The furnature is terrible and the enployey that helped me had a fake rolex and was 50 to 60 yeard old

Not very clean. The furniture on display was dirty and not in one place

Good buys when they have the items in stock

An underappreciated value store. Worth the time to shop their seasonal items sales.

Couldnt find anyone to help me with furniture sale employee jokes that noones working today and still didnt help answer any of my questions. Poor customer service satisfaction

Went for a microwave oven they were out of stock..alot of great gift buys here though. Always a fun experience to browse and see all the different items and choices.

Very clean and nice store! Polite people will definitely visit again!

Went to the furniture section... spoke to the salesperson and specifically mentioned we were shopping with our 85yr old mom and did not want to get her hopes up on a recliner that’s out of stock. The sales person listened but didn’t seem to care. Sure enough we picked an out of stock chair and had to choose second choice. Also as I went to check out, I had a 15 percent off birthday gift... salesperson couldn’t make it work so I said forget it... paid and left. Very frustrating shopping trip...

One of the more organized and clean stores. Some items seem overpriced.

One cashier so long line n heavy waiting but staff is friendly n very helpful

Cheap stuff good quality

Good discount store. Lots of different products.

Have a great selection of items for average or below average prices. Service was friendly and helpful.

Its a Big Lots, so its got a decent selection of weird stuff at reasonable prices. The store is clean and well organized compared to other Big Lots.

Always entertaining to look through.

ABSOLUTELY DO NOT WASTE YOUR TIME GOING THERE, IF YOU ARE LOOKING FOR FURNITURE😡😡 This is our 3rd time in a year that we went there, picked out a couch, beset, and now recliner. All 3 times they where out of stock. Take the stuff off the floor if you have none to sell!!

Awesome place to buy cafe bustello instant espresso.

I always find some really good deals here

Big store and clean

Over all not a bad exsperance today.

Made a purchase today and was blown away by the customer service. From Cheryl at register to the furniture manager Cheryl and the brand new manager who had to sell a big item and arrange delivery on the fly. Great job ladies I really appreciate your effort and hard work.

Depending on what youre looking for, right time, its great prices.

The cashiers are always very pleasant and I end up leaving with way more than I went in for. I am a big fan

What can I say? Its a discount store. Decent selection of grocery items and more, typically (but not always) cheaper than other stores. In the case of our most-recent trip, it cost about the same as Tops because Tops is running lots of sales this week.

I got a great deal on blu-rays and plastic boxes to store them in. A real fun time.

You r doin good!

I went in for a specific item which they always carry. I found that and a few other things, as usual. I really enjoy stopping in when I can.

Absolutely dont waste your time, the worst big lots Ive ever been too, if you want a good big lots go to elmira.

Dixon place, love everything I saw, saw a few interesting things, and wed stole the last fan. Hahaha! Thanks big lots!

Maybe my tastes have changed, but there werent any real deals here anymore. Left with only snack food which were a good buy.

Always friendly and good selection

Always love exploring the food sectionGreat place for kitchen ware items as well as cleaning supplies.

Been going to big lots for yearsGreat for little things! Often times, older electronics that are hard to find anymore are great priced at big lots and I dont have to wait for shipping. I am not sure whether or not to recommend the furniture, as I have never bought any.

Excellent customer service, extreme cleanliness and speedy checkout!

Good employees and atmosphere...nice place to shop!!

Big Lots is where I am planning to get my new furniture. The furniture is priced reasonable.

Very nice store. Love their prices and their furniture.

Perhaps my favorite Big Lotts friendly staff, nice variety, clean store. Its really one of the best.

Randomly had what I needed when I needed it. Grateful.

Getting a bit pricey for a discount store

Had to return a couch a very pain free experience very good customer service

Nice, clean, organized store. Friendly staff

Great prices, friendly service.

Merchandise is reasonably priced, compared to other stores.

Nice things. good prices

Staff was friendly and very helpful!!

Very nice big lots

Clean, staff available for questions.

My boyfriend and I bought a sectional sofa and tv stand, paid for April 2nd, but not picked up (due to needing to be ordered) until the last weekend in April. Both were kept in packaging and stored for the last couple of weeks until we were able to move to our new apartment. After beginning to move we discovered our couch was missing legs - this is inconvenient but not the end of the world - so we went Sunday morning to get the rest of them. They kindly gave them to us (only good experience, though we did find out that they werent the right ones - so we had to go back AGAIN).We then discover that our tv stand is missing the whole bottom shelf. We went to the Elmira store (closest to our new apartment, where we were when we started the assembly process) and the people there were WONDERFUL, they went out of their way to help us out. They unfortunately didnt have the piece but after calling a couple different stores they informed us that the Ithaca location had the piece, would pull it for us and put my name on it, I can walk in and pick it up the next day (Monday). When I got there I was treated with nothing but attitude and disrespect; they acted like they had no idea what I was talking about, I didnt have my receipt with me (was told everything was set and good to go) and they couldnt locate my purchase in their system, I was accused of lying about having purchased this piece of furniture, the manager wouldnt even come down to talk to me - absolute nonsense. My father called and was accused of trying to pull a fast one on them because perhaps you broke it and are now trying to get us to replace it (NO its just currently partially assembled all over my living room because Im unable to finish putting it together).NOW the worst part of this comes next - my boyfriend went in an hour after I had left after he got off work, he wasnt there 20 minutes (mind you, I spent an HOUR there prior to that) and the manager - whos name is apparently JP - was magically able to come down to talk, look up our purchase based on my name and zipcode, print it for him, and went out back to get the piece.We will NEVER return to this store after being treated the way that I was and will certainly never recommend this store to anyone else. No one was willing to do anything to help me out, but a male goes in and says exactly the same things I did and was immediately able to get what we needed. Absolutely ridiculous, avoid at all costs - go to the Elmira or Painted Post locations instead, its worth the drive.

They have a good selection of products that you can not find at other stores and the cashiers are friendly

Its Ok, favorite junk store.

Nice selection of kitchen items😊

Bigots offers a lot at reasonable prices

Friendly employees and great prices.

Love these stores and prices!!

Discounted prices on Bobs Redmill grain products over Target or Tops supermarkets

Nice

Inexpensive place to shop.

Great service!💖💖

Not really creative, by far.

Great prices and products

Ok

Got most of my shopping done in one stop

Good prices

Lots of stuff great prices

Great deals!

Nice selection of furniture

Joe was very helpful

Awesome deals

A lot of stuff ...

Great service

Bought furniture and groceries

Lowest standards available.

Nice place

Big Lots has it all !!!

Good price

Lots of junk.

Friendly staff

Yes

Family

A store like a home improvement store in Japan. Furniture is rarely sold in Lansing. Other than that, it may not be used in particular. You can register your point card for free at the cash register.