Took care of recalls that another dealership just gave me the run around about. Got one of the major ones done quickly so I had my truck in time to travel to my sons wedding. Thank you soooo much! Great service!!

We bought a new Explorer. Very nice vehicle!! Jeff Grenz was our sales associate. We had an older Explorer. He pointed out all the new features on the new Explorer. Got us a good price. Very satisfied.

In addition to receiving excellent maintenance on our Ford vehicles, Stoudt offers the benefit of coming to my husbands place of employment, picking up our F-150, servicing it, and returning it safely to the parking lot in a timely manner. They make it easy to keep our truck in top condition!

Great dealership. We’ve bought a lot of cars over the years but we had the best experience at this dealership. No pressure sales and easy going.We had a mistake on our contract that cost the dealership a lot of money but they stood behind their word and honored it. We would definitely recommend this dealership to everyone.

I had a great experience at R. M. Stoudt for my recent oil change. I upgraded to “the works” for a few dollars more, and the student discount made it totally worth it. Will definitely be returning for my next oil change!

Clint Boom was great. Got everything taken care of in no time. Great service great people!

Travis communicated all the way through the purchase and was very attentive to any request or need I had. When the dealership found something that wasnt quite right, they fixed it before I even asked for it to be fixed. An overall great transaction.

On our way from Bismarck to MN for family vacation, our truck started knocking and blowing black smoke...We barely made it to Jamestown. My husband called Stoudt early Saturday morning and talked to Shelly, who got us in, gave us a courtesy car and then Mike(mechanic) stayed late and worked on our truck to get us back on the road by 4 on Saturday afternoon. Mike and Shelly went above and beyond to help us and we are extremely grateful and appreciative to their kindness and compassion.

We utilized Quick Lane on Saturday, August 14th. We delivered our Jeep to the R.M. Stoudt Quick Lane an hour before our appointment so we could also complete some other tasks in Jamestown. Our appointment was at 11:00 am. We finally received a call that our Jeep oil change was completed at 1:00 pm. Not counting our hour early delivery of the vehicle, it took them 2+ hours to complete the minimal service on our vehicle. We understand that they are short staffed- that was the excuse given to us when we attempted to address the issue. Sorry, but thats not our problem. If you are short staffed, then dont schedule the appointments. There were other clients in the waiting room having similar issues.

This was a good purchase and Dean Hass should be commended. He gets us precisely what we want and doesnt lose touch over the years. I have given him lots of clients, just because he is pretty straight with us and everything moves quickly and painlessly.

While shopping online for trucks near Jamestown North Dakota, I found a truck I was interested in.I contacted R.M. Stoudt Chrysler and was connected with Brian. Brian was extremely helpful and knowledgeable about the Ram 1500 EcoDiesel I was interested in.I set up an appointment for after work and Brain had my vehicle waiting at the front of the store.I wanted to trade in my current vehicle and the team at Stoudt went to work right away getting me a trade in value and options for purchase.There was no need to haggle on priced because Stoudts had my new vehicle priced at a better value than current market.Very easy to work with and the team made the whole process very easy and stress free.I could recommend R.M. Stoudt Inc to anyone looking for a stress free process.

I found stouts after another service shop sent it over as they werent able to fix the issues. From the moment they got the truck Shelly kept me in the loop whats going on and was able to get me in and fix my issue right away, rather than being misdiagnosed like the other service shop... 100% will go back again!!!

I have made several visits in the last few months to multiple departments. From Mike and Jason in parts to Shelly and Brandon in service and to Dylan and the boys in the body shop. They have always exceeded beyond my expectations, the work has been phenomenal and I couldn’t be happier. Fantastic job!

Wasnt exactly at R. M. Stoudt, Inc., but next door at Quick Lane Tire and Auto Center for an oil change and service and to have the tires rotated. Everyone did their jobs very well and the employees were very courteous and helpful. Would recommend them to everyone.

Great experience! We drove 3 hrs to purchase our vehicle. Nicole was very helpful and handled all the details. Very pleased with the results!

Wonder staff. I had issues with my debit/credit card accounts. It took me several different payments to totally pay for my car. They even waived the 3% for every swipe of my cards. They called me 1-2 weeks after purchasing the car to see how I liked it and if I had any problems or questions.

These guys have alot of nice vehicles and employees. However when it comes to the service department and warranty claims, theres the glitch. Whether its the service technicians or Chrysler. I have been here 3x over a camera that works on and off. I have showed them it didnt work the first time. Every time after it will magically work whether I hit a bump or adjust the tailgate. Nevertheless it doesnt work when I need it to. So they tell me there is nothing they can do. I guess Chrysler will be getting a call tomorrow.

Went in for a oil change and it took way longer than expected, I stayed for quite awhile and had another appointment to get to so I had to have someone come and get me.But they came through and the service advisor came through and did the oil change HIMSELF! They gave me a really good deal on the pricing and got me back on the road!

Great service. Good folks

Excellent service from the auto service department at R M Stoudt Ford. Shelly N. shop supervisor was courteous, quick to respond with vehicle problem as well as the mechanic who pulled the battery and reinstalled it.This allowed me to address the warranty issue with the parts store vender and return to be on my way in very short time. Customer for 30+ years because of great customer service like this.

Service was top notch picked up my truck early and was done ahead of schedule

I was very pleased with the service at RM Stoudt INC. The staff was very helpful. I love my Explorer. Thank you, Dean, the salesperson who sold the Explorer to me.

I leased a Dodge Charger and bought a Ram 1500 through Brian at RM Stoudt and was very pleased with my experience! When looking at new career options I decided I wanted to be part of their team! I now am part of the sales team and couldn’t be happier!!

Nicole is super helpful and a good person all around.

Have had problems with electronics in my 2020 RAM with 5,000 miles. . Stoudt service has tried to solve the problem that causes 70 codes that continue to reoccur. I have returned vehicle 4 times with same issue. Service has exhausted every potential remedy but company (Chrysler) has been less than cooperative in resolving the issue. My complaint isn’t about the quality of Stoudt service. I think Chrysler has not done its part in resolving this issue.

Kind, courteous and kept me informed even through text message which is very convenient.

Ive airways had great service here.

I watched a used car, a model no longer made, for 5 weeks on R. M. Stoudts lot. When it disappears I knew I had lost my chance to get the Lincoln MKS I had wished for. When I found it on their website I drove by again and stopped I to visit a salesman. I made two offers one without a trade in and one with. Both were accepted. I traded a good vehicle for a great one. I was kept informed and found a very pleasant dealership.

Every time I go in they smile they greet you. My dog comes with and they are so sweet to her treats and luv. Thank you for being so kind in this tough world right now!

I LOVE MY NEW CAR !After an accident and not wanting to wait for my car to be fixed I looked around the lot. I have never even heard of the Lincoln Corsair but after1 test drive I knew I had found my replacement. The ride is so smooth. Jeff Grenz has helped us out before and continues to do so. Jeff runs his butt off to make the deal work. Thank you Ford and Jeff for coming through once again. The sale was quick and unexpected but I plan to keep this car for many miles. Never getting rid of this one!

Wade and Jason were both amazing to work with. I normally dread the process of buying a new vehicle. These two made the process enjoyable! Absolutely love my new truck and couldnt be happier with the service I was provided!

Shelley took very good care of me and the pickup. They found problem that I did not know about . also was very prompt in getting it fixed.Thanks for the great service.

I bought a 2013 edge from RM Stoudts . I only owed it for 24 hours and something went wrong, now I dont blame Stoudts not everything can be known before selling. I called Brian my salesman and told him what was going on and he went to bat for me . Stoudts stood behind me and paid for the repairs. So I am giving Brian 5 stars too Thanks Brian.thanks Kelly Stoudt.

Great sales experience. Salesman was prepared a n.v d had options for us.

Awesome experience

My car was serviced in about an hour, including a wash. They kindly answered all my questions concerning warranty and a broken key fob. I appreciated that no one tried to sell me something that I did not need. This happened to me About a year ago when an out of state dealer encouraged me to get new brake pads. 15,000 miles later, the old ones are still working. Thank you to the employees at Stoudts.

Service was terrible. Vehicle was in 3 times for a vibration. They kept sticking parts in saying it was fixed just to have the same issue. Getting a run around

Shawn Haakenson was a GREAT salesman to work with! Being a cash deal, the process was super smooth and stress free. Shawn really works for YOU as the customer and your time will not be wasted. First purchase with R.M. Stoudt and it was everything a car buying experience should be. Quite refreshing to say the least! 🚗

I had work done on Escape around 1st of year and had warranty. So,I had an issue with parts from the repair brought it in and was taken care of quickly, still under warranty no problem. They got me fixed up and back on the road in no time.I really appreciate the employees at Stoudts. Especially Shelly in repair shop and the Mechanic Jared.Great people.Know their business.

I purchased a 2013 F150 Platinum. Cassie was just great to deal with, handled everything smoothly. I had a few problems with the truck and Cassie made sure it was all taken care of. The service department did a great job on getting everything resolved. The staff and experience at Stoudts was great. I will recommend them to my friends and be back if I want to buy another vehicle.

I liked that I was kept up to date on what was going on with my vehicle.

The service was great and the employees were courteous.

Everyone at Stoudts has been super helpful. Everyone greets you like they are glad you came. They have always given me a ride to where I need to go or have delivered the car. Bob is super and we feel like they have always been fair. Thank u!! Great service!! We trust they will do whats right. They are still home town service.

I just purchased my 2nd truck from Shawn Haakenson (the Hawk) and I couldnt be happier! Shawn and the entire team at RM Stoudt are always great to work with and consistently win my business over other, larger car dealerships. Unfortunately I am moving out of the area but if/when my wife and I need another vehicle, we will be sure to make the drive to buy a vehicle from Shawn again! Thank You!

I have purchased many vehicles in my life, this particular experience was the best experience ever! From the minute we walked in the door, to selecting our car to the financing part. Everyone was extremely helpful and friendly. There was no B.S.! It didnt take all day and was painless! They have an A+ team there! I recommend them and look forward to going back there when were ready to buy a second car! You guys are awesome!

Tyson was great as always. They treat me well and always make sure the job is done right.

Battery was replaced in a timely manor. However, now my auto start does not work and I was not given any direction as to how to get it fixed. Another repair shop stated that the auto start should have been switched off before changing the battery so that the unit did not did to be reset. Now I have the additional expense of having the auto start reset.

***CAUTION TO ONLINE PURCHASERS***Just purchased a 2013 Chrysler 300C from this dealership on the information and salesman word, Dean Haas, as I am located in Missouri and I had to travel to actually purchase the vehicle. I was never able to see it before meeting to make the purchase. The dealership was accommodating in that they met me in South Dakota for an extra fee, so I wouldn’t have to make the drive all the way up to North Dakota. However, I think the reasoning they made the offering to meet me was so the very obvious body damage would be concealed. Let me explain what I mean by that. I had a lengthy back and forth about the vehicle and the condition obviously as I could not see it in person before purchasing it. Dean Haas went on about how it is a one owner vehicle in perfect condition and provided me pictures of the interior and exterior. However, North Dakota has been experiencing snowy weather so no picture I ever received was of a perfectly clean car or a picture that didn’t have snow on it. I didn’t think anything of it as I knew the weather they were experiencing in that state. When the vehicle was delivered to me, it was very dirty as I expected from the travel to meet me. When I examined the vehicle at the time of purchase, there did not seem to be any damage or imperfections to the exterior. However, after washing the vehicle off in Kansas City when I was driving home, I realized all the road grime, salt and other dirt, concealed a front bumper that had hundreds of chips and road rash. There was also a crack in the bumper. The paint had swirls from a bad detailing job and there was numerous chips and scuffs on the vehicle, and a few small but obvious dents. My main concern was the bumper because of obvious the damage was when the car was clean. I asked Dean about the bumper and the very obvious damage that was concealed by the dirt and that was never told to me. His response was that he did not know, which is totally bogus as I know for certain that dealerships depreciate the value of trade-ins due to damage like this. I told him I would have to buy a new bumper and pay a couple hundred dollars to have it professional detailed to remove all the swirls and imperfections in the paint. His response was that it was already 2K off the clean retail price. Clean retail was 18K to 21K. A vehicle needing an entire body panel repainted or replaced is not considered clean retail in my mind. So his reasoning on why they couldn’t do anything for me after withholding and concealing the damage from me was ridiculous. I was looking for a vehicle that I would not have to immediately put money into to look nice, especially at a price point of 19K and only being 6 years old. For a few thousand more dollars, I could have purchased a much newer model that did not need immediate attention. But I was promised that the vehicle needed nothing. I caution anyone purchasing a vehicle from this dealership without very closely examining it in person. I feel that this dealership took advantage of the fact that we wouldn’t be able to see it and would be commuting 8 hours to examine it. Very disappointed in this buying experience as I feel they purposefully withheld information from me, like a shady used car salesman would.

I’d highly recommend this place. My husband and I worked with Brian Bertsch and he was wonderful. When we got there, the car we wanted to see wasn’t there. A customer was using it while they waited for service to be done on theirs. They worked very hard in getting the vehicle back so we could look at it & getting her another vehicle to drive. Brian and the staff worked with us on the price we wanted & we left extremely happy & with the SUV we wanted. Everyone we encountered was very nice. Brian made our car buying experience easy and fun. Most salesman are very pushy & in your face. He really listened to us and didn’t push anything on us. He’s a great guy with a great personality and my husband and I really appreciate his help. If we ever need another vehicle and still live up this way, we will be going back here. Thanks to everyone who helped us!

Very straightforward negotiation done via text messaging. After negotiating all the terms and fees, etc, we went to the dealer to pick up the 2019 Bullitt and were out in less than half an hour. Nothing was attempted to be added, no runarounds, just sign the docs, take a picture and drive away. Extremely easy and straightforward experience. Thank you!

Great Service all the way around. Purchased unseen and got a great and was brought to me several hours away. Will do business again!!

The dealer was contacted to order a 2020 F150. They answered all my questions about the vehicle build, deposit, and financing options. When it came time to talk price we couldnt come to an agreement because they were not willing to negotiate. I contacted a customer service representative at the dealership and she just sent me around in circles. This resulted in a lost sale on the truck and two future purchases I was planning. It also resulted in wasted time for all parties involved. Their services are not recommended.

Had a great experience at R.M. Stoudt my salesman Jeff was a great guy and very helpful I looked at dozen of trucks and this one was by far the best deal. It had 30-40k less miles and more options than other trucks I looked at for anywhere from $3-8k more. I will definitely do business there again.

I was traveling through Jamestown and my engine light came on my Ford F350 6.7. Their service was Fantastic. They got me in and back on the road in one day. Thank you to Nikki and service. They even give a military discount. If your in Jamestown, this is the place to get your service. I cant thank them enough....Happy RVer.

Swing through every so often to get my car serviced, always quick, polite, and to the point. No sugar coating here and I appreciate that. Have their own shuttle service and keep you updated on the status of your car through call or text (if your that kinda customer).

Dyllan was an awesome salesman was upfront, honest, and very easy to talk to.It was a good buying experience. They have treated me very well during and after the sale.

Stoudts was so easy to work with to get us into a bigger vehicle for our growing family. Our salesman Bryan came in on his day off to help us. He did everything in his power to get us the right price on both the vehicle we bought as well as the one we traded in. I would highly recommend Bryan as your next salesman! We will continue to drive from Fargo to Stoudts to buy all of our vehicles.

RM Stoudt was great to work with. Excellent customer service. Highly recommended! Brian was wonderful and so was everyone in the dealership who helped us. Best car buying experience weve ever had so far. Thanks again!

Great service of heater core and housing under warranty by Bob and the mechanics. Also repaired heated steering wheel module all under one deductible. Good communication keeping me informed. Will go there again for repairs or service.

Service department is very friendly and provide excellent customer service.Shelly and Jared were once again top notch professionals. Have used them for years, never disappointed!Mike

Shawn was great. He helped us look at options and worked with us throughout the sales process to make sure we were satisfied with our purchase. He made sure that all our questions were answered before we left and was available after the sale if we had any additional questions.

Purchased our new truck, little German (salesman) is a character, not pushy. It took 2 hrs for trade-in and out the door so cool.. Service department are helpful, Bob (service rep) tries to get you in as fast as possible. On time, will drop you off and bring you as needed. Able to give answer about your problem.

Excellent service from Clint. We had issues with our on screen maps and he patiently helped us. He went above the call of duty. Very impressed! Thanks for helping out a couple of travellers from Minnesota.

Brian was a very nice and professional salesman along with the rest of the people there. The only complaint would be the engine compartment was filthy with gravel and dust. Did not see that when we looked at it because it was getting dark. Will return to do business again

Fantastic customer service. Great facility. Friendly staff. Answer any and all questions you may have efficiently. Reliable and helpful. Brian was amazing in the whole process, beginning to end, of finding me a new car.

Absolutely amazing customer service! Jim and Shawn have gone above and beyond in making sure my wife has been satisfied with the purchase of her Ford Explorer. Whenever it comes time for me to upgrade my truck I know where I will go!

Always amazing professional, service with extra touches of personal care that make you feel a part of a family owned business.

,,2013,. 81. 000 miles. 20 mpg, comfortable lumbar seats, ride ok some road noise. Remote garage door on drivers visor has never worked. I was told this malfunction is Normal!! Disgusting.Overall satisfaction is good.

Looking for newer pick up - no high pressure sales - just helpful information!

They got my truck in right away and got on it. Everybody that I dealt with was very professional. My truck put up some resistance but the technician got it done and kept at it until it was right. I am 100% satisfied with the job. It was the fourth vehicle I have taken there and as soon as I get another truck done I will be back. M.S.S.

Thank you so much for helping me get my new Jeep I am so excited. Thank you Brian for helping me and getting my husband to set in there to see he would have enough room for as big as he is. I love my new Jeep !!😊

Use the Quick Lane exclusively for oil changes on my 09 Ford Edge for the past 5 years. Good service, but recommend getting an appointment.They say they take walk-ins, but they usually have no room for walk-ins after 9am. I had the Edge in for some maintenance issues and they were courteous and very professional. Keep a very clean shop.

Always encounter wonderful staff that greet you when you walk in the door. Very satisfied with my vehicle and the service that comes from this company! I would recommend them to everyone.

Have no problems for over 20 years

This was the best buying experience I have had in 50 years. Our salesman Jeff Grenz really worked with us and for us. Jim in finance was terrific. We felt they sincerely were looking out for us.Thanks.Les Nordgaard

This was a great experience. Jeff Grenz was phenomenal in finding me a car I liked. The staff did a great job of keeping me comfortable and informed about the process.Thank you RM Stoudt for assisting me!

This is my edited review following a phone discussion with Kelly Stoudt. Overall I am now satisfied with my recent service experience at RM Stoudt. Thank you, Kelly.

Bought an old used vehicle here. Granted it was an as is sale. Ran great, or seemed to during the tests drives. I regret buying it, it was a $2500 drive to the grocery store. I know used vehicles are not guaranteed, but they wanted $4500 for it. If you buy used here, take $2000-$5000 off the price they are asking. It is probably a good place if you buy new. Last name Young, bought a 95 Jeep Grand Cherokee, put 5 miles on it, and didnt even drive over 30 mph. Blew ahead gasket, transmission coolant hose blew. Last mistake I will make like that. Unfortunately I made a bad decision and got screwed.

Stoudts is the best car dealership around!! They are always so helpful and get us what we want. The salesmen are amazing. I would highly recommend Clint Boom if you are looking for a new car, truck, or SUV.

I was on a limited time schedule, they were very prompt, quick service. Very satisfied. Thank you.

Do not waste your time with this dealer they low ball big-time on trades they offered and insult of an amount on our trade and we were looking at an overaged unit they had thats been on lot for 3 months they do the buy. Low sell high...In response to dealer below they offered 6500 which is thousands below any book and also below what acv dealers offered most dealers would ask more details before sending a low ball offer thats giving a car away that book on is almost 13,500 now I say who would take half value on a vehicle and let a dealer make 6k or on resale which if you nada book what they have they have most vehicle priced at retail

Every day we learn somthing new and informing about our new vechicle

Dean got everything ready for us before we showed up and went through the new changes to the Lincoln with us. Jason walked us through the lease documents thoroughly and explained everything well.

I just purchased a 2018 Explorer and wanted to say that I feel like the salesperson Jeff Grenz did an absolutely awesome job! Very good at communicating and answering questions. I live in Bismarck and wasnt able to get the service I got here. I recommend this dealership very highly!

Please excuse our tardiness in responding to you. We are only home long enough to wash clothes, and then leave again. That pickup is way too nice to drive so we just park it in the garage and walk around it 10 times a day to admire it. We both very, very, pleased with our business dealings with R.M. Stoudt, and even 10 times more pleased with the personal part of all this. Our questions were answered very promptly, and we were treated like real humans. I have walked out of dealerships, because they thought they were the only place to buy a vehicle and you werent leaving there without their junk. You made my day when you let us drive the vehicle with no sales person present. You ALL made our 750 mile trip worth while. Thanks for everything. Vernon & Eileen Entzel

Answered all questions we had. Polite, and worked around my time I had. We have been going to RM Stoudts for many, many, many years. I dont want to give my age away so the word many will have to do. We will be going to them for many to come.

Quick Lane is always fast and does a good job. Have used them since they started the business.

The minute you walk in the door you feel so welcome. The entire staff from the front desk-sales-service-repair-quick lane and auto body are more than accommodating. I couldnt be happier with the service I receive from them!!

My experience at RM stoudt getting my new vehicle is pretty smooth. Everyone is so helpful especially Shawn which I totally appreciated. Plus they have a lot of vehicle to choose from! I’ll totally recommend this car dealership! Awesome experience!!!

The best dealership around. Great deals, fantastic selection of cars and trucks. Friendly, fair, great financing options. Try them first, youll be happy you did.

Everyone is very hospitable Bryan with the awesome mustache was very kind and got a long well with the younger children. A very big thanks to Bob for helping us over the phone as well as Caleb who was very helpful and patient with explaining everything to us.

The staff worked hard to help me find the pre-owned vehicle I wanted which took some time as I had some very specific vehicle and budget needs. The extended warranty I purchased has been incredibly helpful as well. When a couple of unexpected mechanical issues came up, my insurance kicked in and saved me big buck. PLUS, they got me an interest rate much lower than I assumed I qualified for. Amazing people all around.

Brian was very patient & helpful with helping me find the right car. He got me exactly what I requested in a timely manner!!!Stoudts is top notch! Wonderful people (Kelly, Brian and Jim) and awesome customer service.

Great place to buy a car. They were just where I needed to be on my trade in and a great price for the new one. Everyone is all ways so friendly.

RM Stoudt and Andrew where fantastic with everything from the attention to our requests, time to spend test driving the vehicle, to helping us make a great purchase for our family. Great experience! Highly recommend!!

Everyone is very helpful, only problem I have ever had is getting a timely appointment with the service department, they did keep me informed about my car once I got in

I am new to the Jamestown area and needed to purchase a truck to get me through the winters. I searched local dealerships on the internet and came across several vehicles that interested me on the Stoudt website. I sent an email late one evening before going to bed. I received a telephone call from Tara the very next morning verifying my interest in a vehicle. She then assigned me to Joey as my salesman. Joey was very knowledgeable about the vehicle and easy to work with. I took the truck on a test drive later that afternoon. I really liked the truck but did not care for a decorative decal than ran the length of both sides of the truck. Joey said they could remove the decal. A few days later, my wife test drove the truck and we decided to make the purchase. Joey had the truck ready for us at the appointed time and the decal-free vehicle looked great. Jim, the Finance Manager, was able to get us a very good interest rate at a nearby credit union and made the loan process very easy and fast. The entire process was enjoyable and stress free. No pushy sales people or high-pressure tactics, just honest people selling a quality product. I will most definitely buy other vehicles from The Stoudt team.

Very friendly, helpful and knowledgeable. Gave me updates about my car repairs. Highly recommended.

Thanks for providing free level 2 charging for the Jamestown area. ND is a black hole for Electric Vehicle charging and its awesome you provide the first level of this coming fast trend.

Easiest and most accommodating dealership around. My F-150 has met all of my expectations and the staff was very helpful in attending to some minor issues.