Been using Ruppel for about 25 years, always top of the line work, through and fixed correctly. I figured out years ago to use Ruppel when two other shops couldn’t figure out what was wrong with our vehicles and told me to take it there. Both times Mike found the problem and fixed it. Being sent their by other shops pretty much says it all. All I can hope is someone is learning well from Mike because I know eventually he will want to retire.
Best mechanic in the area! Honest and gets the job done the right way everytime!
Very Professional in all aspects! They text you when work begins and ends or if they need to talk to you before more work is done. Due to the year of my vehicle the refrigerant is very expensive and they made sure I was aware of the cost before they proceeded. Im impressed!
Needed a hub bearing replaced for the third time in 6 years. Mike took the time to figure out and explain why. Then, fixed it correctly so that it will last.
The gentlemen at Ruppel Auto Service are always kind, helpful, prompt, thorough and really go the extra mile to help find replacement parts at reasonable rates. Highly recommended!
Mike Ruppel and his technicians were professional, friendly, and thorough. Mike has a lot of experience and obviously has kept up with additional training. He kept digging into my problem until he reached a satisfactory conclusion, explaining what he was doing along the way. I believe he was honest with me and did not perform any unnecessary work on my car. He let me know with text messages when a technician began to work on my vehicle. I would highly recommend Mike at Ruppel Auto Service in Jackson, MO.
Very knowledgeable and honest. Helps me out with my BMW. Does a great job explaining the problem to me and fixing it.
I was please with there work so for
Mike Ruppel will absolutely RIP you off! I took my vehicle with my own parts to have him work on. After he told me three times that he would be ok using them, he charged me $150.00 for a new set of spark plugs that I already had. Then Found three other things to try and let him work on, that wasnt broken. Just another lying crook.
Great service wouldnt take my vehicles anywhere else. Love the texting updates keeps me well informed of what is going on. Communication is key when running a good business .
Mike is very trustworthy. I dropped off my car because it wouldnt start and didnt even ask for an estimate. If fixed it for Lees then I was expecting.
I had a vehicle running rough and got recommendations from other shops and still wasnt right, ruppel got it fixed and noore check engine light. Now it runs great, would highly recommend.
Great service. Mr. Rupell doesnt rip you off.
A-1 all the way.
The most thro and full diagnosis and reasonable priced. Also very good and complete work.
These guys are honest and do great work!!!
Good work.
Great service