Great staffTotally busy yet accommodating.I was stranded with flat tire and towed to Bell.I had to wait yet they finished replacing all 4 tires faster then expected.We chose to replace all 4 because the staff was tops.Gabe the manager was the best overseeing and giving personal attention often.
Worked with Gabe and Eric. Always pleasant, great communication, and knowledgeable. Not too many people or business I trust when it comes to my car but Belle Tire is one place I do trust. Thank you
Been using these guys for 2 decades now and have yet to be disappointed! They are definitely far and above the rest of the competition in town for sure! Absolutely loving the new set of tires I got today! Thanks to the guys who installed them for working me in after I missed my Saturday appointment! Truly appreciate it much more than you know!
Dropped of tire around 11-1130am and was told I might not get it back until tomorrow….didn’t realize it took 8 hours to put a tire on a rim. Hate to see how long it takes to do a wheel alignment or any other service. I might want to invest in a bicycle
Service is always great only one issue all tires were overinflated one at 44, one at 40 two at 39.. The car calls for 36 PSI.
Decent prices, friendly staff and quick service. Even though I hated having to cough up the money to buy tires they made it tolerable. Lol I’ll do business with them again. 😊
I had a 3:00 o clock appointment at bell tire to get 4 new tires on September 2.2021. I was told when I arrived there it would be 2 hours wait . So I left and when I returned to get my car in the parking area my car seat had been pushed all the way back and I am short. Then they left a tool in my console. Where in the h. Did this come from ? The next day I noticed my center wheelcaps were totally scratched up. I call corporate and sent pictures of my tires. They told me it was corrosion. My wheels were not scratched when I tookmy car in. I will never return to this place ever again. Very poor service.
Quick in and out, had an appointment which was kept fot service, did not check wheel balance when tires were rotated.
My experience was: I walked in after getting a flat. They did not have the correct tire for my car, but they wrote down the information that I needed and provided directions to a tire store that could help me. Very grateful!!
Great service - I had an appointment for a tire repair and I was done in an hour. Thanks Guys
Free air. Havent found a better price anywhere.
Fair price, good selection and able to make appointment.
Went into belle tire for an alignment and a tire balance. That took roughly two hours, then they called to tell me more was wrong with my vehicle. So I told them to just replace the parts (which was $1,066.25 of work done), they told me it would take another 6 hours to finish my car. I came home to yet get another call saying that my car was being difficult & it wouldn’t be ready until the next day. I traveled back to Jackson to grab my car & to take it to another shop to get my car a tune up to see my car was blowing out tons of white smoke!! The other car place wouldn’t touch my car, I called belle tire back up, they told me to bring my car back. I couldn’t drive it, so I had to pay $65 for a tow truck, I was ONE road over, so I paid the tow man. Then belle tire told me that my car was leaking oil through the turbo & I needed to take it to a dealership to get it fixed.. The funny part was my car wasn’t leaking oil through the turbo until belle tire did my oil change & replaced parts under the back end. I will never come back to belle tire, my car NEVER (NOT ONCE) EVER smoked until I picked my car back up from them. (Now to replace the turbos & everything else it’s going to be another $5k-10k to fix the dang thing…) so now let’s HOPE nothing happens to my kids since I can no longer drive my vehicle & it just sits in my driveway. (The date I went to belle tire was June 7th, 2021) (I’m just now doing the review because I just got back from my flight (delta))
I will never recommend belle tire. We made an actual appointment for first thing in the morning. We were told the service would take about 2 hours, and they would call when service was complete. We found something to do for almost 3 hours, and decided to go back to see if they just forgot to call us. When we got there, they hadnt even started on our vehicle and said it would another 45 min to an hour. Wed wasted 3 hours already on that side of town, and had other obligations, therefore we said to forget it. Their excuses for not having it done were bs. An entire (cherished) Saturday morning was wasted. Dont make appointments if youre not going to honor them. I will never return to them for service, and believe me my friends and family will hear about their lack of professionalism and ineptness.
Thank you for making the experience efficient and easy to understand. I was able to make an appointment that was convenient for my schedule; you ran on time; and the job was done faster than planned. You patiently answered all my questions and stood by your warranty. I look forward to working together again in the future!
Total lack of managwork. And waste of our day. They could not even do a All Pt check and rotate our tires.Said job was done but when we came to pick up vehicles they had forgot to rotate the tires so we waited another 1 1/2 hr...checked back again but still not done. So wasted our time 4 1/2 hrs of waiting we just finally left.I wont recommend them to anyone. Plus they had 3 of their crew standing around waiting for wirk.
I am less than thrilled with my experience here. I will likely never return to Belle Tire for my personal tire needs again. I made an appointment for a Wednesday at 5pm online after hours, called Monday morning to see if I could get in earlier, guy said he was going to call me to change the appointment anyways because it was not enough time to replace my tire, so I dropped my tire off 330 on Monday was told I’d get a call when it was finished guy who checked in my tire wasn’t too friendly at all, Tuesday almost 24hrs later I call to check on my tire it was done I asked if they could put it on today guy said it shouldn’t be a problem not a long wait, got there to get my tire and was told it would be a little over an hour wait to get it on, annoyed with the previous day’s experience I took my tire home and put it on myself .
I called and set an appointment 3 days ahead of time. I spoke with the guy on the phone he told me the ONLY! Appointment he had was for Monday at 2:30. We book the appointment I get there on Monday at 2:30 and he says we never booked the appointment! He told me he could have it done by close (7pm) and that it would take 2 1/2 hours. On the phone he told me an hour 45 minutes. The biggest inconvenience ever! I really needed tires! It’s was supposed to rain and I have to drive 45 minutes to work. To spend the whole day planning around this appointment and really needing tires really made it hard. Thank you Belle Tire of Jackson best customer service ever!
Do Not, I repeat Do not shop here if you are female unless you have an endless bank account...they will tell you to plug a flat/Slow Leak you need a whole new Rim my $25 fix it at my trust worthy local repair shop was NOT THE $487.00 NEW RIM That I did NOT NEED... RIP OFF😣😭
Wife had a flat rushed it over and the sales manager took care of it himself for me without hesitation since his guys were all busy. Love that place.
OMG! They saved me!! Thanks guys 😀 Good, quick, and a fair price on my replacement tire WITH warranty, and they had it done (even though they lost power earlier in the day) the same day, and I drove in with the flat on my lunch!!! Excellent save, recommend these guys 100%
I find this Belle Tire hit or miss. They do great work and for a great price. But sometimes the level of customer service you get up front depends on who you talk to. One person will tell you one thing and another something different. Now they want you to drop off your car and leave it. Lets be honest, some people, like me, just cannot do that. I live to far away and I do not have anyone to give me a ride to and from. Some people just dont have that luxury. I got this run around three weeks ago and ended up at a Belle Tire in Ann Arbor for new tires. Now I have a low pressure light and Jackson is telling me Ill have to leave it and theyre completely booked up until Feb. 1st. They said this is the result of them being the only Belle Tire in the Jackson area. I do believe that because they are the only Belle Tire in the area. But theres also absolutely no effort to work with the customer. I say Ill have to go back to Ann Arbor and they say, okay, and thats it. It doesnt bother them that a customer is now going to have to drive 1 1/2 hours round trip to figure out the issue with the new tires they just bought a few weeks earlier. Now the Ann Arbor Belle Tire on Jackson Rd is absolutely amazing. Their service is great all the way around. Jackson Belle Tire could learn a thing or two from the Ann Arbor location
Very honest establishment. I was having new tires installed & they recommended getting an alignment. 65 minutes later, my car was done & I was told it did not need an alignment; that it was in great shape. We definitely will be back.
Called and made an appointment. Gabe did a great job on getting me in on time and out very quick with four brand new tires and brakes. It’s nice when you can count on someone to deliver what they said they would do. Unfortunately rarely find that in a lot of businesses nowadays but again Gabe did a great job and was very courteous and informative. Thanks
Great place for tires. Gabriel, the manager is very knowledgeable and takes care of his customers
Got us in quickly and let us know what was wrong and how much it would be. When we agreed they immediately got job done and on my way. Friendly service and im very happy
Previous times were good. Didnt have what I needed this time.Cant have everything.
Gabe and his crew take good care of our fleet of trucks. Never disappointed.
I had taken my grandson car in for service thinking I only needed a few things checked to be serviced. I was so please when I received a call from the rep explaining what they had found, multiple items needed addressed. Without hesitation I gave permission to fix the additional problems.This granda will sleep well knowing that my grandsons vehicle will be road worthy.Thank you so much for your guidance.From a happy customer in Jackson, MI
Very nice guys and they helped me with my tire and very sweet
Went and got my tires rotated, decent customer service. Few weeks later I got an alignment at a dealership. Belle Tire put my wheels on backwards making it a dangerous ride for me, my husband and child!
I went there yesterday to have two tires mounted for my lawn tractor. Best. Customer. Service. Ever.
They were very helpful in putting air in my tire
These people said they would take me early for my appointment. I got there and had to wait 3- hours .no dont go there..
Originally wanted my flat back passenger tire fixed, but the guy told me that it was done for so I asked for them to switch the two fronts to the back to get rid of the flat and to put two new tires in the front to which I showed and explained to the receptionist twice. Found myself driving to work the next day with that same flat tire still in the back except this time it was on the other side. The guy tells me theyll go find my old front tires. Took it back in and they told me those front tires was too warn out so they replaced them with new tires free of charge! Later when I went to check on them, I was appalled! The sloppy work showed. Did a price check and they ran for around $46 a peice. My guess is, they couldnt find my tires and made up some bullcrap. I feel absolutely lied to. You can giggle about what youve done to my car all you want, but the great thing about life is, karma doesnt forget and shell be rolling back around. Have fun!
Got a new tire. Decent price. Had to wait a day because they were busy.
Excellent customer service!! We blew a tire on the freeway, they had us back on the road in about 30 minutes!!!!
Amazing what it takes to get basic service today.
Had a problem with a tire. Called and was told they were extremely busy. Told to bring it in and drop it off at 7:45 a.m. and hopefully they can get to it.... Dropped it off at 11:30. Was told it didnt look good. 20 cars ahead of me with 4 techs., open until 5. Good news, they fixed the tire. Sad that they were just so off putting. Emailed about the experience and heard nothing......
Have never bought tires from Belle Tire and NEVER, NEVER will again. When a woman stands in front of you and says I have a tire that keeps going soft, and have had to put air in on three differant occasions and you tell her that it will be Thursday, this is the place that will leave you stranded along side the road. What if I was from out of town or state.I will NEVER EVER recommend Belle Tire.
Wonderful place great service
Go to see Jason, he will give an honest answer to your questions and also a very good price.
Honestly, I never had a better experience and walked away with so much stress and worry off my shoulders. I was able to get the rims and tires I needed and wanted. It was a large purchase but worth it. BIG Thank you to Tony R. For assisting me and making sure I got what I needed and shared laughs in the process. Im glad Im now apart of the Belle Tire Family. I cant see myself ever going to any other tire place. The best part was other belle tires told me those rims might take up to 2 months to arrive and when I asked Tony over the phone he said ill have them for you by tomorrow.5 Star Experience All The Way
I just came to bear Tire today July 9th at 5:24 its a gentleman that has curly hair thats red hair and long beard with glasses decided to be sarcastic to me about theyll let me just grab the handle and do it yourself but it was another guy with a blue shirt on that told us he will help us out the one Im talking about had a red shirt on
Had a flat tire in the morning and AAA (Jimmys) came and got my car from where I work (Medawar Jewelers) and took it to Belle Tires where they fix my tire and had it done by 2pm. Great job Thank you so much.
I stopped in Wednesday to order 2 tires for my car. They had them in stock & the clerk said if I wanted to wait for them to be put on instead of dropping my car off & coming back later, I should come in Saturday at 7:45 a.m. before they actually opened & then Id be the 1st one. Sounded good so we agreed on that. I wasnt feeling good Saturday morning so my husband offered to go for me. He was there at 7:30. They came out at 7:45 & told him they had 4 cars left from the previous day that come first. They said no one should have told me Id be first! There werent any other customers waiting! This isnt the 1st time theyve lied to us but it WILL BE THE LAST! Im done with them.
Service I requested was completed sooner than expected. Belle Tire is my choice for my vehicle maintenance.
I was 10 minutes early for my 12 oclock appointment. At 12:20 i was approached by a salesman. The belle tire did not have have the appropriate tools to finish their job. I had to drive all the way home (which is about 40 minutes) to get a tool that they SHOULD have had!! I then had to wait another HOUR and some odd because i was late to my appointment!! I got no kind of compensation or anything in return for this and i will not be going to the jackson belle tire again! So thank you guys for wasting two hours of my time because you people were not prepared to do your job!!The tires are good for the price. The ONLY reason you got any stars at all!
They where as fast as possible and great service
Did a great job and in a quick manner
GREAT service, friendly staff.
Fantastic service from Gabe and the team. Appreciate the attention to detail in keeping the inside of my vehicle oil and grease free with seat covers.
Great job,my valve stem messed up,they fixed it for free.
Staff is friendly, helpful & acommadating. Have been happy with the work theyve done.
I cannot say enough great things about the guys at Belle Tire. I came out of work to the sound of air coming out of my tire. I knew if I didn’t get it somewhere fast, I’d have a flat tire in no time. I called and even though they closed in 3 minutes, they told me to bring it over! Thank you for going above and beyond to help me today! Amazing customer service.
Great service, good prices, convenient location
This place is a joke! they had the highest price when I told him that then he lowerd it and the assistant manager Tony Rimerez was very rude!I went to Budget tire got me in right away and had a lower price to begin with!
Very professional, informative, and on-time.
Their up-selling is quite vicious at times, sometimes they are very helpful. Its really hit or miss.
I had a problem with some tires purchased here, these guys went way out of their way to make sure I was satisfied. I would highly recommend
The team took immediate care of my flat tire and repaired it faster than estimated. I am very pleased with the service I receive at this location.I just bought new tires and will continue using Belle Tire. Their pricing beat everyone and customer service is second to none! I bought Michelin’s this time and with the rebates I Now have top of the line tires for middle range pricing. Nobody else came close!
Id give five stars but had to take my truck there twice. They found multiple problems with my front two tires. Replaced both control arms, ball joints, bushings and tires. Alignment of course. $1500. Had to take it back a few days later. Asked for it to be inspected twice. Not done either time. They claimed they did an inspection. If they did, they never reset sensors, never checked the back tires of my car. Which apparently are bald.
I would like to thank you for the huge beautiful American Flag flying above your store !!
Needed air in my tires...Very pleased Belle Tire provides air free of charge...TY
I needed tires for my car. The inner and outer tie rods were wearing my tires down to the wear bars and my brother thank goodness noticed this while he changed a rear tire that had gone flat!!! Sooo I called Belle tire( thought I chose the Jackson store) but I must have picked the AnnArbor one by mistake. Anyway, while walking in to take care of business, Cory, went out to check my tires and thankfully they had them in stock. With an alignment and new tires and parts replaced (also needed middle steering shaft replaced) this car drives like I never drove it before. No shimmy of the steering wheel, no worries about the tires, so I’m a happy girl. Yes I am. I am thankful for all the workers at Belle tire for getting me back in action. They were kind, respectful, and thorough. Appreciate everyone of them!!!
The customer service was great and the prices were on par with others in the area (or lower). The only reason that I am giving it 4 stars instead of 5 is because they forgot to but my wheel lock back in my vehicle and the next day I realized that they forgot to reset my tire pressure sensors before I left. They made all of this right immediately upon becoming aware of it and apologized. I would use them again.
Good service but rather long wait times. Be prepared to wait around 2 hours for any service.
Theyre good at this Belle Tire! Theyre quick, thorough, and reasonably priced. They got the job done while I waited, and nicely brought my car to the door for me in the blowing snow so I wouldnt have to hoof it across the slushy lot. Thanks for fitting my car in on-the-spot, and for providing great service today! I really appreciate the friendly helpful customer service on the phone and in person.
Called for a rim that was listed on their website. Of course they cant get the single rim I need but can sell me a whole new set at 10 times the amount I want to spend! Every time I call no matter what car I own I get the same story!If its not something that you can get dont list it on the site. Its really simple.
Quality tires, great prices including brands made in the USA!
Time spent there was very short ... very professional...
Sales person Jason went above and beyond to help me out getting a leak fixed on a tire. This was after a long night of work. I greatly appreciate the help you gave!
My son bought two new tires from Belle tire.they installed them.two weeks later they wore down to tread.they would not do anything for him.they his ball joints were bad I bought him two used tires from kutchs tire.and he is still driving on them .a month and a half later
Great service and prices! I appreciate the fact that they check your alignment for free and are able to take care of that on the spot if needed. They are your experts on everything related to wheels and tires. Thanks Belle Tire!
Fast and friendly service clean and awesome service thank you for everything
Ive been taking my vehicles to Belle Tire Jackson for quite awhile now, and Ive always been treated like they appreciate my business. There are a lot of places we could take our vehicles but my first call is to these guys! Gabe, Scott, and Jason have taken great care of me and when there have been issues theyve taken care of them immediately, no questions asked.
Really friendly staff, great prices.
Tech did an awesome job on my Chrysler thanks
Always have had a decent experience.Completed everything in a decent time.Price was as quoted. Friendly personell.
Top Notch Service!!!
Ok, I have to give you guys a thumbs up for helping me out in a pinch, I wont whack anybody for making a mistake and then making it as right as they can. My wiper problem was the perfect storm in a storm. All ended up testing a frustration tollerance to the limits. The parts of the puzzle finally came together and ended good. Wouldnt have happened without your going the extra mile. David R
Just an unorganized organization. Picked up a nail in a tire and they couldnt get to it for days and said I would have to leave it all day. To get a slow leak fixed at a tire place?!? Come on!!!
Thank God for bell tire we had a bad tire while out of town we didnt know how to get the tire from underneith so we went there they got it and changed our tire thank you so much and never charge us and in the passed something happen and they always helps bell tire is a very good bussiness there great people
Ive done business with 4 different Belle Tire locations. I wont go anywhere else! I always receive great service! Absolutely a 5 star outfit!
Prompt and friendly service. I have been to this location a couple of times, and each time have been completely happy with the experience. Salesperson Jason was wonderful! Thank you to all staff for getting me in and back on the road safely in such terrible Michigan weather.
Had a tech who mishandled the wheels, changing tires on my f150. I told them about it, manager took care of replacing them with new after markets of my choice. Was a pain in the butt after all the visits, but glad they owned up to it and took care of it, plus some extras they were able to add on at no charge.
Helpful
Talk about top notch service!! Absolutely impressed ......Belle Tire in Jackson on Wisner has my loyalty!! Extremely quick, very professional, made me feel like they truly care!! They even gave me a ride to work, when they dont offer shuttle service. Thank you guys, you just made my day!!!
Tire pricing isnt great and the free tire machine is always down
Need to change name from bell tires to bell mechanics. Unless your only going to do exclusive work on tires. I have never had to wait or drop a vehicles off for tire repair before moving to Jackson from Adrian, this place really make me miss Vulcan Tire of Adrian. In and out only Tires hardly ever a wait and almost never ever have to drop a vehicle off to get work done. It is silly or even false advertising to call yourself a Tire service center when you are clearly doing brakes, brake lines and whatever else customers need to get done while my tire sits losing air at a so called tire shop...bell Tire like tire is in the name of your business. You would think you would make this your primary focus. Let others worry about brakes, brake lines, suspension, all this mechanic work should be done in a mechanics shop not a tire shop...
Im pretty rough on all my vehicles, but Jason always fixes everything I break. Always gets me in and out quick. Free rotation and balancing no questions asked! Thanks Jason and all your associates too.
Beware. I visited this location after I needed a flat tire repair. The shop advised me at that time I needed both my front/rear brakes replaced with the wear being significant enough that I needed both the pads and rotors replaced. Foolishly, I had them replace the rear brakes and waited on the front brakes. Weeks later, I gave the Belle Tire a call to confirm the price and they pulled up the estimate they had originally quoted for around $450 that indicated I needed both the pads/rotors replaced. Instead of going back to to Belle Tire, I contacted my mechanic and setup an appointment to have my brakes taken care of. Shortly after dropping my vehicle off with my mechanic they called me and said my brakes were fine and whoever told me I needed them done lied. The only thing my mechanic said needed to be done was my tires were off balance and I needed an alignment (yet a tire shop couldnt find this?!). I contacted Belle Tires corporate office to let them know what happened. Corporate had seen the estimate for the front brakes and confirmed the price with me, but after speaking with the local branch said they never told me I needed my front brakes done. Funny, because corporate had seen the estimate and I had just confirmed the estimate with them as well. If my brakes were fine why would they try to charge me for both pads and rotors? If corporate would have handled the situation instead of trying to cover up a scam, I would have simply wrote off the Jackson location, but still kept my business with Belle Tire. However, I now know that corporate does not take care of their customers when situations arise. Giving customers estimates for jobs that doesnt need to be done is a SCAM and knowing that corporate does not stand by not tolerating this is a shame.
I loved the very friendly service men, willing to give you the best comparative price. The calming and comfortable atmosphere includes the waiting room, which by the way has free coffee as well as a vending machine with a great assortment of chips, drinks, and sweets, a flat screen television and comfortable chairs, even for a heavy-set person! So nice!!!
Salesman told me to show up right at 8am on the day of my appointment and they would get me right in and done. When I arrived they told me it would be 3-1/2 - 4 hours before they could get me in. Another salesman told me that the guy I worked with was in training. Another customer that was there said he was told the same thing.
The guys here always take good care of me and my car. Only place I trust with my baby.
Worst Belle Tire Ive ever been too. Slow and terrible work.