her to some other place or ask her to behave nicely to customers. I know that sometime people can behave badly may be due to personal problems, but I dont think they should bring that to work place. Wont recommend this FedEx location to anyone.Hope that FedEx would take appropriate action.

Horrible service! I was trying to ship a monitor which were delivered by FedEx with sealed factory package. I tried to ship it to someone else as gift at this store. They refused to accept it because I was told that I need to purchase shipping box and put the factory package inside. Its ridiculous, it was delivered by FedEx with factory package! Went to another Fedex store, they accepted the shipping with no question asked. I would give 0 star if I can. Avoid this store if u can to save ur gas and time!

Good customer support. Staff is always there when you need any help.

They do not know how to pack nor are they knowledgeable about shipping. Just use the local ups store in Avenel, its cheaper for printing and shipping.

Very good customer service. Love going there and getting everything done once and right

Jim is a rockstar! The best customer service!

Understaffed and person at pickup/dropoff counter is usually very curt and unfriendly, needs training in that regard.

The employee for printing is nice, but the employee for packing and sending is so rude, let other people jump the queue and she doesnt care,

Courteous and professional service every time I go there.

Dont go there while Manager Cathlyn is there. She is rude to the customers. Dont know how come she become manager ? So rude that I have to go back without without shiping after waitrd on line for 15 minute. Not only me, other people left as well.go to usps or ups or even go to the other location but here.

Facility has good equipments and not so pricey.

Staff is very professional and friendly..Prices are competitive

This office has the worst customer service I have ever experienced.

Ehh some of the employees are a bit rushed. But they ok

A couple of rude employees. They will not answer any questions for self service print/ copy customers. The self service stations charge you double sometimes, so always take a receipt so you can question the staff. Getting answer from them is a nightmare so having a receipt would help you to call FedEx customer service later.

Only one person working, if there is a crowd of customers expect a long wait time, even for dropping off packages. The staff gets busy with customers who need a lot help printing.

Came here to ship back a phone with pre-paid label. I never thought that I had to pay $6 for them to pack it. All I needed was a bubbled envelope.

Great service and location.

Super slow. This isnt shipping class, just do your job.

THE front desk service .are so rude

They are so helpfully

Delayed my delivery for two days.

Thank you FedEx.

Scanners not good

Good Terminal

Great service!

Prompt