Had them install a Draw Tite class 1 trailer hitch on my Volt for a bike rack. Did the job quickly, made really neat work of the bumper adjustment required, and were very professional and friendly throughout. When the next day I realized my left taillight assembly wasnt working and called them, they apologized sincerely and told me to bring it by at any time convenient to me for them to fix. Swung by, took them 2 minutes to seat the plug fully to fix it, and they helped me immediately. I definitely recommend them.

Hopefully they have better mechanics by now. We had a plow installed in 2017 at Trux Outfitter in Ithaca and they forgot to tighten the hydraulic hoses, causing the pump to run out of hydraulic fluid. We also had a fifth wheel hitch installed in 2018. The first time I hooked up to our camper, the hitch was very jerky, to find the bolts were never tightened on the hitch itself. The truck was returned to the Ithaca location to have everything checked over and tightened. The bolts were tightened on the hitch and I was assured the rest were tight on the frame and rails. Shame on me for believing that. I am now removing the hitch to find that some were only half way threaded in or only finger tight. Very lucky this did not kill anyone. I will never shop here again.

I bought an 8 Western Pro Plow from Trux 4 years ago and have needed servicing twice due to mice getting into protected areas. No fault of theirs but they repaired it promptly with a smile very reasonably! Now That is Customer service! Will be getting some custom items soon.

Aaron was so helpful with our weight distribution bars needing repairs. He was quick informative and I am leaving extremely satisfied. I will definitely come back for all my trailer needs

Good place to do business with

Thay always have just what I need every time Im in there. I highly recommend doing business with these guys.

Fast service mounting a plow to my truck under 2 hours.

Thanks Chris for always helping Mike out this winter. It was greatly appreciated- Sarah and Mike. Getitdonelandscapingandconstruction.com

Great mechanics.fast service and did a good job

Very nice people and explained everything they had to do!

Great trailer buying experience. Im very pleased.They wore masks, and performed my brake controler install very efficiently.

Ok. These guys are a class act all the way. Great service. Answered the phone on second ring. They were able to get the parts quickly. 4 times faster than AUTOZONE who just referred me tk a useless website. Will go no where else.

One stop shop for snow removal equipment with knowledgeable staff.

I like going here they got great quality parts and they also do installs

Great parts, staff and service

These folks were very helpful lots of information .

Solid guys very knowledgeable of their products, fair rates, professional and skilled technicians.

Justin was awesome getting me in & out on short notice. The work was reasonably priced, the quality of work was excellent & service was friendly.

My truck was done as promised, the personal were all very helpful.

Attentive service have what they got

Experts. Good prices

Great service.

Excellent service

Horrible website.