Vaughn has been wonderful throughout pandemic keeping us in chemicals!!The re did the floor of our above ground pool in June and crew were superb! Thanks

Called on a weekend. Never got a call back regarding service for my hot tub. I’ve been told twice I’d get a call to schedule service for my hot tub but no one ever calls.

So far great customer service and very informative. Willing to give detailed answers to my questions and not simply pushing the most expensive choice. Need to communicate with customer more during the build. Used some items that did not match what I was told by salesman. Dropped rating to 3 stars for now.

Great folks there huge selection of pool & Spa chemicals.

We put down $2000 supposed to own the hot tub. The day before delivery they call and tell us they sold our hot tub to someone else. And now we have to wait another 4 weeks for delivery.

We couldn’t be happier with our pool. From start to finish and after, they have hands down the most professional and helpful customer service!We won’t go anywhere else!

Wife and i had a great experience at Vaughan Pools & Spas the other day. Went in just looking to price and get some info about hot tubs. Mark that helped us went ABOVE AND BEYOND! We are a younger couple, with 0 knowledge, a budget, and lots of questions. Although it was getting close to closing business hours Mark helped us out so much without hesitation. He was an absolute pleasure to work with. He spent the time to explain every little detail, and answered every question. At this time we still hadn’t made a decision whether or not we were going to buy anything, and at no time was he rude, or pushy like some sales people can be.We left that evening with a lot of information and some decisions to make. But the next day went back in (around closing time again) to purchase a hot tub! Couldn’t be happier with our decision, and couldn’t be happier with the service we received!Hot tub will be delivered later this week, so this review is solely for Mark and the service we received in the shop for 2 days.Thanks again! 10/10!

These guys at Vaughan are the best

When I first moved into this new house, it had a 28 foot pool (or green swamp I should say) in the back. After a little bit of hard work and the amazing help from Vaughan, within a week the pool was up. It has the most beautiful crystal clear blue water. All of our friends LOVE to come over to BBQ and swim. I would have to write half of a book to properly thank Karen and Mark from Vaughan about all the good customer service they deliver.

The employees are friendly, throughout and hard workers.

Great for any of your hot tub supplies thats what I personally was looking for Im sure they have everything you need for pools also nice little shop they have in apache flats.

Not real helpful. Hard to talk to. Lucky there are other businesses in town that do the same thing.

Overpriced Columbia Pool and Spa WAAAAYYYYY cheaper for exact same item

We love your business your the bestest

Great costumer service

Open on Saturday when most pool stores arent... Friendly & knowledgeable staff...

Very nice helpful people

Water spa jacuzzi

Chicken. Your pool needs.

Very cool

Best