Tim Barlow is the BEST!! He is very knowledgeable of the products he sells! He took care of us very well, and got our school back up and running! I highly recommend MCC and Tim Barlow for all your copier needs! Thanks again!
Diagnostic Imaging PC has been a MCC customer for many years. Tim Barlow is wonderful! We always receive the best deals on all our copier/fax equipment. He is also so knowledgeable and always a phone call away when we have a how to question. He immediately knows the answer and has short cut methods that are easily added. Super great company, staff and customer service. We will be doing business with MCC for many more years to come!
They have served the University of Tennessee Institute for Public Service with the upmost care! I recommend them for any office equipment needs because they are very genuine experts who will be glad to assist.
A big shout out out to Dave Banks, Tim Barlow and Stefan Leinburg for taking such great care of us! Great service guys!! RAC Medical Solutions thanks you!!!
Knowledgeable and friendly staff with great products and support. I will definitely use MCC for all of our companys future needs
We have been a customer of MCC for many years. Tim Barlow WON us over with his professional determination, attitude and promise of above all customer service. He did as he promised and so much more. Stood by his word and the ability of MCC to provide the best product, for the best money with the best customer service. Still a loyal customer today. Thank you Tim and MCC. Keep up the good work
A lot of times you dont really know what you are paying for with a maintenance contract...well, until you need to use it. Our copier at FPC Lexington started giving us some issues with some error codes. I called the help desk and requested service. Josh Stamey came out and checked things out and ordered the correct parts. He got us working again. In the meantime, the hard drive was going out and it quit again before he could get back. I called service back and Josh came out the same day because our parts had come in that morning. Josh was here for a couple of hours working. He was very professional and our machine is up and running perfectly!! Tim Barlow and his team in Jackson have went above and beyond to keep us running with as little down time as possible. In a day where customer service is hit or miss and people dont always act like they enjoy being at work, MCC Jackson is a step above the rest. Thank you Tim & Josh and the help desk for working so quickly!
We have been doing business with MCC for a number of years and I cannot say enough good things about the folks in the Jackson MCC office.They have always offered outstanding service and are always ready to share new innovations as well as how to leverage the most bang for our buck.They have a great staff but I want to offer a special shoutout to leader Tim Barlow and Randy Weir on his team.Just today they provided us with improved technology while exploring ways to cut cost. The savings was very significant and greatly appreciated in this challenging economy where very penny counts.They created a win-win for both parties which is the way they and we like to do business.Tim Barlow and team are not only great professionals but they are great people who of the highest integrity. I trust them completely to do the right thing at all times and in any situation. Thanks Tim, Randy and the great MCC team. God ‘s BlessingsT. Clark Shaw. CEOBrooks Shaw’s Old Country StoreCasey Jones Village- Jackson
Bill and I have had Tim Barlow and MCC provide our copy machine lease for years! The service is always handled so promptly and efficiently. They have helped us many times learn features to allow our copy machine to help us work smarter in a busy dental office!! Tim is a good friend and we appreciate his attention to make our plan with them as economical as possible!!
June 15, 2021Once again MCC has help our printing needs in a big way!! Thank you so much Tim Barlow for sending Ian Coetzee to my rescue when our copier went down before our Quarterly Business Meeting. Same day service is a huge deal to me and I appreciate it so much!Here at Medina First Baptist Church love our service from MCC of Jackson! Anytime we have an issue their response time is that day or the day after. Josh Stamey is great at finding out what the problem with our Toshiba printer is and will some how fix it temporally until he can get the actual part in. He is very professional and friendly.Tim Barlow is a great guy that always entertains us with his terrific, full of life personality, he is the reason we decided to leave our other copier company and go with MCC, we have never regretted that decision!!
Rehoboth Baptist Church ReviewToday November 16, Tim Barlow and Randy Weir delivered a new Toshiba copier to the church. I must say they were more than kind and helpful in helping us understand the equipment. How to use it and what all it does. The deliverers and installers was very nice in what all they did. Tim and Randy made themselves available for whenever we might need them for in the future. We were very please with their service.
SUPER Service!!!! We love when Tim and Dave drop in...they even help us fold!-Gibson Baptist Association
Im Addie Lou Chase with Chase Funeral Home, Inc, in Huntingdon, Tennessee. We purchased a Toshiba copy from MCC a couple of years ago. We met with Tim Barlow at MCC and he showed us everything we could do with this copier. After purchasing the copier and us getting used to it, we ran into several operator issues on the beginning. I had Tims cell number and he has never failed to answer my call and help me. I have even called him on weekends (as our business works on weekends), and he is always willing to stop what hes doing and coach me thru my issues. We love this copier and the service that Tim and crew has given us. I have met with him several times to learn more about the copier. We could not be happier with our copier and our sales rep, Tim Barlow. Hes the best and ALWAYS willing to help, even if it means meeting at his office to print out for us. I would recommend Tim with MCC over anyone.
I have never had someone to take their time & communicate with their customers. Tim Barlow & Randy Weir of MCC Jackson came to Donnie Hatcher Chevrolet in Brownsville, TN & they were awesome. They not only represent the product that they sell or service, they make sure that everything works or they make sure to show you how to change a setting to benefit you. As well they not only talk about their product, they create a personal professional relationship with their customers. I personally will be looking at getting a printer from MCC for personal use..... Thank you so much Tim & Randy
MCC is a wonderful place to do business with. Fortunately, we are not down with our copier much at all....but when something does happen, Randy Weir and Tim Barlow are on it. Within 30 minutes of talking with Tim...there was Randy in my office fixing our problem, so that we could continue business. Thats customer service not found many places today at all. Thank you MCC Jackson!
I work for Attorney Robert Vandiver, Jr. here in Jackson, TN and we have received our new copiers/printers through MCC Jackson. MCC Jackson has been a great company to work with. I would like to thank the staff personally, Tim Barlow, Randy Weir and Stefan Leinberg for their help and professionalism during our switch to new copiers/printers. They have went above and beyond to please our staff and make sure that we have exactly what we need to make our business run efficiently and smoothly. Thanks guys.
Dental Care has been a customer with MCC for many years now. We Love Tim Barlow and Josh Stamey. They are always prompt and courteous. We love the technology that they provide.
Had a great experience yesterday with Ian, he was able to get me taken care of. Thanks Ian!
Great folks to work with. Easy to set up and transition from our old copiers to new ones. Tim Jean and Chris are wonderful to work with!
I am so excited that Jackson Urological Associates has partnered with MCC! Every single person I have dealt with has our personal and clinic’s best interest at heart. Often times, new things can be difficult to implement and this process has been the complete opposite. Robin is the absolute best and I’m so thankful we chose MCC for our postage needs! She goes above and beyond to take care of our employees with training and anything else we may need. We are also installing a new phone system through MCC and Joe has been wonderful from day one. He just takes care of us and my team has full confidence in what he is doing for our clinic. Andrew is also working with us on security of our building and has been top notch. I feel like I am working with my family. They are a phone call away and their customer service is second to none. I will never work with anyone else!
This business has provided over 5 years of unparalleled customer service.
The place I work for always gets great service from MCC, but the tech, Aaron, went above and beyond yesterday for literally 6 hours. It was something so small, but it ended up being harder than we expected. He did not give up until he found a solution to our problem! Thanks to Aaron and the whole team!
My company chose MCC Jackson to provide a xerox copier and service for a new location. After working at other locations with units under different service contracts I am so glad to have the MCC team on my side everyday. Whenever we have service issues they are quick to respond. Tim Barlow and his team always go above and beyond to make sure we are taken care of. He keeps a stock of supplies for our unit in his local office just so he can be ready if we need anything. He truly cares about his customers.
Thank you Tim Barlow for taking such good care of Reeds Metals!You go above and beyond to make sure all our needs for our business are met. Most of all, thanks for being like family to us!
I work at Henderson County Cremation Services in Lexington, TN. We use MCC and they have been great. Super friendly staff. They put in extra effort helping us format brochures, calendars all kinds of things. If you want to use a printer company who goes the extra mile Id highly recommend using MCC.
Great Company to work with! Sales team are very knowledgeable and dont try to force products on you that you dont need. Installers were very personable and did an excellent job with the install.
Best place to work! 10/10 would recommend working with Randy, Tim, Jean, Josh, and everyone else!
Great service! All of our issues have been resolved within hours. Randy is the best! Thanks MCC Jackson.
Arrington Funeral Directors appreciated the great customer service and friendly staff of MCC Jackson.
Great teamwork! Tim Barlow, Tyler Porter, Jean Coetzee and the rest of the crew are always very helpful and swift to replenish supplies. Thanks very much!
We used MCC Jackson when we needed to change copiers (and service companies). It’s been a complete JOY to work with them! We have 2 copiers in 2 separate facilities. They were able to evaluate what we were currently paying and offer us substantially more than we were getting (in hardware and service) for only slightly more than we were paying! We were more than satisfied. Also, (and this is a big deal) I will randomly get a text message or email just to ask how things are going and if there is anything we need to order, fix or get more training on. GREAT PEOPLE! I just wish that every business worked like this!
Great technology solutions! Very capable and caring staff! Thank you so much, Andrew and Robin!
We have used a MCC postage meter in my office for years. It is serviced and upgraded when it needs to be and the service person is very nice and helpful. I would recommend them for a small business like mine.
I cant say enough about MCC at the Jackson location. the customer service is phenomenal. Anytime we need something or want to know how to do something on the copier, Robin and Josh are determined to make sure they do not leave until we know how to do it. We have been pretty needy since we started with them and they have never once made us feel like were a burden. Robin is the best! So friendly and kind. Im so glad we swapped companies. Price is better and so is the customer service:) Its a win win!
We LOVE Tyler for all his hard work, efficiency, Customer Service and kindness! He is also spot on and goes above and beyond to help us with our copiers.
Here at Norton Law Office PLLC, we recently acquired a multi-functional copy system and cross-shredder from MCC. Because of the wonderful service, we plan to use their phone service and neopost postage system. Robin Chance and Tim Barlow were excellent and we are excited to be in the MCC Family! Thanks for the banner!
GREAT Company!! We have been partnering with MCC for approximately 2 years now - our relationship began with sound masking (Andrew Thomas) and has grown to copy machines, security, networking & infrastructure, phone system, and tele-health. Their knowledge and customer service are unmatched - and the products have all been delivered and function exactly as promised. Joe Sankey, Joseph Kirk, and Robyne Medlin have worked tirelessly to educate, create, and install a custom solution to every problem or need we have presented. Our 7 location, 50 employee company is better today as a result of our partnership with MCC.
Thank you for your efficient service! You are an asset to us here.
The best customer service in the copier business! We have never had a bad experience. Even in the small town of Yorkville, TN they are always quick to get here if we ever have any needs. Ian Coetzee is a great technician who always goes above and beyond for us.