Had a battery issue and I showed up here around 9am on a Sunday. The associate was super helpful, came out and tested my battery, found to be a bad cell. I was in the process of buying a new battery but they dont do installs, so I called Firestone to see if they would install it. Firestone wouldnt install Napas battery and had no appointments until Wednesday. Firestone was also super noncommittal about being able to take 15 minutes to install the battery if I bought one from them. The older gentleman Napa associate said let me take a look. He took the time to check it out and then installed the battery for me. I was overly impressed with how helpful the folks in this store were and I would recommend anyone to use their services!

I popped into the Issaquah NAPA and was helped by a man named Josh. He was super knowledgeable and took his time. Great customer service and experience overall!

I went and bought my battery here very happy with the price no troubles there. However, when I didnt have the correct tools to change my battery they told me they dont change batteries at this store. However on NAPAs website they mention they will change the battery at a NAPA autocare center. Implying they will change it at any NAPA. So I am returning my battery and going to o Reillys. Might cost me a few more dollars but at least they are going to stick to their companys word and change my battery for me as a complimentary service. Its not even that hard to do. I just dont have the right tools. Also Bob the person who helped me did not seem the least bit concerned he was loosing my business. Did not even ask me why I was returning the battery. Really shoddy customer service if you ask me.

These guys are great, came in there looking for replacement bulbs for my classic car (wasnt sure that they even needed to be replaced) and I called n advance to see if they had any instock. They did and when I came in, Todd (?) had printed out a wiring schematic for me as well as a diagram of the fuse box to help guide me on how to remove just in case. Super knowledgeable and I will definitely go her in the future.

Great service and the always have great advice on my projects!

Always most helpful and not sell n shove ya out the door. The love to educate if ya have time

The guys here are knowledgeable and helpful. If they dont have what you need in the store they can usually have it next day and sometimes later the same.

Busy but prompt with service even got me discount by signing me up with email got a free napa bucket with parts

I work with them everyday and they go out of their way to make sure that we are taken care of.

Very friendly and helpful employees, we bought windshield wipers for my moms car and they came out and installed them

Had a great experience at NAPA . I lost my wipers at the car wash. I felt like a loser. Jeff helped me out, he installed my new ones & taught me how to take them on & off. As a Older citizen, I am not used to that attention. Thanks Jeff.

The help Ive been given by the team at Issaquah NAPA has always been exceptional.....theyve always gone the extra mile in an effort to make sure everything is up to par and to my satisfaction, both for my business and personal vehicles. THANK YOU

Great store! extra friendly. everything you need. its perfect.thanks guys.appreciated.

Took good care of me and had everything I needed

NAPA has the best aftermarket parts!

They dont enforce masks and after standing around for 15 minutes without any of the 3 workers asking me if I needed help (I clearly did), I found something similar to what I needed and bought it and left.

Fantastic service!!! They quickly found (and installed) the parts I needed at a great price. Thanks you!!

Michael listened to my description of the issue and helped me check the battery. Very polite and considerate.

When my girlfriends car wouldnt start an hour away from our house, not only did the NAPA staff help us verify that the problen was the battery and find us a new battery, they swapped out the batteries for us in the time it took to pay. NAPA truly went above and beyond and I cant speak highly enough of their service. It is clear to see that customer service is their priority!

Good product and prices.

My go to place. If they dont have the solution, they will point you in the right direction.

Good guys! Never steered me wrong like the typical parts stores seem to do...

Good store with lots of great products to select from like Amsoil, which are not possible to find at the big chain automotive places like Orilys and Autozone. Unfortunately the big downside is that these wonderful products are usually if not out of stock completely than in very short supply. This is an ongoing problem to the point where I stopped going to their store and started ordering online through the manufacturers. If it wasnt for this issue I would give 5 stars.

Napa is one of the last truly local place you can go to get decent auto parts. Every thing is going online pretty much these days

Hard to find but offered great prices with large discounts.

Smart and friendly service. I went in to pick up an online order, all of the guys were very knowledgeable about cars and answered all my questions.

I cannot say enough about NAPA, I am very satisfied with the customer service at the Issaquah and Bellevue stores, Bob in Issaquah and Marcos in Bellevue gave exceptional service, being that I’m a lady who does not get her hands dirty lol I find everyone is always willing to help troubleshoot windshield wipers, or assist with adding oil, etc, this is why I always come back when I need minor car accessories. I wouldn’t go anywhere else!

I usually prefer napa to other parts stores. But not very helpful last visit. Parts lady sent me to aisle 3 to look for headlight. How many different kind of headlights are there?? 1000s ?? 10,000s I walked out. Will never return to this Napa

Very friendly and knowledgeable service.

Ive always had good experiences at any Napa that Ive ever been at

Helped me find the correct exhaust gaskets I needed. Very friendly staff

Good prices, just their very busy sometimes!

You cant fix stupid.

Great knowledgeable people. Always a pleasant experience.

Alwats have what I need and always have a smile.

Consistently the nicest most helpful people. I came in for headlights and windshield wiper blades and they put the wipers on my car for me!

Quick, efficient service!!!

Very helpful and knowledgeable staff. My favorite auto part store in the area.

Great service, have so much stuff in stock!

Even they dont have what you need they will try to sell you something and say That will work :(

Good parts for your automotive needs.

Helpful and had my part in stock.

Always has or can get what you need. However all NAPA stores need an update from the 1980s style dirty auto parts store feeling.

Always great service.

Helpful and great prices

Convinant place to get some parts for cars

Best place with lots of help and answers

Best auto parts in Issaquah

They were very helpful.

Go here for everything the family needs never been unpleased

Nice friendly help

Go to for parts,if you need it they have it.

Very helpful guys!

Good

Good but kinda $$$

Very helpful .

Very professional visit.

Quality auto parts.

Good parts

Competent staff

They had the parts

Bring money

Napa is the most durable there are no tools better than napa