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Elite Hearing Centers of America
1615 Center Ave, Janesville, WI 53546, United States
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Elite Hearing Centers of America
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Sa
Review №1

My Dad, Denny S, recently visited Elite Hearing Center. He has tried multiple places in the past, with several different types of hearing aids with no success. As soon as he got there, he knew this was different than the other places. April was so kind and attentive, she helped him find the perfect fit for him. Since getting the hearing aids, he is like a different person. He’s so much happier since he can hear again. Thanks April and Elite Hearing! You really make a difference in people’s lives!

Gr
Review №2

My husband had a pair of Phonak hearing aids. They were only one year old when he passed away. Since my hearing was deteriorating I decided to use his hearing aids. I called Elite Hearing Center to have them adjusted to my hearing loss. I was scheduled the very next week. April gave me a thoroughhearing test, programed my aids for my hearing loss, replaced the tubes & speakers. She even took the time to connect my aids to my phone so I could adjust volume using my phone. I was expecting to pay for this service, but April said there was no charge and told me to call anytime I had questions.

Wo
Review №3

Ive recently purchased hearing aids. Its taking a little bit of time to get used to them and adjusted. Between April and Lacey theyve done an outstanding job of getting me used to them. I would highly recommend them they take their time. Theyre patient and they listen. And April didnt seem to want to just sell me anything just to make a buck. I would highly recommend

ji
Review №4

I took my mother to have a hearing aid repaired…. April did a great job, she was cheerful and very knowledgeable. She did my repairs in house while I waited.

Ro
Review №5

April and Lacey gave me top notch service. I have been wearing hearing aids for years and Phonak products are exceptional. The staff are friendly and courteous with No pressure and my appointment was a very positive experience. Thank You girls

Jo
Review №6

Thorough, professional and courteous. All around excellent experience

Ca
Review №7

I have to say that they were professional and they are helping me get use to my hearing aids. They have gone out of their way to make me happy please I would recommend them.

Br
Review №8

What a great experience with this center. April and Lacy both did a great job, from scheduling to the testing everything was smooth. I received my hearing aids a few days ago and what a difference in hearing.April was very thorough in explaining care and use. Highly recommend them.

Fr
Review №9

I found Elite Hearing to be most professional and able to articulate exactly what they would and would not be able to do for me regarding my hearing difficulties. The first meeting for testing established my problems and what my options were. The new aides performed well above the aides I had been wearing. Once this fitting was complete their follow up service was equally impressive. Small adjustments were made to enhance the performance and future visits were scheduled for making sure I was happy with my purchase.

Do
Review №10

Outstanding Sales and ServiceWeve worked with a number of people at Elite hearing of Janesville and they all have been excellent to work with. They were very good with the initial fitting finding an instrument that would fit our budget. When that one didnt work out, they found us an even better unit for the same cost. Onward 1yr+ and 1 aid failed, they were able to quickly get us a warranty replacement at no cost. Even now months later, they are great to help with the occasional service and supplies. Highly recommend them.

He
Review №11

From the very first visit both Lacey and Joanne were so fantastic. Joanne spent a lot of time to make sure my she explained all options to me before I chose to purchase and then time to make sure things were set right for more comfort. Lacey is a joy to be greeted by when you enter and makes sure you know where to be and when. They are a great combination to work with!!! I so appreciate Joanne spending so much time with me tweaking things remotely, if needed. Thanks Elite for great service and care!!

Ed
Review №12

Well organized staff. Excellent hearing evaluation and several hearing aid suggestions. I am considering. Very comfortable while there.

De
Review №13

I am very grateful for my new hearing aids. I love that they are Bluetooth compatible. Everyone at Elite is very kind and professional. The whole experience was excellent!

Br
Review №14

Joanne has done such a great job helping my girlfriend get the best hearing aids to meet her challenging needs, and the ongoing service provided is exceptional! I would recommend Elite Hearings service to anyone of ANY age requiring help with hearing loss. Extremely friendly staff.

Ra
Review №15

Joanne exhibits genuine care for her patients and obviously loves her job. Her attentiveness to specific needs, desire to go above & beyond to help, and attention to detail is much needed. She recently was very helpful in adapting devices for my son-in-laws unique hearing need. That she even recognized there was a solution that’d be helpful was a huge weight lifted & so encouraging. For anyone searching for solutions I would highly recommend seeking her out to help with your need.

Ja
Review №16

The staff was very helpful and knowledgeable.

He
Review №17

Elite hearing center in Janesville has been amazing. The staff are wonder, caring, and compassionate. They really took the time to help and figure out solutions. Very easy to work with and definitely tells others who also need help!

Ke
Review №18

Joanne and Lacey both did a great job, the exam went well she covered some other things that other exams I have didnt cover. After the exam she took her time and explained the Iphone working to me in great detail. Im very pleased with the results she should get a raise!!!

C.
Review №19

Its not often you find a business that will go the extra mile and work at something until its right but they do that. Great people here...They are patient, genuinely concerned about their clients and have helped with my hearing issues. I would recommend them to anyone.

Bo
Review №20

We lived in Town of Beloit for over 12 years, Elite Hearing Aids in Janesville took care of my husbands hearing aid requirements before moving to North Carolina for retirement. After moving to North Carolina my husband had problems with one of the hearing pieces to his hearing aids and we could not find a hearing air location that serviced his brand. We contacted Elite Hearing in Janesville Wisconsin and after a couple of phone calls we were able to resolve the issue and obtain the correct replacement parts. My husbands hearing aids are working as good as new now, and we could not be happier with our outstanding level of service provided.

Da
Review №21

I took my elderly mother in for a new hearing aid and we received excellent service. Not only did the Joanne help get my mothers hearing back, but she also made her feel very comfortable throughout the whole process; she even sat and listened as my mother chatted her ear off. Thank You for the great service!!!

Wi
Review №22

I am very pleased with the service I received at the Janesville Wi. Hearing center. I love the hearing aides and wear them all the time. The Audiologist, Joanne is very caring and professional

Sh
Review №23

They are kind and work with people very well. I have no complaints and would recommend to anyone. Always willing to help and work around peoples schedules. 10/10 would recommend.

Jo
Review №24

Spoke with JoAnne on the phone. She gave me sound advice although I was not previously her customer. She even went out of her way to locate a hearing aid shop near me and called them to arrange service. I can’t say enough good things about this merchant.

Ma
Review №25

Very pleased with the staff and service. Joanne and Lacey go the extra mile to ensure that my hearing aids fit properly and improve my hearing.

Sh
Review №26

Iam so impressed ! I recently took my 85 yr.old mother in for a evaluation. She received a cochlear implant a year ago. Leaving her existing ear in doubt. She felt that she was deaf in this ear. After one of the most through exams I have seen she has been fitted for a new aid. Amazing difference in her hearing and understanding of what she can hear. Also one of the most caring,compassionate Dr. and receptionist I have seen. I highly recommended them !

Bo
Review №27

Staff at Elite Hearing Centers is always so helpful and efficient. Always made to feel welcome and important when I get help.

de
Review №28

I have been to several hearing aid specialist and JoAnne was far the best! She listened to what I said, she made recommendations that would work the best for me. I highly recommend anyone that is concerned about their hearing to give JoAnne at Elite Hearing a call.

Li
Review №29

Exceptional and friendly experienced staff. Have enjoyed new friendship with these ladies.

Ja
Review №30

They are so friendly here and they really helped my wife with some hearing problems. I feel like they are on a mission to help people with hearing loss!

Su
Review №31

I went to Elite Hearing in hopes of getting a hearing aid to replace an aging one. I was very pleased with their professionalism and personal touch.. I received my hearing aids within a week of ordering them! Joanne was extremely helpful and I would recommend Elite Hearing of Janesville to anyone and have already done so!

Al
Review №32

This hearing center helped my 88 year old dad with his existing hearing aids. We thought he needed to purchase new ones but Joanne and Lacey checked his hearing, cleaned his hearing aids and adjusted them. Never charge you for services and didn’t sell us product as they felt his didn’t need replacing as had great quality ones. Recommend if your parents are having issues with their hearing aids .. to go here. Nicest people and very caring. Took their time helping us too.

Ju
Review №33

Have been ‘sheltering in place’ for months with my sis in Wisconsin . Don’t know when I will feel comfortable flying home to Boston. Cord connectors broke on hearing aids . Elite hearing center in Janesville saved me two times. One for each ear.They had the parts there . I got in right away . The gals fixed the aids while I waited, a short time. Great customer service. I was really impressed and thankful that I could hear again. I know where to go if I have to think about new hearing aids.

Bo
Review №34

I am very pleased with the quality of services that the Elite Hearing Center of Janesville WI. has provided me.

St
Review №35

My greatest experience by far getting hearing aids! After the most comprehensive exam, Joanne explained the results and all my hearing aid options. I love my new hearing aids, love that they are Bluetooth compatible. I can once again hear the TV clearly. Upon entering the office Lacey always greets you with great enthusiasm. Both Joanne and Lacey are always cheerful, considerate and thoughtful. I recommend Elite Hearing Center of America Janesville.

Ku
Review №36

Was not comfortable with the slight pressure and offering a better deal than my insurance would accommodate.

La
Review №37

Great service. Thanks for providing good hearing technology.

ma
Review №38

Service has been great and my hearing aids are great!

Ka
Review №39

Joanne and Lacey are so professional and very efficient! Joanne is so through with her examine and so very friendly! I willrecommend her to anybody needing hearing aids. My husband can hear so good with his new hearing aids. Thank you for being in Janesville. ..

Ma
Review №40

This is my “home base” even though I go to school in Texas. I have gotten batteries and other supplies shipped to my from this store. The staff are great and easy to work with! I love that they send me things when I need them and are affordable!

Ma
Review №41

Have been going there for many years. I noticed a change in my left ear and went to see Lacey and Joanne. Joanne gave me a very thorough exam and suggested new hearing aids. The pair I had were over 5 years . I was fitted for a pair of the Phonak Audeo Marvels. These are very comfortable, and the fact they are rechargeable is a definite plus. I also like the fact I can adjust them with an app. Joanne and Lacey were a joy to work with and I highly recommend them to anyone who might need help with their hearing.

Ja
Review №42

Joanne and Lacey are so knowledgable, friendly and helpful!

Ke
Review №43

She worked with me very closely in explaing how to put in my hearing aides and taking them out and also answered all my questions I may have had. She talked to me about hearing different noises I will hear now that I may have not heard before. Very caring person.

Ca
Review №44

Wonderful, personal service. Very happy not only with the extensive hearing exam which not only pinpointed my hearing loss but also informed me as to why my current aids were not helping me. Im hearing sounds now -- like crickets -- that I havent heard for years.

St
Review №45

It is great to work with a company that still remembers what the meaning of great customer service is. I had some challenges with the first recommended set of hearing aids but after explaining to Joanne what was going on with them she suggested a pair of Signa hearing aids that are working great for me. Its true, they will really work with you at no extra charge for labor until you are completely satisfied.I also want to give a shout out to Lacy who always makes my day a little brighter.

Je
Review №46

Joanne and Lacey are wonderful to work with. Very caring making sure you understand your hearing aids. Always very helpful.Y you You

Ca
Review №47

Joanne and Lacey are amazing ladies. Very professional and a pleasant to work with. I highly recommend the Janesville Elite for anyone needing hearing aids.

Gr
Review №48

The staff was knowledgeable, friendly and thorough.

Je
Review №49

Joanne and Lacey have come through in a pinch. When I was out of town and needing assistance, Joanne went out of her way to connect me with an Elite servicer in the location I was in. They check in and make sure I’ve always got batteries on hand. Great service, very attentive to the customer.

Ma
Review №50

Wonderful experience with Joanne and Lacey. Professional, kind and very helpful! Its my first experience with a new set of hearing aids in 20 years!

Ch
Review №51

Joanne Weeden is most patient and caring Hearing Specialist . She takes her time to hear you out and is very professional and knowledgeable in her diagnosis and suitability to all makes of hearing aids. Her customer patient care is top knotch

Su
Review №52

JOAnne, John and Lacey helped my 95 year old Mother select hearing aides which were badly needed. All of her appointments have been great. We couldn’t be happier with Elite and the service they provide. Thank you!

Da
Review №53

I had trouble hearing in several situations, I finally decided I had to do something about it. I recalled issues friends had years ago with hearing aids and how they seemed to have more problems than they had good results.Elite Hearing Centers and Joanne really changed my mind. I was given the most complete hearing exam I have ever had and after that Joanne determined the proper hearing aids for me. The order only took a few days to receive and I was fitted with my new aids.What a difference they have made, my wife no longer has to repeat things when we talk and she is able to stay in the same room with me when I watch television because it no longer blast her out of the room.What a great product and people to work with.Do yourself a favor see them about your hearing issues you will be glad you did. DON’T WAIT.

Va
Review №54

The staff are wonderful, caring and listen to your concerns. Definitely would recommend.

ro
Review №55

Lacey and Joanne are great. Ladies like them are the key to a company’s success!!!!

Ta
Review №56

My grandma goes here and appreciates the friendly service.

Da
Review №57

Very helpful in retesting and calibration of my hearing aid

El
Review №58

Great company and the staff is amazing. Elizabeth and John are fabulous. I highly suggest Elite Hearing for any of your hearing needs.

Li
Review №59

My husband Steve has had hearing troubles and hearing aids for years. We have always used our health clinic here in Madison, WI. We had a set of hearing aids given to Steve and we were told to use Elite Hearing in Janesville to get the help we needed in reprogramming them for Steve’s use. I called and spoke with Elizabeth who is so sweet and we got in right away and then John helped with sending them in to Starkey to get help with making them work. The Elite Hearing in Janesville met our needs above and beyond what was expected. Polite, prompt and concerned with helping us is what we received by going to Elite. I would recommend Elizabeth, John and Elite to anyone needing help with their hearing. Thanks and keep up the excellent work team Elite of Janesville.

Ly
Review №60

Nice friendly service. Good products

Me
Review №61

Very friendly and helpful!

Li
Review №62

Excellent service and knowledgeable staff

Da
Review №63

The audiologist sherri did a nice job. Can hear well now.

Li
Review №64

Elizabeth is great!

el
Review №65

Great place!

Information
19 Photos
65 Comments
5 Rating
  • Address:1615 Center Ave, Janesville, WI 53546, United States
  • Site:https://elitehearingcenters.com/?utm_source=gmb&utm_medium=Yext&y_source=1_MTc3MTg2NDItNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 608-758-2200
Categories
  • Hearing aid store
  • Audiologist
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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