Excellent service starting from the very first phone call. The technicians were fast and they came out much faster than I expected. They made a difficult situation extremely easy and the prices were fair. My new garage door looks GREAT! Thank you for providing a great service experience.
Nice and friendly. Matthew was very helpful and informative. He replaced my broken spring and while he was lubing the door and chain he pointed out that my sprocket was about to go soon and replaced that as well in a timely manner and at a affordable price!
Great service with a smile! Eric was sent to my home to work on my garage door. He did a fantastic job and was very thorough, making sure all was done correctly. I will recommend Corkern Door Company to family, friends, and my work place.
Eric was courteous and professional. He did what was needed and didnt try to upsell or waste time. Good work at a fair price.
Eric showed up to fix my broken garage door and was very professional and friendly. He did everything I needed and more at very reasonable price. I will be calling them again for any future needs. Highly recommend 👍🏼
Brad (and his brother) was timely and extremely professional. The repair was made properly and CLEAN. I was even more appreciative of the education and guidance provided to maintain the equipment. I strongly recommend Corkern Door Company. I am currently still using a wooden door that is at least 30+ years old. I plan to update in the very near future, and theres no doubt of who I plan to call first! Thanks again Brad!
Called a few companies to see about having my door repaired. Corkern Door Company was my choice due to the great reviews! Upon arrival of the tech, Brad, who walked me through servicing my doors and went beyond his scope of work to make sure i was happy before he left. Very professional and clean! Highly recommended to anyone needing a fast, professional, and inexpensive repair! Thanks Brad!!
Amazed how well the two technicians got the door installed in about 2 hrs. Impressed with their efficiency and courteousness. Couldnt have chosen a better company to purchase our door. Recommend them highly.
I have to say this was the best service weve ever received!! I called this morning and they said someone would be there around noon. They actually got here sooner and had the repair done before noon. These two young men were very polite and very knowledgeable, and I recommend Corkern Door Company to anyone needing work done on a garage door.
The technician arrived on time and had door repaired in record time. Very impressed with the service and price. I will definitely use this company again & highly recommend them.
Was upset because I asked them what all I could check and do before spending the $ for repair. They failed to tell me to clear the sensor lenses which were dirty. $92 sevice fee for something that even I could have done in 2 seconds. Had to wait all day for them. But, they not only cleaned my sensor lenses but cleaned all the bugs in the light out. Changed the bulbs and programed my panel which I never knew how to do and had never been able to use since I bought my house 7 years ago. So, yea! for all that. Then, they vacuumed all the spiders and dobber nests out of and around the door as well as greased all the wheels and springs! So, at least I got something more than a 2 second easy repair that would have cost me nothing had I known. The2 gentlemen who did all this for me were courteous even though I knew they were hot and very tired at the end of the day.
Had a minor breakdown of the door and called two companies. One said a wait list for a week, Chris from Corkern, who also was referred by Liftmasters, answered immediately and sent Brad the same day. It was just an hours job executed efficiently and with precise maintenance instruction. The charges were unbelievably reasonable. Dont look elsewhere, in Jackson area these guys are the best!
Outstanding Technician Service, Office Service 0 Stars, I give 3 stars for a few different reasons. Corkern Door has been my choice for many years. Well, few years back, i called Corkern Door Company to come repair my Garage Door, the Older Gentleman that helped me over the phone was one of the nicest i have ever spoke with there, honestly. After a year or so later, i had to have my electrical motor thingy replaced. So i called good ole Mr Corkern Door Company and again spoke to the Older Gentleman, whom made me feel not so appreciated for being a returning customer. Promptness and a taste of sarcasm led his conversation. Being that the Technician, who came out before, came out was outstanding and assured me my electrical motor thingy would last me another year or so. He also went above and beyond to make sure i was happy before he were to leave. Well months go by and my door still operates fine and i am wanting to update to a more appealing Garage Door. So i call good ole Mr Corkern Door Company, but my experience this time was not only unprofessional, but i also was not contacted for 3 days, So i call and spoke with the same young lady, who seemed like i was the most unknowledgeable human being she had ever talked to, while im looking at brochures given to me by the Technician. I ask a series of questions pertaining to my likes and dislikes of a few models of Garage Doors I picked out. ( here is the good part) Finally, upon giving her my information and the 3 model #’s, she cannot find anywhere a price but instead refers me to a different door company. I refused to listen and asked if i could speak to someone in charge. I was rudely told (“it would probably be better to call back tomorrow or send an email, that usually works better.”) which was followed by a click and then silence! Ouch, you guessed it, the young lady hung up the phone on me. I sat in silence with the phone still to my ear not exactly sure if i had said something wrong or if she was just a temp worker for the Older Gentleman i usually speak with. Even with the suggestions from the young lady, i will not and shall not call another Garage Door Company, I still would like to get a few prices, only if i am able to speak with someone who actually knows more than how to be rude to their dedicated clients. I actually wanted this to be an email of course, but not everyone would be able to see it then. 3 stars for the Technician who is a life saver, i will revise to a 5 star depending on my next experience outcome, which could possibly be in person this time. I would be honored to meet the staff. To whom ever this may concern needing Garage Door Repair, The Technicians at Corkern Door Company are really outstanding, courteous and very professional with their work, also gave detailed 411 on things to look for before i replace. On the other hand, as far as the older Gentleman and young lady, be sure you ask to speak with a manager or someone in charge and you will be in good hands. Thank You Corkern Door Company for many years of Satisfaction.
Work was done quickly and in a professional manner. I would definitely recommend them to a friend.
Fast, Friendly Service! I had a broken spring on my garage door and Corkern came to help me get it fixed! Matt with Corkern Door Company was very helpful! Thank You Corkern! Highly Recommended to anyone needing a reliable company! Mr and Mrs Slocum
Brad and Sabastian services rendered was great. They came in as a team and worked as a team. You look for polite, efficient and cleanliness and they were just that.
Need a door give us a call well put it up for you correctly.
Unprofessional at its best. Not sure if they have anyone to work. I have waited 2 weeks for someone to call me back. No call,message,email,no show! I will not be recommending to anyone for this company! -Patel
Very unprofessional. Not only was I laughed at about a question I had asked but, I was hung up on TWICE. Tuesday Sept. 10th. I called in around 10 or so and a young lady answered the phone by the name of Abbie or Amy. After she introduced herself, I began to ask her a series of questions as to help me better understand the malfunctions of my garage door. Again, I was laughed at and hung up on. Not knowing that I was hung up on, I called back and the phone answered and hung up. So, I will definitely not be calling this corkern door company ever again. Recommendation is for a new phone receptionist. -Rebecca Stroll
Could not be happier! Selected doors & openers after being shown the different options (absolutely no pressure for a better sale), given a schedule and the schedule was met. Couldnt ask for anything more but there was more. The guy that installed both doors and openers (I wish I remembered his name so that I could give him the credit due him) was nothing short of fantastic. Not only a professional in his work but just a darn nice guy. I really enjoyed watching him work. As an old DIYr Ive learned to appreciate the skills of a professional. He did in hours what would have taken me days and days. I may have held him up a bit with my questions but he was more than happy to answer them all. Like I said, couldnt be happier.
Slow but got wat I needed
Fast, friendly service at a very reasonable price!
Brad did an excellent job installing my door.
Very rude on telephone. Hung up on me two times. I will be reporting to BBB and taking my business elsewhere. NOT RECOMMENDED!!!!
Good people great service for all your door needs
Showed up on time, was great customer service, and job was done in no time. Will use again if I ever needed
Unprofessional. Overpriced. Poor customer service. Dont waste your time!!!!
Great place