Incredibly helpful and personable techs. Ive had to call a couple of times with pretty niche and specific issues. Both times the tech on the phone went through multiple questions with me, got a whole picture and made thoughtful suggestions to resolve, even if the suggestion didnt result in me spending money with JEM.The Tech also mentioned the knowledge difference between he and I. But not in a pretentious way, as an offer to talk to tech support for a third party for me to throw his weight around because that third party is currently giving me the run around.This will be my first stop for all import service issues and Autosport needs. Full stop.

Awesome shop! Jake is a wonderful person to work with. Super friendly and takes the time to ensure youre taken care of. I had many questions and he never hesitated to answer any of them. He gave great advice and regular updates on the car. The car made great power and Im super happy with how everything turned out. Awesome shop, awesome work, Ill be coming back when the time is right for future work.

Took my 19 Subaru STI to JEM a couple months ago for an install and tune (flex fuel, downpipe, bcs, and some cooling mods). A few things I noticed.I felt comfortable from the very beginning. Even though Jake and the team have FAR more knowledge about this car and modifications then I do, I never once felt like I was being talked down to or intimidated. They broke every detail down for me. Also they were HONEST. They gave me a quote on price and an estimate on performance right up front and delivered on both. Made the process very easy and reassuring.Now beyond Jake and the team being good guys. My car feels like a different animal. Huge gains in hp and torque. Its not clunky or harsh, just super smooth power all the way through, runs great, no issues. Thanks guys!

Brought my car in for an engine and trans tune, great service and my car drives amazing now. Got it done very quickly for a good price. Jake was helpful before I was even ready for the tune. Will be using him for all my tuning needs in the future. Shop dog was pretty great too.

My experience with Jake and his crew was great! I came to them with a laundry list of things to do to my 04’ STi and they delivered beyond my expectations. They were very good at keeping me updated on their progress and for the amount of work being done it took less time for them to complete than I anticipated. I was and still am very happy with everything they did for me and the Subie. I recommend this shop for anyone who is wanting good honest work done. I waited a few months before writing this review only because I wanted to put some miles on the car after all the work they did. Thanks to Jake and his crew 🙏 I’ll definitely be returning for future projects and will always recommend my buddies to JEM Sport.Check out my car Instagram @daplumbers_sti

Havent even seen their work yet but their customer service is amazing and Im looking forward to picking up my car. Finally found a shop I can trust

I cannot say enough about what great guys Jake & Josh are. Also very professional technicians that go about their business with great care for both your vehicle AND what will sure to become your long relationship with them!! Is there a 6th star...******...!

Kudos to Jake! Great shop and awesome prices for quality work!

Jake and his team were exceptional. I would highly recommend anyone to stop by the shop. Prices were extremely fair and the entire process was customer oriented (gave appropriate recommendation on necessary repair, updated on the process hourly, and flexible with shop hours).

Guys at understeer are amazing! Super helpful, and definitely worth any drive to get to them ! I would 100% do business again, and recommend to all family and friends. Check them out, you’ll be happy you did !

Super nice guys and great communication! One of the only places I take my car in Jackson!

I like JEM sport. They have a brand new dyno and some new car lifts. Great people to know!

Good place, very knowledgeable people. Good variety of skills and auto interests.

Very happy with the service performed on my Subaru Baja, fast diagnosis and solved my issue in no time. Jake was honest about everything and even informed me things that I thought were due to be replaced were fine for now(Hes seen a lot more subarus than I have) and saved me money rather than trying to do unnecessary jobs to get an extra dime.For this reason I will be a repeat customer because I believe I found a shop I can truly trust to not only take care of the car but the customer too. 10/10 looking forward to doing business with them again in the future!

Amazing quality work! will never go anywhere else! i would even send my car across the world if i have to. the guys there are extremely helpful. will never steer you in a wrong direction and they actually care about you and your vehicle. plus they are a bunch of cuties around there. 10 out of 10

These are the go to guys for all your automotive needs. They have saved me on numerous occasions! Very knowledgeable and get things done.

Quick and very helpful and informative, 1 stop shop thx again

Great place to get your subaru fixed, or modified. They are very knowledgeable and respectable guys.

Fair and competent! As close to the dealership without the cost!

Jake and his crew go above and beyond for their customers. Ive known Jake for around 5 years now and wouldnt trust anyone else with my personal Subaru, or the stage rally cars that I co-drive in. I highly recommend Understeer for any and all of your automotive needs!

Quality work, Quality parts. What more can you ask for?

Nice guys clean shop

Talented smart and friendly

Great service