We received our party supplies AFTER our kids birthday party. There is no # to call, just address. We just want to return their products and get out money back since we weren’t able to use them.
They made party planning so easy! I found everything I needed quickly, all color and design coordinated, except for forks which were out of stock at the time. Plus the price was a fraction of what Amazon wanted to charge for a similar product.
They were really fast with the shipping. Everything I ordered from them have been accurate each time. Highly recommend them. Even got a personal “Thank You” note, on my packing slip. 😊
Came across this discount party supply store online.Found super good deals.Which made me hesitant.Order came in. I was expecting some items to have a blemish or misprinted in another language or just not show up…;)Only one tablecloth was slightly I mean slightly off print but it’s a scary theme so it actually worked out.I received a nice letter thanking me for my purchase.I’m not one to do this, but they’re my first stop for party supplies now!
I have ordered several times from this company for my sons birthday parties and they always have the best prices and service. It’s usually shipped the same or next day and gets here within a few days. And it’s always exactly what I order. I have never had a bad experience with them.
I found Discount Party Supplies online when I searched for Minecraft party supplies for my son. I usually get party stuff at Party City, but they can be so expensive. Here, I found better supplies and for less money. Love this place!
I love this place! I’ve ordered from them a handful of times and I’m always happy with what i get. Way better than paying a fortune at party city!
I ordered a few tablecloths for my daughter’s birthday. I was hesitant at first because you just don’t know what you may receive ordering online but I took a chance and am so happy I did. It was easy to order and shipped quickly. I think I may go back to see what else I need for the party :-)
Supplies were delivered on time and looked just as advertised. I would order from them again.
I was searching for Lilo & Stitch paper plates for my kids who are currently obsessed with the character. I was a little hesitant to purchase at first as I was not familiar with the site but I am so glad that I did. The plates are a lot prettier than they are in the picture and shipping time was rather quick. I will definately be purchasing from this site again.
Super fast shipping and products are exactly as advertised! Great experience!
High quality products. Very cute music theme for my daughters birthday!
Ordered my supplies last minute and still received them days before my event and in perfect condition. Thanks a ton.
My party date has come and gone and I never received my items. I have called and called and emailed. No one answers. They have my money and I have no party items. This is so wrong. Tracking is a joke. Will never order from here again.
Fits all my party needs w/ a personal touch of building your own design for cheap...
I came across Discount Party Supplies when I needed decorations for my son’s Star Wars party and Party City was all out. They shipped the next day and everything is perfect.
They are amazing. Very helpful, great selection, prompt service. Covid restrictions are affecting their operations right now but I highly recommend them.
Super fast and reasonably priced shipping!
Great products with fast shipping!
The products are great. Love all of the different themes. Wish I knew about this place earlier as my kids are all grown up. Loved the prices. Will definitely be ordering more from them.
I ordered some supplies for my sons birthday party, and I received my order in two days. I received emails all along the way, notifying me of where my package was. The products I received look great! I have not used them yet, but I know they will be a big hit at my sons birthday party. I would highly recommend Discount Party Supplies!
They have really unique themes and great prices. My kids are always happy with their party supplies. Fast shipping too!
Reading the reviews I was a little concerned about getting the product in time so I ordered a month before the event. Received confirmation the same day my order was placed and it shipped that day. I ordered on a Monday and received them by Friday!! Every step of the way I was alerted about shipping. The party items are adorable!! They seem to have some cute unique birthday sets for those with kids that dont want the popular theme birthday parties.
The best go-to place for all of your party needs. Fast shipping, quality products & a TON of different themes.
Great products, great prices, awesome themes! Makes parties so much more enjoyable to be able to get all you need in one place ! And very timely shipping as well😊
Fast shipping and nice products. kids loved them and really good prices
Products are nice and unique. Kids all loved them
Customer service was very helpful and what I purchased was everything I had hoped for!
Love how they had HTTYD 3 supplies and shipped quickly!
Everything I ordered shipped and was exactly what I expected. Great shipping and handling fee also. Great prices for products.
The prices are good and the customer service was excellent. The order shipped very fast.
Good product at a great price 👍
Prices I can afford, and wonderful selection! They even have some themes that other sites do not have.
I had near exactly the same experience as Robin. I ordered October 7 and paid extra so that I would have delivery by the 14th. That was what was advertised on my checkout page. Due to Columbus Day the package was not picked up for shipping until the end of business on Tuesday the 12th. The webpage advertised the company would use either USPS or Fed Ex. One would expect that from Michigan to Western NY either method could have gotten a package to me in four days but USPS ground shipping went from Jackson MI to Mobile AL back to Rochester NY before coming to me late on Monday the day after the party. I started talking to Tara G the customer service rep via email mid-week while my package was still in transit and she gave me verbatim the robotic explanation provided to Robin last year. Tara G. is helpless to do anything to actually resolve a problem- this company truly doesnt care if you receive your package in time. I asked twice to have my complaint escalated to a manager or legal but its all on Tara G. -- she is the one who answers the phone and her manager only is there part time and doesnt return messages. She is the only person to respond and she is powerless and believes or has been told it is impossible for a business to refund shipping costs or even split the difference in shipping to mitigate a customers loss. Clearly the manager or the owner do not value business relationships or this business is running on a shoestring and has zero margin to cover an error. A business that cares will work outside of their confusing, contradictory and misleading web page statements to fix a problem or make you whole. As Robin filed her comment last year you would have thought a decent company would have appreciated the feedback and fixed the contradictions regarding shipping on their page. The company has offered a merchandise refund if I ship the package back but refuses to cover shipping costs so I will be out twice the shipping costs if I return the product or else be out the cost of the merchandise I had to replace at the last minute. Im very disappointed in this experience. I have thrown over 30 parties in the last ten years and am a repeat customer for many business. I have only had good experiences with companies like Oriental Trading and other competitors. I will not use this company again.
Havent order from there yet... they dont ship to Canada... what a bummer
Waste of time! 3 packs of invitation came with NON STICK envelopes! What an inconvenience and to top it off their sole customer rep says our website does not state that the envelopes have adhesive . Save yourself a headache.
I chose 3 day shipping with an order date of October 1st. I didnt receive the supplies until October 6th. When I contacted the company they said, The shipping method that was selected was 3 business days. The shipping day does not count as a transit day. It shows on the tracking that it will be delivered to you today which would be in the 3 business day time frame. We are unable to issue a refund due to the package getting to you on time. I apologize for any inconvenience. Enjoy your day.. Even if a transit day was included i should have had my package on the 5th. When I checked out on the day of purchase, it said my package would arrive on the 5th. I wouldnt use this company because their system was dishonest, and customer service was unwilling to do anything about the package arriving a day late.
Order came within 2 days and I didnt pay for expedited shipping. They would have gotten 5 stars, but they didnt have an item that I ordered so I had to just get a refund.
ABSOLUTELY A JOKE OF A COMPANY. Underpays employees, fires without cause or reason, has no professionalism or fair treatment of staff.
Love it! Great products and employees there.
Best deal online!!! Found everything I need!!
Items came late just like their confirmation email, items not as described and customer service was very condescending! How is this place in business.
Scam